Front Of House Team Member Resume
Objective : As a Front Of House Team Member, responsible for reading monitors and building orders, understanding the business flow and ensuring there is enough food to meet demand, communicating product needs.
Skills : Customer Service, Communication.
Description :
- Served drinks promptly and accurately and assisted with food service when necessary.
- Sold cans to go and had strong product knowledge of each style to assist guests.
- Adhered to AGCO guidelines and verified guest age for alcohol service.
- Resolved guest challenges and complaints with initiative and creativity, resorting to supervisory help only when needed.
- Supported events with setup, service, and cleanup.
- Performed other related duties, tasks, and responsibilities as required from time to time.
- Assisted with events, both setting up, stocking bar, bartending, and cleaning up at the end of the event.
Experience
0-2 Years
Level
Entry Level
Education
High School Diploma
Front Of House Team Member Resume
Summary : As a Front Of House Team Member responsible for assisting with breaks for Team Members, ensuring a clean storefront, taking out garbage, retrieving needed items and products from dry storage, coolers or freezers.
Skills : Multitasking, Attention to Detail.
Description :
- Ensured each guest had a positive and remarkable experience at the location.
- Took customer orders and delivered food.
- Ensured proper cash management practices.
- Maintained a positive, clean, and safe work environment.
- Ensured that all areas were set up to the highest standard, with particular attention to detail.
- Maintained the cleanliness of all areas.
- Prepared and served food to customers.
Experience
10+ Years
Level
Senior
Education
High School Diploma
Front Of House Team Member Resume
Summary : As a Front Of House Team Member, responsible for cleaning and reseting tables in the dining area. This includes clearing tables of all used dishes and glasses, sanitizing tables and chairs, and ensuring tables and chairs are neat and presentable.
Skills : Teamwork, Time Management, Problem-Solving.
Description :
- Provided excellent service to guests and ensured their experience was perfect.
- Assisted the kitchen in the safe and efficient transportation of food from the kitchen to the tables.
- Supported the smooth running of reception and cafe areas.
- Helped create a friendly, relaxing, and professional environment.
- Provided exceptional and efficient customer service to everyone who visited the club.
- Gave a warm welcome, answered queries in a caring and helpful way, making sure everyone felt valued.
- Supported the café team with preparing and serving fresh, healthy, and nutritional food and drinks.
Experience
7-10 Years
Level
Management
Education
High School Diploma
Front Of House Team Member Resume
Objective : As a Front Of House Team Member, responsible for ensuring the customer receives the warmest possible welcome. Monitoring the way in which each member of the front of house team works but also welcome customers in person, give advice and converse with them to ensure that everything is going well.
Skills : Knowledge of food and beverage industry standards.
Description :
- Greeted and assisted customers in a friendly and professional manner.
- Took customer orders accurately and efficiently.
- Prepared food and drinks according to company standards.
- Resolved customer complaints and provided appropriate solutions to ensure satisfaction.
- Handled cash and credit card transactions accurately.
- Ensured customer satisfaction by addressing any concerns or complaints.
- Followed all safety and sanitation procedures.
Experience
2-5 Years
Level
Executive
Education
High School Diploma
Front Of House Team Member Resume
Objective : As a Front Of House Team Member, ensures quality customer service for the audience before, during and after a performance. Works on a rota basis and are sometimes placed on the bar, box office or on the door.
Skills : Proficiency in taking orders accurately.
Description :
- Supervised a team of eight front of house staff including waiters, commis, head waiters, and sommeliers.
- Scheduled work rosters for the front of house team, ensuring the correct level of staffing was achieved on each shift.
- Monitored staff performance and gave feedback where necessary.
- Hired and trained new employees so they met high-quality standards.
- Greeted all guests warmly on arrival and escorted them to their table.
- Managed walk-in, online, and telephone reservations.
- Responded quickly and sympathetically to any customer concerns.
