A Floor Associate is hired in retail establishments for taking care of floor operations. The typical roles and responsibilities that are listed on the Floor Associate Resume are – greeting customers, identifying their needs and wants, solving inquires, offering information about the needed product, arranging and stocking displays, demonstrating features of the product, organizing and maintaining the floor area, and executing all other tasks as assigned.
To work in this position, employers want some amount of skills and abilities from their potential employees and such are – sales orientation, customer service skills, stamina, good communication skills, the ability to stand for long hours, willingness to work in shifts, enthusiasm, professional appearance and attitude, skill in arranging displays in a creative or attractive manner and computer competencies. Formal education is not needed, as a good amount of related work experience can overrule academic knowledge. However, a thorough knowledge of the company’s product and service is compulsory.
Objective : Computer Numeric Controlled Machinist skilled and trained in the utilization of Lathes, Mills, Micrometers and Calipers to produce machined parts for the manufacturing industry; looking to obtain a career in the Machining industry with opportunity to grow professionally.
Skills : Certified Professional Food Manager 2015-2018 Certified Pallet Jack Operator.
Description :
Ensure compliance to night work schedule as assigned by company management.
Perform all stocking duties such as ordering, lifting, blocking, facing and dusting products.
Maintain and administer all housekeeping tasks on backroom areas and sales floor.
Administer efficient cleaning and tidying work to keep department clean and well organized.
Maintain and stock shelves and carry out activities such as refilling and recovery of stocking and to facilitate adequate stock to support consistent service.
Train new partners and execute proper department recovery.
Develop strategies to execute and establish SOPs as per company guidelines.
Perform activities such as loading, unloading and movement of bulky and heavy products for stocking.
Experience
0-2 Years
Level
Entry Level
Education
Diploma
Sales Floor Associate Resume
Headline : I have a variety of skills for different positions. I like warehouse, retail, commerical cleaning or general labor.
Skills : Microsoft Office: Word, Excel, PowerPoint.
Description :
Compare merchandise invoices to items actually received to ensure that shipments are correct.
Design and set up advertising signs and displays of merchandise on shelves, counters, or tables to attract customers and promote sales.
Receive, open, unpack and issue sales floor merchandise.
Increase in sales, helping management team train new associates.
Selling furniture and providing excellent customer service.
Worked with the DTS freight team to make sure the merchandise got out to the sales floor in a timely manner for our customers.
Skills Used Good communication between management team and other associates.
Providing customers with an wide selection merchandise.
Experience
5-7 Years
Level
Executive
Education
High School Diploma
Outbound Floor Associate Resume
Objective : Seeking a position as a Merchandiser/Customer service to contribute to a company. I am willing to learn and take on any challenges.
Skills : C.N.C, Carpentry.
Description :
Assisted customers with product selection and payment.
Maintained store stock through use of a PDA device.
Operated store tow motor to move heavy merchandise.
Contributed to store goals of product warranties and store memberships.
Gained further knowledge of power tool equipment.
Used Rf scanners to pull equipment from stockroom and place on the sales-floor.
Used Propane Forklift truck to pull pallets full of stock off receiving trucks.
Used pallet jacks to move equipment from one location to another.
Experience
2-5 Years
Level
Executive
Education
General Studies
Cashier/Floor Associate Resume
Summary : Results-driven Lube Technician with proven ability to complete jobs quickly and correctly. Reliable and personal with detail-oriented nature. Motivated to maintain customer satisfaction and contribute to company success.
Skills : Oil Changes, Tire Punctures, Vehicle Assessments, Rotate And Balance, Fluid Checks, Belt Inspections, Mechanical Aptitude, Team Player, Good Communicator.
Description :
Handled products and equipment in accordance with safety and sanitation guidelines.
Safely used knives, scales, wrappers, compactors, garbage disposals, pallet jack and hand trucks.
Checked out customers and bagged items quickly and efficiently.
Organized and positioned product cases in produce warehouse and walk-in cooler.
Served shoppers in a prompt, courteous and friendly manner.
Broke down heavy pallet loads of cases, boxes and bags.
Gave every customer immediate and undivided attention.
Experience
7-10 Years
Level
Management
Education
Diploma
Cashier/Floor Associate Resume
Objective : Flexible, hardworking assistant manager who excels in a fast paced environment. Looking for a position with growth opportunities.
Skills : Word, Powerpoint, Excel, and Access Certification, Excellent with Computers.
Description :
Answered questions regarding the store and its merchandise.
Computed sale prices, total purchases and processed payments.
Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.
