Description :

1. Maintains a safe and organized work area to include the conducting of regular safety meetings and ensuring that all employees follow established safety rules and procedures.
2. Establishes and reviews Standards and work procedures for all housekeeping staff.
3. Plans work schedules, hours, areas of work, and job duties to ensure adequate services are rendered to all areas.
4. Interviews, Selects, hires, evaluates, and recommends termination of facility housekeeping personnel.
5. Coordinates and reconciles the physical inventory counts.
6. Distributes and monitors work assignments to maintain the highest level of productivity and customer satisfaction.
7. Handles new employee orientation for all new employees.
8. Conducts regular staff meetings and communicate with members of other departments to coordinate housekeeping activities.

Experience

0-2 Years

Level

Entry Level

Education

Masters

Description :

1. Directs and supervises employees and activities of Housekeeping and Linen Services.
2. Works with laundry aide on linen orders, cancellations and breaking down of linen invoices; performs supervisor inspections, guest interviews and does appropriate follow-up of problem areas; conducts inspection of physical plant
3. Performs within the prescribed limits of the hospital's and department's Ethics and Compliance program and is responsible to detect.
4. Provides daily cleaning of patient care areas, outpatient areas, public areas, offices, and corridors.
5. Refinishes of floors, wall washing, carpet cleaning, window cleaning, and furniture cleaning.
6. Manages waste for the facility including regular trash and biohazard, infectious waste.
7. Complys with regulatory agencies such as OSHA and Ohio EPA.

Experience

10+ Years

Level

Senior

Education

High School

Description :

1. Worked different positions within the company including as a housekeeper, a supervisor of environmental services, and as a director of environmental services at Wickliffe Country Place.
2. Worked to keep a clean, safe, and homelike environment for the residents who are left in our care.
3. In charge of ordering products for our department, and helping to maintain budgets for products and hours.
4. Maintained MSDS books throughout the facility, completing CQI and safety reports and paperwork.
5. Assisted with disciplinary action paperwork, as well as employee reviews.
6. Designed training programs and schedules for department employees based on company standards.
7. Assisted in bringing employees of diverse backgrounds together as a successful team, and help to keep them functioning in this capacity.
8. Assisted employees with needs that they may have including help with tasks, assisting them with fixing problems, or talking with other employees to resolve issues.

Experience

2-5 Years

Level

Junior

Education

Associate

Description :

1. Promoted from Environmental Services Team Leader within months of previous promotion.
2. Responsible for supervising the staff while maintaining the Environmental Service Department of Riverside Regional Convalescent Center.
3. Inspected the work of environmental service staff, Delegate assignments to environmental service team.
4. Created schedule and conduct staff meetings for environmental service department.
5. Placed supply orders, allocate linen throughout the facility and distribute supplies to staff.
6. Responsible for inspecting all units and rooms to ensure quality is up to company standard.
7. Inspected flooring throughout the facility.
8. Ensured all newly hired housekeepers, linen attendants, and floor technicians are trained accordingly.
9. Enforced company policy and procedures throughout the facility.

Experience

2-5 Years

Level

Junior

Education

GED

Description :

1. Ensures coordination of Human Resources, selection and placement of employee, scheduling, vacation approvals per policy, disciplinary actions, performance evaluations, conducts departmental/shift orientation and ongoing training for departmental personnel.
2. Ensures coordination of Financial Resources; Monitors inventory and recommends needed purchases of equipment and supplies-Monitors staffing to ensure minimal overtime.
3. Monitors productive hours in correlation with productivity reports.
4. Checks call and adjusts schedule for staffing and productivity daily.
5. Recommends equipment for capital budget requests.
6. Completes QA inspections and rounds, documents follow up and concerns daily.
7. Performs two or three rounds of facility per shift.
8. Removes clutter - beds, cribs, stretchers.
9. Hands off rounds with the incoming shift.

