An Employee Development Specialist undertakes the duty of planning, conducting, and administering programs that train employees and enhances their skills and knowledge level. Essential duties are listed on the Employee Development Specialist Resume as – assessing training needs through surveys, interviewing with employees, and consultation with managers; designing and creating training manuals, online learning modules, and course materials; reviewing training materials from a variety of sources; delivering training to employees using various instructional techniques; assisting in evaluating training programs; and performing relevant administrative tasks.
These specialists should possess the following specific qualities – the ability to evaluate training programs, methods, and materials; knowledge of inculcating various teaching techniques; strong interpersonal skills; and clear speaking skills. While a bachelor’s degree is considered mandatory, possessing majors in fields like training and development of human resources or instructional design will prove to be useful.
Headline : Results proved management professional with 11+ years of experience in Customer Relations Management. Strong organizational and communication skills with an extensive track record of success in executing strategies. A solutions-oriented leader is effective in working with cross-functional resources to ensure customer requirements are met.
Skills : Microsoft Excel, Management Skills, Developing Skills.
Description :
Monitored, tracked maintained, and processed customer training needs and compliance status exporting data to create reports generated for customers, as well as senior management.
Effectively used MyLearning and BERT to locate training occurrences.
Utilized Occupational Health Exam Intraweb to identify employees requiring participation in the Occupational Health Surveillance Program as OHE focal for medical and management of all 737 employees.
Monitored certification and re-certification needs.
De-certify employed as requested by customers.
Provided detailed information on customer organization training status for training.
Created and maintained a database of training materials.
Experience
5-7 Years
Level
Management
Education
BA in Interdisciplinary
Employee Development Specialist Resume
Summary : Intend to gain employment where one can develop and integrate plans and strategies to meet and exceed business goals. Possessing the ability to be a manager, coach, developer, instructor, strategic business partner, product, and CADD designer, and mechanic will ensure the success of the employer and future.
Skills : Training, Teaching Adults, Course Development, International Environments, Analytical, Writing, etc.
Description :
Recruited, to work in partnership with Driver and Vehicle Services (DVS) Enterprise Support, in the design of the (DVS) Online Driver License renewal website.
Incorporated the use of a SQL Server and database to collect information necessary to analyze the utilization of the site.
Coordinated effort with Enterprise Support personnel developed database queries, which were designed to analyze database usage for specific trends.
Information gathered was interpreted and reports were developed to provide relevant findings and recommendations to management.
Determined training requirements for department employees.
Developed training programs and required manuals.
Managed and directed internal and external employee training and development programs in a large and complex organization.
Experience
7-10 Years
Level
Management
Education
MS Information Technology
Employee Development Specialist Resume
Summary : Seeks to secure a challenging role in a competitive organization that offers professional growth within the aviation field. A team player and recognized as the person to call on in order to get the job done. Developed efficiency and compliance reports and training programs.
Skills : Innovative Leadership Training & Development, Coaching & Mentoring, Sustaining, Change, Team Building.
Description :
Conducted analyses to evaluate customer technical training needs to determine appropriate training content, objectives, and design.
Developed, conducted, and evaluated the effectiveness of technical training.
Used specialized software technology to research, configure, maintain, update, and develop new and existing media and materials.
Delivered and developed classes for the MT's, QTs, FRT's and FRTI's on how to properly work on the Boeing 787 program.
Developed classes as needed to keep current with the changes on the 787.
Managed the quality portion of the training department for the Training Center.
Delivered the required classes for the FRTI's and FRT's to remain current under our 145 repair station certificate.
Experience
7-10 Years
Level
Management
Education
HS Diploma
Employee Development Specialist Resume
Summary : More than 12 years of Human Resources/Customer Service Management experience. Skilled in handling difficult and potentially explosive situations with extreme tact and professionalism. Possess solid computer skills in programs such as Microsoft Word, Outlook, Excel, and Powerpoint and Quickbooks Served as project manager during implementation of numerous computer and work programs.
Skills : Microsoft Office, Bilingual, Developing Skills.
Description :
Assessed training needs through surveys, interviews with employees, focus groups, or consultation with managers, instructors, or customer representatives.
Attended meetings or seminars to obtain information for use in training programs or to inform management of training program status.
Developed alternative training methods if expected improvements are not seen.
Evaluated training materials prepared by instructors, such as outlines, text, or handouts.
Kept abreast of developments in the area of expertise by reading current journals, books, or magazine articles.
Monitored, evaluated, and recorded training activities or program effectiveness.
Offered specific training programs to help workers maintain or improve job skills.
Experience
10+ Years
Level
Senior
Education
BS in Law
Employee Development Specialist Resume
Summary : Consideration for the part-time position of Counselor - Weekend Overnight. Diplomatic, personable, and adept at managing sensitive situations. Highly organized, self-motivated, and proficient with computers.
Skills : Career And Family Counseling, Instructional Design, Customer Service.
Description :
Provided one-on-one consultation on career development issues for Bureau team members (non-managers) and management staff.
Launched and manage the Career Planning Program, as of 2016.
Project lead for the planning, design, development, and delivery of this year's Career Planning Awareness Workshop scheduled for delivery in July and August.
