A Front Desk Admin works for various organizations and completes the front desk area duties such as greeting guests, developing schedules, making appointments, and acting as a communicator for the management and employees. Eligible Front Desk Admin Resume contains the following duties – answering customer inquiries, handling correspondence, maintaining a professional image, attending telephone calls, scheduling and confirming appointments, meetings, and events; handling basic inquiries, and sorting mail, copying, and filing documents; keeping the reception area tidy and performing administrative tasks.
Employers pick resumes denoting the following skills – accuracy, strong communication skills, interpersonal skills, computer competencies, experience in answering and screening calls, the ability to observe business etiquette, and working knowledge of printers, copiers, and scanners. Formal qualifications in office administration or related training can impress the hiring employers.
Headline : Conscientious, detail oriented Client Services Representative with over 15 years of office and staff management, employee training, customer relations. Results oriented, dedicated business professional. Excels in a fast paced, multitasking environment, completing projects on time and within budget. Excellent telephone, communication and, interpersonal skills.
Initial contact person for professional office with 60+ tenants.
Professionally answered switchboard, screen/direct calls and greet visitors.
Maintained calendars and all services for conference room, board room meetings, including video conference calls.
Reviewed conference room usage by reviewing video and door lock program.
Utilized customer service skills to provide solutions throughout the office.
Received, sorted and distributed incoming and dispatches outgoing mail.
Trained new employees on all office and mailroom duties as well as Center policy and procedures.
Utilized Pitney Bowes dm500 postage meter, computer, scanners, copiers, binders and hardware and software.
Type and proofread correspondence, reports, as well as Internet research.
Experience
5-7 Years
Level
Executive
Education
International Relations
Front Desk Admin Resume
Objective : Proficient, flexible and can bend with changes and challenges. Work well alone and with others under pressure in a timely manner. Resolve customer concerns in a professional and calm way. Excellent customer service, payroll and administrative skills and always make sure to meet the customer needs in the best of ability.
Skills : Billing, Social Media Marketing, Scheduling, Phones, Excel, Powerpoint.
Description :
Answered questions, dealt with complaints, connected with other branches regarding payroll inquiries and data entry.
Collected tax information such as W4, W2, I9; ID copies; Background and Drug Screen Forms; Benefits (Health and Dental Insurance) and legal information and entered it in the system and filed the originals.
Entered all information into Bond software, which connects all Branches of the Company Sent in daily stats and weekly activities via email to all owners of the company.
Entered Companies and Contacts into Bond for Recruiters to Market their Candidates.
Made each Recruiter a spreadsheet to keep track of job and candidate tracking sheets.
Collected Candidate weekly Time Sheets and calculated the hours they worked and used their pay rate to determine their pay for the week.
Stuffed, sealed and mailed checks.
Used an Excel spreadsheet for overtime hours, bill rate, pay rate and OT hours.
Experience
2-5 Years
Level
Executive
Education
Diploma
Front Desk Admin Resume
Objective : Skillful and dedicated Executive Assistant with extensive experience in the coordination, planning and support of daily operational and administrative functions in a highly confidential environment. With more than 3 years in office Management, support staff management, training and supervision and event planning.
Skills : Microsoft Word, Great Customer Service, Fast Learner, Leader, Takes Initiative, Ability To Multi Task In Fast Pace Environment, Great Time Management.
Description :
Managed all areas of the office.
Greeted patients, check them in and out.
Taken care of all the insurance/payment duties.
Answered phone calls and emails.
Ordered any supplies needed.
Taken care of all the scheduling for the doctor.
Answered all calls and scheduling all patient appointments.
Verified insurance and collect co-pays.
Created new patient charts, medical records and filing.
Experience
2-5 Years
Level
Junior
Education
High School Diploma
Front Desk Admin Resume
Objective : As a Front Desk Admin, greet and welcome guests/visitors as soon as they arrive at the office, direct visitors to the appropriate person and office.
Skills : Computer, Customer Service.
Description :
Managed medical supply inventory, insurance records, patient charts and company files.
Contacted insurance providers to verify correct insurance information and get authorization for proper billing codes.
Supervised and trained admitting, billing, and collection staff.
Improved communication efficiency as primary liaison between departments, clients, and vendors.
Coordinated admission processes and prepared medical records and agreement packets.
Scheduled and coordinated every providers daily schedule.
Maintained calendar and coordinated reservation for training rooms, assisted visitors with general questions, monitored the building and answered a multi-line telephone system, screen and directed phone calls.
Maintained statistics of the call center Prepare documents and forms with accuracy Prepared daily reports Resolve any administrative problems or inquiries Organizing filing systems Formatting and binding documents/presentations etc.
Oversaw the day-to-day operations of the office.
Experience
0-2 Years
Level
Entry Level
Education
Associates
Front Desk Admin Resume
Objective : Looking for a Front Desk Admin position where use skills in data entry and switchboard as well as experience with Microsoft Office and Excel. To obtain a position as a front desk receptionist where I can maximize my organizational skills in a challenging environment, thus achieving a high degree of work efficiency.
Skills : Microsoft Office, Management, Data Entry, Excel, Customer Service, Bilingual.
Description :
Assisted the Fitness Director with various tasks including inputting all members info into a new system.
Assisted with marketing of personal training.
Extraordinary customer service, greeting all members with a smile and positive upbeat attitude ensuring each member always feel welcomed and taken care of.