Experience

5-7 Years

Level

Executive

Education

A.A

Description :

1. Demonstrates flexibility, and adaptability in all assignments, recognizing that patient room availability is our department's first priority and that assigned areas are subject to change depending upon the needs of the hospital as determined by Environmental Services Leadership.
2. Performs other tasks as assigned by Environmental services supervisors, operation managers and/or Director.
3. Ensures patient privacy with the utmost discretion.
4. Exceeds all customer needs, recognizing that everyone is customer and promoting a positive image of the hospital and the Environmental Services department.
5. Identifies when entering occupied patient rooms and requesting of the patient if there is anything else needed to ensure the patient customer is satisfied with Environmental Services.
6. Utilizes tent cards consistently when cleaning patient rooms.
7. Interacts positively with department and hospital leadership, staff and other customers, to ensure ongoing trends for performance improvement.
8. Monitors housekeepers to discharge rooms.

Experience

7-10 Years

Level

Management

Education

Bachelor's

Description :

1. Supervised environmental services in a hospital setting.
2. Planed and prepare employee work schedules.
3. Coordinated activities with other departments to ensure that services are provided in an efficient and timely manner.
4. Inspected work performed to ensure that it meets specifications and established standards.
5. Performed or assist with cleaning duties as necessary.
6. Conferred with staff to resolve performance and personnel problems, and to discuss company policies.
7. Established and implemented operational standards and procedures for the departments supervised.
8. Investigated complaints about service and equipment, and take corrective action.
9. Maintained required records of work hours, budgets, payrolls, and other information.

Experience

2-5 Years

Level

Junior

Education

Diploma

Description :

1. Maintained a high quality standard of housekeeping and laundry services for the entire facility.
2. Trained, supervised and motivated the environmental services staff, established standards and procedures for work staff, and planned work schedules to ensure adequate service.
3. Inspected and evaluated physical condition of the establishment, and submitted to management recommendations for painting, repairs, furnishings, relocation of equipment, and reallocation of space.
4. Required to inventory and order supplies, and equipment as needed.
5. Read trade journals to keep informed of new and improved cleaning methods, products, supplies, and equipment.
6. Responsible for organizing and directing departmental training programs, resolving personnel problems, hiring new employees, and evaluating employees' performance and working relationships.
7. Maintained records and prepared periodic activity and personnel reports for review by management.
8. Coordinated activities with those of other departments.

Experience

5-7 Years

Level

Executive

Education

A.A.

Description :

1. Ensured that areas of hospital was maintained in a clean, and safe environment.
2. Inspected work areas, also completed walk through with floors Nurse Managers.
3. Effective ensured that environmental service staff be well-versed in health, sanitation, and safety regulations and policies.
4. Identified the health and environmental risks in their buildings, and communicate with staff in their own departments and others in their organization.
5. Responsible for department staff and working conditions.
6. Set in on interviewing new employees, train, and evaluate employees scheduled shifts. Training entailed of instructing staff on cleaning and sanitation standards, as well as proper mopping and cleaning methods.
7. Oversaw the facility's compliance with occupational safety regulations and inform workers of potential hazards in cleaning supplies.
8. Provided information on material safety data sheets, duties also included inventory oversight.

Experience

10+ Years

Level

Senior

Education

Diploma

Description :

1. Supervised employees along with providing individual guidance and motivation to enable each one to perform to his or her fullest potential.
2. Assisted employees in maintaining a high level of cleanliness in the areas assigned.
3. Performed Quality Assurance inspections.
4. Used a proactive approach to identifying and correcting facility Quality Assurance concerns.
5. Wrote and conducted employee annual evaluations along with annual training.
6. Conducted investigatory meetings and prepared disciplinary action notice if needed also followed progressive disciplinary guidelines Responded to concerns and requests with a sense of urgency and take necessary corrective actions.
7. Participated in department safety and maintained a safe work environment at all times.
8. Ensured duty lists were revised and current at all times to meet facility needs.
9. Trained staff in the use of chemicals and made sure the proper supply control guidelines are followed.

Experience

10+ Years

Level

Senior

Education

GED