Description :

1. Currently serves as the on-site patient advocate, in acknowledging patient grievances, deficiencies and purposing to handle the grievances at the lowest levels as much as possible.
2. Responsible for building and maintaining a mutually beneficial relationship with veterans, and contacts with many persons at the local, state, and congressional levels.
3. Direct, supervise and evaluate work activities of medical, nursing, technical, clerical, service, maintenance, and other personnel.
4. Maintain communication between governing boards, medical staff, and department heads by attending board meetings and coordinating interdepartmental functioning.
5. Plan, implement and administer programs and services in a health care or medical facility, including personnel administration, training, and coordination of medical, nursing and physical plant staff.
6. Direct or conduct recruitment, hiring and training of personnel.
7. Establish work schedules and assignments for staff, according to workload, space and equipment availability.
8. Maintain awareness of advances in medicine, computerized diagnostic and treatment equipment, data processing technology, government regulations, health insurance changes, and financing options.

Experience

5-7 Years

Level

Executive

Education

Health Administration

Description :

1. Provide Premier Customer Service and Support to all facilities employees and teams regarding day to day operations and special projects.
2. Supervision of onsite vendors including Security, Housekeeping and Cafeteria staff.
3. Identify energy-saving measures and in cooperation with the Operations Manager and the budget implement those which are cost-effective and goods.
4. Assist in carrying out renovation and remodel projects within the facility.
5. Assist with Safety and Security including evacuation procedures, disaster recovery, EPA compliance, ergonomics, and security monitoring equipment.
6. Provide day to day operations and support to include general repairs, mechanical, electrical, plumbing, fire suppression, and generator and UPS, alarm monitoring, AV equipment furniture, and locksmith services.
7. Provide administrative support, as needed including processing work orders, invoice processing and tracking of engineering, preventive maintenance and safety records.
   

Experience

5-7 Years

Level

Executive

Education

Diploma

Description :

1. Audited, researched, gathered data and prepared reports on costs, quality assurance and day-to-day operations.
2. Developed and maintained a multi-year capital improvement plan and maintenance plan for the site.
3. Coordinated repair and maintenance work assignments performed by technicians, vendors, and contractors performing building maintenance, landscaping and janitorial work.
   
4. Tracked progress through daily walkthroughs logs.
5. Established bid specifications pertaining to supplies, materials, equipment, of local contractor work.
6. Verified I-9 documents and conducted new hire orientation including safety training for all regional associates.
7. Designed all training presentations and posted weekly safety updates/tips in the Employee Newsletter.

Experience

10+ Years

Level

Senior

Education

Business Administration

Description :

1. Completed inspections for the facilities on our client's floors to make sure everything was in working order at all times through the work day.
2. Setup Conference rooms and made sure all required necessities were in place before all external clientele meetings.
3. Inspected structural integrity of floors and determined repairs if necessary.
4. Maintained relationships with all vendors and service providers that we worked with, to keep a mutual, professional, and good standing partnership with them.
5. Supervised hired contractors and vendors to make sure that all the work was completed and done correctly.
6. Kept an excel spreadsheet to keep count of inventory, and placed orders when needed.
7. Coordinated and consulted with building management to put forth the demands, difficulties and suggestions of the internal clients, to up keep a well sustained work environment.
8. Made sure all work done with vendors and contractors were executed in a costly fashion to.

Experience

2-5 Years

Level

Junior

Education

BS In Psychics

Description :

1. Provided facility coordination for the executive conference center, multiple fitness centers, multiple laundry operations, a recreation park, and other standalone components on a large corporate campus.
2. Ensured the completion of the daily and periodic tasks of assigned teams.
3. Set work/production expectations, verifying all client and C&W Services quality expectations were achieved.
4. Maximized productivity and managed labor and material expenses to the provided budgets.
5. Interfaced directly with the client to discern their expectations and lead walkthroughs and tours.
6. Ensured employees worked/acted in a safe manner at all times in accordance with C&W Services safety program.
7. Adhered to and enforced all security procedures.
8. Enforced C&W Services' conduct standards, training and counseling employees as necessary.

Experience

2-5 Years

Level

Junior

Education

Political Science

Description :

1. Executed daily facility operations for a 120,000 sf call center; line item expenses, worked on scheduled preventative maintenance and completed work orders.
2. Oversaw demo and eventual build-out of additional 70K sq foot call center.
3. Audited vendors to resolved service charges and misapplied debts/credits.
4. Scheduled & supervised vendors, janitorial, cafeteria, mail room, vending, & maintenance crews.
5. Worked with other department heads to coordinate over 600 employees' semiannual move.
6. Oversaw the maintenance and support of the data server room.
7. Key projects and achievements Qualified to take advance electrical course Formulated generator berm inspection report and analysis Performed weekly generator inspection.
8. Developed device to measure fuel levels and track usage.

Experience

10+ Years

Level

Senior

Education

Bachelor Of Science

Description :

1. Plan the delivery of the overall program and its activities in accordance with the mission and the goals of the organization.
2. Develop new initiatives to support the strategic direction of the organization.
3. Develop and implement long-term goals and objectives to achieve the successful outcome of the program.
4. Develop an annual budget and operating plan to support the program.
5. Develop a program evaluation framework to assess the strengths of the program and to identify areas for improvement.
6. Develop funding proposals for the program to ensure the continuous delivery of services.
7. Ensure that program activities operate within the policies and procedures of the organization.
8. Ensure that program activities comply with all relevant legislation and professional standards.

