Senior HIV Case Manager Resume
Summary : As a Senior HIV Case Manager, provided case management for individuals, including referrals to and follow-up with local medical, mental health, community support, and assistance programs, and ensured programmatic accessibility of services for all persons, including those with disabilities, or whose first language is not English.
Skills : Case Management, Cultural Competency.
Description :
- Ensured that services are accurate and linguistically appropriate for the targeted populations.
- Ensured that confidentiality is respected and maintained in all aspects of case management and linkages.
- Assisted clients in the application process for entitlement programs and health insurance benefits, as well as accompanied/transported clients to medical appointments as needed.
- Attended and participated, at the discretion of the Program Director, in any appropriate community-based organizations to ensure optimal linkage and collaboration within the service area.
- Attended weekly/monthly administrative supervision with the Program Director and attended weekly staff meetings.
- Attended Massachusetts Department of Public Health mandated case management training(s), and clinical supervision, remain up to date with electronic trainings via Relias (CCBC) and via eLMS (MDPH online training forum) and other appropriate trainings.
- Maintained updated client files, ensuring that all necessary electronic records (via eHana) and MDPH required documentation were current, including weekly data entry into CAREWare, MDPH’s data entry system.
Experience
10+ Years
Level
Senior
Education
Bachelor's Degree in Social Work
HIV Case Manager Resume
Summary : As an HIV Case Manager, responsible for helping retain PLWH in care at Ashby Health Center, assisting with medication reconciliation, and linking newly identified PLWH to available social services, including legal, housing, transportation, mental health, substance abuse, and pain management services.
Skills : Empathy, Compassion.
Description :
- Tracked client follow-up and care plan outcomes, and coordinated with medical providers regarding the need for enhanced services.
- Documented client progress, referrals, encounters, services, and treatment progress in the centralized client management system to allow appropriate sharing with other program services.
- Assisted patients in navigating the requirements of medical insurance, and enrolled patients in AIDS Drug Assistance Program.
- Tracked, managed, and facilitated specialty referrals to ensure patients are successfully linked to services.
- Made appointments and completed reminder calls for primary care provider panel Documentation.
- Entered all encounters and units of service into the electronic medical record Epic, ARIES, and other data management systems as required.
- Maintained documentation of services to allow compliance with required reporting, maintained strict adherence to all program requirements and deadlines including report deadlines and timely completeness of documentation for site visits and audits.
Experience
7-10 Years
Level
Management
Education
Bachelor's Degree in Nursing
Assistant HIV Case Manager Resume
Objective : As an Assistant HIV Case Manager, served as a support for clients who needed immediate assistance when an ICM was not available, provided comprehensive education on HIV/AIDS, treatment options, prevention strategies, and the impact of viral suppression, and also promoted sexual health and wellness via status-neutral approaches and evidence-based interventions.
Skills : Resource Navigation, Advocacy.
Description :
- Transported clients to medical or other appointments, represented the agency, and provided information to the public on all organization services at external outreach events.
- Documented all client interactions, interventions, and progress notes in accordance with program guidelines and requirements.
- Worked with a team of Intensive Case Managers to provide services to all people living with HIV served by Four A’s.
- Provided support for programs including Friday lunch, the food pantry, and other Four A’s services.
- Maintained all physical and electronic client files, and actively participated in department meetings, QI/QM projects, and events, bringing a positive, solution-based approach to challenges.
- Actively participated in facilitating a welcoming, affirming, and compassionate culture of healing within the organization.
- Proactively sought out new resources, information, and opportunities that would benefit PLWH.
Experience
2-5 Years
Level
Executive
Education
Bachelor's Degree in Psychology
HIV Medical Case Manager Resume
Objective : As an HIV Medical Case Manager, responsible for acting in accordance with Victory Programs, Inc.s Standards of Excellence at all times, including maintaining professional ethics, boundaries, and client confidentiality, developing and monitoring treatment plans and individualized aftercare plans.
Skills : Communication, HIV/AIDS Knowledge.
