Description :

1. Provided administrative and information technology support for the Ground Missile Defense Program.
2. Designed processes and conducted research to enhance and streamline work flow.
3. Tracked, maintained, and audited site training records, user access areas, badges, training certifications and accounts to ensure compliance with regulations using Windows based management databases.
4. Represented Northrop Grumman in support of local, base, community and state activities.
5. Used Microsoft software (Office suite) for functional area, to compile and generate reports, statistics, timelines, tables, graphs, correspondence and presentations while ensuring confidentiality and integrity.
6. Gathered, collected, recorded, analyzed, tracked and verified data and information from multiple sources.
7. Assisted in development and interpretation of policies and procedures.

Experience

5-7 Years

Level

Executive

Education

Associates In Business Administration

Description :

1. Worked with a team of analysts that interacted with the senior level executives using excellent verbal/written communication skills.
2. Managed the service ownership which included 24/7 support for executive customers, including senior level executive home office support, support while traveling, and high touch support for their office assistants.
3. Efficiently managed time to best suite the schedule of executives.
4. Installed, configured, and troubleshot desktop systems, workstations, network, and audio/visual issues in a regulated environment.
5. Responsible for creating and updating all related standard operating procedures.
6. Gained thorough knowledge of preparedness of all changes and policies that affected executive workflow.
7. Tracked, maintained and exceed SLA expectations.

Experience

2-5 Years

Level

Executive

Education

GED

Description :

1. Collected and prepared materials for use in meeting / discussions.
2. Coordinated logistical details regarding meetings and events, such as scheduling rooms, sending out meeting announcements, tracking attendances, coordination of food services, taking minutes if necessary and providing a follow up memorandum.
3. Created, maintained, and updated charts, lists and calendars as well as reported travel schedules and attendance for the office being supported.
4. Tracked travel; Prepared local, domestic and international travel arrangements, including authorizations, vouchers, and reimbursements.
5. Developed and refined itineraries, prepare travel orders, secure reservations, lodging, and tickets.
6. Provided guidance to managers in developing and selecting appropriate criteria for evaluating job candidates and explaining determinations to supervisors and managers.
7. Determined if applicants are qualified for a wide variety of positions.

Experience

2-5 Years

Level

Executive

Education

BS In Business Administration

Description :

1. Performed administrative functions and operational tasks to support department and agency operations.
2. Responsible for all medical billing and coding.
3. Assisted marketing, billing, pharmacy, and nursing staff in company projects.
4. Completed understanding of the operational procedures for all infusion control devices.
5. Assisted in maintain the pharmacy, nursing, and billing departments in adherence to policy and procedure, state and federal regulations, and Joint Commission standards.
6. Assisted with the agency Joint Commission survey and preparation.
7. Served as a reimbursement specialist and follows up on complex insurance denials.

Experience

5-7 Years

Level

Executive

Education

Master Of Science

Description :

1. Provided staff support for the AETC Commander, Deputy Commander, and Director of Staff.
2. Managed legislative activities program for HQ AETC.
3. Initiated plans and conducts studies of management issues and initiatives for AETC, including ongoing assessments of overall performance, achievements, and effectiveness.
4. Prepared and delivered oral presentations such as briefings, training sessions, consultations, strategy sessions with other staff service functions, and activities to secure cooperation.
5. Resolved controversial matters, and conveyed information relative to proposed changes in assigned programs.
6. Facilitated new partnerships and maintains relationships with qualified diverse suppliers that have high potential under company's contracting & purchasing needs.
7. Coordinated organization-wide efforts to celebrate diversity by recognizing the accomplishments of individuals and departments in support of this mission.

Experience

5-7 Years

Level

Executive

Education

Bachelors

Description :

1. Provided internal support for over 1500 internal employees VIA phone or email Track and create incidents within Solar Winds ticketing system.
2. Provided desktop application, hardware, printer and network support for all employees.
3. Provided support and Re-image HP Thin Client with the latest version when needed through the HP client console.
4. Assisted employees with Mobile device configurations both Apple, Android and Windows.
5. Managed user roles and account through active directory for new and existing employees.
6. Created mailboxes through the exchange server for new employees as well as configuration changes for existing employees.
7. Created documentation and knowledgebase documents for employees.

Experience

2-5 Years

Level

Executive

Education

MS

Description :

1. Supported specialist and customer service representative, was responsible for following up with customers regarding the success of their software implementations.
2. Daily communicated with CEO and other executive staff regarding completed applications and interviews conducted for open positions.
3. Assisted with Office Administration, marketing efforts and product promotional campaign related activities.
4. Assisted in the development and release of customized applications revolving around CRM and mobile implementations.
5. Provided clerical support and customer service.
6. Prepared and uploaded weekly customer reports and data in network systems for clients to download.
7. Handled product inventory and processed Internet orders.

Experience

10+ Years

Level

Senior

Education

MS

Description :

1. Provided advice and recommendations on all matters relative to the coordination, integration and synchronization of staff actions, events, and activities affecting and involving the Deputy Director and the Division Chief of Staff.
2. Coordinated schedules, time cards, representation responsibilities, leaves, and other absences for all assigned personnel to ensure adequate office staffing and manning are maintained.
3. Possessed the ability to interact with high-ranking individuals and the Army's senior leadership and executive in the public and private sector.
4. Projected and submited costs for travel budget input to the budgetary process including scheduling costs for air and ground transportation; uses the Defense Travel System.
5. Maintained and processed long-range calendar for Deputy Director and Deputy Chief of Staff.
6. Exercised control over appointments with authority to exercise proper time management commitment.
7. Screened and coordinated communications and high-ranking visitors from both the military and civilian communities, including members of congressional staffers.

Experience

5-7 Years

Level

Executive

Education

G.E.D

Description :

1. Developed system for control and access to official and unofficial records and files within.
2. Handled and managed classified materials, sensitive documents, and matters of confidentially and sensitivity.
3. Aided in completion of a variety of web page development and designs.
4. Daily usaged of numerous electronic hardware as well as daily proficiency with a wide range of computer software programs and applications.
5. Managed documents through SharePoint site and Solar Winds.
6. Exercised problem solving skills in triaging need for an office of 167 staff.
7. Provided confidential support to administrator Perform and coordinate secretarial work at the top level, direct section support in regard to policies and procedures Extensive use of time management skills ensuring that timelines are met.

Experience

5-7 Years

Level

Executive

Education

Associates In Liberal Arts

Description :

1. Provided confidential executive support to the Executive Assistant to the Director, Director, and Deputy Director, as well as other administrative department staff as needed.
2. Advised and assisted in the administration of operational and mission objectives and strategies in managing and coordinating special projects and operational issues; in the coordination of communications internally, externally, and in representing the agency to the public, special interest groups, the legislature, and media.
3. Coordinated and maintained calendars for the Director and Deputy Director, arrange for meeting space based on needs of the participants, prepare meeting materials, draft agenda's, and take meeting minutes for the Policy Group members, and national committee's that the Director serves on.
4. Often managed conflicting priorities that require last minute changes in scheduling, coordinating logistics for travel and registration's for special events.
5. Coordinated and planed for monthly Policy Group meetings and agency-wide Executive Management and Quarterly Target Review by selecting meeting locations, logistics and catering as needed.
6. Directed support for Administrator and her managers.
7. Interpreted department rules and policies, ensuring that staff practices meet procedural and program requirements.

Experience

5-7 Years

Level

Executive

Education

Bachelors