Front Office Administrators are the face and voice of the company. The job description entails welcoming the visitors cordially and as well ensure a smooth running of the office and its ancillary operations. The major duties and tasks that can be seen on the Front Office Administrator Resume are –accommodating visitors and clients, controlling conference room bookings, maintaining database of supplies, procuring office supplies, preparing expenditure claims, recording all incoming invoice, supervising administrative staff, supporting budgeting and bookkeeping procedures, managing travel arrangements and appointments; and coordinating all office activities.
The minimum requirements needed for this role include – proven work experience, outstanding communication and interpersonal abilities, excellent knowledge of MS Office and Front desk management, knowledge of office management software and familiarity with basic accounting principles. A high school diploma with Secretarial studies is normally preferred. However, additional qualifications will be an advantage.
Summary : Professional and friendly Front Office Administrator I with a positive attitude and a strong work ethic. Proven ability to work independently in the absence of direct supervision. Enthusiastic and dedicated with a genuine desire to provide excellent customer service while overseeing daily office operations. Offering more than 10 years of experience in fast-paced business environments requiring strong organizational, analytical and follow through capacities.
Overseeing the front office, pleasantly greeting visitors and professionally respond to telephone and in-person requests for information.
Maintaining high office standards and a professional working environment at all times.
Maintaining a high level of confidentiality when handling sensitive material for the church, benevolence requests and etc.
Assisting the Executive Assistant to create and format the senior pastors teaching and preaching materials.
Preparing the weekly church bulletins, event planning, and various church activities.
Providing a full range of administrative support for the senior pastor, executive team, and administration staff.
Distributing the company-wide announcements, booking conference room for meetings and community center for various events.
Creating flyers, church business directory and providing administrative support to ministries for meetings, events and etc.
Experience
10+ Years
Level
Management
Education
Business Administration
Senior Front Office Administrator Resume
Summary : Self-motivated Senior Front Office Administrator with relevant years of practical administration experience and related office assistance exposure. Detail oriented and organized individual who exemplifies professionalism, and an ability to manage multiple projects and tasks at any given moment. Demonstrated history of efficient administration while facilitating innovative and efficient solutions to various business operational issues.
Skills : Microsoft PowerPoint, Excel, Word, And Outlook, Adobe Photoshop And Illustrator, DVMax QuickBooks
Description :
Responsible for the training and development of new employees by creating employee handbook and facilitating one on one training sessions.
Maintained client and vendor records and related information, entering results into each respective database while auditing for accuracy and completion.
Tracked, filed and viewed important documents, receipts, applications, database information, and invoices on a daily basis, organizing and managing sensitive files in an efficient manner.
Collaborated in the execution of various hr and accounting aspects, including accounts payable and receivable, account management, budget control, billing, deposits, reconciliations, and related functions.
Supported various sales and operational functions, including transaction processing, report development, inquiry and issue handling, scheduling, and client retention strategies.
Ordered and maintained inventories of materials, supplies and related items to minimize disruptions and inefficiencies.
Organized and executed service calls, appointment scheduling, correspondence distribution, and other critical functions while collaboration on operational and logistical aspects with team members.
Experience
7-10 Years
Level
Senior
Education
High School
Front Office Administrator II Resume
Summary : Certified Medical Assistant/Front Office Administrator with 15 years of work experience in a fast-paced environment handling confidential paperwork, administering medication and providing quality patient care. Demonstrates exceptional interpersonal and communication skills in relating to management, colleagues, vendors. Proficient in the knowledge and use of Microsoft Office Suite and graphic design.
Skills : Access, Database, Excel, GPS, Microsoft Office, Operations, Bookkeeping, Human Resources, Payroll, Budget
Description :
Thoroughly investigated past due invoices and minimized number of unpaid accounts.
Directed patient flow during practice hours, minimizing patient wait time.
Acquired insurance authorizations for procedures and tests ordered by the attending.
Scheduled surgeries and procedures in conjunction with the surgical coordinator.
Retrieved physician correspondence from dictation service and made edits when necessary.
Accurately entered procedure codes, diagnosis codes and patient information into billing software.
Confirmed patient information, collected copays and verified insurance.
Prepared and attached all required claims documentation including referrals.
Treatment plans or other required correspondence to reduce the incidence of denials.
Efficiently performed insurance verification and pre-certification and pre-authorization functions.
Experience
10+ Years
Level
Consultant
Education
Associates
Front Office Administrator I Resume
Summary : Front Office Administrator I dedicated to the profession of front office administration and seeking a position as Administrative Assistant or as an Office clerk. Superior administrative, analytical and problem-solving strengths are underpinned by a genuine affinity with people, and the necessary drive to enhance organizational reputation through excellence service.