Experience
0-2 Years
Level
Junior
Education
High School Diploma
Front Of House Team Member Resume
Summary : As a Front Of House Team Member, responsible for maintaining a sanitary, safe, and impeccably clean restaurant, observing health and sanitation guidelines by mopping, sweeping floors, removing the trash, cleaning equipment, and keeping the dining room, parking lot and restrooms clean.
Skills : Cash handling and Transaction management.
Description :
- Adhered to all health and safety requirements, including food hygiene regulations.
- Supported colleagues and staff during busy periods, including taking orders, serving meals, and clearing tables.
- Liaised with the kitchen staff to ensure an efficient and seamless service.
- Resolved customer complaints and provided appropriate solutions to ensure satisfaction.
- Followed through on objectives for each shift.
- Maintained an overview of guest service policies and procedures.
- Reviewed procedures for innovation and growth opportunities.
Experience
7-10 Years
Level
Management
Education
High School Diploma
Front Of House Team Member Resume
Objective : As a Front Of House Team Member, responsible for asisting with setting up and clearing tables, as well as maintaining cleanliness and organization in the dining area. Collaborating with kitchen staff and other team members to ensure smooth service and timely delivery of orders.
Skills : Team player with collaborative attitude.
Description :
- Coordinated with other department managers.
- Greeted customers and guided them to their tables or other seating areas.
- Provided information about the menu, answered queries about food and beverage options.
- Took food and drink orders and communicated these to kitchen and bar staff.
- Ensured that tables were correctly set, side stations were tidy, and the dining areas were welcoming and clean.
- Delivered food and drinks to tables, providing any necessary accompaniments.
- Regularly checked on customers to ensure their satisfaction with their meal and drinks.
Experience
2-5 Years
Level
Executive
Education
High School Diploma
Front Of House Team Member Resume
Summary : As a Front Of House Team Member, responsible for greeting and assisting customers, taking orders, preparing food and drinks, and maintaining a clean and organized dining area.
Skills : Positive attitude and friendly demeanor.
Description :
- Processed payments, handled cash, and gave out bills.
- Assisted with event setup and breakdown, as necessary.
- Managed reservations or waiting lists.
- Handled customer complaints professionally, escalating them to management when necessary.
- Managed the Reception, Telephony, Room Reservations, Catering, and Cleaning over a large account.
- Delivered the professional greeting of clients and visitors, to the highest standards.
- Monitored, managed, and reviewed the Catering and Cleaning contracts.
Experience
7-10 Years
Level
Consultant
Education
High School Diploma
Front Of House Team Member Resume
Objective : As a Front Of House Team Member, responsible for handling guest inquiries, concerns, and feedback in a professional and courteous manner. Maintaining a positive attitude and teamwork mindset to contribute to a positive work environment.
Skills : Attention to detail in maintaining cleanliness and organization.
Description :
- Ensured the team leaders and supervisors coordinated their staff to ensure the delivery of exceptional front of house services.
- Implemented dynamic operational working procedures, to support the delivery of service excellence.
- Developed strong communication and line reporting procedures to guide service implementation, making improvements or changes where required.
- Implemented safe working practices to ensure safety of building occupiers and visitors.
- Led monthly management report meetings with the client and built strong relationships with key business leaders.
- Introduced systems for analysis of service delivery, i.e., mystery shoppers.
- Monitored the team’s performance, promoting achievements, and identifying weaker areas for improvement.
Experience
0-2 Years
Level
Fresher
Education
High School Diploma
Front Of House Team Member Resume
Objective : As a Front Of House Team Member, taken orders accurately, timely, and offer menu assistance through suggestively selling beverages, sides, and desserts to complement each guest order.
Skills : Scheduling, Flexible.
Description :
- Welcomed the audience into the building.
- Ensured a high quality of customer service.
- Sold food, drink, and merchandise (bar).
- Guided audience members in the right direction.
- Managed incoming ticket sales over the phone and in person.
- Issued tickets to audience members.
- Ensured the front of house area looked presentable and tidy at all times.
Experience
0-2 Years
Level
Junior
Education
High School Diploma
