Front Desk Receptionist II Resume
Summary : 10 years of experience as a Front Desk Receptionist seeks position offering opportunities for new professional and personal challenges. Self-starter with a positive, can-do attitude who is driven to learn, improve and succeed.
Skills : Microsoft Word, Microsoft Office, PowerPoint, Quickbooks, Opera, ES Scheduling System, and Meevo Scheduling System.
Description :
- Scheduled and directed staff in daily work assignments to maximize productivity.
- Efficiently resolved problems or concerns to the satisfaction of all involved parties.
- Continually monitored restaurant and took appropriate action to ensure food quality and service standards were consistently met.
- Optimized profits by controlling food, beverage and labor costs on a daily basis.
- Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality.
- Performed checkouts of servers and bartenders to ensure that all tickets were accounted for.
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Delivered exceptional service by greeting and serving customers in a timely, friendly manner.
- Appropriately suggested additional items to customers to increase restaurant sales.
Experience
10+ Years
Level
Senior
Education
GED
Front Desk Receptionist I Resume
Headline : 5+ years of experience as a Front Desk Receptionist seeking a permanent or part-time position with a company where opportunities for growth and advancement are available to those who display initiative, responsibility, determination and the willingness to work hard in order to succeed.
Skills : Solid Computer And Technology, Microsoft Office Products: Word, Excel And PowerPoint, Ability To Learn And Apply New Technology Quickly And Easily, Bilingual, With Excellent Communication And Leadership.
Description :
- Greeting residents and guests upon entry and responds to requests, questions and any other needs appropriately and professionally; documents issues or transactions as needed.
- Answering the telephone promptly and attend to callers' requests appropriately and professionally.
- Keeping track of activity logs and incident reports for the community association manager's review.
- Demonstrating excellent customer service, communication and time management skills.
- Monitoring and controlling electronic security control systems if applicable.
- Responding to emergency situations in a timely and efficient manner within hours of notification.
- Logging in all packages and tracks them through to pick-up by recipient.
- Resolving and following-up on all complaints/issues notifying community association manager as necessary.
- Ensuring all safety precautions and procedures are followed while performing duties.
- Performing responsibilities with outstanding customer service skills in line with castle royal service.
Experience
5-7 Years
Level
Executive
Education
Nursing
Administrative Assistant/Front Desk Receptionist Resume
Headline : 6 years of experience as a Front Desk Receptionist. A qualified candidate is interested in an administrative position.
Skills : Insurance Verification, Billing, Customer Satisfaction, Highly Organized, Multi-tasking, MS Office, Accounting, Human Resources, Payroll, and Customer Relations.
Description :
- Responsible for verifying each patient's insurance before their scheduled appointment time, whether it be medical or vision insurance.
- Responsible for checking-in patients and having them fill out all necessary paperwork.
- Responsible for checking-out patients - billing correct insurance and scheduling follow-up appointments per doctor's notations.
- Responsible for front desk management while in the clinic, including answering phones, scheduling appointments, greeting patients, balancing collections, closing out batches and reviewing appointment charges status report at the end of each day.
- Preparing and maintaining accurate appointment schedules for multiple doctors.
- Listens with empathy and respect to patients and strives to create a positive experience for the patient.
- Utilizing computerized systems and software including Microsoft office reports, correspondence and schedules.
- Providing excellent customer service skills to ensure the needs of students and staff were met promptly and professionally.
- Monitoring the reception area to ensure a consistently safe, hazard-free environment for customers.
- Responding promptly to guest requests or complaints and ensuring that actions taken were satisfactory.
Experience
5-7 Years
Level
Executive
Education
Associate
Front Desk Receptionist Resume
Headline : 6 years of experience as a Front Desk Receptionist. Looking for an Assistant Manager or Front Office Manager position.
Skills : Multitasking, Microsoft Office, Fast Learner, Speak Well And Clear, Neat Handwriting, Organized, Great Attitude, and Customer Service.
Description :
- Locate and monitor overdue accounts, using computers and a variety of automated systems.
- Locate and notify clients/debtors of delinquent accounts by telephone in order to solicit payment.
- Perform various administrative functions for assigned accounts, such as recording address changes and purging the records of deceased clients/debtors.