Provided front office duties such as check-in, check-out, entering demographic and insurance information, performing eligibility searches on scheduled patients, and obtaining office visit referrals.
Collected co-payments and/or balances from patients at the time of service, collecting outstanding balances that are past due by phone calls and letters, and working as the liaison with an outside collection agency.
Prepared daily bank deposits, paying bills, and monthly financial reports for the practice management company and the physician.
Ensured all physician dictation is complete, all office and outpatient charges are coded and reviewed by the physician, posting charges and transmitting electronic claims daily, claim to follow up.
Answered patient questions regarding their billing, and working as the liaison with an outsourced billing company.
Answered multiple phone lines, scheduling appointments, office procedures, diagnostic testing, referrals to other physicians, outpatient surgeries.
Obtained necessary insurance pre-certifications and providing patient education for procedures and hospital requirements.
Experience
10+ Years
Level
Consultant
Education
Associates
Front Office Administrator Resume
Objective : Ambitious, multi-tasking Front Office Administrator who meets patients needs while maintaining composure in high-pressure and fast-paced environments. Seeking to obtain a challenging and fulfilling position as an administrative assistant. Seeking to take a career step with a respected organization dedicated to providing the highest level of customer service and client care.
Skills : Front Office Functions, Stellar Customer Service, Scheduling Patient Appointments, Records Management, Cash Management, Staff Development And Coaching
Description :
Compiled and maintained records of business transactions and office activities.
Trained new hires and achieved significant improvements in their productivity.
Structured and maintained all patient charts for the entire surgery center.
Instrumental in making patients/customers feel welcomed upon entering the facility.
Successfully handled checking patients in for surgery, including processing co-pays and co-insurance payments.
Opened, sorted and routed incoming mail, answering the correspondence and prepared outgoing mail.
Maintained and updated filing, inventory, mailing and database systems, manually and using a computer.
Operated office machines, such as photocopiers and scanners, facsimile machines, voice mail systems and personal computers.
Responsible for breaking down and maintaining the entire patient charting system for the surgery center.
Experience
2-5 Years
Level
Entry Level
Education
Associates
Front Office Administrator Resume
Objective : Outgoing Front Office Administrator with over 4 years of administrative experience is seeking to be part of a company that fosters learning and encourages growth. Demonstrates effective verbal and written communication that is clear and well-organized, team player with valuable ideas and feedback and can be counted on to meet commitments, face tasks and challenges with energy and passion, pursue activities with a focus
Skills : Managing, Excellent Writing, Strong Team Player, Independent, Reliable, Strong Data Entry
Description :
Greeting each patient, whether scheduled or in as an emergency, in a clamming and ensuring manner.
Maintaining the patient data to include required regulatory chart documents, personal information, treatment consultation documentation, account history transactions and electronic TDO data.
Conducting post-op updates to referring offices and care calls to treated patients.
Communicating with office teams regularly to ensure they have the information, tools, and support needed to perform.
Completing the administrative tasks, such as report review, insured bank deposits, revenue posting.
Updated and maintained 30-90 days AR and transworld collection accounts.
Responding to doctor and patient grievances, complaints, and inquiries and seek assistance when necessary.
Continually working towards building and sustaining a joint work environment with referring general practices.
Experience
2-5 Years
Level
Junior
Education
Associates
Front Office Administrator I Resume
Summary : Employment seeker with extensive employment background in but not limited to communication enhancement, along with pride in being caring, competent, energetic, resourceful, & a natural passion for hard work and patron support. Work history includes a position as a Front Office Administrator, as well as service orientated roles culminating into a tenured employment history with an emphasis on relationship management, and effective communication skills.
Skills : Communication, Strong Customer Relations, Computer Proficiency, Word Processing And Data Entry, Proactive Problem Solving, Team Player, Telephone Answering, 10-Line System
Description :
Handled a variety of clerical duties reporting directly to the director of purchasing, including typing memos, preparing reports, filing and coordinating between sales and warehouse staff.
Answered incoming customer calls using a 10-line switchboard, efficiently routing calls and taking messages.
Expedited communications between upper management, staff, and clients.
Solely responsible for managing client communications and setting all appointments for director of purchasing, owner and members of sales team.
Managed 10 standing customer accounts, which included working with lead account executives to upsell customers and research pricing levels for contract negotiations.
Processed purchase orders by entering into the system and generating daily sales reports for distribution to the warehouse team.
Worked directly with the Lead Account Executive to facilitate an expedited, same day service, saving the client relationship for the firm.
