Field Property Adjuster Resume
Summary : As a Field Property Adjuster, experienced in assessing and evaluating property damage claims, expertised in investigating and adjusting property claims, ensuring fair settlements, and maintaining excellent customer relations.
Skills : Insurance Knowledge, Investigation Skills.
Description :
- Conducted on-site inspections to assess and evaluate property damage claims, including residential and commercial properties.
- Investigated the cause and extent of property damage, analyzing policy coverage and determining liability.
- Collaborated with policyholders, contractors, and other parties.
- Involved in gathering necessary information and documentation.
- Estimated repair costs and negotiated settlements by company policies and industry standards.
- Reviewed and interpreted insurance policies to ensure accurate claim processing and coverage determination.
- Followed up to ensure that customers' needs have been met with empathy.
Experience
10+ Years
Level
Senior
Education
High School Diploma
Field Property Adjuster Resume
Summary : As a Field Property Adjuster, Responsible for assisting senior adjusters in assessing property damage claims, and learning the fundamentals of the claims adjustment process.
Skills : Communication, Customer Service.
Description :
- Conducted on-site visits to properties to assess and evaluate damage claimed by policyholders.
- Documented and photographed the damage, creating a comprehensive record for a claim evaluation.
- Investigated the cause and circumstances of property damage to determine coverage eligibility.
- Collected information from various sources, including policyholders, witnesses, and experts.
- Reviewed and interpreted insurance policies to understand coverage limitations, exclusions, and deductibles.
- Applied policy provisions to determine the scope of coverage for each claim.
- Estimated the cost of repairing or replacing damaged property, considering factors such as materials, labor, and market rates.
Experience
7-10 Years
Level
Management
Education
High School Diploma
Field Property Adjuster Resume
Headline : As a Field Property Adjuster, responsible for conducting initial site visits and gathering preliminary information to support claim investigations, responsible for communicating with policyholders to collect necessary documentation and explain the claims process.
Skills : Attention to Detail, Estimation.
Description :
- Collaborated with internal teams, such as underwriters, legal, and claims processing, to expedite the resolution of claims.
- Worked closely with external parties, including contractors and experts, to gather information and assess damages accurately.
- Stayed current on industry trends, building codes, and construction practices to make informed decisions.
- Participated in training programs and professional development to enhance skills and knowledge.
- Ensured compliance with company policies, regulatory requirements, and industry standards.
- Stayed informed about changes in insurance laws, regulations, and best practices.
- Provided excellent customer service by being empathetic, responsive, and transparent throughout the claims process.
Experience
5-7 Years
Level
Executive
Education
High School Diploma
Field Property Adjuster Resume
Objective : As a Field Property Adjuster, responsible for collaborating with internal teams to expedite claims processing and ensure customer satisfaction, responsible for participating in training programs to enhance my knowledge of property insurance, claim handling, and negotiation techniques.
Skills : Negotiation, Time Management.
Description :
- Utilized industry-standard estimating software or tools to provide accurate cost assessments.
- Negotiated settlements with policyholders, contractors, and other parties involved in the claim.
- Ensured fair and equitable settlements while adhering to company policies and industry standards.
- Prepared detailed and accurate claim reports, including photos, diagrams, and supporting documents.
- Maintained organized records of all communications, inspections, and settlement details.
- Communicated effectively with policyholders to explain the claims process, discuss coverage details, and address concerns.
- Provided updates on the status of claims and answer any questions throughout the process.
Experience
2-5 Years
Level
Executive
Education
High School Diploma
Field Property Adjuster Resume
Summary : As a Field Property Adjuster, handled customer complaints or disputes professionally and sought resolutions by company guidelines, investigated coverage, liability, compensability, and damages to assist in determining the facts and/or conflicts in the evidence.
Skills : Communication Skills, Detail-Oriented.
Description :
- Investigated, evaluated, and negotiated property claims to reach a fair and equitable settlement.
- Obtained documents that may shift risk and liability (including leases, easements, and maintenance agreements).
- Used attention to detail to accurately interpret insurance coverage and to assess structural and personal property damages.
- Offered to the selected candidate will be made contingent on the results of applicable background checks which will include a driver’s record.
- Prepared report of findings and negotiates settlement.
- Determined liability and evaluated damages of all exposures related to the claim.
- Provided excellent customer service by effectively communicating with policyholders and addressing their concerns.