Experience

7-10 Years

Level

Consultant

Education

Business Management

Description :

1. Facility Coordinator for office staff of 300 associates in multiple organizations.
2. Effectively managed the day-to-day operations of two Oracle facilities ranging between 30,000 - 70,000 square feet for the Facilities Department.
3. Provided all new hires with office procedure orientation and assigned designed work space.
4. Performed administrative support to managers and assisted with customer relations.
5. Responsible for overseeing the reception desk and provided backup to the receptionist.
6. Prepared, sorted and distributed all incoming interoffice mail and shipping deliveries.
7. Obtained vendor price quotes, reviewed vendor statements, and prepared purchase requisitions.
8. Maintained all facility agreements, renewals, and payments per site visits contractual agreements.

Experience

2-5 Years

Level

Junior

Education

BA In Art

Description :

1. Managed all clerical and facility operations functioning as a liaison between the service center and corporate.
2. Provided inbound customer service for students and instructors identifying and solving issues.
3. Bolstered efficiency through organizing records and maintaining extensive client database.
4. Produced and distributed monthly calendar and newsletter to the community.
5. Managed calendars & e-mail, web conferencing, confidential materials, equipment rentals, extensive meeting planning and coordination of monthly on/off site meetings.
6. Processed new hire paperwork, and coordinated training and hours for volunteers.
7. Performed monthly invoicing, purchase order processing and late payment notifications.
8. Transcribed and distributed meeting minutes.

Experience

7-10 Years

Level

Management

Education

Diploma

Description :

1. Managed all aspects of a public facility serving over 80,000 customers a year.
2. Responsible for retaining, training, and managing 30+ seasonal staff members.
3. Managed a complex computerized scheduling system (FORE) to create electronic tee sheets used to coordinate 300+ rounds of golf a day.
4. Scheduled and managed work shifts to best meet the needs of facility operations and reduce labor costs.
5. Reduced labor costs by approximately $100,000.
6. Responsible for daily accounting and deposits of a golf course that brought in $3.6 million annually.
7. Established and created customer service standards and departmental best practices.
8. Identified and implemented operational cost/time saving efficiencies.

Experience

10+ Years

Level

Senior

Education

Marketing

Description :

1. Answered and quickly redirected multi-line switchboard for an Executive team of 10-12.
2. Answered and managed incoming and outgoing calls while recording accurate messages.
3. Planned and coordinated logistics and materials for board meetings, committee meetings and staff events.
4. Ordered and distributed office supplies while adhering to a fixed office budget.
5. Managed office supplies, vendors, organization and upkeep.
6. Directed guests and routed deliveries and courier services.
7. Greeted numerous visitors, including VIPs, vendors and interview candidates.
8. Organized all new hire, security and temporary paperwork.

Experience

5-7 Years

Level

Executive

Education

Bachelor Of Science

Description :

1. Discussed room rates, provided information about fees, policies, procedures, and services.
2. Prepared invoices reviewed and obtained customers' signature on contracts.
3. Computed charges for services and received payments.
4. Followed-up with customers for final payments.
5. Conducted tours of the facility, described features, and responded to questions.
6. Reviewed the scheduled events to ensure appropriate preparations were made.
7. Setup facility for various events and monitored visitor activities to ensure compliance with policies and safety practices.

Experience

5-7 Years

Level

Executive

Education

B.S. In Business Management

Description :

1. Monitored 4 way radio frequencies (AATC, housekeeping, weather station and A.P.D EMS Services) and AATC Nextel.
2. Monitored emergency elevator and AGT phones.
3. Took incoming phone calls, review and dispatch all trouble tickets using the maximo system (Average 70 per day).
4. Monitored the transportation system.
5. Conducted quality assurance inspections for the appearance and cleanliness for the facility.
6. Conducted preventive maintenance inspections for all airport equipment (elevators, escalators, moving sidewalks, fire extinguishers, Trash Compactors, Public Announcement & Paging Systems).
7. Assisted/ escorted outside contractors with projects.

Experience

5-7 Years

Level

Executive

Education

Bachelors Of Science

Description :

1. Established a record of control room management efficiency, cost control, and productivity in overseeing total operations.
2. Developed and implemented management directives to coordinate day to day operations for this Hydroelectric Switching Station.
3. Assisted with the management of utility maintenance, facility maintenance, safety, security, and equipment maintenance for this 70+ acre power plant facility.
4. Maintained professional relations with contacts at vendor companies; estimate inventory demand, control purchasing terms of supplies, and materials.
5. Supervised the work of assigned personnel engaged in the maintenance of building, grounds and related facilities.
6. Managed third party vendor contracts.
7. Established a proven record of accomplishment in operating, monitoring, and controlling Maximo, Mark V1 System and GE 7001 Turbines.

Experience

2-5 Years

Level

Executive

Education

MS

Description :

1. Developed a comprehensive equipment-training course.
2. Requested and coordinated the services of crafts/trade personnel, as necessary.
3. Performed masonry work as assigned.
4. Coordinated with maintenance and housekeeping to assure the discrepancies were corrected.
5. Completed daily reports, preventative maintenance forms checking fire extinguishers, emergency phones, and paging systems.
6. Submitted detailed reports of all incidents for the shift.
7. Coordinated building attendants by providing clear work instructions and observing performance .

Experience

2-5 Years

Level

Executive

Education

MS

Description :

1. Supervised Building Maintenance Specialists throughout campus as needed.
2. Assigned, set, and disseminated tasks to other employees.
3. Performed plumbing, electrical, mechanical, housekeeping, carpentry, and painting repairs according to service requests for specifically assigned specialties.
4. Conducted periodic inspections of building roofs, plumbing, electrical, mechanical rooms and housekeeping.
5. Maintained records and documents of work completed.
6. Installed new equipment as required.
7. Managed work request triage vis phone, E-mail and Maximo work request for proper entry into Maximo. 
8. Ensured complete problem description and proper asset or location assignment. 
9. Forwarded to appropriate responder.

Experience

2-5 Years

Level

Executive

Education

Bachelor's