Fraud Prevention Analyst Resume Samples

Description :

1. Gathered data for critical analysis, root cause analysis, and the reporting of new and active fraud patterns emerging fraud patterns locating linked/organized fraud.
2. Embraced strict confidentiality as paramount to fraud preventative/detection tools.
3. Experienced applying statistics for business and criminal justice, research methods, root cause analysis., the expansive knowledge base of online fraud patterns/identification of identity theft.
4. Possesed a comprehensive understanding of business principles and economics of fraud for the purpose of reducing disproportionate debits to Cost Of Goods Sold and credit to Inventory Accounts.
5. Reviewed orders Decision making/ Using helpful resources Contact banks for verifications Customer Service Use S.A.P.
6. Managed 15 daily, 15 monthly, and 7 quarterly reports Continuously learning and implementing data accuracy, process flow, and report visibility.
7. Monitored global online customer purchase orders to minimize fraudulent behavior and theft, and maximize valid order processing Critical evaluation.

Experience

2-5 Years

Level

Junior

Education

GED

Description :

1. Investigated orders to flag or identify any suspicious activity Toggling between multiple systems Researching to verify customer information Follow.
2. Mitigated the risk of loss by reviewing on average 225 items daily through fraud detection system (Carreker) Investigated and completed 100% forgery.
3. Researched and gathered all required documents in order to determine whether claims and IRS deposits would be paid or denied Identified relevant.
4. Evaluated orders placed online (outbound) Received inbound calls related to online orders Worked Queues on Macy's and Bloomingdale's accounts.
5. Became assistant manager Top performer in total discover enterprise monthly.
6. Worked back-end reports (for example, Confirmed Fraud Reports, Restricted Card Mailing report, Compromise Report USA/Abroad), accurately and by the deadline.
7. Consistently achieved units per hour goals set by management.

Experience

2-5 Years

Level

Junior

Education

High School Diploma

Description :

1. Reviewed co-borrower added loans to ensure co-borrower consented to loan agreement.
2. Recommended decisions on loans outside guidelines to the Supervisor or Manager.
3. Evaluated and validated borrower documents and reports forwarded by other departments.
4. Monitored loans where the customer has previously committed fraud with Sallie Mae.
5. Initiated an investigation of suspect fraud accounts using internal Sallie Mae systems and third-party verification sources via the Internet.
6. Contacted schools to ensure borrower's enrollment.
7. Implemented fraud prevention policies and techniques.

Experience

5-7 Years

Level

Executive

Education

High School Diploma

Description :

1. Investigated credit balances on customer accounts via phone and mail.
2. Answered policy questions and acted as a resource for other analysts.
3. Researched and cross-linked to confirm fraud accounts/applications, identified potential fraud trends.
4. Requested and reviewed acceptable documentation for failed verification and high-risk accounts.
5. Worked prevention alerts that queue for the following fraud types: identity theft, takeovers, and never received (post-booked/pre-booked).
6. Submitted requests to update all three credit bureaus.
7. Assisted with testing new fraud detection programs being implemented.

Experience

2-5 Years

Level

Executive

Education

GED

Description :

1. Depended on the type of the account either reach out to the customer or their banker via phone, sometimes this requires me to use a third-party translator on a conference call.
2. Implemented fraud detection policies and techniques.
3. Daily monitored merchant transactional and chargeback activity data via multiple internal and external platforms and vendors to detect fraudulent activity and take appropriate action to reduce financial loss exposure to FIS and clients.
4. Processed, managed, and adhered to processes and procedures to investigate and identify potential fraud or future loss to FIS via DDA/RT changes, address changes, name changes, processing method changes, returned mail, industry-specific alerts, media reports, reporting vendors.
5. Conducted research to identify possible threats and minimize exposure to financial loss.
6. Implemented new tools and processes to become more proactive and effective in risk appreciation and treatment.
7. Developed central risk scenarios and prepares reports of risk analysis progress and results including information on trends and risk factors.

Experience

2-5 Years

Level

Junior

Education

High School Diploma

Description :

1. Reviewed transactions for American Express and Macy's credit cards for potential fraud.
2. Closed and escalated potential fraudulent accounts quickly and accurately.
3. Investigated suspicious activity by fielding incoming calls and initiating outbound calls to customers.
4. Utilized verification systems to confirm identity.
5. Identified and prevented thousands of dollars of fraud from taking place on accounts.
6. Positively impacted customers creating loyalty to the Macy's brand while reducing the amount of fraud for the company's bottom line.
7. Utilized internal and external skip tracing tools to accurately locate true account owners.

Experience

2-5 Years

Level

Junior

Education

Master Of Science

Description :

1. Responsible for verifying inconsistencies on accounts in order to avoid fraudulent activities.
2. Able to use Exceptions Desktop (for OnUs check validation and Stop Payments), Deposit Shield (for Kiting and Deposit Verification), and Bustout Alert Reports for ATM deposits and suspicious activity when flagged.
3. Detected over $250,000.00 annually in Debit Card, ATM, and check fraud.
4. Reviewed over 200 accounts daily to determine if OnUs checks were valid.
5. Reviewed over 100 accounts daily from the Stop Payment Reports to validate and verify what is to be stopped and returned.
6. Detected potential check Kiting by reviewing suspected accounts through Deposit Shield and EARNS Notifications.
7. Verified the validity of deposited items into various customer accounts.

Experience

2-5 Years

Level

Executive

Education

Master Of Science

Description :

1. Adhered to compliance and operational risk controls, regulatory standards, policies, and practices; reported control weaknesses, compliance breaches, and operational loss events.
2. Responded to and resolved security-related inquiries.
3. Responsible for preventing fraudulent transactions for numerous online clients.
4. Placed outbound calls and fielded inbound calls for potential fraud.
5. Cross-trained to handle fraud claims.
6. Oversaw policies, programs, and other company-wide efforts designed to prevent, detect, identify, and resolve fraudulent activity by customers, potential customers, and outside agents.
7. Assisted management with the development and implementation of financial strategies and plans that minimize financial risk and provide maximum protection to organizational assets.

Experience

5-7 Years

Level

Executive

Education

GED

Description :

1. Performed comprehensive reviews and necessary analysis for credit card accounts in order to validate or revoke suspected fraud claims on purchases.
2. Assisted in reviewing new accounts for fraud risk indicators and compliance.
3. Monitored potential fraud accounts for the prevention & detection of fraud.
4. Responsible for making essential telephone contact with customers, as well as proper recording and accurate maintenance of account information in the central department database.
5. Assigned by management to meet business needs.
6. Researched and analyzed customer accounts for possible cases of fraud and the prevention of future fraud.
7. Identified valid or fraudulent transactions and areas that needed increased security procedures or software to protect customer accounts.

Experience

2-5 Years

Level

Executive

Education

G.E.D

Description :

1. Maintained security of customer's accounts.
2. Managed and responded to escalations from internal/external parties within designated service levels.
3. Routed tickets to appropriate departments.
4. Assisted in fraud investigations by regularly reviewing accounts and transactions, detecting fraud trends, summarizing key findings, and recommend anti-fraud processes and system enhancements based on trends and patterns.
5. Used multiple applications and interfaces.
6. Responsible for analyzing daily suspect information Reviewing detailed fraud detection information from various sources.
7. Provided prompt and appropriate action on identified suspected transactions to prevent potential losses.

Experience

2-5 Years

Level

Executive

Education

GED