An Emergency Room Unit Secretary is hired to clerical, and administrative tasks in hospitals. A well-drafted Emergency Room Unit Secretary Resume mentions the following core duties – handling incoming calls, registering and admitting emergency room patients, obtaining insurance information and collecting payments from patients; ordering and replenishing all office and medical supplies; presenting patient charts, madding transportation arrangements for ER patients charts, and coordinating all emergency events, preparing and maintaining records related to patient admissions, and test results; and maintaining positive professional relationships with clinical staff.
The nature of the job demands the following skills and abilities – experience in handling clerical and administrative tasks; knowledge of data entry and bookkeeping practices; knowledge of medical terminology, codes, and ER medications; familiarity with workplace safety measures; and the ability to conduct medical assessments. A degree is commonplace among job applicants.
Objective : Dedicated Emergency Room Unit Secretary with two years of experience in fast-paced healthcare environments. Proficient in managing patient information, coordinating communication among medical staff, and ensuring efficient unit operations. Committed to delivering exceptional patient care and support while maintaining confidentiality and professionalism in all interactions.
Skills : Patient Care Coordination, Patient Registration, Time Management, Data Entry Skills
Description :
Accurately transcribed and entered physician orders into the electronic health record system.
Managed emergency codes, including STEMI and Trauma, ensuring prompt response.
Coordinated trauma team responses, including paging necessary physicians and staff.
Facilitated helicopter transfers for critical patients to advanced care facilities.
Acted as the primary communication liaison for the unit, handling all incoming calls and messages.
Provided assistance to visitors and staff, addressing inquiries with professionalism.
Initiated emergency protocols under physician guidance, ensuring patient safety.
Experience
0-2 Years
Level
Entry Level
Education
AAS-MOA
ER Unit Secretary Resume
Objective : With 5 years of experience as an ER Unit Secretary, I excel in managing patient flow and supporting healthcare teams in high-pressure environments. I am adept at handling sensitive patient information, coordinating communication among medical professionals, and ensuring compliance with healthcare regulations. My commitment to excellence in patient care and operational efficiency drives my contributions to the emergency department.
Skills : Basic First Aid, Phone Etiquette, Clerical Skills, Record Keeping, Insurance Verification
Description :
Facilitated efficient patient flow by managing admissions, discharges, and transfers in the emergency department.
Coordinated communication between medical staff and patients, enhancing the overall care experience.
Monitored and prioritized patient requests, ensuring timely attention to urgent needs.
Utilized various electronic health record systems, including PowerChart and PeopleSoft, for accurate data management.
Maintained confidentiality and compliance with HIPAA regulations while handling sensitive patient information.
Assisted in scheduling diagnostic tests and procedures, ensuring optimal use of resources.
Provided exceptional customer service to patients and families, addressing inquiries and concerns promptly.
Experience
2-5 Years
Level
Junior
Education
AAS in MOA
Emergency Room Unit Secretary Resume
Headline : Resourceful Emergency Room Unit Secretary with 7 years of experience in high-pressure healthcare settings. Expert in managing patient documentation, facilitating communication among healthcare professionals, and streamlining unit operations. Passionate about enhancing patient experiences while adhering to confidentiality standards and maintaining a compassionate environment.
Skills : Medical Administration, Patient Vital Signs Monitoring, Patient Assessment Techniques, Electrocardiogram Assistance, Diagnostic Test Coordination, Electronic Medical Records Management
Description :
Performed various clerical tasks essential to the efficient operation of the ER unit.
Accurately recorded work orders, lab results, and radiology reports into the healthcare database.
Executed discharge orders, ensuring timely delivery of specimens and retrieval of reports as needed.
Promptly notified appropriate personnel of STAT orders to ensure swift patient care.
Maintained comprehensive patient records, including the filing and organization of reports.
Directed incoming calls regarding patient status to the relevant medical staff promptly.
Received and communicated lab report results to nurses and physicians in a timely manner.
