Front Desk Assistant Resume Samples

Description :

1. Answered and quickly redirected up to 75 calls per hour.
2. Ordered and distributed office supplies while adhering to a fixed office budget.
3. Answered and managed incoming and outgoing calls while recording accurate messages.
4. Maintained a clean reception area, including lounge and associated areas.
5. Scheduled appointments for stylists via computerized scheduling system.
6. Maintained the front desk workstation by keeping it clean and free of personal items.
7. Handled guest complaints calmly and professionally.

Experience

2-5 Years

Level

Junior

Education

BA In Sociology

Description :

1. Trained new assistants in office policies and protocols.
2. Often specifically requested by faculty and administrators over other office assistants to work on specific tasks or projects from sending weekly e-mail blasts to students to checking over scholarship and fellowship information packets.
3. Created and implemented a mail merge system in order to send confidential and sensitive emails to the student body.
4. Assisted the Executive Dean with curriculum planning by researching and organizing information on the requirements for different areas of study.
5. Handled sensitive, confidential, and private records.
6. Managed the front desk by taking phone calls and fielding student inquires to the correct administrator or advisor.
7. Comfortable and adept at using Google Drive to store, edit, and create new documents or files.
8. Set up appointments for students to meet with their advisors using Google Calendars and Doodle.

Experience

2-5 Years

Level

Executive

Education

Bachelor's

Description :

1. Take telephone calls and respond to inquiries put forth by callers.
2. Schedule appointments and ensure that any cancellations or readjustments are taken care of.
3. Welcome clients as they arrive in the salon and provide them with required information.
4. provide pricing information by answering questions.
5. Make follow up calls to clients to remind them of their appointments.
6. Take and record clients' contact information in the salon database.
7. Operate the cash register, take payments for services rendered and issue change and receipts.

Experience

2-5 Years

Level

Executive

Education

Diploma

Description :

1. Effectively communicated with and supported sales, marketing and administrative teams on a daily basis.
2. Investigated and resolved customer inquiries in a timely and empathetic manner.
3. Served as the liaison between customers, management and sales team.
4. Directed calls to appropriate individuals and departments.
5. Learned, referenced and applied product knowledge information.
6. Answered multiple calls per day by addressing customer inquiries, solving problems and providing new product information.
7. Worked directly with convention services.

Experience

0-2 Years

Level

Entry Level

Education

Hotel Resturant Management

Description :

1. Provided executive and administrative support to Administrator and Doctors.
2. Responsible for admitting patients for eye surgery, and processing insurance co-payments and facility fees.
3. Performed facility management duties with high standard of accuracy and attention to details.
4. Produced accurate and appropriately formatted operative reports and correspondence for doctors.
5. Entered all patient demographics accurately into medical software data base system.
6. Created, monitored and maintained patient charts and extensive numerical filing system.
7. Handled multiple priorities and ensured timely follow-up on all matters.

Experience

2-5 Years

Level

Executive

Education

Diploma

Description :

1. Travels to patient homes throughout the facility assisting with daily living such as: grooming, bathing, dressing and activities throughout the day.
2. Maintain and properly clean and sanitize throughout patients home.
3. Prepare meals and assisting with feeding if necessary.
4. Transporting patients to appointments, and various stores to shop for groceries, clothing, home goods, running errands and other household requirements.
5. Distributes medication while keeping track of when medicine was given and taken.
6. Provide compassionate care keeping patients in a healthy and good state of mind.
7. Monitors patient condition by observing physical and mental condition, intake and output, and exercise.
8. Records patient information by making entries in the patient journal; notifying nursing supervisor of changing or unusual conditions.

Experience

2-5 Years

Level

Executive

Education

Diploma

Description :

1. Provided administrative and customer service support to a busy custom-made clothing business.
2. Organized and maintained files and records in an automated database.
3. Managed the office's calendar by scheduling customers and calling to make appointment reminders.
4. Handled office correspondence, including emails, mail, faxes and phone messages.
5. Developed an automated customer database and entered contact and purchasing data on each customer, creating an easier and more targeted way to follow-up with clients.
6. Increased new business by 25% by creating and managing social media (Instagram and Twitter) accounts.
7. Kept the front reception area in a clean and orderly condition.
8. Answered general questions on pricing, products, billing and other services.

Experience

5-7 Years

Level

Consultant

Education

High School Diploma

Description :

1. Answered questions regarding the store and its merchandise.
2. Greeted customers and ascertained customers' needs.
3. Helped customers with questions, problems and complaints in person and via telephone.
4. Stocked shelves and supplies and organized displays.
5. Verified that all customers received receipts for purchases.
6. Answered and managed incoming and outgoing calls while recording accurate messages.
7. Completed data entry, appointment booking.