- Persuade clients/debtors to pay amounts due on credit accounts, damage claims, or no payable checks and post amounts paid to clients/debtors accounts.
- Record information about the financial status of clients/debtors and status of collection efforts.
- Trace delinquent clients/debtors to new addresses by inquiring at post offices, telephone companies, credit bureaus, or through the questioning of neighbors.
- Advise clients/debtors of necessary actions and strategies for debt repayment.
- Sort and file correspondence, and perform miscellaneous clerical duties such as answering correspondence and writing reports.
- Consistently showed the highest average daily rates and walk-in percentages per month.
- Ensured that guests were checked in quickly and that the amenities provided were more than adequate.
Experience
5-7 Years
Level
Executive
Education
HS
Front Desk Receptionist Resume
Summary : 10+ years of experience as a Front Desk Receptionist. Hardworking, honest and dedicated individual with eight years of customer service experience. Able to handle a high volume of customer calls in a fast paced environment, with minimum supervision, and maintaining a high quality of personalized interaction.
Skills : Bilingual In Spanish, Well Versed In Microsoft Word, Excel, Customer Service, Social Communications, Adaptability, Teamwork, A Year In Portuguese, 35 Wpm, Creative Problem Solver, and Quick Learner.
Description :
- Making sure the front office and tranquility room are neat and organized at all times.
- At the top of every hour I make sure linen closet was full, linen basket empty, hot towels were always made, restrooms were clean, and that client's medical chart was filled back in order.
- Receiving calls to make appointments for members and nonmembers with the best customer service and professionalism every time.
- During each call with a nonmember, I strived to get the most information as possible so upon arrival, we had created a level of comfort with the client and constructed a solid pitch to sign up the guest to a monthly membership.
- Every day as part of the clinic operations I made calls to confirm the following day's appointments, calls to members who needed to update the credit card on file for billing, and calls to members whose billing went thru that day and offer to book a future appointment.
- As part of closing duties, I made sure all clients were properly checked out, all totals were saved and that the register was even.
- Furthermore, I made sure trash is out, those medical charts were pulled for the first 3 hours of the following day, and that product was filled for it to be ready for our LMT's.
- Experience in motivating and leading a winning team with the ability to remain calm while under pressure.
- Supervising daily shift processes ensuring all team members adhere to standard operating procedures.
- Coordinating with surgery, respiratory, lab and specialty clinic in preparation of patients arrival in their departments.
Experience
10+ Years
Level
Senior
Education
GS
Front Desk Receptionist/Assistant II Resume
Summary : 11+ years of experience as a Front Desk Receptionist. Seeking a challenging career that will help enhance my knowledge of customer service and will increase my experience in a positive and pleasant environment.
Skills : Broad-minded, Accurate, Responsible, Attentive, Alert, Versatile, Efficient, Hard Worker, Reliable, Motivated, and Productive.
Description :
- While concurrently supporting 16 home design consultants, who are located at 13, satellite locations, from our corporate office, along with supporting the field personnel.
- Making inbound and outbound calls on a multi-line phone system, also directing customers to the right department when necessary.
- Ordering all supplies for 13 office locations, including but not limited to, work supplies, and stationary material with the company logo.
- Entering the internet leads information into the database, forwarding the information to the correct departments and making sure to keep in touch with the clients on updates on their interests.
- Assisting the sales consultants in finding information for leads and making sure the leads are getting the right information when needed.
- Preparing the information for the consultation regarding options for the new clients.
- Maintaining office supply inventories in accordance with the facility budget.
- Distributing mail to the proper department, and completes other tasks assigned by the administrator, regional, or corporate management.
- Maintaining office supply inventories in accordance with the facility budget.
- Resolving customer issues, complain, and problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service.
Experience
10+ Years
Level
Senior
Education
Diploma
Front Desk Receptionist Resume
Summary : 8 years of experience as a Front Desk Receptionist. Client-focused customer service while overseeing many other projects and working efficiently. Seeking a role of increased responsibility and authority.
Skills : Microsoft Office, Microsoft Excel, Customer Service, Call Center Experience, Management, and Multi-Line Phone System.
Description :
- Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.