Experience
5-7 Years
Level
Senior
Education
AAS Health Admin
ER Unit Secretary Resume
Summary : Accomplished ER Unit Secretary with a decade of comprehensive experience in high-pressure healthcare settings. Skilled in optimizing patient flow, managing critical information, and enhancing communication among medical teams. Dedicated to ensuring patient safety and operational excellence while maintaining strict confidentiality. Eager to contribute to a collaborative environment that prioritizes patient care.
Skills : Mckesson Patient Management System, As400 Patient Search And Data Entry, Idx Patient Management Software, Electronic Health Records, Attention To Detail, Confidentiality Practices
Description :
Facilitated and enhanced the communication of physician orders through electronic systems to improve patient care delivery.
Coordinated with multidisciplinary teams to ensure efficient patient flow and timely medical interventions.
Managed nursing care priorities and developed specific care plans based on patient needs and medical necessity.
Analyzed patient data to recommend improvements in care processes and ensure accurate billing submissions.
Maintained comprehensive support data for clinical care reports, contributing to quality assurance initiatives.
Conducted thorough reviews of medical records to verify documentation accuracy for optimal claim processing.
Initiated contact with patients and insurance providers to streamline coordination of benefits and claims.
Experience
7-10 Years
Level
Management
Education
AAS-HIT
Emergency Room Unit Secretary Resume
Summary : Detail-oriented Emergency Room Unit Secretary with over 3 years of experience in fast-paced healthcare environments. Proficient in managing patient records, coordinating communication between medical staff, and ensuring efficient workflow. Strong organizational skills and ability to handle high-stress situations while maintaining a compassionate approach to patient care.
Skills : Microsoft Office Suite, Prioritization Skills, Patient Interaction, Crisis Management, Interpersonal Skills, Office Equipment Use
Description :
Managed patient admissions and discharges, ensuring accurate documentation and timely processing.
Created and maintained comprehensive patient charts, ensuring all necessary paperwork is completed.
Entered medication and laboratory orders accurately, adhering to daily standing orders.
Secured and organized laboratory results for physician rounds, ensuring timely access to critical information.
Assisted physicians with rounding duties, facilitating effective patient assessments.
Supported Charge Nurse in day-to-day operations, enhancing unit efficiency.
Monitored telemetry patients, ensuring rapid response to changes in patient conditions.
Experience
10+ Years
Level
Executive
Education
AAS-HA
ER Unit Secretary Resume
Objective : Dynamic ER Unit Secretary with two years of experience in high-energy medical settings. Expertise in managing patient records, facilitating communication between healthcare teams, and streamlining operations. Passionate about enhancing patient satisfaction while ensuring compliance with confidentiality standards and delivering exceptional support.
Managed patient admissions and discharges efficiently in a fast-paced emergency room environment.
Maintained meticulous medical records to ensure data integrity.
Updated databases and coordinated lab orders to support cohesive unit operations.
Acted as the initial contact for admissions-related inquiries, enhancing patient experience.
Registered patients for inpatient and outpatient services, ensuring thorough information collection.
Gathered clinical information to assist physicians in timely assessments.
Verified insurance information and secured necessary pre-authorizations to streamline patient processing.
Experience
0-2 Years
Level
Fresher
Education
AAS in MOA
Emergency Room Unit Secretary Resume
Objective : Bringing five years of dedicated service as an Emergency Room Unit Secretary, I specialize in optimizing patient flow and enhancing communication among medical teams. My expertise lies in managing sensitive information and ensuring compliance with healthcare standards, all while fostering a supportive environment for patients. I am eager to leverage my skills to contribute to a dynamic emergency department.
Managed physician requests and coordinated consultations with other medical professionals.
Entered and tracked physician orders in the system, ensuring timely follow-up with labs and radiology.
Maintained open communication with nursing staff regarding patient needs and transfers.
Proactively addressed challenges to enhance unit efficiency and patient care.
Compiled and analyzed quality assurance data on patient visits and outcomes.
Monitored patient vitals and alerted nursing staff to any significant changes.
Conducted training sessions for new staff on policies and procedures to ensure compliance.