Experience

2-5 Years

Level

Junior

Education

Diploma

Description :

1. Handled Money and Credit Cards Operated office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.
2. Answered telephones, direct calls, and take messages.
3. Maintained and updated filing, inventory, mailing, and database systems, either manually or using a computer.
4. Communicated with units, employees, and other individuals to answer questions, disseminate information.
5. Opened, sorted, and routed incoming mail, and prepare outgoing mail.
6. Compiled, copied, sorted, and filed records of office activities, and other activities.
7. Typed, formatted, proofread, and edited correspondence and other documents using computers or typewriters.

Experience

0-2 Years

Level

Entry Level

Education

Masters Of Science In First

Description :

1. Prepared patient rooms prior to their arrival.
2. Managed incoming and outgoing calls for busy medical office.
3. Monitored shared email in-boxes and ensured inquiries were addressed.
4. Organized, updated and maintained over 500 patient charts.
5. Recorded patients' medical history, vital statistics and test results in medical records.
6. Directed patient flow during practice hours, minimizing patient wait time.
7. Escorted patients to examination rooms and prepared them for physician exams.
8. Resolved and clarified issues with patient medications and collaborated with local pharmacies.

Experience

2-5 Years

Level

Executive

Education

Diploma

Description :

1. Duties, Accomplishments and Related Skills: Receive and direct telephone calls and relay conversation and pertinent messages to others while maintaining accuracy, clarity and confidentiality.
2. Perform primary contact and establish rapport with clients, visitors and people going in and out of the institution on a daily basis.
3. Entertain and answer basic queries made by the clients pertaining to the services provided by the institution, its mission and vision and its rules and regulations.
4. Create appointment schedules for the clients.
5. Ensuring the comfort and seeing to the needs of the clients, visitors and people dropping by the institution.
6. Assess the various needs and purposes of the clients and direct them to the proper sources in order to address their concerns.
7. Receive, obtain and store pertinent client information and ensure validity, completeness, accuracy and confidentiality of these records.
8. Maintain records and keep track of the institution's supplies and the purchases made.

Experience

5-7 Years

Level

Consultant

Education

General Education Diploma

Description :

1. Provided dynamic customer service to each customer.
2. Facilitied client services, produced invoices, and recorded payments.
3. Provided comprehensive administrative support to the company.
4. Phone reception, Supply ordering and data entry Accomplishments Recognized for improving operational systems, performance, and processes.
5. Skills Used Outstanding professional offering exceptional office operations support.
6. Expertise in managing top initiatives and critical projects, effectively support accounting, human resource, and purchasing.
7. Dedicated professional with personable approach and results- driven focus.

Experience

5-7 Years

Level

Executive

Education

Business Adminstration

Description :

1. Followed checklists to verify that all important parts were examined.
2. Communicated with customers regarding vehicle issues and potential repairs.
3. Maintained a 90% customer service satisfaction rating.
4. Contributed to repeat and referral business by using strong customer service and problem solving skills.
5. Ordered accurate amounts of parts and supplies to maintain necessary inventory.
6. Maintained the front desk and reception area in a neat and organized fashion.
7. Dispersed incoming mail to correct recipients throughout the office.

Experience

0-2 Years

Level

Entry Level

Education

High School Diploma

Description :

1. Responsible for representing the hotel to the guest throughout all stages of the guest's stay.
2. Determines a guest's reservation status and identifies how long the guest will stay.
3. Helps guests complete registration cards and then assigns rooms accommodating special requests whenever possible.
4. Verifies the guest's method of payment and follows established credit-checking procedures.
5. Places guest and room information in the appropriate front desk racks, and communicates this information to the appropriate hotel personnel.
6. Works closely with the housekeeping department in keeping room status reports up to date and coordinates requests for maintenance and repair work.
7. Maintains guest room key storage, and maintains and supervises access to safe deposit boxes.

Experience

2-5 Years

Level

Executive

Education

BA In Progress

Description :

1. Answer telephones and direct calls to appropriate staff.
2. Schedule patient appointments with appropriate physicians to meet patient needs.
3. Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
4. Interview patients to complete documents, case histories, or forms, such as intake or insurance forms.
5. Receive and route messages or documents, such as laboratory results, to appropriate staff.
6. Compile and record medical charts, reports, or correspondence, using typewriter or personal computer.
7. Communicate with referring physician offices to obtain proper clinical information needed for patient appointments.
8. Transmit correspondence or medical records by mail, e-mail, or fax.

Experience

0-2 Years

Level

Entry Level

Education

Bachelor Of Arts In English