Description :
- Completed and maintained clear concise and accurate files/records in a timely manner, entered assessments, Individual Service Plans (ISP), progress notes, and collateral contacts in the Electronic Health Records (EHR) system.
- Actively engaged in recruitment and outreach efforts to identified populations for the purpose of increasing and retaining clients in care.
- Regularly engaged in outreach and marketing activities to potential referral and collaboration sources.
- Developed and expanded the network of internal and external supports for members, and facilitated meetings as needed, with collateral providers for the purpose of coordinating client care.
- Transported, supported, and/or provided accompaniment and advocacy to clients accessing social, behavioral health, housing, legal, and other service providers as approved or assigned.
- Effectively communicated with the treatment team and any other individuals or agencies involved in the client's treatment
- Participated and supported the agency in program events, State House rallies, fundraising and advocacy events, rallies, walks, and any additional functions.
Experience
2-5 Years
Level
Executive
Education
Bachelor's Degree in Psychology
HIV Case Manager Resume
Objective : As an HIV Case Manager, responsible for following up on all referrals of PWLH received from internal BACH staff, outside agencies, the Santa Clara County of HIV Care, and all other sources, working with other BACH programs, including MAT/SUD and Homeless Street Medicine team, to link homeless individuals diagnosed with HIV to medical care.
Skills : Crisis Intervention, Documentation Skills.
Description :
- Collaborated with local correctional agencies and linked persons involved in the criminal justice system living with HIV to medical care.
- Verified program eligibility, developed a plan for each PWLH to enter HIV Primary Care and other HIV Care Services, and provided follow-up until care was solidly established.
- Accompanied clients to appointments at other agencies as needed, met with clients regularly to provide support and referrals and to assess access to service.
- Delivered services on a mobile basis, meeting clients in the field as needed.
- Participated in staff team meetings, case conferences, and training, collected statistical data, and provided documentation in client files as required by agency and funders.
- Worked flexible schedule, including evenings and weekends and overtime, as necessary, and attended workshops, training, and meetings as needed, and as requested.
- Demonstrated excellent written and oral communication skills; Flexible, while willing to meet clients.
Experience
2-5 Years
Level
Executive
Education
Bachelor's Degree in Psychology
HIV Case Manager Resume
Summary : As an HIV Case Manager, responsible for coaching PLWH in self-management (e.g. medication adherence, lifestyle) including self-care skills, and assisted patients in developing and executing health-related action plans or behavior changes based on client goals.
Skills : Risk Assessment, Case Manager.
Description :
- Navigated problem-solving with patients as they encountered obstacles to achieving health-related goals.
- Conducted brief interventions with patients regarding alcohol and tobacco use and other behavioral health issues as appropriate.
- Participated in weekly case conferences with the HIV-Access team and monthly HIV Care and Prevention team meetings.
- Represented the HIV Access Program at regular meetings of the Alameda County Office of AIDS and the HIV Access division of the Community Health Consortium
- Coordinated with other clinics within Lifelong Medical Care and across Alameda and Contra Costa Counties.
- Actively participated in clinic team meetings with internal staff and external partners Other tasks.
- Coordinated with the LifeLong Street Medicine teams to support PLWH who are homeless connect with the Ashby Health Center or other LifeLong clinics, enroll in benefits, and connect to other social services.
Experience
10+ Years
Level
Senior
Education
Bachelor's Degree in Psychology
HIV Case Manager Resume
Summary : As an HIV Case Manager, completed bio-psychosocial assessments and ongoing assessments of the clients strengths, needs, abilities, and preferences, developed an individual plan of care and/or transition plan based on identified clients needs with a focus on accessing and adhering to medical care.
Skills : Oxygen saturation standards, Casewatch.
Description :
- Arranged for services and completed referrals required for clients based on individualized needs.
- Met with internal and external interdisciplinary treatment team members to coordinate client services and document outcomes of meetings, including hospitals, health departments, and medical providers.
- Arranged for discharge or transfer from services as dictated by program and client needs.
