ERP Manager Resume
Summary : As an ERP Manager responsible for prioritizing their schedule to assist with escalations, solution architecting, and contributing to the overall practice through continuous process improvement and driving positive change.
Skills : ERP System Knowledge, Project Management.
Description :
- Set up the goals for individual team members and provide support to help them meet/exceed those goals.
- Kept involved in project engagements and client relationships.
- Ensured new hires were aligned with the company culture and methodologies and provided ongoing support to help them succeed in their role.
- Performed quality management of client deliverables on the portfolio of projects.
- Managed change control on projects, ensuring communication is proactive to internal and external contacts in the event any changes need to occur.
- Assisted with recruiting activities working closely with senior leadership and talent team.
- Invested in self-development by staying informed about the latest NetSuite updates, enhancements, and industry best practices.
Experience
7-10 Years
Level
Consultant
Education
BSc CS
Associate ERP Manager Resume
Headline : As an Associate ERP Manager responsible for delivering exceptional products to our clients worldwide. Responsible for streamlining our enterprise resource planning processes.
Skills : Business Process Understanding, Leadership.
Description :
- Oversaw the implementation and maintenance of enterprise resource planning (ERP) systems to optimize business processes.
- Configured, customized, and integrated ERP software modules to meet the organization's needs.
- Developed and maintained ERP documentation, including user manuals and standard operating procedures.
- Monitored system performance, security, and data integrity, implementing necessary updates and enhancements.
- Analyzed ERP data to generate insights and recommendations for process improvement and decision-making.
- Tracked and coordinated with Departments to determine personnel that have attended training.
- Delivered comprehensive training and ongoing support to end-users.
Experience
5-7 Years
Level
Executive
Education
BIT
Assistant ERP Manager Resume
Headline : As an Assistant ERP Manager responsible for managing day-to-day S2P and treasury operational aspects of projects to ensure project documents are complete, current, and signed off by all stakeholders.
Skills : Problem-Solving, Communication.
Description :
- Established proper communication channels with various business functions and responds appropriately to all business concerns.
- Provided day-to-day direction to project resources.
- Provided on-site management and functional, and technical expertise toward meeting project deliverables.
- Recognized possible solutions to business problems and selected the most appropriate solution.
- Took up the challenges of current business practices and proposed solutions to ensure the best alternative is being selected.
- Kept up-to-date and current with industry trends and best practices in ERP technology and recommended updates or enhancements to the ERP system.
- Carried out the daily activities related to the Psychoactive Management Program.
Experience
5-7 Years
Level
Executive
Education
BIT
ERP Manager Resume
Summary : As an ERP Manager supervising subordinate staff, providing direction and guidance regarding general support, diagnostic tests, and resolution of issues.
Skills : Change Management, Data Analysis.
Description :
- Wrote performance evaluations for those supervised as required by internal policy.
- Troubleshot ERP-related help desk tickets and provided resolution.
- Hired and trained staff members, as needed.
- Coordinated schedules of applicable staff.
- Ensured employees supervised and demonstrated productivity, competence, and high morale, as well as utilized employees’ skills and abilities.
- Managed risks, and developed procedures to identify, determine, and resolve integrity and complex issues.
- Collaborated with multiple departments to assess ERP needs and identify opportunities for improvement.
Experience
7-10 Years
Level
Senior
Education
BSc CS
ERP Manager Resume
Summary : As an ERP Manager responsible for resolving routine personnel issues or problems and leading and managing staff with clear and consistent communications.
Skills : Technical Proficiency, Vendor Management.
Description :
- Consulted with the CIO to develop plans for both current and future ERP requirements that align with both internal and external established strategic planning goals.
- Continuously analyzed the existing environment and made recommendations related to modifications and/or new integrations needed.
- Worked with the project manager and BSA to maintain highly available systems, implement process automation, and optimize Operations.
- Provided oversight of maintenance activities and configuration of various third-party software systems including systems relating to check printing, internal audits, fuel master, GPS/GIS systems, and various other systems, and ensured integration with the ERP system and accurate and timely data transfer.
- Monitored, researched, responded to, and evaluated ERP system issues, service requests, and problems including system-based database queries.
- Investigated and troubleshot issues to identify problems, and implemented corrective actions to ensure system issues were resolved efficiently and effectively to minimize system downtime.
- Maintained and granted user access codes and system security access in compliance with all applicable guidelines, policies, and procedures.
Experience
7-10 Years
Level
Consultant
Education
BSc CS
ERP Manager Resume
Summary : As an ERP Manager, ensure data integrity, security, and compliance with regulations, develop and maintain system documentation, including standard operating procedures and user manuals, and preserve the confidentiality of information.
Skills : ERP, Leadership.
