The main job of a Financial Recovery Specialist is to recover money from borrowers and supervise the accounts receivables team. Essential duties are found on the Financial Recovery Specialist Resume as – compiling financial reports about cash receipts, expenditure and profit, and loss; discovering major instances of fraud, and reported bankruptcies; drafting and reviewing financial statements compilations before being approved, preparing accurate financial statements, identifying consumers’ debt to income ratio; and maintaining high volume queue of incoming and outgoing calls.
Summary of skills that can reflect a resume includes – knowledge of financial administration, vendor sourcing skills, staying current on company policies and regulations; strong researching skills, knowledge of making a sound judgment, and maintaining knowledge of current metal rates. A degree in the field of accounting or finance is preferred. Work experience is as well needed.
Headline : Detail oriented, quality focused, professional trained in medical billing and coding. Successful track record of handling complicated assignments and a wide range of projects and queries pertaining to coordination of benefits. Highly experienced in claims processing, adjusting, medical billing, coding, insurance verification, benefits explanation, patient accounts, insurance payment/denials, provider timely filing ,prompt pay analysis,peer training,financial recovery,and extensive project and query work.
Acted as a single point of contact for internal and external customer inquiries relating to claims overpayment recovery.
Processed a variety of complex customer transactions that involve adjustments, refund applications and other provider inquiries.
Insured and ASO lines of Business Research and respond promptly and thoroughly to all customer inquiries about claims, accounts receivables and other issues via telephone, e-mail and regular mail.
Kept customers informed about the status of their inquiries if referred to another department.
Processed internal and external adjustments to complete/correct prior claim transactions and reflect appropriate certificate liability.
Made recommendations on new procedures by identifying and analyzing opportunities for improvements in BCBSNC processes, policies and services.
Identified, documented and resolved recurring problems and complaints.
Experience
5-7 Years
Level
Executive
Education
Master's In Business Administration
Financial Recovery Specialist Resume
Summary : An energetic, enthusiastic, extrovert, exuberant, persistent, career-driven, motivated, and bilingual (French/English)individual. Goal is to use the skills I have acquired, as well as expand my knowledge to become a great addition to your company by exceeding expectations.
Skills : Customer Service Oriented, Claims, Billing And Coding, Detail Oriented, Ability To Work Independently Or With A Team, And Research And Analysis.
Description :
Responsible for processing all patient inquiries including tax and insurance appeals.
Assisted with daily account flow and negotiated discounts to ensure maximum recovery for past due accounts.
Managed over $5 million of revenue and collected $1.2 million of that revenue annually.
Performed monthly audits of patient accounts.
Promoted from Insurance Recovery Specialist to Financial Recovery Specialist after one year.
Appointed Small Claims Court Representative and prepared files for court hearings in order to obtain a legal judgment.
Elected to serve as a member of the Employee Grievance Committee.
Experience
10+ Years
Level
Senior
Education
Diploma In Culinary Arts
Financial Recovery Specialist Resume
Headline : As a Financial Recovery Specialsit, responsible for Performing employment, address, phone and SSN verifications, Verifying other information given by the applicant prior to approval. Identify fraud trends and potential risk.
Skills : Team Management, Data Management, Image Processing, Deliverables, Microsoft Office, GIS, Adobe Photoshop Lightroom.
Description :
Reviewed and analyzed delinquent accounts to determine appropriate course of action.
Initiated written and telephone telephone contact with debtors or legal representatives to facilitate workable payment or settlement arrangements.
Conducted investigations to determine solvency by researching real estate equities, analysis of personal and business financial statements, balance sheets, public records, and tax returns.
Worked with other government agencies to coordinate payment plans when multiple agency debts existed.
Kept a chronological record of case activities and investigation documentation for each file.
Drafted letters and billing statements as well as monitored accounts receivable systems to ensure proper posting of credits and debits.
Created and prepared detailed spreadsheets to communicate accounting details to debtors, legal representatives, and governmental agencies.
Experience
5-7 Years
Level
Executive
Education
GED
Financial Recovery Specialist Resume
Summary : Analyzing with data and geospatial experience seeks professional growth and added responsibility. Meet with clients to help them determine the best budgeting and retirement plans for them, including investing strategies and other financial responsibilities.
Skills : Team Creation, Team Management, Relationship building.
Description :
Fl Served as the liaison between the bank and creditors, assisting in the management of overdue auto and recreational vehicle accounts.
Responsible for monitoring and maintaining assigned accounts, account adjustments, small balance write off, customer reconciliations and processing credit memos.
Handled a high influx of in-bound calls pertaining to the reconciliation and collection of delinquent accounts, either directly or through appropriate channels including Payment Inquiry and Reconciliation & Control units.
Prepared payment notices and explanatory letters, initiated treatment action such as repossessions.
Researched and located customers, negotiated payment arrangements, settlements, deposits and guarantees.
Evaluated and initiated alternatives for resolving account balances while coordinating collections activities for delinquent accounts.
Served as a Subject Matter Expert coaching new hire and current employees on new and refresher processes, regulations, and system training.
Experience
7-10 Years
Level
Management
Education
Business Administration
Financial Recovery Specialist Resume
Headline : A very goal oriented individual who thrives in a Team environment. Goal is to be the best at whatever I do in every aspect of the work place . Including leadership roles, as well as training and I believe consistency and attitude is what determines your success in any Collections/Sales Career.
Skills : Inventory Management, 10 key, Lexis Nexis,CADAM,Grandslam, Microsoft Word and Office, Cisco,Fast Data, Opex.
Description :
Attained all Key Performance Indicators (KPI's) and monthly performance goals.
Contacted borrowers by telephone to negotiate payment in full or best qualifying program to resolve delinquent accounts with the U.S Department of Education contract.
