A Head Hostess coordinates the team of hostesses and ensures an outstanding customer experience. While the specific job description may vary, the day-to-day duties are common and are included on the Head Hostess Resume as follows – greeting customers and escorting them till the tables; informing customers about the wait time, monitoring seating, ensuring the tables are cleaned after every service, monitoring the work of host/hostess; training employees; accepting reservations made through phone calls, and greeting customers upon departure.
Hiring companies normally look for the following abilities – sound knowledge of cash handling procedures; dining service expertise, familiarity with restaurant operations; solid understanding of foodservice principles; and the ability to handle the cash register. Most restaurants require those having at least a high school diploma or GED. But, a college degree will be helpful for landing into supervisory positions.
Summary : Dynamic Head Hostess with over 10 years of experience in hospitality. Proven track record in managing reservations, enhancing guest experiences, and leading front-of-house operations to achieve exceptional service standards.
Oversaw reservation schedules, ensuring optimal distribution among servers for efficient service.
Handled incoming calls, confirming reservations and addressing guest inquiries promptly.
Executed opening and closing procedures, maintaining compliance with operational standards.
Acted as Front of House Manager in the absence of upper management, ensuring smooth operations.
Collaborated with kitchen staff for daily briefings on guest allergies and special requests.
Welcomed guests, ensuring their needs were met and accommodations were satisfactory.
Assisted guests throughout their dining experience, providing guidance and support as needed.
Experience
7-10 Years
Level
Management
Education
Political Science
Head Hostess/Server Resume
Summary : Dynamic Head Hostess with over 10 years of experience in high-volume dining environments. Expert in guest relations, staff training, and optimizing seating arrangements to enhance customer satisfaction and operational efficiency.
Managed guest seating and reservations, optimizing flow and enhancing dining experiences.
Resolved guest complaints promptly, ensuring high levels of satisfaction and repeat business.
Trained new staff on best practices, improving service quality and team performance.
Collaborated with kitchen and wait staff to ensure timely service and guest satisfaction.
Utilized POS systems for efficient order processing and payment handling.
Monitored dining area to maintain cleanliness and ambiance, contributing to a welcoming environment.
Developed and implemented strategies for managing large parties and special events.
Experience
7-10 Years
Level
Management
Education
Communication Studies
Head Hostess/Attendant Resume
Objective : Dynamic Head Hostess with 5 years of experience in high-volume dining environments. Expert in guest relations, team management, and operational efficiency, ensuring exceptional dining experiences and seamless service.
Executed opening and closing procedures, ensuring a smooth operation.
Delivered exceptional guest service by greeting and seating guests promptly.
Delegated front-of-house tasks to hostesses and busers effectively.
Oversaw daily operations, enhancing customer relations and service quality.
Managed a team of hostesses, ensuring adherence to service standards.
Collaborated with management to streamline restaurant operations and improve efficiency.
Trained new staff on service protocols and guest engagement techniques.
Experience
2-5 Years
Level
Junior
Education
CNA
Asst. Head Hostess Resume
Summary : Dynamic Head Hostess with over 10 years of experience in delivering exceptional guest experiences. Proven ability to manage reservations, lead a team, and enhance customer satisfaction in high-volume settings.
Fostered a welcoming atmosphere, ensuring all guests felt valued and attended to.
Collaborated with management to strategize daily operations and optimize guest flow.
Greeted and seated guests promptly, enhancing their dining experience.
Engaged with guests during wait times, addressing concerns and ensuring satisfaction.
Promoted to Head Hostess within one month due to exceptional performance.
Managed online reservations and updated social media to reflect current offerings.
Adapted to peak seasons, maintaining service quality during high-demand periods.
Experience
7-10 Years
Level
Management
Education
Associates
Associate Head Hostess Resume
Summary : Dynamic Head Hostess with over 10 years of experience in managing guest relations, optimizing seating arrangements, and ensuring exceptional dining experiences. Proven ability to lead teams and enhance customer satisfaction.
Trained and supervised host staff, ensuring adherence to service standards.
Coordinated with kitchen and wait staff to ensure timely service and guest satisfaction.
Maintained a welcoming atmosphere, greeting guests and escorting them to their tables.
Monitored dining room cleanliness and organization, ensuring a pleasant environment.
Implemented feedback systems to continuously improve service quality and guest relations.
Experience
7-10 Years
Level
Consultant
Education
Hospitality
Head Hostess/Cook Resume
Headline : Dynamic Head Hostess with 7 years of experience in fine dining, excelling in guest relations and team leadership. Proven ability to manage reservations, enhance guest experiences, and train staff to deliver exceptional service.
Expertly managed reservations and guest seating to optimize dining flow and enhance guest experiences.
Displayed extensive knowledge of menu items, providing detailed descriptions to guests.
Set up dining areas according to event specifications, ensuring adherence to service standards.
Proactively coordinated with kitchen and wait staff to ensure timely service during peak hours.
Trained new staff on service protocols and guest interaction techniques, fostering a positive work environment.
Resolved guest complaints efficiently, maintaining a high level of customer satisfaction.
Maintained cleanliness and organization of the front-of-house area, creating a welcoming atmosphere.
Experience
5-7 Years
Level
Executive
Education
Associate In Culinary
Associate Head Hostess Resume
Headline : Dynamic Head Hostess with 7 years of experience in managing guest relations and optimizing seating arrangements. Proven track record in enhancing customer satisfaction and streamlining operations in high-volume dining environments.
