Fleet Operations Manager Resume Samples

Description :

1. Received multiple promotions, created lean operational practices to help improve operational efficiencies such as all-hands-on deck projects, recalls, audits, state inspections and registrations.
2. Successfully managed eight Fleet Associates and four Fleet Coordinators, was the fi rst fleet to pilot the VFB that was later implemented companywide while handling all accounts payables and fleet expenses.
3. Oversaw the highly efficient maintenance, repair and cleanliness of a fleet averaging around 2000 vehicles.
4. Maximized budget while maintaining a strong car attribute score, minimized vehicle downtime, and repurpose cars to drastically increase utilization & revenue.
5. Negotiated and managed tough cleaning, body shop, and repair vendor contracts ensuring that the vehicles were properly maintained, repaired and cleaned to meet company standards at all times.
6. Managed and continuously improved fleet operations for optimal financial and operational performance as measured by COGS, vehicle up-time, gross margin, member survey scores and other key metrics.
7. Performed detailed quantitative and qualitative analyses to support strategic and tactical decisions that improve performance in the near and long term.

Experience

5-7 Years

Level

Executive

Education

Associate Of Applied Science

Description :

1. Managed and directed a staff of Fleet Managers and security team in the transportation of refrigerated, high value Pharmaceuticals.
2. Managed the Operations team in an environment that encouraged competition while remaining focused on delivering customer excellence.
3. Improved CSA score and reduced workman's comp claims by creating safety initiatives relating to safe driving, proper physical labor techniques and health awareness.
4. Developed operating procedures to assure DOT and Safety compliance.
5. Mentored Fleet Managers to become true leaders of their individual fleets to improve driver performance and reduce driver turnover.
6. Implemented standards that improved overall fleet MPG, reduced idle time, Improved route efficiencies and on-time percentage.
7. Coached the staff to maximize driver value and efficiencies.

Experience

5-7 Years

Level

Executive

Education

Associate Of Science

Description :

1. Responsible for purchasing and administering 1300 domestic company vehicles.
2. Consulted regional fleet administrators/managers regarding company policy and industry standards.
3. Ensured excellent vendor relations through responsive communication channels.
4. Provided monthly exception reports and financial statistics to various company Vice Presidents.
5. Effectively enforced mileage reporting compliance domestically.
6. Chaired the Fleet Safety Committee.
7. Negotiated a 50% increase of volume incentive dollars via an RFP (Request for Price) bidding process with various motor companies.

Experience

2-5 Years

Level

Executive

Education

Certification In Adolescent Education

Description :

1. Improved MWT, driver availability and increased OTG rate by implementing pre-trip staging plan.
2. Performed time study on pre and post trip inspection, and developed a 24 hour pre-trip/staging for service vehicles.
3. Created operational status, performance, and resource / cost reporting.
4. Original capitalized cost associated with the standardized invoice was amortized over the lease term using each vendor's individual rate and fee structure and then discounted back using a cost of capital rate to arrive at a comparable present value cost.
5. Assisted executives with travel plans, including vehicle servicing and home preparations.
6. Responsible for the operation of Private Fleet Maintenance shop.
7. Supervised 45 people, work with 4 hourly shift supervisors to assign work load for Wal-Mart private fleet.

Experience

2-5 Years

Level

Executive

Education

BS In Adolescent Education

Description :

1. Researched new vendors to lessen cost to corporation and prevent vehicle down time. Daily scheduling of over 120 company vehicles including 65 emergency medical response vehicles.
2. Worked with the company safety officers to ensure departmental compliance with corporate, state and federal safety laws.
3. Trained in service excellence for both department and hospital wide programs.
4. Prepared monthly budget and vehicle maintenance reports to both the department manager and the system's Vice-President.
5. Created weekly employee labor reports and assessed vehicle turn around time per repair.
6. Tracked vehicle mileage, fuel usage and updated registrations and inspections.
7. Created and maintained a departmental inventory system to track vehicle part use and cost.

Experience

5-7 Years

Level

Junior

Education

GED

Description :

1. Oversaw all aspects of day to day operations, for a fleet of 70+ trucks, running the 11 Western states.
2. Initiated more customer contact.
3. Worked closely with other departments in developing, and implementing programs for both driver recruiting, and driver retention.
4. Developed, implemented, and administered computer dispatch program.
5. Oversaw, and coordinated maintenance of equipment with maintenance division.
6. Developed, and maintained customer service capabilities, and respond to customer inquiries, and complaints.
7. Oversaw driver training.

Experience

5-7 Years

Level

Executive

Education

GED

Description :

1. Responsible for the fleet management of 2,400 light and heavy duty vehicles as well as 4,000 pieces of equipment Coordinated and managed the fleet logistics between the corporate division and the eight separate subsidiaries which operated in approximately twelve different states.
2. Included all aspects of fleet management to include, fuel cards, title, tagging, registration, maintenance, pool vehicle reservations, GPS tracking, ordering, up-fitting, remarketing, communication, and training.
3. Initiated and managed a fleet optimization cost reduction initiative which increased liquidity by approximately $2MM and removed the associated depreciation expense from the unutilized fixed assets which improved the companies ROI.
4. Managed several cost reduction initiatives through vendor price negotiations which led to a 25% annual cost reduction.
5. Implemented a vendor evaluation process using standardized requests for proposals.
6. Spearheaded and led the fleet leasing analysis project performing the necessary cost and forecasting analytics.
7. Required the identification of all management and service costs associated with the program, a thorough understanding of the proposed fixed and floating rate components and how that compared to our internal cost of capital, as well as an understanding of the remarketing methods and costs.

Experience

10+ Years

Level

Senior

Education

Master's

Description :

1. Advanced through progressively responsible, 10-year operations management tenure, to assume responsibility for maintenance shop and team of 15 and accountability for $875K in assets.
2. Led end-to-end preventive / corrective maintenance and inspection operations for fleet of 211 vehicles and diverse equipment, managing staff scheduling and task assignment; adeptly evaluated maintenance demands to inform maintenance priorities.
3. Developed and introduced new standard operating procedures (SOP), streamlining workflows and eliminating process bottlenecks.
4. Coordinated shop logistics, including parts ordering and resource acquisition.
5. Liaised among OEM partners, vendors, and suppliers.
6. Responsible for 211 power units (class 8 truck), and 800 dry van fleet.
7. Performed risk assessments and quality assurance analyses.

Experience

5-7 Years

Level

Executive

Education

Bachelor Of Science

Description :

1. Serviced a four state sales territory with 1500 parts accounts.
2. Provided attentive personal contact with every customer on a regular basis developing trustworthy business relationships.
3. Demonstrated ability to assume any position in the parts department.
4. Addressed departmental problems within the company with positive results.
5. Continuously improved an award winning customer service index.
6. Provided comprehensive inventory management.
7. Led ongoing team training, coaching, and mentoring, including formal and on-the-job training.

Experience

5-7 Years

Level

Executive

Education

BS In Education

Description :

1. Managed operations of a 24hr/7 Emergency Roadside Service.
2. Managed 90 associates (Roadside Service Drivers, Assistant Managers, Pacesetter Trainer, Supervisors, Leads, Dispatch).
3. Handled staffing & scheduling, service delivery, and asset management.
4. Interacted with staff from multiple departments.
5. Ensured compliance with safety and regulatory requirements as well as National & Club Quality Standards.
6. Identified opportunities to improve efficiency and effectiveness of business processes.
7. Developed and managed $10 million departmental budget.

Experience

2-5 Years

Level

Executive

Education

GED