As a Hospice Liaison, the individual will coordinate hospice admissions based on the criteria set out by the organization. The job duties are listed on the Hospice Liaison Resume as – reviewing patient referrals, discussing hospice care options with patients and family members, planning with both the patient and facility, preparing for hospice care; providing education for health care professionals on palliative care. Other core duties include – referring hospital patients to area hospices, collecting statistics on terminally ill patients; educating hospital patients, and their families, and trying to secure referrals of terminally ill patients.
Employment ads for this role generally want their applicants to have a degree in nursing and work experience as a nurse in hospice work, or home health care, or nursing or home care. Crucial skills include nursing skills, physical stamina, and the ability to work well with all types of people.
Objective : Dedicated and compassionate professional with two years of experience as a Hospice Liaison. Skilled in fostering relationships with healthcare providers and families, ensuring seamless transitions to hospice care. Proven ability to educate patients about hospice services and eligibility while advocating for their needs. Committed to enhancing patient care through effective communication and collaboration.
Reported to the Director of Business Development, overseeing all aspects of hospice referrals and patient transitions in the region.
Developed strategic marketing initiatives to grow the hospice service footprint and enhance community awareness.
Collaborated with clinical teams to ensure high-quality patient care and satisfaction throughout the hospice journey.
Increased patient referrals and revenue generation by 35% in the first two months through targeted outreach.
Engaged with physician offices, hospitals, and nursing facilities to establish partnerships and generate business.
Represented All Care Hospice at industry events, effectively promoting services and building professional networks.
Monitored and analyzed referral trends to identify opportunities for process improvement and service enhancement.
Experience
0-2 Years
Level
Entry Level
Education
BSN
Senior Hospice Liaison Resume
Summary : Accomplished Senior Hospice Liaison with 10 years of experience in enhancing patient transitions to hospice care. Expert in building collaborative relationships with healthcare providers and families, ensuring comprehensive education on hospice services. Committed to advocating for patient needs and improving care quality through effective communication and tailored support.
Skills : Community Engagement, Relationship Management, Team Collaboration, Problem Solving, Time Management
Description :
Directed marketing and community education initiatives for hospice and home health services.
Established and nurtured relationships with decision-makers at hospitals, clinics, and care facilities.
Coordinated and executed educational events to promote hospice services among healthcare professionals.
Conducted patient and family consultations to assess eligibility and service offerings.
Oversaw the development of marketing strategies, ensuring alignment with budgetary constraints.
Ensured compliance with regulatory standards and quality assurance processes.
Collaborated with clinical staff to enhance service delivery and patient satisfaction.
Experience
7-10 Years
Level
Senior
Education
BSN
Hospice Liaison Resume
Headline : Experienced Hospice Liaison with 7 years of expertise in optimizing patient transitions to hospice care. Proficient in building strong partnerships with healthcare providers and families while delivering essential education on hospice services. Passionate about advocating for patient needs and enhancing overall care quality through effective communication and collaboration.
Skills : Effective Verbal Communication, Critical Thinking, Relationship Building, Public Speaking, Presentation Skills, Training And Mentoring
Description :
Engaged with hospitals, nursing homes, and physician offices to promote hospice services and secure referrals.
Established contracts with nursing facilities to ensure compliance with Medicare admission requirements.
Facilitated educational in-services for staff and residents in assisted living facilities.
Recruited and trained volunteers through community engagement initiatives.
Acted as a liaison between healthcare facilities and hospice staff to ensure coordinated patient care.
Provided weekly reports on patient referrals and admissions to management.
Monitored and analyzed referral trends to optimize outreach strategies.
Experience
5-7 Years
Level
Senior
Education
BSN
Junior Hospice Liaison Resume
Summary : Compassionate healthcare professional with 10 years of experience in hospice liaison roles. Adept at forming strong connections with medical teams and families to ensure smooth hospice transitions. Skilled in educating stakeholders on hospice services and advocating for patient needs. Passionate about improving patient care through effective communication and collaborative support.
Skills : Active Listening, Healthcare Communication, Emotional Support, Healthcare Knowledge, Care Coordination, Communication Skills
Description :
Consulted with targeted referral sources to build and maintain strategic relationships.
Coordinated in-service training and educational presentations with clinical management staff.
Engaged in community initiatives to promote understanding of hospice care and services.
Collaborated with interdisciplinary team members to develop initial care plans and share patient updates.
Facilitated seamless admissions from hospitals and long-term care facilities.
Designed a comprehensive tracking system for managing referral accounts.
Maintained a robust pipeline of potential referrals and partnerships.
Experience
7-10 Years
Level
Junior
Education
BSN
Hospice Liaison Resume
Summary : Compassionate Hospice Liaison with over 5 years of experience in patient advocacy and care coordination. Skilled in building relationships with healthcare providers, families, and patients to ensure seamless transitions to hospice care. Adept at educating families on end-of-life options and resources, while maintaining a focus on dignity and comfort for patients. Strong communicator with a commitment to compassionate care.