- Assisted clients over the phone regarding office operations, product, promotions, and orders.
- Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.
- Investigated and analyzed client complaints to identify and resolve issues.
- Administration answered multiple phone lines, transferred calls to corresponding departments, filed patient records and billed accordingly.
- Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within a high-volume environment.
- Database maintenance assisted in the managing of the company database and verified, edited and modified members' information.
- Perform basic bookkeeping, filing, and clerical duties take and relay messages.
- Managed main office inventory task and overseen inventory discrepancies.
- Prioritized and managed multiple projects simultaneously, and followed through on issues in a timely manner.
Experience
7-10 Years
Level
Executive
Education
Associate
Front Desk Receptionist I Resume
Objective : 4+ years of experience as a Front Desk Receptionist. A dynamic and result-oriented individual with experience in customer service. Focused on the customer and getting the job done in a timely manner.
Skills : Misys Tiger Medical Program, Microsoft Office, Multi-tasking, Flexibility, Telephone, Customer Service, Time Management, Organization, Attention to Detail, Scheduling, Professionalism, and Quality Focus.
Description :
- Keeping patient appointments on schedule by notifying the provider of the patient's arrival.
- Keeping paperwork organized, ensure availability of treatment information by filing and retrieving patient records.
- Maintaining patient accounts by updating personal and financial information on the computer.
- Faxing referral to patient's primary doctors and maintains business office supplies.
- Protecting patients' rights by maintaining the confidentiality of personal and financial information.
- Maintaining operations by following policies and procedures and reporting things that change.
- Greeting all visitors and assist them directory or announce their arrival to staff.
- Performing basic bookkeeping, filing, and clerical duties take and relay messages.
- Answering phone made appointments and met regularly with staff to coordinate schedule and maintain communication between clients.
- Posting charges for rooms, food, liquor, or telephone calls, to ledgers manually or by using computers.
Experience
2-5 Years
Level
Junior
Education
HS
Front Desk Receptionist Resume
Headline : 6 years of experience as Front Desk Receptionist. I believe my skills from previous job opportunities, along with my dedication and determination to push not only myself but also others to do the best, would be a positive addition to your company.
Skills : Opera, ES Scheduling System, Meevo Scheduling System, Customer Service, Call Center Experience, and Management.
Description :
- Greeted, registered and assigned rooms to guests of hotels or motels.
- Kept records of room availability and guests' accounts, manually or using computers.
- Made and confirmed reservations. Performed bookkeeping activities, such as balancing accounts and conducting nightly audits.
- Recorded guest comments or complaints, referring customers to managers as necessary.
- Verified customers' credit and established how the customer would pay for the accommodation.
- Computed bills, collected payments and made a change for guests. Contacted housekeeping or maintenance staff when guests reported problems.
Monitored reception area to ensure a consistent safe, hazard-free environment for customers. Responded promptly to guest requests or complaints and ensured that actions taken were satisfactory. Produced product display, coordinated product ordering with company owner.Running night audit, general office duties, general office cleaning duties.
Experience
5-7 Years
Level
Executive
Education
GS
Front Desk Receptionist I Resume
Objective : 4 years of experience as a Front Desk Receptionist is now seeking to obtain a position within the medical field that will utilize my strengths and knowledge of effectively working in a medical office as a strong team player.
Skills : Microsoft Office, Microsoft Excel, Customer Service, Call Center Experience, Management, and Multi-Line Phone System.
Description :
- Adeptly managed a multi-line phone system and pleasantly greeted all patients.
- Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
- Thoroughly researched newly identified diagnoses and/or medical procedures to expand skills and knowledge.
Consistently showed the highest average daily rates and walk-in percentages per month.Performed simple bookkeeping activities, such as balancing cash accounts.Greeted members entering establishment, checked membership and directed or escorted them to specific destinations.Operated telephone to answer, screen, or forward calls, provided information, took messages, or scheduled appointments.Financial consultant that allowed me to verify medical, hmo/ppo and medicare insurance.Healthcare services register patient for the womens health clinic gave patients the customer service and the attention they needed.Issue emergency medicals to positive pregnant patients and help them fill out medical paperwork packets.
Experience
2-5 Years
Level
Junior
Education
HS