- Submitted all documentation in an accurate and timely manner, and maintained program-established productivity levels.
- Provided case management assistance advocated for client caseloads and provided limited supportive counseling services.
- Maintained case records on clients and reported service statistics, collaborated with clinical staff to coordinate treatment and case planning.
- Transported patients to and from appointments, as well as Linkage to Care, conducted intakes for the Early Intervention Program, worked with Ryan White, attended monthly meetings, and served on a least one committee.
Experience
7-10 Years
Level
Management
Education
Bachelor's Degree in Psychology
HIV Case Manager Resume
Headline : As an HIV Case Manager, collaborated with the medical and dental staff to meet Ryan White standards of care, facilitated lab tests as scheduled and medication pick-up including scheduling with CVS/ProCare pharmacy, and networked with all Ryan White providers and service representatives.
Skills : Community health, Strong clinical judgment.
Description :
- Completed applications for OHDAP and other patient assistance.
- Made sure patient files were in compliance with Ryan White Part A guidelines and Circle Health Services protocols.
- Provided necessary documentation in patient charts, prepared, new patients, audits, and quarterly quality assurance reviews.
- Provided linkage case management services to people diagnosed with HIV with the goal of assisting newly diagnosed and out-of-care people living with HIV (PLWH) to access and solidly establish HIV Care services, especially HIV primary medical care.
- Received referrals from BACH staff, outside agencies, Santa Clara County, and other sources, verified program eligibility, and developed plans for each PWLH. On a regular basis, meets with clients to provide support, and referrals and assess access to services and care.
- Met clients in the field and accompanied clients to appointments as needed, worked a flexible schedule to include evenings and weekends.
- Participated in HIV team meetings, case conferences, and trainings, collected statistical data, and maintained documentation in client files as required.
Experience
5-7 Years
Level
Executive
Education
Bachelor's Degree in Psychology
HIV Case Manager Resume
Objective : As an HIV Case Manager, I ensured a timely response to service requests by guests, employees, and management to repair or replace interior fixtures or furnishings; and maintained an adequate inventory of parts, tools, and supplies.
Skills : Counseling, Treatment Plan.
Description :
- Responsible for supervising necessary maintenance and repair work carried out on the hotel equipment.
- Responsible for providing training to maintenance staff, hired staff in case of inadequacies, and assisted in the development of the staff.
- Responsible for conducting regular inspections on the electrical, HVAC, and plumbing systems and ensuring their compliance with the ADA and environmental regulations.
- Responsible for preparing a budget for the project and calculating the project estimate, responsible for maintaining all the lock systems that were in the facility.
- Responsible for monitoring all the Life Safety programs and their associated procedures such as the quality control for the water used in the facility.
- Responsible for coordinating with the outside vendors and drafting a contract for the necessary maintenance work that was carried out in the facility.
- Responsible for ensuring that all work done was in accordance with the applicable codes and company standards.
Experience
2-5 Years
Level
Executive
Education
Bachelor's Degree in Psychology
HIV Case Manager Resume
Objective : As a HIV Case Manager, responsible for coordinating with the various departments and providing training to the subordinates, maintaining the inventory for the hotel forecasted the needs and ensuring that it was well stocked, and also identifying the problem in the HVAC equipment and chillers and performing corrective maintenance on them.
Skills : Care Team Coordinator, Case Management.
Description :
- Directed and supervised the activities and safety of the hotel, and led a team to maintain and repair mechanical, electrical, heating and cooling, and electrical systems.
- Ensured the hotel's safety features are in compliance with the state and federal laws and regulations.
- Inspected the facility and assigned jobs to the staff for routine maintenance and repairs.
- Participated in preventive maintenance programs and maintained documentation necessary for energy management.
- Assisted the account team in drafting the budget and negotiating with contractors.
- Obtained necessary licenses and permits for installing, removing, and repairing physical building structures.
- Addressed complaints from guests and ensure no such problems occur in the future.
Experience
2-5 Years
Level
Executive
Education
Bachelor's Degree in Psychology
