HOA Assistant Manager Resume
Objective : As a HOA Assistant Manager, Worked closely with the management team, clients, board members, residents, vendors, and internal cross functional team to support the operations of an HOA Management account portfolio.
Skills : Office Management, Supervisory Experience, Computer , Interpersonal , Communication .
Description :
Managed 115 residential units by direct contact with the Community Homeowners.
Resolved conflicts and enforced the policies specified in the Community Regulations.
Operated all financial aspects of the property including accounts payable/receivable, bank deposits and delinquency reports.
Prepared and analyzed property financial reports for Board of Directors meetings.
Prepared property budget and monitored inventory to comply with spending allowances.
Supervised janitorial, housekeeping and maintenance operations for the community on a day-by-day basis.
Worked with the board on strategic initiatives, policy governance and association projects.
Experience
2-5 Years
Level
Junior
Education
BBA
Junior HOA Manager Resume
Objective : As a Junior HOA Manager, Maintained regular communication with the board and association members. Collaborated with the Board of Directors to determine management priorities. Maintained good public relations and interact with residents and board members in a positive, respectful, and professional manner at all times. Responded to letters, emails, and phone calls from owners, keeping record of all interactions.
Skills : Organizational And Administrative Skills, Financial Management, Property Management.
Description :
Supervised all administration staff at the community.
Assisted with employee hiring, training, supervising, and performance management.
Assisted with preparing schedules and establishes priorities for routine and special work projects.
Acquired and maintained current knowledge of state and regulatory agency statutes and the community’s documents, polices, and procedures.
Assisted with the administration of the various functions of the community within the projected and approved operating budget.
Acted as a liaison between the Board of Directors and residents in the execution of the established policies and the conveyance of resident grievances.
Worked as a liaison between the Board and legal counsel, as well as the Board and the Board Advisory Committees.
Experience
2-5 Years
Level
Junior
Education
B.M.O.S
HOA Manager Resume
Headline : As a HOA Manager, Supervised in hiring and directed employees and supervised selection and management of outside vendor staffing to assure personnel capable of meeting the community's goals and high standards in a hospitable, sensitive and courteous manner. Scheduled and/or reviewed staff assignments to assure adequate coverage while being conscious of working within the assigned budget.
Skills : Communication, Financial Management.
Description :
Worked under the supervision of the Director of the VP of Marketing.
Created, planned, promoted and executed a comprehensive community event calendar for residents focused on heath and wellness.
Engaged residents in programming by activating Chambers Creek’s one-of-a-kind amenities including a 9-hole course, fitness center, lakes, trails, vineyard, and community garden.
Built relationships with homeowners and is the “face” of the community. (Listens to any feedback and suggestions and passes them on to development/HOA manager).
Created content and manages community communications – HOA website, e- newsletters, announcements, and event calendar.
Produced, maintained and followed an annual budget for activity income and expenses.
Experience on working with Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level.
Experience
5-7 Years
Level
Senior
Education
B.S.B.A.
HOA Manager Resume
Summary : As a HOA Manager, Prepared requests for proposals. Presented bids in an easy to read spreadsheet reflecting apples to apples comparisons. Performed monthly or bi-monthly inspections and produce a report of the findings. Produced and maintained a monthly action list.
Skills : Property Management, Interpersonal, Knowledge Of Relevant Laws, Regulations, Problem-Solving Skills.
Description :
Established and cultivated partnerships with local organizations and businesses to benefit residents and the overall community through sponsorships and creative, engaging programming.
Developed and implemented general policies and procedures for lifestyle team.
Oversaw administrative duties including vendor contracts and invoicing.
Created, coordinated and supported community groups, chartered clubs and committees.
Conduct on-site inspections to oversee work done by 3rd party vendors and to enforce the rules and regulations of the community.
Created a strong, professional and symbiotic relationship with the HOA Board of Directors and Caldwell Companies.
Worked closely with the Chambers Creek marketing manager to maintain a strong Caldwell Communities and Chambers Creek branded awareness as community develops and grows.
Experience
10+ Years
Level
Executive
Education
B.B.A.
HOA Manager Resume
Summary : As a HOA Manager, reported to the Property Manager with a dotted line and will managed all Vacation Rental units (currently 388 units Plaza, LMS, GL and offsite) and all Homecare Agreements including revenue budgeting, monthly financial analysis, contractor/vendor coordination, property inspections.
Skills : Knowledge Of Relevant Laws, Certified Manager of Community Associations, Communication, Financial Management.
Description :
Developed and maintained strong service-oriented relationships with vacation rental and homecare homeowners - making them feel welcome and important.
Conducted unit inspections on a regular basis, focusing on cleanliness, preventative maintenance and owner compliance with rental rules and regulations; maintained inspection documentation and communicate notable findings to GM's.
Maintained existing rental contracts and work to gain additional inventory working with GM, CAM and Director of Lodging.
Assisted homeowners with sign on to IQWare issues, statement issues, payment questions, online owner bookings.
Pro-actively identified homeowner, vacation rental guest needs, and coordinate with departments to ensure they are met, actively encourage and implement ideas and innovative thinking.
Communicated between rental program participants and property management on a variety topics including homecare, preventative maintenance, housekeeping and overall homeowner interests.
Ability to analyze and deal with a variety of situations that otherwise could become problematic.