Assisted in club tours for new potential members Organizational skills; making sure club is always in order and everything is stocked and available for members at their most convenience.
Collections; running, calling, trying to process all member dues that were declined for the month and updating company spreadsheets for accuracy.
Exceptional time management skills, making a daily effort to come in earlier than requested to ensure the club is in full working order before the first member even sets foot in the gym.
Administrative duties at the Front Desk for students, staff reception.
Scheduled appointments for clients both on the telephone and in person.
Answered and transferred all incoming calls, email using Outlook, filing, faxing, printing, cashiering, receiving shipments and mail then distributing items, typing using Word and working in Excel for various documents, scheduling appointments using Book4Time.
Experience
0-2 Years
Level
Entry Level
Education
General Studies
Front Desk Admin Resume
Headline : To obtain a Front Desk Admin position as a team-player in a people oriented organization where I can maximize my customer-service experience in a challenging environment to achieve the corporate goals.
Skills : Microsoft Word, Excellent interpersonal and communication skills.
Description :
Greeted members, and non-members at the front desk, received payments, answered phone calls, delivered flyers to schools, gave tours of the center.
Handled daily appointment schedule and confirmations, while answering phones and emails Performed insurance verification and medical billing.
Worked in a high volume, interactive position which required good people skills and the ability to multi-task under pressure while keeping an upbeat.
Answered incoming calls; sorted distributed mail to appropriate departments; sorted checks; ordered office supplies; organized forms.
Provided quality customer service, answering and transferring phone calls, sending emails, mailing papers off to Fed-ex, scanning, faxing, filing.
Handled and distributed all incoming and outgoing mail.
Helped the students with their tuition, MTA, and insurance.
Experience
5-7 Years
Level
Executive
Education
Diploma
Front Desk Admin Resume
Summary : Front Desk Admin position as an administrative assistant with a respectable company, which will allow me to utilize my skills and enable to acquire new abilities.
Skills : Medical Office Procedures Bilingual Spanish.
Description :
Answered multi-line phones Audit, track and assign confidential client information Process new and manage reservation information.
Answered multiple phone lines/Directed calls to head nurse on duty Made patient appointments Filed papers, faxing/copying documents for patients.
Scheduled appointments; patient registration; take patient vitals; phone in prescriptions to pharmacy; complete referrals, authorizations.
Scheduled customers with sessions or tours Daily social media promotions Update and keep up with all the sites.
Completed online and cell phone reservations Check in Guest at Arrival and check out guest.
Insured housekeeping is up to standards Insure that guest are satisfied with their stay.
Greeted visitors Maintain log in/out sheet Administer visitor badges Answer/transfer incoming calls Operate Shortel computer switchboard Post outgoing.
Experience
10+ Years
Level
Senior
Education
Masters In Human Services
Front Desk Admin Resume
Summary : Administrative Assistant/Front Desk with number of years experience in both front and back office setting. Experience working in health care industry providing excellent customer service and patient care. Honest, dependable, organized, and self-starter who in able to assess client needs and provide appropriate care to patients.
Skills : Administrative Assistant, Telephone Etiquette, Word, Email.
Description :
Demonstrated exceptional customer service to our customers during their visit -- Managed front desk: answered phone calls, took messages, provided.
Answered phones and make sure the call is either routed to appropriate person or a message created and sent to the proper person.
Mail any patient forms or lab orders, and open and organize all mail to proper persons.
Greeted patients at the window, make sure they sign in, and if needed provide them any paperwork to be filled out prior to appointment.
Charted prep patients a week in advance Obtain documents requested by the physicians Provide support to the team as needed.
Answered a large number of phone calls, checking in and out approximately 45 patients per day, greeting patients, copying medical.
Familiared with many different types of scheduling software including: Lytec, Practice Choice, and EClinicalWorks.
Accustomed to CPT, ICD-9, and other various billing codes.
Experience
7-10 Years
Level
Management
Education
Diploma
Front Desk Admin Resume
Headline : As a Front Desk Admin, responsible for maintaining proper housekeeping in the entire premises. Generating weekly and monthly report of expenses
Skills : Outstanding communication and interpersonal abilities.
Description :
Greeted clients and took down the information needed for the attorney.
Wrote up court documents and dictated for the attorney.
Dealt with all the money transactions for each client & was responsible for trying to collect on all past due accounts.
Answered phones, checked in patients, entered data into spread sheets, and worked with patient files.
Prepared client files for the laser tech, Answer all phone calls and assist the customer to the best of ability, Help bring in new clients rather.
Provided quality customer service, answering and transferring phone calls, sending emails, mailing papers off to Fed-ex, scanning, faxing, filing.
Handled and distributed all incoming and outgoing mail.
Experience
5-7 Years
Level
Executive
Education
High School Diploma
Front Desk Admin Resume
Headline : As a Front Desk Admin, responsible for all administrative tasks like travel management, hotel booking, vehicle management and other clerical duties.
Skills : Knowledge of office management and basic bookkeeping.
Description :
Scheduled to various offices as a front desk admin for short to long periods of time.
Included learning new software very quickly, having to provide customer service at the front desk and on the phone, as well as inputting.
Greeted and Checked in and out patients Calling insurances and verify patients benefits Receiving payments from patients.
Faxed and received patients clinical records Assist in all other projects as assigned.
Greeted all potential employees and assisted them with applications.
Served as the first impression person for TDL.
Maintained the conference room schedule and coordinated interviews and testing processes.
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