Epic Consultant Resume Samples

Description :

1. Guided clinicians in navigating the Epic system, enhancing user proficiency and satisfaction.
2. Utilized strong communication skills to collaborate with diverse teams, identifying and resolving potential issues.
3. Analyzed and escalated system issues to the HIM team, ensuring timely resolutions.
4. Monitored Meaningful Use metrics, providing insights to improve compliance and performance.
5. Supported clinical staff with patient encounters, ensuring accurate charge capture and documentation.
6. Facilitated care planning and patient education, optimizing referral processes within Epic.
7. Updated patient records, ensuring accuracy in medical histories and medication lists.

Experience

0-2 Years

Level

Entry Level

Education

Bachelor's

Description :

1. Provided comprehensive support for Epic modules, enhancing user experience across multiple clinics.
2. Diagnosed and resolved end-user issues, significantly improving system functionality and user satisfaction.
3. Collaborated with the Security team to address and rectify login and access issues.
4. Managed user support requests through the Help Desk system, identifying and analyzing recurring issues.
5. Worked with technical teams to implement and maintain enterprise-wide Epic solutions, ensuring compliance with client policies.
6. Prioritized and managed enhancement requests, aligning system capabilities with user needs.
7. Regularly reported project status, including tasks, issues, and risks, to the Application Manager.

Experience

10+ Years

Level

Senior

Education

Bachelors

Description :

1. Facilitated training for physicians and nurses on documenting encounters in Epic, enhancing workflow efficiency.
2. Guided clinical staff in customizing their Inbasket and task settings, improving patient management.
3. Developed and implemented best practice workflows for call center operations, ensuring accurate patient referrals.
4. Supported clinicians in navigating Epic's Hyperspace, optimizing their clinical workflows.
5. Conducted one-on-one training for new hires, ensuring seamless integration into the team.
6. Collaborated with the Command Centre to escalate and resolve system issues promptly.
7. Created and maintained Smartset templates, improving documentation consistency across departments.

Experience

2-5 Years

Level

Junior

Education

Diploma

Description :

1. Developed and implemented CPOE modules, enhancing order accuracy and efficiency.
2. Provided expert support to clinicians during Epic Care deployment, ensuring seamless integration.
3. Consulted on application system integration for Cardiology, improving workflow efficiency.
4. Conducted process analysis and quality improvement recommendations, driving system enhancements.
5. Served as a liaison between physicians and Epic, ensuring user needs were met effectively.
6. Gained in-depth knowledge of Epic software, facilitating user training and support.
7. Assessed and optimized workflows for hospital staff, improving operational efficiency.

Experience

2-5 Years

Level

Junior

Education

Master's

Description :

1. Delivered comprehensive training to clinical staff, reinforcing their knowledge of Epic systems and workflows.
2. Supported clinical and operational processes during go-live, ensuring smooth transitions and minimal disruptions.
3. Provided personalized assistance to physicians and nurses, addressing their queries and enhancing their confidence in using Epic.
4. Identified and resolved technical issues, acting as a liaison between clinical staff and IT support.
5. Maintained a calm and professional demeanor, serving as an escalation point for urgent issues.
6. Participated in command center operations, monitoring system performance and user feedback.
7. Collaborated with cross-functional teams to streamline processes and improve overall system efficiency.

Experience

5-7 Years

Level

Executive

Education

Diploma

Description :

1. Supported Women's services, Labor and Delivery, and NICU by optimizing Epic workflows.
2. Collaborated with clinical teams to enhance the Women's clinic EMR processes.
3. Documented pre-admission testing workflows to improve patient throughput.
4. Developed macros and SmartTools to streamline order placements.
5. Assisted nursing staff in charting using Flowsheet and CPOE, improving documentation accuracy.
6. Identified and escalated system issues to enhance user experience and system performance.
7. Conducted user training sessions to facilitate the adoption of new Epic workflows.

Experience

7-10 Years

Level

Management

Education

BS

Description :

1. Supported post-operative charge capture and documentation processes to ensure accuracy.
2. Assisted in preoperative, PACU, OR, and ICU workflows to enhance patient care.
3. Facilitated SBAR communication and medication reconciliation for improved patient safety.
4. Coordinated event documentation for procedural care completion and recovery.
5. Managed order releases to ensure timely activation of clinical workflows.
6. Collaborated with nursing staff to document patient assessments and vital signs accurately.
7. Guided physicians in order management and PCA activation post-procedure.

Experience

2-5 Years

Level

Junior

Education

Bachelor's

Description :

1. Conducted comprehensive training sessions for end-users, ensuring smooth transitions during Go-Live phases and enhancing user proficiency.
2. Developed and customized flow sheets, order sets, and user templates to meet specific clinical needs, improving workflow efficiency.
3. Served as the primary contact for issue resolution during Go-Live and post-implementation, providing timely support to hospital units.
4. Facilitated instant access to patient information for physicians and staff, enabling efficient order placement and documentation.
5. Trained on multiple systems including HPF, Mainframe, and Dragon, ensuring versatility in support capabilities.
6. Led training initiatives across various departments, successfully managing multiple Go-Lives and enhancing team collaboration.
7. Maintained critical documentation and data integrity in Documentum, ensuring compliance and accessibility.

Experience

5-7 Years

Level

Executive

Education

BSN

Description :

1. Facilitated comprehensive training sessions for clinical staff on Epic software, enhancing user proficiency and confidence.
2. Collaborated with cross-functional teams to streamline workflows, resulting in improved patient care delivery.
3. Provided ongoing support during go-live phases, ensuring seamless transitions and minimal disruptions.
4. Conducted needs assessments to tailor training programs, addressing specific departmental requirements.
5. Utilized data analytics to identify training gaps and optimize educational resources.
6. Served as a liaison between IT and clinical staff to resolve technical issues promptly.
7. Mentored junior staff on best practices for Epic usage, fostering a culture of continuous improvement.

Experience

10+ Years

Level

Senior

Education

MHI

Description :

1. Validated clinical workflows to ensure compliance with Epic standards.
2. Provided hands-on support to MDs, NPs, and pharmacists during Epic go-live events.
3. Facilitated training sessions for healthcare staff on Epic functionalities and best practices.
4. Assisted in troubleshooting and resolving issues reported by end-users during system transitions.
5. Educated users on optimizing their workspaces and navigating the Epic interface.
6. Supported inpatient pharmacy operations by ensuring accurate medication documentation.
7. Collaborated with clinical teams to enhance patient care through effective EMR utilization.

Experience

0-2 Years

Level

Entry Level

Education

BSN