Experience
10+ Years
Level
Management
Education
B.S.B.A.
HOA Manager Resume
Summary : As a HOA Manager, Managed accounts payable and receivable -- prepared payments to vendors, track expenses to assure compliance with budget, make journal entries to. Managed accounts payable and receivable -- prepared payments to vendors, track expenses to assure compliance with budget, make journal entries to. Managed all aspects of 11 homeowner associations, creating budgets, approving invoices, negotiating and accountability of contracts with vendors.
Skills : Laws and Regulations; Problem-Solving Skills, Organizational, Administrative.
Description :
Responded to vacation rental and homecare owner requests in a timely manner.
Informed new and existing homeowners of rental program in an effort to secure as many rental contract agreements as possible, maximizing available inventory to sell. After contract executed GM’s will turnover onboarding of vacation rental owners.
Built and strengthen relationships with owners to keep them in the rental pool.
Worked with owner to update their unit if possible in a highly organized manor.
Oversaw leasing of 7 affordable and employee housing units – leases.
Oversaw CBMR homecare program and Understood and worked with project management, budget management, and strategic goal developmentof the community.
Assisted Director of Lodging, GM, HOA manager from time-to-time.
Experience
10+ Years
Level
Consultant
Education
B.S.B.A.
HOA Manager Resume
Objective : As a HOA Manager, Processed checks by entering information daily into accounting system, balances entries and ensures proper bank deposits are completed. Processed timesheets, invoices, owner bills, and other AR and AP transactions by following departmental processes and procedures to ensure authorization, coding, and recording of such transactions are completed timely in order to support other essential accounting functions.
Skills : Accounting, Reporting, Property Management, Interpersonal.
Description :
Coordinated directly with our community administrative assistant daily to address all property management requirements for multiple communities.
Prepared documents for and attending annual community meetings & board meetings.
Worked with the board of managers, presidents and attorneys for adopting updates to the rules & regulations as well as community by-laws.
Created & presented community annual budgets and financials.
Worked with treasurer & accountants as required for end of year documents, reports, questions, or financials as needed.
Reviewed of reconciled bank accounts and monthly reports generated by HCMC's community office administration.
Reviewed of vendor service contracts, insuring proper insurance requirements/certificates & coordination for each community.
Experience
2-5 Years
Level
Junior
Education
BMgt
HOA Manager Resume
Objective : As a HOA Manager, Updated monthly and quarterly recurring charges and other accounting controls in the system when directed to do so by Accountants, Controllers, Director of Accounting, HOA Manager, or direct supervisor. Reconciled bank statements as assigned. Filed of all paid invoices, deposits, journal entries, bank statements, and annual upkeep of files.
Skills : Vendor, Tax Assistant, Organizational, Administrative.
Description :
Prepared/reviewed of mass emails to all owners with updates & community notifications.
Reviewed & organized necessary paperwork for certified mailings.
Organized & prepared required for community voting including documentation, proxies, ballots and ensuring a quorum.
Processed necessary paperwork during sales and rentals of individual units.
Reviewed of invoices for monthly rentals and collection of payments
Obtained/ created documents for the closing for the seller and/or buyer.
Worked under pressure and meet deadlines, and maintained a positive attitude and provided exemplary customer service.
Experience
0-2 Years
Level
Entry Level
Education
BMgmt
HOA Manager Resume
Objective : As an HOA Manager, read and interpreted documents such as safety rules, operating and maintenance instructions, and procedure manuals. Wrote routine reports and correspondence. Spoken effectively before the groups of customers.
Skills : Organizational Skills, Documentational Skills.
Description :
Emailed to attorney/real estate agent for closings.
Worked with owners, general contractors, subcontractors & insurance brokers for processing community paperwork required for renovation approval related to individual units.
Worked with an assistant/administrator to listen and respond to customers’ needs & requests. Providing answers or solutions.
Worked with property managers & superintendents regarding weekly community/residential inspections to ensure maintenance, property readiness & monitoring rule/regulation violations.
Gathered multiple estimates for major capital improvement projects. Working with our construction manager for submission of estimates, invoicing, jobsite walkthroughs, photo documentation and community reporting.
Assured that the policies, resolutions, and goals of the Board are carried out.
Provided excellent customer service and maintain open lines of communication with fellow Associates, homeowners, and Board of Trustees.
Experience
0-2 Years
Level
Entry Level
Education
BMgmt
HOA Manager Resume
Objective : As a HOA Manager, solved practical problems and deals with a variety of concrete variables in situations where only limited standardization exists. Interpreted a variety of instructions furnished in written, oral, diagram, and schedule form.
Skills : Service Assistant, Recording.
Description :
Provided input and assist the Board with the preparation of the Association's annual budget.
Assisted Association on collection matters and monitor maintenance fee accounts.
Prepared specifications needed for all services received by the Association (e.g., landscaping, snow, trash, insurance, pool, etc.).
Managed bid process, review bid spec proposals, and comparison spreadsheets, and make board recommendations as appropriate.
Provided support to the Financial Manager, Insurance Coordinator, Maintenance Coordinator, Senior Management and Director of Community Management.
Conducted regular property inspections to ensure compliance with Association Rules and Regulations.
Ensured maintenance of all files, records, and correspondence in accordance with company procedures and good business practices.
Experience
0-2 Years
Level
Entry Level
Education
BMgt
