A Front desk Medical Assistant fulfills various crucial duties in medical institutions and handles a wide range of responsibilities. A well-drafted Front desk Medical Assistant Resume mentions the following core duties – greeting patients, handling insurance processing tasks, billing, transcribing medical reports, and gathering patient information. Other core duties include the following – taking and recording patient vitals; receiving and attending incoming calls, arranging for hospital admissions; ordering supplies, and forms; managing inventory of office supplies, and providing education to patients about medical procedures.
The most successful resume emphasises computer literacy, a friendly personality, good communication skills, and a problem-solving attitude. Employers prefer those with the following skills – knowledge of insurance processing, the ability to be patient and composed; and multitasking skills. While a high school diploma is sufficient for this post, many candidates hold a bachelor’s degree.
Objective : A self-starter that takes lead in what needs to be done. I am organized and plan well based on prioritizes. I enjoy working with people and the challenges that brings to solve any and all problems with guest. Adaptable and confident to provide excellent service, not just as a team member, but for guests as well.
Skills : Microsoft Office, 60 Wpms, Customer Service, LMS, Cashier, Management, HR And Accounts Payable.
Description :
Created appointments for patients and providing remainder calls for patients.
Created budget plans for cash pay patients.
Obtained lab work.
Prepared room for procedures.
Assisted doctor in procedures.
Checked messages.
Controlled credit extended to patients; filing, collecting, and expediting third-party claims.
Experience
2-5 Years
Level
Executive
Education
Bachelor's
Front desk Medical Assistant Resume
Summary : Front desk Medical Assistant with 9 years of experience in Maintaining patient accounts by obtaining, recording, and updating personal and financial information, Optimising patients satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone, Keeping patient appointments on schedule by notifying provider of patients arrival, Scheduling and confirming patient appointments, surgeries, and consultations.
Skills : Microsoft Office, 55 Wpms, Customer Service.
Description :
Upheld the positive reputation of our medical office by always treating patients in a friendly, welcoming, and compassionate manner.
Answered patient questions and provide assistance and directions when necessary.
Escorted patient to the exam room and begin intake of demographic information.
Utilized our medical office software to record intake of patient demographics (All new hires will receive Electronic Health Records training).
Assisted physician with direct patient care as needed and under the supervision of the physician.
Maintained effective and timely patient flow.
Maintained confidentiality of all patient records (All new hires will receive HIPPA compliance training).
Experience
7-10 Years
Level
Management
Education
GED
Front desk Medical Assistant Resume
Objective : Front desk Medical Assistant experienced in Hospice, Clinical, and Home Health-care settings. Thrives with challenges and understands the importance of empathy and confidentiality. Seeking to gain experience in hospitals, strives to attain an altruistic position long-term. Particular interests in phlebotomy and surgery.
Skills : Microsoft Word, Excel, Powerpoint, Outlook, Administration, Adobe, Receptionist, Medical Terminology, Medical Records, Medical Billing, Office.
Description :
EPOCH had expanded to Albuquerque from a smaller city in New Mexico, They cover Primary and Urgent Care, Behavior health (which includes Psychiatry and Therapy, ) and Addictions Specialty.
Ran the front desk on weekends, I was entrusted with a key on my fourth day of work.
Handled many different tasks day to day.
Acted as back office MA and usually wore scrubs to be prepared to work any place I was needed.
Worked with twelve providers throughout my stay.
Did everything from Prior Authorization and billing and coding, to confirmation calls and processing faxes.
Recorded and collected patient charges.
Experience
2-5 Years
Level
Executive
Education
Associates Of Applied Science
Front desk Medical Assistant Resume
Summary : Front desk Medical Assistant with 7 years of experience in Receiving and routing messages and documents to appropriate staff, Protecting patients rights by maintaining confidentiality of personal and financial information, Ensuring availability of treatment information by filing and retrieving patient records, Compiling and recording medical charts, reports, and correspondence, Maintaining operations by following policies and procedures; reporting needed changes.
Skills : Medical Terminology, Office Administration, Office, Office Equipment.
Description :
Greeted patients, answer multiple phone lines, set appointments, operate copy, scanner and fax machine.
Obtained medical history and vital signs of the patients and performed EKG and put on and removed holter monitor and handled medical records.
Responsible for collecting the patient's payment.
Eagerly took on any task that was given to me.
Used The skill that I used most in this position was multi-tasking.
Maintained patient accounts by obtaining, recording, and updating personal and financial information.
Obtained revenue by recording and updating financial information.
Experience
7-10 Years
Level
Management
Education
MA
Front desk Medical Assistant Resume
Summary : Front desk Medical Assistant professional with experience supporting upper management and serving clients, patients, and staff. Motivated and personable with strong verbal and written communication skills. Experienced in financial, medical, and manufacturing. Microsoft Word Excel Outlook 2007 Typing and Transcription WebEx Video Conferencing CPR/First Aid Adobe ProSystems Contact Manager LaserFiche Photography HIPPA, Confidentiality Customer Service.
Skills : Certified In First Aid And CPR, Phlebotomy, Vitals, Urinalysis, High Attention To Detail, Experience In Scheduling And Patient Education, Good Interpersonal, 45 WPM.