Experience
10+ Years
Level
Consultant
Education
Associates
Front Office Administrator III Resume
Summary : Results-driven Front Office Administrator III determined to exceed customer expectations and company goals, accomplished business leader with over 24 years of management, strategy, people and product development experience with proven results, contagious and positive work ethic, inspire others, demonstrate effective verbal and written communication that is clear and well-organized, team player with valuable ideas and feedback and can be counted on to meet commitments.
Skills : Knowledge Of Medical Terminology, Linkedin, Microsoft Word, MS Word, Medical Terminology, Notary Public, Organization, Organized, Office, Problem Solving
Description :
Handling administrative duties within the medical/physicians office. Responsibilities include.
Providing clerical assistance for the Doctor and Nursing staff to ensure effective communications and accurate and efficient processing/operations are executed.
Performing various clerical duties to maintain an organized healthcare office and allow medical staff to focus on patient care.
Maintaining a line of communication between the patient and clinical staff.
Collecting co-pays, and verify insurance coverage and patient information.
Standard administrative responsibilities, such as: pulling patient files, answering phones, making copies, scheduling appointments and maintaining supplies.
Administering and maintaining patient records, break down medical charts for record keeping and coordinate billing.
Communicating with the clinical staff to ensure all appropriate patient information is gathered.
Experience
10+ Years
Level
Consultant
Education
Certification
Senior Front Office Administrator Resume
Summary : Diversely experienced professional Senior Front Office Administrator seeking employment with a company of high standards and a great reputation. Desires a position to contribute positive new ideas to the organization, utilize my skills and experience, enable me to learn new things and encourage my professional growth.
Skills : Receptionist, Records Management, Social Media, Scheduling, Training, Typing, Time Management, Team Player, Word, Windows, Windows 7, Word Processing
Description :
Responsible for all aspects of patient appointment scheduling, insurance verification, the creation of new patient charts and maintenance of patient records in accordance with compliance policies.
Scanning and filing patient documents, ensuring complete and accurate information, managing incoming phone calls, timely completion of all assigned tasks.
Providing administrative support for all aspects of closing a patient visit including obtaining insurance authorization, providing financial counseling for patients, posting over the counter (OTC) payments.
Timely completion of all assigned tasks, mail forwarding tasks and daily document research on an electronic health/medical record system.
Coordinating with clinical staff in managing in progress services, scheduling return appointments, reviewing and managing incoming documents and tasking to appropriate parties to outstanding requests for information.
Reviewing the charge information to ensure accuracy per payer requirements, making corrections as needed.
Responsible for reviewing claim edits and resolving them, working claim rejections and denials, performing voids and corrections as necessary.
Experience
7-10 Years
Level
Senior
Education
BS
Front Office Administrator Resume
Objective : Front Office Administrator with four years of experience. Current and sound understanding of all coding practices and guidelines. Detail-oriented, quality-focused and dedicated work ethic. Proven ability to create and maintain a positive work environment through proactive relations and consistent completion of tasks in a timely and efficient manner. Extremely versatile with the ability to excel in a team or autonomous environment.
Skills : CPR/AED, CPT, HCPCS, ICD-10, Medical Terminology, Microsoft Office, Excel, BLS
Description :
Optimized patient experience and satisfaction by kindly welcoming in person or over the phone.
Scheduled patients, verified insurance, prepared and submitted pre-authorizations and claims, review and resubmit denials.
Ensured the accuracy of patient registration as well as verified the existing patients' demographics in the computer and made changes or additions as needed, collected any co-payment and balance due and scheduled next needed appointment.
Provided patients with treatment plans and collected co-pays/coinsurance.
Kept patient appointments on schedule by notifying the provider of patients arrival.
Maintained patient records and accounts by obtaining and updating personal and financial information.
Listened to all questions and concerns while anticipating and comforting patients anxieties.
Maintained daily operations by contributing to the team in a positive way, treating patients with respect, and following office policies and procedures.
Experience
2-5 Years
Level
Junior
Education
College
Front Office Administrative Assistant I Resume
Objective : Highly personable Administrative/Customer Service, Professional with 10 years of experience in administrative office support. Qualified by, offering great customer service, showing a proven record in building and maintaining a strong client base, Self-motivated, honest and dependable, outstanding communication, and presentation skill.
Skills : Comprehensive working knowledge of various computer applications including MS Word, Excel, PowerPoint.
Description :
Handled personal patient information according to HIPPA regulations.
Created and maintained all clinical files.
Monitored adherence to all credit policies and procedures to reduce bad debts and rebates.
Ensured daily charges are entered, audited, and reconciled.