Experience
2-5 Years
Level
Consultant
Education
AAS in Health Admin
ER Unit Secretary Resume
Headline : Accomplished ER Unit Secretary with 7 years of experience in dynamic emergency settings. Expertise in managing patient records, facilitating effective communication among healthcare teams, and ensuring compliance with regulatory standards. Committed to optimizing patient care and operational efficiency while upholding confidentiality and professionalism in all interactions.
Skills : Multitasking Ability, Patient Coordination, Healthcare Communication, Billing And Coding, Team Collaboration, Patient Advocacy
Description :
Monitored patient charts for new orders and ensured timely follow-up on all requests.
Coordinated patient transfers to external facilities, ensuring seamless communication.
Prepared necessary documentation for healthcare providers and nursing staff.
Maintained accurate records in the ER log for all patients admitted.
Verified that all paperwork met reimbursement and supply restocking requirements.
Facilitated communication between doctors, nurses, and patients to enhance care delivery.
Assisted in the training and orientation of new employees, fostering teamwork.
Experience
5-7 Years
Level
Senior
Education
A.S. in Health Sci.
Emergency Room Unit Secretary Resume
Summary : Accomplished Emergency Room Unit Secretary with 10 years of experience in high-stakes medical environments. Proficient in coordinating patient flow, managing sensitive information, and facilitating communication among healthcare professionals. I am dedicated to enhancing operational efficiency while ensuring the highest standards of patient care and confidentiality.
Handled incoming calls and inquiries, providing information and directing calls to relevant departments.
Processed insurance information and verified patient eligibility for services rendered.
Trained new employees on protocols and systems, enhancing team efficiency.
Managed incoming calls and inquiries, directing them to appropriate medical staff promptly.
Facilitated communication between healthcare teams, ensuring effective patient care.
Provided administrative support during trauma resuscitations, maintaining a calm environment.
Maintained inventory of supplies, ensuring the availability of necessary equipment.
Experience
7-10 Years
Level
Management
Education
AAS
Emergency Room Unit Secretary Resume
Summary : Highly skilled Emergency Room Unit Secretary with a decade of experience in fast-paced medical environments. Adept at managing patient flow, maintaining accurate records, and facilitating communication among healthcare professionals. Committed to upholding patient confidentiality and enhancing operational efficiency while delivering exceptional support to medical teams and patients alike.
Skills : Proficient In Microsoft Office Suite, Strong Telephone Communication Skills, Health Insurance Knowledge, Regulatory Compliance, Patient Flow Management
Description :
Processed and managed patient orders from physicians efficiently.
Operated multi-phone lines, performed Xeroxing, faxing, and data entry while managing multiple tasks simultaneously.
Ensured compliance with all hospital policies and procedures.
Coordinated effectively with departments such as Radiology, Housekeeping, and Laboratories.
Managed inventory for supplies and services, ensuring availability at all times.
Responded promptly to patient requests, enhancing their overall experience.
Identified issues proactively and proposed effective solutions to improve workflow.
Experience
10+ Years
Level
Executive
Education
AAS Health Admin
ER Unit Secretary Resume
Summary : Experienced ER Unit Secretary with a decade of expertise in fast-paced emergency departments. Adept at managing patient documentation, ensuring effective communication among healthcare teams, and optimizing workflow to enhance patient care. Committed to maintaining confidentiality and supporting medical staff in delivering high-quality healthcare services.
Skills : Proficient In Ms Office Suite, Office Equipment Proficiency, Compassionate Care, Cultural Competence, Confidentiality
Description :
Answered phones and coordinated communication with on-call physicians, radiologists, and therapy teams.
Reconciled outliner reports each shift, ensuring accuracy in patient documentation.
Worked weekend shifts from 7 PM to 7 AM, demonstrating commitment to unit needs.
Processed unit clerk orders in Meditech and CPN with precision.
Provided assistance to nursing staff as required, enhancing team efficiency.
Requested bed assignments for inpatients and observation patients promptly.
Operated pneumatic systems to facilitate timely patient care delivery.