Located and notify borrowers of delinquent student loan accounts by mail or telephone.
Recorded and update account activity including borrowers' financial status, demographics, and collection efforts associated with resolving their accounts.
Performed various administrative functions for assigned accounts including the recording of address changes and purging of deceased borrower records.
Provided quality customer service to minimize complaints and exposure to legal actions.
Prepared official judgment liens and satisfactions for filing.
Experience
5-7 Years
Level
Executive
Education
Bachelor Of Science
Financial Recovery Specialist Resume
Headline : To obtain a career in the healthcare field that will allow me to utilize my skills and education to enhance my knowledge and experience to become an asset to the organization.
Skills : Patient Scheduling, Physical Therapy, Mental Health Advisor, Front Desk Reception, Fitness Trainer, Medical Report Preparation, Youth Development, Health Educator.
Description :
Planed, prioritized, organized and completed work to meet established production goals, quotas and deadlines in a fast pace and ever changing environment Analyze and identify trends and provide reporting necessary Assess and complete Coordination of Benefits for members within CMS and CP guidelines.
Developed and maintains Medicare Secondary Payer project (MSP): identifying and verifying members other insurance via ECRS/MSP FILE/, correspondences, emails, and phone calls.
Created/updated ECRS information for members within CMS and CPHP guidelines Assists in processing subpoenas Coordinates with various teams to recover company funds from hospitals, providers, and other insurance companies.
Worked independently with little direct onsite supervision Applies and recovers refunds/overpayments from providers.
Created reversals/adjustments payments on behalf of members.
Analyzed the Monthly Member Report Asses detailed company overpayments and underpayments between CMS, Optum, and Careplus.
Ensured adherence to state and federal compliance policies.
Experience
5-7 Years
Level
Executive
Education
MS
Financial Recovery Specialist Resume
Summary : Results driven Financial Recovery Specialist with over 10 years sales and marketing experience. Demonstrated history of successful building, motivating, and leading teams to exceed goals and deadlines. Strategic thinker with excellent marketing analysis. Proven ability to anticipate and meet client needs and expectations. Outstanding interpersonal and communication skills. Extremely proficient Microsoft Office skills.
Skills : Microsoft Office, Oracle.
Description :
Worked 30-60 day past due installments loans, overdrawn deposit accounts and mortgage collection accounts.
Negotiated repayment arrangements with loan and deposit customers.
Responsible for Collection Seminars, and developing templates for new forms and documents.
Processed Credit Memos, Payments and Voucher Deducts in Lawson.
Processed Correspondence, Stop-Pay /Re-issues and Service First.
Reworked claims if they were processed incorrectly.
Obtained updated demographic and financial information on each call and maintain clear and concise documentation of all attempts and/or contacts made and received.
Experience
10+ Years
Level
Senior
Education
Bachelor Of Science
Financial Recovery Specialist Resume
Headline : Admirable experience in customer service and managing mortgage loans, loss mitigation efforts and pipeline reporting. Immense ability to maximize returns on non-performing loans utilizing negotiations, loan re-structures, deed-in lieu resolutions, short sales, forbearance agreements, loan modifications, mortgage assignments, foreclosure management, bankruptcy management, and property tax monitoring. Ability to work under tight time constraints.
Skills : Microsoft Office 45+wpm Lexus Nexus.
Description :
Advised customers of necessary actions and strategies for debt repayment.
Provided thorough, efficient, and accurate account updates on computer files.
Demonstrated effective skip-tracing techniques by locating consumer contact information.
Counseled delinquent consumers to assist in finding funds to meet their payment obligations.
Maintained current knowledge, understanding, and compliance with all applicable Federal, State, and Local laws and regulations.
Provided feedback to management concerning possible problems or areas of improvement.
Worked part-time for IRNB in various capacities for 10 years.
Experience
5-7 Years
Level
Executive
Education
MBA In Healthcare Management
Financial Recovery Specialist Resume
Headline : To use my knowledge and experience of data collection, data applications, statistical analysis and interpretation to provide quality reports for superior business decisions.
Skills : Microsoft Office Suite, Planning Skills.
Description :
Audited and reviewed provider contracts for accuracy and compliance for facilities and physicians.
Reviewed and audited claims for accuracy in processing and potential opportunities for overpayments.
Handled special projects, report findings and data analyzed.
Made suggestions and follow through for better processes in conducting audits.
Facilitated team meetings to research and discuss new opportunities and provide perfect service to all internal and external vendors.
Placed outgoing calls and accept inbound calls on accounts to consumers and/or third parties on a daily basis as scheduled to negotiate repayment of the debt, locate a consumer or to follow up on a previous commitment.
Relyed on broad experience and judgment to plan and accomplish goals.
Experience
5-7 Years
Level
Management
Education
B.S. In Financial Management
Financial Recovery Specialist Resume
Summary : To utilize my experiences and skills within an organization, where team work, quality client/patient care is excellence driven, and customer service adds value to an organization's success. A team player with excellent communication skills, can adapt to any computerized in house. I have 15 years of customer service experience in the Healthcare Administration field.
Skills : MS Office, Planning Skills.
Description :
Improved morale and efficiency by assisting colleagues in achieving goals and objectives.
Increased profitability through negotiation and enforcement of monthly scheduled financial recovery campaigns.
Handled portfolio management for Citibank, Bank of America, and Chase Bank.
Blessed to have been able to service humanity through collections, to help those in needed during a transition in their lives, and to show love and compassion to all of my customers I served from an authentic heart and soul.
Reviewed processed claims for possible overpayment made to providers.
Went to hospitals for on-sight review of medical charts to correctly process claim submissions.
Reviewed claims for appropriateness of applied benefits on the ChoiceCare System in the Coordination of Benefits unit.
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