Greeted every customer with enthusiasm and energy.
Set the standard for customer service by demonstrating professionalism and hospitality knowledge to exceed the customer's expectations.
Offered guests cutting-edge solutions in a friendly, confident and knowledgeable manner.
Experience
2-5 Years
Level
Junior
Education
B.S. In Psychology
Front Office Administrative Assistant III Resume
Headline : A dynamic, self-motivated individual with over fifteen years of extensive and varied work experience. Background is a unique combination of corporate, entertainment and holistic health environments.
Skills : Microsoft Office, Customer service.
Description :
Dealt with many clients daily, in person or by phone.
Provided office support for the office with a history of flexibility.
Able to handle constant change and interruptions.
Coordinated customers' interviews and created calendaring system.
Coordinated hospitality and organization of events planning, enabling me to prioritize and operate proactively.
Dealt effectively with a diverse clientele while solving problems.
Created corporate newsletter and distributed it to the staff.
Experience
5-7 Years
Level
Executive
Education
Diploma
Front Office Administrative Assistant Resume
Objective : Administrative support professional offering versatile secretarial skills, expertise and experience in the areas of Customer Service, Billeting/Lodging and Human Resource.
Skills : Medical Billing, Customer Service, Clerical, Healthcare, Sales.
Description :
Checked Patients IN and OUT Insurance Verifications.
Requested Authorizations.
Answered multi-line phones and directing telephone traffic.
Scheduled of appointments and follow up visits.
Kept Electronic Health Records Up to date
Completed application for potential loan Customer, verify established credit and bank info, payday loan, data entry, answering multi ph lines.
Able to record and store records chronologically.
Experience
2-5 Years
Level
Junior
Education
Nursing
Front Desk Admin Resume
Summary : Front Desk Admin position as an administrative assistant with a respectable company, which will allow me to utilize my skills and enable to acquire new abilities.
Skills : Medical Office Procedures Bilingual Spanish.
Description :
Answered multi-line phones Audit, track and assign confidential client information Process new and manage reservation information.
Answered multiple phone lines/Directed calls to head nurse on duty Made patient appointments Filed papers, faxing/copying documents for patients.
Scheduled appointments; patient registration; take patient vitals; phone in prescriptions to pharmacy; complete referrals, authorizations.
Scheduled customers with sessions or tours Daily social media promotions Update and keep up with all the sites.
Completed online and cell phone reservations Check in Guest at Arrival and check out guest.
Insured housekeeping is up to standards Insure that guest are satisfied with their stay.
Greeted visitors Maintain log in/out sheet Administer visitor badges Answer/transfer incoming calls Operate Shortel computer switchboard Post outgoing.
Experience
10+ Years
Level
Senior
Education
Masters In Human Services
Front Desk Admin Resume
Summary : Administrative Assistant/Front Desk with number of years experience in both front and back office setting. Experience working in health care industry providing excellent customer service and patient care. Honest, dependable, organized, and self-starter who in able to assess client needs and provide appropriate care to patients.
Skills : Administrative Assistant, Telephone Etiquette, Word, Email.
Description :
Demonstrated exceptional customer service to our customers during their visit -- Managed front desk: answered phone calls, took messages, provided.
Answered phones and make sure the call is either routed to appropriate person or a message created and sent to the proper person.
Mail any patient forms or lab orders, and open and organize all mail to proper persons.
Greeted patients at the window, make sure they sign in, and if needed provide them any paperwork to be filled out prior to appointment.
Charted prep patients a week in advance Obtain documents requested by the physicians Provide support to the team as needed.
Answered a large number of phone calls, checking in and out approximately 45 patients per day, greeting patients, copying medical.
Familiared with many different types of scheduling software including: Lytec, Practice Choice, and EClinicalWorks.
Accustomed to CPT, ICD-9, and other various billing codes.
Experience
7-10 Years
Level
Management
Education
Diploma
Front Desk Admin Resume
Headline : As a Front Desk Admin, responsible for all administrative tasks like travel management, hotel booking, vehicle management and other clerical duties.
Skills : Knowledge of office management and basic bookkeeping.
Description :
Scheduled to various offices as a front desk admin for short to long periods of time.
Included learning new software very quickly, having to provide customer service at the front desk and on the phone, as well as inputting.
Greeted and Checked in and out patients Calling insurances and verify patients benefits Receiving payments from patients.
Faxed and received patients clinical records Assist in all other projects as assigned.
Greeted all potential employees and assisted them with applications.
Served as the first impression person for TDL.
Maintained the conference room schedule and coordinated interviews and testing processes.
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