Experience
10+ Years
Level
Senior
Education
High School Diploma
Field Property Adjuster Resume
Summary : As a Field Property Adjuster, helped guide customers, over the phone, through the claims process by investigating how their auto accident occurred and ensuring that their claims experience was as smooth as possible.
Skills : Building Codes and Regulations, Risk Assessment.
Description :
- Provided the individual Claims Management on Boulder Claims losses/claims, analyzed situation to determine if appropriate evidence and been obtained, obtained and interpreted official reports and claim forms.
- Formulated investigative approach to determine witness credibility by interviewing claimants and appropriate witnesses to gather a complete set of facts.
- Experienced investigating evaluating, negotiating, and setting moderately complex property claims strongly preferred.
- Maintained expected caseloads and diary while meeting established service, production, quality, sales, and educational objectives.
- Understood, applied, and kept current your knowledge/license of the Federal laws, State laws, and Department of Insurance regulations as they apply to the claims.
- Evaluated and maintained acceptable product quality through the application of compliance service standards and internal quality control initiatives.
- Expertised, investigated the possibility subrogation or other recovery from a third party and referred to the appropriate
department.
Experience
7-10 Years
Level
Management
Education
High School Diploma
Field Property Adjuster Resume
Headline : As a Field Property Adjuster, technically guided and oversaw experts, including but not limited to causes and origin experts, structural engineers, architects, and remediation experts, to further analyze causation and damages issues on behalf of the client.
Skills : Estimation of Repair Costs, Documentation and Reporting.
Description :
- Planned the work of staff members/vendors and may have some involvement with the coaching, developing training, and appraisal processes for subordinate team members.
- Prepared damage estimates for claims with medium complexity using Xactimate and Disto Laser measuring tools.
- Responsible for claim accounting of all payments to ensure appropriate coverages applied and claims paid in full.
- Tested for and applied for state licenses across the country for capacity in virtual claim handling.
- Handled claims involving sink holes, or claims that include Public Adjuster involvement.
- Inspected and estimated contents damage in a dwelling.
- Interviewed insureds, injured parties, witnesses, and others as appropriate.
Experience
5-7 Years
Level
Executive
Education
High School Diploma
Field Property Adjuster Resume
Summary : As a Field Property Adjuster, inspected property damage, reviewed factual information to prepare damage estimates, and investigated assigned losses to determine coverage.
Skills : Customer Service, On-Site Inspections.
Description :
- Evaluated loss exposure for various property losses.
- Evaluated and negotiated settlements based on coverage document language.
- Determined scope of loss and cost of repairs.
- Made recommendations regarding the resolution of claims.
- Made recommendations regarding litigation.
- Investigated, evaluated, and determined coverage onsite to resolve moderate to severe complexity claims, including preparing complete estimates of repair for covered damages.
- Handled moderate to severe complexity claims assigned with little supervision.
Experience
7-10 Years
Level
Management
Education
High School Diploma
Field Property Adjuster Resume
Headline : As a Field Property Adjuster communicated and interacted with a variety of individuals including insureds, attorneys, public adjusters, and forensic experts, and explained benefits, coverages, and claims process either verbally or in writing.
Skills : Insurance Policy Interpretation, Claim Settlement Negotiation.
Description :
- Applied knowledge of state and federal laws, statutes, and insurance regulations through the claim-handling process.
- Maintained accurate and current claim file documentation throughout the claims process.
- Estimated platform to prepare claims estimates.
- Made recommendations to management for settlement amounts outside of authority limits.
- Identified suspicious losses and recommended referral to SIU where appropriate.
- Served as a resource for less experienced staff, providing informal coaching as appropriate.
- Entered reports/file activity into the electronic claim processing system.
Experience
5-7 Years
Level
Executive
Education
High School Diploma
Field Property Adjuster Resume
Summary : As a Field Property Adjuster, handled more complex losses independently and with minimal direction, inspected, scoped, approved, and adjusted estimates of damage, and determined loss amounts.
Skills : Property Damage Assessment, Customer Service.
Description :
- Provided excellent customer service to our customers.
- Utilized expertise and judgment to estimate initial reserves, reevaluate with circumstances as necessary, and provide insight regarding possible settlements.
- Reviewed customer satisfaction results.
- Worked with and may coordinate with several vendor services such as contractors, emergency repair, plumbers, environmental, housing, cleaning services, engineers, and various replacement services.
- Prepared reports for the client company.
- Investigated, measured, and resolved claims.
- Handled claims involved in litigation.
Experience
7-10 Years
Level
Management
Education
High School Diploma
