The Guest Specialist takes a vital role as the front-line representative on behalf of their company or organization. Even though the job title varies, the description remains same and includes all of these on the Guest Specialist Resume – greeting patrons or guests, ensuring an outstanding guest experience, cultivating additional income to the company through excellent guest relations and promoting membership, addressing guest concerns and issues, taking responsibility of overall safety of their guests, supervising staff members, performing periodic inspections and helping in planning special events on behalf of the guest.
An effective candidate for this post must be able to greet the guests properly and make them feel at home. They should have powerful interpersonal skills and have the ability to deal with varying mood swings of the guests; they should even possess strong memory power and be able to multi-task. The desire to learn and grow and the ability to work in a fast-paced environment are also required. A relevant degree, experience in customer service is strongly preferred for this occupation.
Summary : Guest specialist is responsible for providing a high level of customer service to hotel guests. This includes greeting and directing guests, assisting with check-ins, providing information on amenities and services available, and maintaining guest relations.
Skills : Internet Communication Skills, Customers Service.
Description :
Answered phone, taking payments, greeting parents, interacting with children.
Responded to telephone and in-person inquiries in a friendly and professional manner
Supported a family-friendly environment Supports a culture of respect for all families Supports family involvement
Provided resources to families Refer families to external resources.
Provided courteous, high-quality service to members of the public by personally responding to requests for service.
Prepared correspondence, memos, reports, documents, orders and some statistical data such as charts, tables, and graphs from written.
Set-up and maintained family files, records, and indices using computer applications that
Prepared special and periodic reports that involve compiling data from a number of sources.
Maintained control files of matters in progress to monitor and expedite their completion.
Experience
7-10 Years
Level
Management
Education
BA
Guest Specialist I Resume
Objective : Guest Specialist is responsible for providing exceptional customer service to every guest and ensuring a positive experience. This includes understanding the guest's needs and wants, delivering a memorable and efficient welcome, making recommendations that exceed guests’ expectations, and resolving any problems with ease.
Skills : Maintenance, Cooking, Stocking.
Description :
Wrote patrons' food orders on order slips, memorize orders or enter orders into computers for transmittal to kitchen staff.
Prepared check that itemizes and total meal costs and sales taxes.
Checked patrons' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.
Served food or beverages to patrons, and prepare or serve specialty dishes at tables as required.
Cleaned tables or counters after patrons have finished dining.
Certified drive-thru and the front counter or in the kitchen.
Trained new cashiers on procedures, customer service, and sales techniques.
Experience
2-5 Years
Level
Junior
Education
Diploma
Jr. Guest Specialist Resume
Objective : Guest specialists, sometimes referred to as hosts or receptionists, work in hotels, restaurants, recreational facilities.
Skills : Organization, Detailed Oriented, Strong Work Ethic.
Description :
Served Food and bussed tables. Bag to-go orders took call-in orders and delivery orders.
Maintained a clean environment whenever needed.
Helped and satisfied customers with everything they needed and asked for.
Greeted customers and take dining orders, stock supplies, clean dining room and restrooms as needed.
Cleaned bedding and stalls for small animals and reptiles on an ongoing basis
Handled difficult and potentially perplexed animals with sensitivity and efficiency.
Ensured well being and overall health of the animals Had an active roll in advising pet parenting.
Assisted customers with in-store and online products Skillful data entry and experience with computer entry.
Experience
2-5 Years
Level
Junior
Education
Accounting
Guest Specialist/Representative Resume
Summary : Greet all patrons, or guests, and ensure that their overall experience with the establishment is a positive one.
Skills : Management, Customer Service, Cash Handling.
Description :
Ordered from customers at the front counter as well as accepting orders from the drive-thru window.
Prepared drinks, cleaning down counters and the dining area.
Responsible for restocked items of food and supplies for the front counter area.
Assisted the manager with customer dispute resolutions in an effort to ensure that the customers always left happy and satisfied.
Ensured that the right orders went to the appropriate customer.
Interacted with the customers to ensure that they had a pleasant experience in an effort.
Ensured that they were satisfied with the service that we were providing them.
Experience
7-10 Years
Level
Management
Education
Diploma
Guest Specialist/Representative Resume
Summary : Personable and deadline-drive High School Graduate experienced in a fast-paced environment. Solid team player who offers a positive and cooperative attitude.
Skills : Internet Communication Skills, Customers Service.
Description :
Ensured satisfaction with food and service, to respond to complaints, or to make conversation.
Ensured satisfaction with food and service, to respond to complaints, or to make conversation.
