A Front Desk Secretary is the first point of contact for clients who visit the business, doctor’s place or hotels. The major duties may vary based on the size and scope of the industry, but the Front Desk Secretary Resume indicates the following core day-to-day duties and tasks – answering phone calls, greeting clients, overseeing the office budgets; making travel accommodation for the office staffs and executives; ensuring cleanliness of the front desk area; redirecting or routing incoming calls; tracking and monitoring flow of supplies; maintaining records of files, and ordering office equipment and supplies.
To act as the face of the company, the following skills are required – a presentable and pleasing personality; strong communication skills; good understanding of office administration and basic bookkeeping practices; and strong knowledge of MS Office. A high school diploma or relevant qualification is commonly required.
Headline : Enthusiastic, creative and willing to assume increased responsibility. A motivated self-starter, able to quickly grasp issues and attend to details. Able to establish rapport with both clients and colleagues, and motivate individuals to achieve organizational objectives.
Skills : Microsoft Office Applications, Risk Management.
Description :
Responsible for registering 35 new business accounts in the company's databases daily.
Answered phone calls and recording messages for a 12 state territory.
Initiated 800 monthly accounts for the renewal business teams on a designated schedule.
Processed client requests for Loss Runs in a timely manner.
Prospected accounts against 3 company databases for potential duplicate entries.
Managed 5 different email addresses daily and respond to emails accordingly in a timely and professional manner.
Performed clerical duties, such as typing, proofreading, accepting orders, scheduling appointments, and sorting mail.
Experience
5-7 Years
Level
Executive
Education
Medical
Sr. Front Desk Secretary Resume
Headline : High-performing, strategic-thinking, enthusiastic self starter who is dedicated to make a positive addition to place of employment.
Skills : Microsoft Office, Microsoft Word, Customer Service.
Description :
Answered multi-line telephones and direct them to where they need to be.
Entered tracking information and mileage.
Organized and file away important employee information in filing cabinets.
Sent out payroll checks and meeting information.
Analyzed data to determine answers to questions from customers or members of the public.
Calculated and quote rates for tours, stocks, insurance policies, or other products or services.
Enrolled individuals to participate in programs and notify them of their acceptance.
Experience
5-7 Years
Level
Executive
Education
Diploma
Jr. Front Desk Secretary Resume
Objective : Front Desk Secretary Position should allow for Professional growth offering an environment in which the salary and advancement are based on the strength of individual contributions towards the realization of the company's goals and objectives.
Opened and closed dental office according to office protocol.
Scheduled patients for efficient use of doctor and staff time.
Maintained a professional reception area; organized patient education materials, cleaned, etc.
Checked the daily schedule for accuracy and posted it in all treatment rooms.
Answered and responded to telephone calls with professionalism.
Greeted and welcomed patients and visitors to the practice.
Checked in patients according to office protocol, verifying and updating patient information.
Helped explain office policy to patients.
Experience
2-5 Years
Level
Junior
Education
Bachelor Of Arts
Front Desk Secretary III Resume
Headline : Seeking employment with a company where can grow professionally and personally. Seeking challenging opportunities where use skills for the success of the organization.
Operated telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
Greeted persons entering an establishment, determine nature and purpose of visit and direct or escort them to specific destinations.
Transmitted information or documents to customers, using computer, mail, or facsimile machine.
Performed administrative support tasks, such as proofreading, transcribing handwritten information or operating calculators or computers to work with pay records, invoices, balance sheets, or other documents.
Provided information about establishments, such as the location of departments or offices, employees within the organization, or services provided.
Scheduled appointments and maintain and update appointment calendars.
Analyzed data to determine answers to questions from customers or members of the public.
Experience
5-7 Years
Level
Executive
Education
Administrative
Front Desk Secretary II Resume
Summary : To obtain a Front Desk Secretary for a company that will give the opportunity to share skills, knowledge and continue to grow within field.
Operated office equipment such as scanner, fax machine, & copier.
Used word processing, spreadsheet, and other software applications to prepare correspondence.
Greeted visitors and directed them to appropriate staff Prepared and organized paperwork and other materials for meetings.