Recruited a new Medical Director to strengthen clinical leadership within the organization.
Experience
10+ Years
Level
Executive
Education
BSN
Lead Hospice Liaison Resume
Headline : Dedicated Hospice Liaison with a strong background in nursing and palliative care. Expertise in assessing patient needs, developing care plans, and facilitating communication between families and healthcare teams. Committed to providing compassionate support and education to families, ensuring they understand hospice services and resources available to them during challenging times.
Skills : End-of-life Care Coordination, Family Support, Case Management, Health Promotion
Description :
Delivered impactful hospice presentations to families and healthcare professionals.
Clearly articulated benefits and eligibility requirements for hospice services.
Collaborated with hospital case managers and discharge planners across six counties.
Evaluated needs of long-term care agencies to enhance hospice and home care services.
Developed strategic advertising partnerships to promote hospice services effectively.
Utilized interpersonal skills to support families during challenging times.
Advocated for patient needs in multidisciplinary team meetings.
Experience
5-7 Years
Level
Management
Education
BSN
Hospice Liaison Resume
Objective : Compassionate healthcare professional with two years of experience as a Hospice Liaison, adept at building strong partnerships with families and healthcare teams. Expertise in guiding patients through hospice services and eligibility, while advocating for their needs. Focused on enhancing the quality of end-of-life care through effective communication and support.
Coordinated patient discharges from hospitals and skilled nursing facilities to hospice care.
Collaborated with interdisciplinary teams to ensure timely delivery of patient supplies and services.
Maintained strong professional relationships with healthcare providers and staff.
Facilitated initial meetings with families of newly diagnosed patients to discuss hospice options.
Provided comprehensive education and completed the admission process for patients entering hospice.
Administered medications and provided medical advice per established protocols.
Assured compliance with patient care standards and regulations.
Experience
0-2 Years
Level
Fresher
Education
BSN
Assistant Hospice Liaison Resume
Objective : With over five years of dedicated experience as an Assistant Hospice Liaison, I excel in building strong relationships with healthcare providers and families. My expertise lies in educating stakeholders on hospice services and facilitating smooth transitions to care. I am passionate about advocating for patients' needs and enhancing their quality of life through compassionate communication and support.
Skills : Microsoft Office Suite, Salesforce Crm, Peoplesoft Software, Insurance Knowledge, Referral Management, Cultural Competence
Description :
Educated referral sources on hospice benefits, driving a 30% increase in patient census.
Facilitate communication between patients, families, and healthcare providers.
Managed Salesforce contacts, providing marketing insights and trends to the sales director.
Collaborated daily with clinical teams to ensure timely and effective patient care.
Oversaw marketing budget and played a key role in training new hospice liaisons.
Developed educational materials for community outreach, enhancing public understanding of hospice care.
Analyzed patient feedback to improve service delivery and satisfaction levels.
Experience
2-5 Years
Level
Executive
Education
BSN
Hospice Liaison Resume
Summary : Results-driven Hospice Liaison with extensive experience in palliative care and patient support. Adept at collaborating with interdisciplinary teams to develop personalized care plans that meet the unique needs of patients and their families. Strong communicator with a passion for enhancing the quality of life for individuals facing terminal illnesses through compassionate guidance and education.
Skills : Patient Advocacy Expertise, Organizational Skills, End-of-life Care, Health Care Systems, Quality Improvement, Patient Assessment
Description :
Fostered strong relationships with referral sources, including physicians and nursing facilities, to enhance patient access to hospice services.
Conducted educational presentations for community groups on the hospice philosophy and benefits, increasing awareness and understanding.
Presented hospice services to hospitals and long-term care facilities, ensuring a collaborative approach to patient care.
Utilized various marketing strategies to establish new accounts and enhance community engagement.
Engaged with families to discuss end-of-life options and facilitate informed decision-making.
Generated referrals through effective communication with healthcare providers and community resources.
Maintained comprehensive knowledge of hospice regulations and eligibility criteria to assist patients and families.
Experience
7-10 Years
Level
Management
Education
BSN
Hospice Liaison Resume
Summary : Compassionate and knowledgeable Hospice Liaison with a decade of experience in facilitating patient transitions to hospice care. Proven expertise in developing strong partnerships with healthcare providers and families, ensuring comprehensive education on hospice services. Dedicated to improving patient outcomes through effective advocacy, clear communication, and tailored support.
Skills : Patient Care Coordination, Empathy And Compassion, Interpersonal Skills, Patient Education, Stress Management
Description :
Generated hospice referrals by utilizing a consultative approach to build relationships with healthcare providers.
Targeted accounts include Primary Care and Specialty Physician Offices, Hospitals, and Skilled Nursing Facilities.
Established and maintained high-quality relationships with office staff to ensure exemplary service delivery.
Educated patients and families on hospice services, addressing care needs and eligibility.
Evaluated patient appropriateness for hospice services across five hospitals in a large geographic area.
Coordinated care with physicians, ensuring timely delivery of medical equipment and medication.
Conducted clinical assessments and chart reviews to support patient care decisions.
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