Description :
Registered 45 patients per day and provided support for up to 3 physicians.
Increased efficiency by preparing and managing clinical chart including referring physician correspondence, medical test and lab reports.
Obtained accurate medical history and records from patient and referring physicians.
Scheduled client and specialist appointments.
Collected co-pays, payments, and payment arrangements.
Answered phones and scheduled outgoing appointment reminder calls.
Secured privacy of medical information while copying documents, filing and faxing information.
Experience
10+ Years
Level
Senior
Education
High School Diploma
Front desk Medical Assistant Resume
Summary : Front desk Medical Assistant is Completing paperwork, purchases supplies, and maintains medical records,Providing quality assurance on medical records for content as needed and provides follow up, Completing duties as needed to ensure compliance with PBMHR and CARF standards.
Skills : Medical Assistant, Planning, Patient Care.
Description :
Maintained complete confidentiality in accordance with organisation and legal requirements.
Welcomed patients and visitors by greeting patients and visitors, in person or on the telephone.
Answered or referring inquiries.
Maintained patient accounts by obtaining, recording, and updating personal and financial information.
Absolute-d integrity in the accurate performance and reporting of results.
Communicated effectively with patients, families and hospital personnel.
Maintained patient confidentiality.
Experience
10+ Years
Level
Senior
Education
MS
Front desk Medical Assistant Resume
Headline : Front desk Medical Assistant with 4 years of experience in Preparing front desk for opening and maintain the waiting area keeping it clean and organised, Answering incoming phones with appropriate greeting, Greeting patients as they walk into practice, Creating and tracking and completing encounter forms for all patients.
Skills : Medical Assistant Duties Front/Back.
Description :
Unrolled the phones to get the day started.
Checked Medicaid and commercial insurance.
Answered the phone and make appointments or direct phone calls to where they need to speak to whom.
Scaned lab work and other forms in EMR accounts.
Filed papers in charts.
Helped nurses take trash out at the end of the day, and file charts back on the shelf.
Maintained exam rooms with adequately stocked medical supply and clean exam room environment between patient visits
Experience
5-7 Years
Level
Executive
Education
Diploma In Communication
Front desk Medical Assistant Resume
Summary : Front desk Medical Assistant with 26+ years experience in a variety of work fields. I enjoying working with people/public and am excellent with customer service skills. I consider myself to be dependable and a team player.
Skills : New Mexico Law Enforcement Academy Radio Dispatch, Medical Skills.
Description :
Provided administrative support to one (1) doctors and one (1) nurse practitioner and the Center For Medical Weight Loss.
Checked patients in and out for appointments and procedures with a high volume of patients.
Verified demographic and insurance information.
Checked eligibility, co-pays, co-insurance, and informing patients of their deductibles: Availity, Health XNet, Presbyterian HealthCare Services, New Mexico Medicaid Portal.
Collected co-payments & balance out at the end of the day.
Pulled patient charts for upcoming appointments, typed medical orders for procedures and laboratory tests.
Followed-up with insurance companies and individuals to resolve discrepancies.
Experience
10+ Years
Level
Senior
Education
MS
Front desk Medical Assistant Resume
Objective : Front desk Medical Assistant is Greeting and accompanies patients to exam rooms; preparing patient for examinations and other procedures, Taking vital signs, height, weight and pertinent information and notes information in the patients chart for review and interpretation by the physician, Working with other staff and physician to ensure smooth patient flow.
Obtained authorisation for various diagnostic and surgical procedures through dialog with insurance companies.
Utilised Electronic Medical Record (EMR) and/or other systems for check-in/check-out processes including verifying patient demographics, insurance information, obtaining patient signatures on applicable patient forms, and have the patient complete any paperwork associated with the visit.
Entered/scanned patient data into the EMR.
Collected any necessary payments and process accordingly.
Facilitated patient flow by notifying the provider of patients' arrival, delays or backlogs and communicate with other staff and/or patients as necessary.
Scheduled patient appointments and remind the patients of any necessary documentation that may be required for their appointment.
Scheduled any services or procedures as needed.
Experience
2-5 Years
Level
Executive
Education
MA
Front desk Medical Assistant Resume
Objective : Exceptionally detailed, organised, and highly accurate business professional with a unique ability to successfully manage multiple projects simultaneously. Proven competencies as an office administrator with the ability to provide exceptional customer service, empower others and foster a cohesive business environment.
Skills : Office Management, Billing And Coding, Vital Signs, Phlebotomy, EKG, Stress Echo Testing, PT/ INR, Microsoft Office, EMR.
Description :
Obtained/retrieved referrals/authorisations/eligibility verification that may be required.
Kept office supplies adequately stocked by anticipating inventory needs and placing orders or advising office manager of items needed.
Placed patients in the examination rooms and document using the electronic medical record, medications, vitals and main reason for visit.
Performed screening and measuring procedures, which include but are not limited to, height, weight, blood pressure, pulse, temperature, EKG.
Obtained previous test results from outside labs, radiology, physicians' offices, etc.
Prepared rooms after each patient and for specific procedures as needed.
Ensured the cleanliness and adequate supply of medical inventory in each exam room.
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