Recommended merchandise based on customer needs.
Stocked shelves and supplies and organized displays.
Self-Development- Trained staff in multiple areas of restaurant Customer Service- Ensured superior customer service Client Service- Developed long-term relationships with customers which increased repeat business.
Maintained a positive dining experience for all restaurant patrons.
Experience
2-5 Years
Level
Executive
Education
General Education
Lead Floor Associate Resume
Objective : A reliable professional who has had 5+ years of retail and customer service experience. Specializes in customer communications and assistance. Looking to grow and further develop my skills in a professional company.
Skills : Customer Service.
Description :
Oversight service activities performed in store by managing dedicated Home Depot Service Teams and providing oversight to Factory /3rd Party In-Store Service teams.
Supervised a team of 62 associates and 8 Supervisors within a ten store district, with a focus on ensuring business strategies are executed successfully.
Managed teams by coordinating work schedules and activities.
Conducted routine store walks and generated reports.
Set challenging objectives and communicated expectations.
Managed productivity ranking and improved team's performance.
Verified execution of team's key deliverables, such as merchandising standards, product set integrity, and product training.
Selected, directed, developed and disciplined team members.
Experience
2-5 Years
Level
Executive
Education
Bachelor Of Science
Floor Associate Resume
Objective : my objective is to get employed and to succeed in the work environment. Abilities Operate a Cash Register Take Orders Collect Payment Sell Merchandise Clean and Maintain a Facility Answer the Phone Answer Customer Questions.
Skills : Microsoft Office.
Description :
Loaded and unloaded merchandise from delivery trucks using hand trucks and dollies.
Maintained inventory records and ensured identification of damaged goods.
Answered customer questions, described merchandise and helped in locating items.
Responsible for cleaning and general maintenance of store: sales floor, storage areas, entrances, etc.
Notified managers concerning need for major repairs or additions to building operating systems.
Collected shopping carts from parking areas and returned them to store.
Stocked and rotated merchandise on shelves to attract customers.
Experience
2-5 Years
Level
Executive
Education
AS In Business Administration
Lead Floor Associate Resume
Objective : Currently attending Davidson County Community College. I will be graduating this summer (2016) with an Associate in Arts degree. I am a very upbeat and happy person. I am a task oriented person and will work to get the job done. I enjoy a challenging and fun work environment.
Skills : Exceptional Ability To Establish Priorities, And Computer.
Description :
Built sales by suggesting additional merchandise that complemented the customers' purchases.
Excelled in customer service, as well as for customer relations.
Opened and closed store; followed procedures for shipments and inventory.
Identified merchandise to meets customers' needs and emphasized selling points such as quality, trend, designer, fit, etc.
Efficiently and accurately processed sales transactions using POS register system and adhered to checkout standards.
Ensured store presentation standards are maintained through consistent efforts.
Supported the store's theft awareness program and advised management of any unusual activities.
Experience
2-5 Years
Level
Executive
Education
Bachelor's
Customer Service/Floor Associate Resume
Objective : Implemented sales and persuasion strategies to captivate customers. Promptly answer customers' questions, providing accurate information on procedures or policies. Contribute to smooth daily operations by maintaining clean and orderly work area. Provide exceptional customer service while answering customer calls and inquiries. Accurately and efficiently assemble customer demands to ensure top level service.
Skills : Powerpoint, Mechanic.
Description :
Greet customers that are entering or leaving the store to ensure a positive customer experience.
Promptly answer customers' questions, providing accurate information on procedures or policies.
Contribute to smooth daily operations by maintaining clean and orderly work area.
Establish or identify prices of goods using calculators, cash registers, or price scanners with 100% accuracy.
Create online orders and with high attention to detail.
Provide exceptional customer service while answering customer calls and inquiries.
Accurately and efficiently assemble customer orders to ensure top level service.
Handle complex problems and worked with customers to ensure all discrepancies were resolved quickly.
Experience
2-5 Years
Level
Junior
Education
Associate's In Arts
Floor Associate II Resume
Headline : I have work experience in retail/sales, Customer service, library work, and have limited maintenance skills. Highlights Phones Computer Fax Personable with people Copier Dependable Friendly Flexible.
Skills : Microsoft, Outlook, Word, Excel.
Description :
Answered customers' questions and addressed problems and complaints in person and via phone.
Helped customers select products that best fit their personal needs.
Educated customers on product and service offerings.
Consulted with customers on the latest styles and trends.
Collaborated with customer service team members to give exceptional service throughout the entire shopping and purchasing experience.
Kept the showroom clean and maintained neat, orderly product displays.