Assisted with preparing and serving food and beverages.
Ordered or requisition supplies and equipment for tables and serving stations.
Operated cash registers to accept payments for food and beverages.
Inspected restrooms for cleanliness and availability of supplies and clean restrooms when necessary.
Inspected dining and serving areas to ensure cleanliness and proper setup.
Answered telephone calls and respond to inquiries or transfer calls.
Experience
7-10 Years
Level
Management
Education
Diploma
Guest Specialist/Co-ordinator Resume
Summary : Technical Support Representative who performs superior work under the pressure of rigid deadlines. Technical Customer Service Specialist with a vast knowledge of web applications.
Skills : Microsoft Office, Technical Skills.
Description :
Met customer needs and effectively resolve food or service issues.
Recorded customer orders and repeated them back in a clear, understandable manner.
Prepared and served beverages such as coffee, tea, and fountain drinks.
Served fresh, hot food with a smile in a timely manner.
Prepared items according to written or verbal orders, working on several different orders simultaneously.
Followed all established restaurant practices and procedures.
Maintained a neat, well-groomed appearance including impeccable personal hygiene, hair restraint and minimal jewelry that met company standards.
Experience
7-10 Years
Level
Management
Education
Diploma
Guest Specialist II Resume
Headline : Refuse to be anywhere work related and have negative energy. Greeting guests upon arrival and making them feel welcomed.
Skills : Cashier, Customer Service.
Description :
Displayed enthusiasm and knowledge about the restaurant's menu and products.
Conducted inventory and restocked items throughout the day.
Restocked the salad bar and buffet, refilled condiments, organized pantry area and swept and mopped floors.
Placed food trays over food warmers for immediate service or stored them in refrigerated storage cabinets.
Prepared quality products while maintaining proper food safety practices, portion control and presentation within service goal times.
Assembled food orders while maintaining appropriate portion control.
Prepared all food orders within a time frame.
Experience
5-7 Years
Level
Executive
Education
Diploma
Associate Guest Specialist Resume
Headline : Interested in a career in Customer Service. Looking for a company that will allow growth to advance within the company.
Provided excellent customer service Maintaining a clean restaurant Training new employees.
Stocked product Accomplishments N/A Skills Used Maintenance Cooking Stocking.
Handled cash and running the cash register.
Addressed customers' concerns and offering solutions.
Stocked and organized work station.
Maintained a sanitized dining area.
Experience
5-7 Years
Level
Executive
Education
Diploma
Lead Guest Specialist Resume
Headline : Determined individual seeking in the trenches supervisor position requiring detail oriented, up-beat people person leader to advance quality goods and services for the customer of the employer.
Skills : Communication Skills, People Orientated.
Description :
Communicated and interacted with customers selling Honey Baked Ham products.
Iced sample domes, cleaned domes and wiped down tables throughout the day.
Cut hams and turkeys, placed them on plates over ice for sampling.
Put sauces, ham salad in small cups, fried bacon and cooked side dishes for sampling.
Sold products, informed customers of the products, coupon specials, answered questions and up sale other products.
Counted inventory and faxed information to manager.
Called daily huddle for role call and specials.
Experience
5-7 Years
Level
Executive
Education
Diploma
Asst. Guest Specialist Resume
Objective : To secure a challenging entry-level positon with a growth oriented organization that offers diverse job responsibilities and the potential for advancement.
Skills : Statistics, Technical Writing.
Description :
Provided excellent customer services.
Swept floors, wiped tables, cleaned restrooms, refilled condiments, and ice.
Increased in dinner rush sales. Highly complimented on customer service capabilities.
Greeted and welcomed customers and took orders.
Managed transactions and carried food out.
Attended to the customers' needs and maintained restaurant cleanliness.
Worked with team members to make sure everything was communicated smoothly and in a timely manner.
Experience
2-5 Years
Level
Junior
Education
High School
Guest Specialist Resume
Headline : Experience working as cook and also cashier. Seeking a position allowing to utilize special knowledge of customer care and exceptional hospitality skills in a dynamic environment.
Skills : Customer Service, Technical Skills.
Description :
Cleaned and organized both work and eating area.
Handled customer inquiries and provide the required information.
Prepared fresh and quality foods in a timely manner. Excellent leadership skills and training.
Able to thrive in a fast-paced kitchen. Take customer orders and punch them in the order machine.
Stocked supplies and cleaned designated areas.
Greeted customers and handled hospitality manners.
Represented the store so like to keep it in order as well as the employees.
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