Facilitated prompt and accurate seating and service of all guests, enhancing overall dining experience.
Maintained a professional demeanor during peak hours, ensuring high service standards.
Provided detailed menu information and recommendations, boosting customer engagement.
Promoted additional menu items, contributing to a 15% increase in sales.
Collaborated with kitchen and serving staff to ensure seamless service delivery.
Managed the front host area, ensuring cleanliness and organization at all times.
Implemented feedback systems to improve guest experiences and service quality.
Experience
5-7 Years
Level
Executive
Education
Sports Science
Head Hostess/Manager Resume
Objective : Dynamic Head Hostess with over 5 years of experience in high-volume dining environments. Expert in guest relations, reservation management, and team coordination, ensuring exceptional service and a welcoming atmosphere.
Delivered exceptional guest experiences by providing friendly and efficient service.
Managed reservations and seating arrangements to optimize guest flow and minimize wait times.
Built strong relationships with guests, ensuring repeat visits and positive reviews.
Exhibited genuine hospitality while greeting and interacting with all guests.
Resolved guest complaints promptly, ensuring satisfaction and loyalty.
Communicated special requests to kitchen and service staff to enhance guest experience.
Coordinated with management to implement service improvements based on guest feedback.
Experience
2-5 Years
Level
Junior
Education
Associate's In Food Service
Head Hostess I Resume
Summary : Dynamic Head Hostess with over 10 years of experience in managing guest relations, optimizing seating arrangements, and enhancing customer satisfaction in high-volume dining environments.
Skills : Reservation Management, Office Suite Proficiency, Customer Service Excellence, Team Leadership, Conflict Resolution
Description :
Managed reservations and optimized seating to enhance guest experience.
Engaged with customers to address inquiries, feedback, and complaints.
Executed closing procedures, including inventory checks and cash handling.
Maintained high standards of service quality and cleanliness.
Received numerous commendations for outstanding service and attention to detail.
Oversaw daily restaurant setup, including menu preparation and reservation management.
Led evening shifts, ensuring staff adherence to service protocols.
Experience
7-10 Years
Level
Consultant
Education
Diploma
Head Hostess II Resume
Summary : Dynamic Head Hostess with over 10 years of experience in managing guest relations, optimizing seating arrangements, and enhancing dining experiences. Proven ability to lead teams and ensure exceptional service in high-volume environments.
Welcomed and seated guests, ensuring a positive first impression and efficient table turnover.
Managed guest inquiries and complaints, providing timely resolutions to enhance satisfaction.
Oversaw dining area cleanliness and setup, maintaining high standards of service.
Trained and supervised staff, fostering a collaborative and efficient work environment.
Utilized guest management software to optimize reservations and seating arrangements.
Collaborated with kitchen and service staff to ensure seamless service during peak hours.
Monitored dining flow and adjusted seating plans to maximize capacity and minimize wait times.
Experience
7-10 Years
Level
Management
Education
Bachelors Of Science
Sr. Lead Hostess Resume
Summary : To offer services and talents in the hospitality field. Responsible for developing and executing dining solutions to meet patient and customer needs and tastes.
Skills : Computer Knowledge, Communication, Leadership, Training & Development.
Description :
Trains all new Host/Hostessing staff.
Trains all Host/Hostesses to use our computer software, and to take patient meal orders following dietary guidelines.
Checks all meals before leaving the kitchen to insure meals are delivered correctly, and on time, check, and log refrigerator temperatures and report any discrepancies.
Answers, and log all of our department's incoming telephone phones calls while assuring all client requests are met quickly.
Admits, and discharge patients into our computer records.
Works hard to represent the Food and Nutrition Department by always following through and satisfying both Patients and Hospital Staff.
Collects payments via cash, debit/ credit card, checks and promotional tickets.
Experience
10+ Years
Level
Senior
Education
Assistant
Lead Hostess II Resume
Headline : 14+ years of experience in the Lead Hostess and restaurant and hospitality industries in various capacities. Highly motivated, Goal-oriented, organized, and detail directed problem solver. Ability to work with staff, guests, and management in a professional manner, as well as on own.
Skills : Management, Organizing.
Description :
Oversaw resident dining room and servers.
Made out menus and served residents their meals.
Documented any and all resident diet changes and let the servers know about changes.
Reported any and all problems or changes to director of dining and or supervisor.
Stepped in if someone called off.
Documented resident food and liquid percentage intake into system.
Assigned server to their responsibilities for the day.
Made sure servers did their job correctly.
Had to leave dining room clean and stocked for next day.
Experience
5-7 Years
Level
Executive
Education
Diploma
Lead Hostess Resume
Objective : Entry Level Manager with years in face to face customer management. Effective at managing and leading teams, managing store operations and promoting merchandise to increase store profits. Believes exceptional customer service is essential to retail success.
Skills : Honest, Reliable, Dependable, Excellent Communication, Hard Worker, Organized.
Description :
Supervises and coordinates activities of dining room personnel to provide fast and courteous service to patrons.
Schedules dining reservations and arrange parties and special services for diners.
Greets guests, escort them to tables, and provide menus.
Adjusts complaints of patrons.
Assigns work tasks and coordinates activities of dining room personnel to ensure prompt and courteous service to patrons.
Inspects dining room serving stations for neatness and cleanliness, and requisitions table linens and other dining room supplies for tables and serving stations.
Interviews, hires and discharge dining room personnel.
Trains dining room employees.
Schedules work hours and keep time records of dining room workers.
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