Answered the telephone and represented the company in a professional and businesslike manner.
Appealed Workers Compensation denials.
Assisted paralegal in planning and execution of desired requests by the claimant and, or attorneys.
Experience
7-10 Years
Level
Consultant
Education
Training
Front Desk Secretary I Resume
Summary : Seeking a Front Desk Secretary position with a growing organization to make a positive impact on revenues, utilize abilities in an administrative setting, and experience long term career growth.
Operated telephone switchboard to answer, screen and forward calls, providing information, taking messages and scheduling appointments.
Greeted persons entering an establishment, determine nature and purpose of visit and direct or escort them to specific destinations.
Resolved complaints from customers and the public.
Analyzed data to determine answers to questions from customers or members of the public.
Provided information about establishments such as the location of departments or offices, employees within the organization, or services provided.
Kept a current record of staff members' whereabouts and availability.
Provided office and telephone coverage for other office staff when required.
Experience
7-10 Years
Level
Consultant
Education
MS
Front Desk Secretary/Specialist Resume
Summary : Adept at maintaining cordial and professional relationships with colleagues, customers and supervisors. Able to function very well independently or as part of a Front Desk team.
Skills : Bilingual in English and Spanish, Ability to maintain accuracy.
Description :
Responsible for operating and maintaining the front office of a busy outpatient physical therapy clinic.
Maintained accurate and complete medical records for patients.
Scheduled patient appointments and maintained the work schedule of the clinical staff.
Maintained correspondence to physicians and health insurance companies.
Obtained verification of patient benefit information and authorizations from health insurance companies and process claims for Workers Compensation billing.
Assisted the clinic staff with minor areas of patient care.
Maintained the appearance and functionality of the clinical area.
Responsible for training newly hired Front Desk Secretaries.
Experience
7-10 Years
Level
Management
Education
Certificate In Medical
Lead Front Desk Secretary Resume
Summary : To obtain employment as a front desk receptionist or a photographer where can utilize talents and skills to assist customers.
Answered telephone calls, emails, and helps guests that came to check-in at the front desk.
Assisted the executive director - forwarded emails that required signatures and final approvals.
Reported any messages to the Executive Director.
Assisted in the scheduling of appointments for the Executive Director.
Distributed supplies in appropriate locations.
Created Flyers on a laptop, making phone calls to schedule entertainment such as local bands.
Prepared correspondence, reports, and documents.
Experience
7-10 Years
Level
Consultant
Education
Diploma In Office
Front Desk Secretary/Analyst Resume
Headline : To obtain a secretarial position in an Front Desk Secretary Scheduling Good filing and organizational skills. Experience in handling confidential paperwork Ability to take accurate phone messages and deliver messages promptly Good customer relations Insurance billing.
Skills : Microsoft Word, Word Processing, Insurance Verification, Detail Oriented, Organized, Customer Service.
Description :
Greeted patients and provide instructions as they come in, perform clerical and administrative tasks.
Collected patient demographic data.
Analyzed health insurance benefits and verify insurance eligibility.
Received telephone calls and provide relevant information.
Scheduled and confirm appointments.
Handled incoming and outgoing correspondence.
Processed requests for medical records.
Handled confidential paperwork, computer proficiency, telephone reception, good customer relations.
Experience
5-7 Years
Level
Executive
Education
Business
Front Desk Secretary Resume
Summary : Responsible and dependable Customer Service Expertise with two years' experience from two distinct companies. Familiar with performing office support duties such as providing information to the public, processing payments, and addressing customer complaints.
Skills : Microsoft Word, PowerPoint, Excel, Outlook, and Adobe.
Description :
Greeted, register, and assign rooms to guests of the hotel.
Answered inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment.
Prepared for basic food services, such as setting up continental breakfast or coffee and tea supplies.
Transmitted and receive messages for guests, using a telephone switchboard.
Posted charges for rooms, food, beverages, or telephone calls, to ledgers manually or by using a computer.
Verified customers' credit, and establish how the customer will pay for the accommodation.
Advised housekeeping staff when rooms have been vacated and are ready for cleaning.
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