Head Of Operations Resume Samples

Description :

1. Achieved the unprecedented award by setting challenging cross-functional goals that support the company's goals and strategies.
2. Managed and supervised firm operations along with executing annual budget of sales, purchases, supply chain, resources, and distribution.
3. Directed areas with multiple functions together with division directors and department managers.
4. Monitored company policies and developed new operational procedures for firm in order to increase efficiency.
5. Led development of $70m major industry brand.
6. Responsible for Royal Heritage furniture brand became one of the industry's largest product brands covering the upholstery, case goods and mattresses.
7. Responsible for Full accountability for procurement and merchandising of 2,400 products in furniture and mattress category for company.

Experience

10+ Years

Level

Senior

Education

Sales Course

Description :

1. Designs and manufactures of precision weighing products with sales of $1.8B.
2. Hands on management of an electro/mechanical manufacturing organization including full P&L management, operations management, management of engineering design layout services group, and assembly of $70 M in instrumentation for North American division.
3. Controls all areas of printed circuit boards and manufacturing of surface mount, thru hole, in-circuit testing, functional testing, lab depot repair, circuit board core repair, metrology and mechanical/electrical assembly.
4. Experiences change management leader coaching world class lean manufacturing implementation.
5. Shares successes and failure with the global operations team.
6. Generates yearly budgeting with capital planning for the financial group.
7. Outperforms yearly operating profit budget by 5-7% by improved productivity without increases in fixed or variable labor.
8. Increases Inventory turns from 3.5 to 9.5 through lean manufacturing methodologies and 5S workplace organization.

Experience

10+ Years

Level

Senior

Education

Bachelor's

Description :

1. Acted as liaison between Construction Company and the organization to ensure building project was completed as planned and on time for 9 different construction projects with 100% completion rate Educated general contractor personnel on the quality standards throughout the construction process.
2. Accurately provided status information on project progress to the project management.
3. Reviewed floor plans and monitor construction process for multiple campuses.
4. Managed financial operations required to perform education process of the school, along with the school's assets and equipment.
5. Trained 4 Heads of Operations to successfully manage their campuses.
6. Reported salaried school staff (teachers, educational support, admin, and managers) absences, teachers' substitutions, and hours for all hourly paid school staff to corporate office.
7. Explained human resources policies and procedures to all employees.
8. Assessed employee performance and issued disciplinary notices.

Experience

2-5 Years

Level

Junior

Education

Masters

Description :

1. Completed major projects designed to expand the dropship wing of Bray World Wide, LLC.
2. Constructed multiple analyses of competition using statistical methods and software.
3. Investigated monetary losses through product sales analysis compared to costs.
4. Operated and ran the full customer service branch of the dropship portion of Bray World Wide, LLC.
5. Wrote syntax and script code for pricing rule generators optimizing the profit margins of inventory while maintaining a competitive edge in the ecommerce arena.
6. Facilitated the training of new hires in the dropship branch operations for customer service and catalog building for new inventory.
7. Liaised with manufacturing, distributing, and channel management representatives to overcome obstacles and ensure prompt shipping of inventory.
8. Brainstormed with the CEO on expansions of the company including researching government contracts and new areas of product development.
9. Assisted with the uploading and maintenance of inventory to channel operations including updating Minimum Advertised Price values as dictated by manufacturing company guidelines.

Experience

2-5 Years

Level

Junior

Education

PhD

Description :

1. Oversees the day-to-day management of the branch which included; Operations, Marketing, Technology and Administration, Directed $1 billion banks operations for the day-to-day management of the branch.
2. Successful in analyzing market, product and competitive situations to increase revenue, reduce risk and attract new clients, increased the client base by 40% by actively soliciting business in Nigeria.
3. Proves ability in building dynamic teams, establishing a high performance culture in order to achieve corporate goals.
4. Ability to provide leadership, counsel staff and perform annual reviews with the goal of improving performance.
5. Reviews potential services and evaluated market demand, maintained knowledge of banking developments affecting branch activity to improve quality, performance and reduce risk.
6. Maximizes operational efficiency and team productivity through the development of quality programs and re-engineering.
7. Reduces the operating budget by 20% as a result of improved efficiency of staff and systems.
8. Develops capital and operating budgets to maximize operating profit, negotiated better pricing for funding the bank's balance sheet in meeting with correspondent banks to improve pricing for credit lines.
9. Ensures that all branch activities complied with established policy, procedures and in compliance with the regulatory agencies (OCC and Federal Reserve) that monitor the branch activities and office personnel are updated on regulatory practices to mitigate operational risk including BSA, KYC and AML, assisted in resolving exceptions cited by U.S., Central Bank and internal audits.