Built customer confidence by actively listening to their concerns and giving appropriate feedback.
Kept current on market and product trends to effectively answer customer questions.
Experience
5-7 Years
Level
Executive
Education
Diploma
Floor Associate III Resume
Summary : I am a well rounded and flexible worker that can take the task and master it. I am determined to complete any task thrown at me with excellence. I am skilled with social interaction. I am known to up sale and be convincing.
Skills : Experience With CRM or POS Software.
Description :
Politely assisted customers in person and via telephone.
Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
Conducted weekly walk-throughs with the manager to discuss interior visual displays.
Maintained cleanliness and presentation of stock room and production floor.
Built long-term customer relationships and advised customers on purchases and promotions.
Routinely answered customer questions regarding merchandise and pricing.
Designed displays to make the store experience interactive, engaging and reassuring.
Asked open-ended questions to assess customer needs.
Experience
7-10 Years
Level
Management
Education
Associate's
Floor Associate I Resume
Summary : Looking for a comfortable work environment that pays an acceptable rate. I'm a hard dedicated worker that shows up on time and has a flexible schedule. I'm very eager to learn any available skills or training offered to me that will help ensure that I perform my job successfully.
Skills : CAD, Carpentry, Cashier, Sales.
Description :
Unloaded, separate, palletize and tag incoming freight for receipt into company inventory.
Verified all shipments have correct carton counts and that all damaged merchandise and shortages are identified and noted before signing carrier's freight bill.
Retrieved merchandise from stock locations (air and floor) using manual and powered industrial equipment and RF guns, prior to consolidation at the shipping dock for distribution to individual retail stores.
Prepared outbound trailers each day for shipment.
Loaded store merchandise into trailers according to shipping department's load sequence.
Assisted in the staging of store merchandise in appropriate area to be loaded.
Updated data in system of all merchandise transferred from one location to another.
Experience
10+ Years
Level
Senior
Education
GED
Floor Associate/Head Pricing Coordinator Resume
Objective : Strong analytical skills Attention to detail Outstanding interpersonal skills Energetic and organized Cooperative team member Active participation in [groups, plans, Extremely organized events] Quick learner Effective listening Strong verbal communication.
Skills : Business Management.
Description :
Current Greeted customers in a timely fashion while quickly determining their needs.
Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
Responded to customer questions and requests in a prompt and efficient manner.
Engaged with customers in a sincere and friendly manner.
Completed all cleaning, stocking and organizing tasks in assigned sales area.
Built relationships with customers to increase likelihood of repeat business.
Prioritized helping customers over completing other routine tasks in the store.
Experience
0-2 Years
Level
Entry Level
Education
High School Diploma In General Ed
Sr. Floor Associate Resume
Objective : Knowledge of Cleaning Switches, Measurements of Cross ties and Aligning Rails and Assembling, grinding Eager to follow oral and written instructions Profound ability to communicate in personal and small group situations to customers and employees of the organization Sheet metal work, installing, roofing ect Heavy equipment experience: Bulldozer, tractor, Cranes, sledgehammers, axes, chainsaws ect.
Skills : Sales and customer service oriented, merchandising, excellent verbal and written communication. Proficient in Microsoft Word, Excel, PowerPoint, along with iWork and Adobe Illustrator. Previous work done on Adobe Photoshop and InDesign. Proficient in Spanish and English.
Description :
Answered customer questions regarding store merchandise, department information and pricing.
Organized store merchandise racks by size, style and color.
Created visual marketing and styled window displays.
Assembled promotional displays, including quarter and full-size point of purchase displays.
Conferred with store managers to obtain information about customer needs and preferences.
Completed stock orders and managed inventory levels.
Tracked and recapped key item performance.
Loaded and unloaded merchandise using a ladder and pallet jack.
Experience
2-5 Years
Level
Junior
Education
High School Diploma
Floor Associate Resume
Objective : Bilingual self-starter with a broad customer service background. Skilled in developing relationships and providing exceptional individual service.
Skills : Deep Knowledge in Product or Inventory.
Description :
Greeted customers in a timely fashion while quickly determining their needs.
Recommended merchandise to customers based on their needs and preferences.
Maintained knowledge of current sales and promotion policies regarding payment, exchanges, and security practices.
Responded to customers questions and requests in a prompt and efficient manner.
Contacted other store locations to determine merchandise availability.
Completed all cleaning, stocking, and organizing tasks in the assigned sales area.
Built relationship with customers to increase likelihood of repeated business.
Prioritized helping customers over completing other routine tasks in the store.
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