Description :
- Assisted in the development of the annual IT Fund budget, maintaining fiscal responsibility, and reporting performance metrics to the CIO as they relate to the ERP system and staff.
- Presented project progress, risks, and ongoing challenges, providing reliable and timely reporting indicating the status of projects (before/after completion).
- Maintained awareness of the latest technical trends affecting ERP systems, including cyber threats.
- Developed a proactive approach to protecting city networks while advancing technological implementation and creating improvements.
- Conducted diagnostic tests and troubleshoot help desk issues to ensure smooth operation.
- Coordinated department activities by policies, principles, and procedures.
- Implemented and adhered to all ISO-9000 and ISO 14001 procedures.
Experience
10+ Years
Level
Management
Education
BSc CS
ERP Manager Resume
Summary : As an ERP Manager designs, implements, and maintains the ERP applications mainly Infor XA 10. X, Infor M3, and SAP S4 applications within SKF Aerospace. Leads and manages the design and implementation of business solutions, improving business process efficiencies by utilizing our ERP Modules and technology.
Skills : Team building, Oracle ERP.
Description :
- Obtained in minimal time the necessary credentials to comply with all federal export control requirements.
- Spearheaded ERP upgrade projects to XA10/Infor Cloud, SAP S4, Infor M3 cloud migration, and other ERP projects of SKF Aerospace as technical lead.
- Oversaw our internal IT infrastructure, including but not limited to the Infor XA 10/Cloud, Infor M3, SAP S4, and related surrounding systems and EDI Infrastructure.
- Participated in technically understanding the customizations made vs business/process requirements and effectively addressed them in the new system during the upgrade.
- Interacted with executive leadership to align IT strategy with business strategy while adhering to company policies and industry regulations.
- Developed scripts and designed user-friendly interfaces in collaboration with external developers.
- Conferred with Division management to evaluate and promote improved and expanded services in the area.
Experience
7-10 Years
Level
Senior
Education
BIT
ERP Manager Resume
Headline : As an ERP Manager providing technical leadership to the IT Operations team that provides system operations, change management, configuration management, user support, and training. Includes application, systems, and outsourcing engineers who manage and maintain the high availability of a portfolio of applications.
Skills : Organization, Change management.
Description :
- Liaised with both internal and external engineering resources, management, and clients to ensure projects were completed to standard.
- Led troubleshooting, recovery, and root cause analysis efforts.
- Coordinated with various stakeholders as well as outsourcing engineers for advanced troubleshooting support.
- Communicated service interruptions and change activity to stakeholders including internal and client management as well as other affected teams.
- Applied Agile, Kanban, and Scrum techniques to implement Operations tasks, and optimize resource assignments and efforts as priorities change across competing workstreams.
- Led business intelligence initiatives to establish standardized dashboards and reporting solutions across departments.
- Created business protocols that are required to establish business data flows between multiple Departments and their systems.
Experience
5-7 Years
Level
Executive
Education
BIT
ERP Manager Resume
Summary : As an ERP Manager responsible for analyzing existing operations and scheduling training sessions and meetings to discuss improvements.
Skills : Cloud-based, Conflict resolution.
Description :
- Developed and refined standard operating procedures for application support and maintenance.
- Collected and reported operational metrics including service level agreement compliance.
- Coordinated with application leads to deliver maintenance software releases.
- Maintained a hardware and software license inventory.
- Worked closely with the Executive Leadership and the Finance Department to project development schedule, budget, resource plan, and deliverables compliance.
- Motivated staff and created a space where they could ask questions and voice their concerns being transparent with the team about challenges, failures, and successes.
- Coordinated with other departmental staff to determine a data conversion strategy to ensure all data is included, overseeing and verifying the integrity of data transferred from the system.
Experience
7-10 Years
Level
Senior
Education
BSc CS
ERP Manager Resume
Summary : As an ERP Manager supporting Finance, Accounting, Manufacturing, Supply Chain, and Quality. Partnering with peers in integrating IT solutions and processes into the ERP solution.
Skills : SQL, Mentoring, Planning.
Description :
- Acted as an internal advisor to align processes and systems capabilities with industry best practices.
- Established service level and systems reliability metrics and ensured consistent attainment.
- Led systems and vendor evaluation efforts for Business Partner Data and Applications.
- Prepared various narrative, statistical, and regular activity reports relative to systems maintenance activities, resolution of systems problems, and project status updates.
- Developed and maintained contacts in other municipalities for networking and knowledge development to acquire expertise with software usage and applications, attending meetings, conferences, and seminars regarding integrated information technology systems trends.
- Installed and integrated ERP software/applications for seamless functionality.
- Created technical and training manuals to facilitate user understanding.
Experience
10+ Years
Level
Management
Education
BSc CS