Experience
10+ Years
Level
Executive
Education
AAS-HA
ER Unit Secretary Resume
Objective : Enthusiastic ER Unit Secretary with two years of experience in a busy emergency department. Skilled in handling patient inquiries, coordinating essential communications among healthcare professionals, and ensuring seamless operations. Eager to contribute to a team that prioritizes patient care while maintaining confidentiality and operational efficiency.
Skills : Medical Terminology, Document Management, Scheduling Appointments, Safety Procedures, Filing And Organizing, Problem Solving
Description :
Scheduled patient appointments and tests efficiently, optimizing the unit's workflow.
Processed admissions and discharge documents, ensuring compliance with HIPAA regulations.
Answered multi-line phones, directing calls to the appropriate medical staff promptly.
Greeted and assisted visitors, enhancing the patient experience within the ER.
Registered ER patients, collecting necessary information for accurate record-keeping.
Completed insurance forms and claims accurately to facilitate billing.
Acted as a liaison between patients and medical professionals to enhance communication.
Experience
0-2 Years
Level
Entry Level
Education
AAS Health Science
ER Unit Secretary Resume
Objective : With five years of dedicated experience as an ER Unit Secretary, I excel in coordinating patient care and facilitating communication within busy emergency departments. I adeptly manage sensitive information, streamline administrative processes, and ensure compliance with healthcare protocols. My commitment to operational efficiency and compassionate patient support drives my contributions to enhancing the overall care experience.
Skills : Patient Documentation Management, Data Management, Health Information Systems, Patient Flow Coordination, Technical Proficiency, Office Software Proficiency
Description :
Promptly responded to patient requests and informed the appropriate personnel of their needs.
Directed visitors courteously, utilizing proper phone etiquette to manage calls and ensure confidentiality.
Collaborated with physicians to update patient diet orders accurately within the electronic system.
Managed patient transfers and discharges efficiently to maintain a smooth workflow.
Monitored and ordered necessary supplies to support unit operations.
Assembled and organized patient charts in preparation for daily activities.
Ensured that patient labels and documentation were readily available for medical staff.
Experience
2-5 Years
Level
Junior
Education
AAS-MOA
ER Unit Secretary Resume
Headline : Seasoned ER Unit Secretary with 7 years of experience in high-volume emergency departments. Skilled in managing patient records, coordinating vital communication among healthcare teams, and ensuring compliance with regulations. My dedication to patient care and operational efficiency fosters a supportive environment, enhancing overall patient experiences and contributing to unit success.
Skills : Bilingual In Spanish And English, Effective Communication Skills, Customer Service, Team Leadership, Training And Mentoring, Resource Management
Description :
Screened incoming calls, efficiently relaying messages and coordinating referrals to healthcare professionals.
Scheduled and confirmed appointments for various medical services, ensuring optimal patient flow.
Developed and maintained organized filing systems for patient records, enhancing retrieval accuracy.
Safeguarded patient confidentiality, adhering to HIPAA regulations and best practices.
Monitored inventory of office supplies, placing orders to ensure uninterrupted operations.
Performed routine maintenance on office equipment, minimizing downtime and ensuring functionality.
Ensured compliance with operational standards, contributing to quality patient care outcomes.
Creating an account is free and takes five seconds.
You'll get access to the PDF version of this resume template.
Choose an option.
Sign up with Google
Sign up with Facebook
Sign up with Linkedin
This helps us make sure you're human and prevents spammers from abusing our services.
By continuing, you agree to our Privacy Policy and Terms.
Unlock the Power of Over 10,000 Resume Samples.
Take your job search to the next level with our extensive collection of 10,000+ resume samples. Find inspiration for your own resume and gain a competitive edge in your job search.
Get Hired Faster with Resume Assistant.
Make your resume shine with our Resume Assistant. You'll receive a real-time score as you edit, helping you to optimize your skills, experience, and achievements for the role you want.
Get Noticed with Resume Templates that Beat the ATS.
Get past the resume screeners with ease using our optimized templates. Our professional designs are tailored to beat the ATS and help you land your dream job.
Build an ATS-friendly Emergency Room Unit Secretary Resume