Experience

5-7 Years

Level

Executive

Education

B.S.

Description :

1. Strategically leads and manages BioPharma cGMP manufacturing and operations of microbial and mammalian recombinant processes; and product launch according to FDA, EMEA, Indian FDA compliance; regulatory submissions, such as, CMC, DMF, BLA.
2. Establishes accountabilities, authorities, and competency profiles with the goal of creating and growing a world-class GMP environment that will become the provider of choice with operational best practices.
3. Provides strategic direction and tactical oversight for all activities within the Operations area.
4. Responsible for the development, implementation, and ongoing support of manufacturing business systems including clinical and commercial production activities.
5. Ensures plans and resources are efficiently utilized to guarantee uninterrupted supply of product.
6. Includes build out of CMO.
7. Responsible for the development of effective working relationships with internal and external partners to support Contractor Manufacturing Organization capabilities (clinical and commercial).
8. Establishes a Project Management Meeting Structure to change status quo to fast track completion production area (late stage commissioning and validation).

Experience

7-10 Years

Level

Management

Education

MBA

Description :

1. Joined the organization to define operations, create processes, and build a high-performing workforce where no existing procedures, policies, or standards existed in the past.
2. Provided leadership and direction in overhauling existing operations and developing policies, procedures, performance metrics, and teams to establish a world-class organization.
3. Verified that all policies and initiatives align with the company's strategic objectives and long-range goals.
4. Created a robust and scalable company infrastructure from the ground up by directing daily operations, strategic planning, and human resources.
5. Defined 200+ operational procedures and 100+ key performance indicators (KPIs).
6. Expanded the team from 2 to 50 in less than 12 months and decreased training time from 15 to 9 months.
7. Designed a new model for employee relations, training, and performance feedback to ensure that employees were well trained and fully aware of job requirements, goals, and expectations at all times.

Experience

2-5 Years

Level

Junior

Education

MBA

Description :

1. Provided operational oversight of the Joint venture AGT between Amman Jordan and HP Illinois USA.
2. Responsible for operations management, procurement activities, logistical oversight, inventory management, staff development and supervision, marketing efforts, workflow organization and asset management.
3. Procured machines and equipment for new distribution center based on TCO needs.
4. Maintained full operation of distribution for the industrial and commercial equipment during facility opening/relocation.
5. Identified risks, critical paths along the project.
6. Provided complete oversight of all operations, including marketing, assets, logistics and inventory.
7. Liaised between key shareholders and executive management in regards to operations, work flow and progress.
8. Established new strategies for product roll outs and supply line for items distributed.
9. Developed and implemented new procedures and guidelines for the marketing and procurement departments in tandem with the new expansion.

Experience

5-7 Years

Level

Executive

Education

Bachelor's

Description :

1. Provided transportation services, energy services, environmental services, industrial services, Fleet Maintenance and a Rental/Leasing division.
2. Designed and implemented a new more efficient payroll system.
3. Designed and implemented driver schedules to ensure D.O.T.
4. Designed and implemented a top to bottom dispatch system for the entire operation.
5. Directly involved with day to day operations of a class II injection well.
6. Managed and helped design a solidification system at class II injection well.
7. Involved with purchasing and specifications of all fleet equipment.
8. Currently developed a non-powered unit tracking system and implementing a complete Transport Management System for the entire operation.

Experience

10+ Years

Level

Senior

Education

Bachelor's

Description :

1. Trained all employees on RTS system.
2. Proposed changes and upgrades along with bug fixes to the SAP development/AMS team.
3. Monitored changes/upgrades to insure timely delivery to production.
4. Tested updates made to RTS after they were brought to production for veracity and stability.
5. Responsible for the recruitment, training and supervision of the warehouse and call center staff.
6. Extended guidelines and expectations of behavior and conduct from all employees.
7. Introduced protocols and a system of customer feedback to facilitate in maintaining high customer service levels.
8. Facilitated of communication between sales team and office and warehouse employees.

Experience

10+ Years

Level

Senior

Education

BSc