Designed, developed, and delivered Individual Development Planning (IDP) training and, supplemental tools, resources, and policies including IDP information sessions, IDP Workshop, IDP toolkit, and the Skills and Interest Self-Assessment tool and Conversation Starter Guide.
Led a contractor team in the design of 3 new team member training courses: Critical Thinking Skills for the Workplace, Knowledge Sharing, and Working in a Matrix Role.
Facilitated the train the trainer session for all future facilitators, and piloted each course.
Minor adjustments were made in response to the pilot response and all materials were finalized.
Experience
10+ Years
Level
Senior
Education
MS in Education
Employee Development Specialist Resume
Summary : Highly experienced Project Manager and Administrator Assistant with a strong background in educational and human resources environments. Significant experience in accounting and established experience related to both staffing and student/parent relationships. Proven trainer with regards to policies and procedures and team leader on key projects.
Skills : Training, Project Management, Data Management.
Description :
Monitored phone calls to check call quality, provide individual and group feedback aimed at improving individual performance, and inspire employees to maintain organizational standards.
Coached and mentored new employees to achieve operational proficiency using established systems, tools, and protocols.
Coached on key performance indicators like AHT, Wrap, and Hold time.
Provided administrative support, prepare and present detailed performance reports to the Center Director and Training Management to identify gaps, and implement new performance metrics.
Liaisoned between customers and management and resolve complicated customer issues amicably.
Explained customer agreements and service contracts, laws governing satellite services, and programming distribution such as FCC regulations, blackout restrictions, and SHVA in easy to understand terms.
Facilitated Team Meetings and Pre-Shift Briefings, communicate company information/changes in policy and attend regular quality calibrations for greater comprehension of quality scoring.
Experience
10+ Years
Level
Senior
Education
Business Administration
Employee Development Specialist Resume
Headline : Responsible for Creating and streamlining the check-out process for training library and reporting system utilizing Excel & Sharepoint, Attending customer meetings to improve individual or group performance and to communicate training needs to management.
Responsible for training analysis, instructional design, and management of employee development at South Central Power.
Created training for new-employee orientation involving health and safety standards.
Worked closely with senior management, subject matter experts, supervisors, and staff to perform a training needs analysis for job classifications.
Designed and managed the development of online and blended training programs using the MasteryNet LMS and Adobe eLearning Suite.
Created detailed design documents, participant and facilitation guides, assessments, job training aids, and corresponding PowerPoints.
Provided project management skills to ensure that all content is aligned according to the deliverables.
Conducted extensive content research and extensive collaboration with Subject Matter Experts to design safety training.
Experience
5-7 Years
Level
Executive
Education
BS in New Media Management
Employee Development Specialist Resume
Objective : Dedicated and focused Employee Development Specialist Profesional who excels at prioritizing, completing multiple tasks simultaneously, and following through to achieve project goals. Answers a high volume of calls while handling in-person inquiries from clients and colleagues. Flexible and hardworking with a strong drive to succeed.
Skills : Team Building, Contract Negotiation, Customer Relations.
Description :
Worked closely with each department within the organization.
Assisted with the acquisition of new hires which involves daily interaction with department heads and senior staff members.
Coordinated all training correspondence.
Ordered office materials, plan and organize interviews, and staff meetings.
Independently designed a customized Peer Feedback Training for delivery at all Supervision Regional Meetings.
Experience
2-5 Years
Level
Junior
Education
Certificate
Employee Development Specialist Resume
Summary : Seeks to provide instructional design services to organizations in creating employee and management leadership and development programs, and provide a structure for employees to pursue greater career opportunities through learning and organizational engagement.
Instructed front-line associates on Lean Manufacturing initiatives, cultivation an empowered work environment that leads to a 30% increase in production and a 25% increase in quality improvement.
Developed and executed Just-in-Time training and Supervisory Training, which resulted in an understanding of expectations and an increase in overall job performance.
Developed and managed 'Project Success', a mentoring program preparing high school students for mandatory standardized testing by implementing on-site remedial math and English tutoring and part-time positions with mentors to better understand the bridge between education and employment.
Responsible for managing all aspects associated with grant monies and grant reporting, as well as developing business-linked curricula for a wide range of skill sets for a population of 450 manufacturing associates.
Organized and developed training procedure manuals and guides and course materials such as handouts and visual materials.
Presented information using a variety of instructional techniques or formats, such as role-playing, simulations, team exercises, group discussions, videos, or lectures.
Delivered QMS training and AS9100 training.
Experience
7-10 Years
Level
Management
Education
Diploma
Employee Development Specialist Resume
Summary : Over 25 years combined experience in senior-level HR operations/business management, finance, accounting, personnel hiring, training, supervision, motivation, program development, team building, budgeting, and cost control in major banking environments
Skills : Microsoft Office, WebEx, Multitasking.
Description :
Performed On-the-Job coaching using classroom, computer-based, and job-aid training to assist customer needs or requirements.
Assessed employees in performing tasks requiring certification or qualification to comply with company and organizational standards.
Participated in curriculum development and reviews course content and instructional materials.
Identified opportunities to enhance key individual or organizational performance and tailors coaching sessions.
Identified potential issues that impact performance and participate in the performance analysis and development of improvement recommendations.
Partnered with the LTD/BSC organization and utilizes MY Learning in an operational user role.
Served as Subject Matter Expert for training development.
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