A Housing Choice Voucher Specialist monitors appropriate billing of housing assistance payments, to and from other public housing agencies for portability participants. A well-drafted Housing Choice Voucher Specialist Resume mentions the following tasks – performing technical work involving the coordination, implementation, and monitoring housing choice voucher program and other subsidized programs; reviewing client applications for rental assistance; maintaining accurate records, determining client eligibility based on income, deduction’s and allowances; solving concerns between tenant, and landlord; scheduling and conducting group or individual presentations.
Summary of skills that denote a resume is – knowledge of modern office practices, and procedures, business correspondence, and proper English Usage, effective customer service techniques; housing program policies and procedures proficiency; and strong sensitivity to persons from culturally diverse backgrounds. An advanced degree in the field of social services, or human services is the minimum qualification needed to enter the occupation.
Objective : Interested in acquiring a position in a managerial / administrative position. I have achieved more than 20 years of successful managerial experience, serving as a receptionist, secretary, a housing choice voucher specialist, and manager for apartments, assisted living facilities, and hotels throughout this country, while travelling with my husband, who is a navy veteran. Scheduling and conducting annual and interim examinations to determine eligibility and payment adjustments.
Skills : Ms Word, Property Management, Housing Specialist.
Description :
Responsible for certifying clients interims, and annual certification Processed relocation for clients Responsible for verifying applicant's information by using the EIV system.
Processed HAP Contract between landlords and housing authority Answer multiple phone lines.
Processed HUD voucher.
Processed correction to the voucher and adjustments.
Scheduled resident's annual and interim housing certifications.
Quickly and effectively solved residents' issues when necessary.
Maintained quality control and updated records.
Experience
2-5 Years
Level
Junior
Education
GED
Housing Choice Voucher Specialist Resume
Headline : Highly skilled operations professional with over ten years of customer and client service experience in financial services, call center, retail, hotel, and food service environments. Consistently aiming to achieve high customer and client satisfaction. Possessing the ability to work in fast paced settings that include multi-tasking and handling of escalated issues.
Skills : YARDI Software, Microsost Office.
Description :
Managed caseload and/or performs specialized function in conducting interviews with clients to obtain appropriate information.
Accepted and reviewed standard forms for completeness and accuracy.
Determined individual family's eligibility.
Established client's portion of the rent.
Informed and applied the rules and regulations of the Assisted Housing Programs, and completes internal processing of forms in order to effect a landlord/participant relationship Assisting with executing and maintaining housing leases between property owners and residents.
Calculated rents.
Conducted annual interviews with residents.
Experience
5-7 Years
Level
Executive
Education
High School Diploma
Housing Choice Voucher Specialist Resume
Headline : Significant customer service experience in self-directed positions requiring multitasking, quick and solid judgment, confidentiality, administrative, interpersonal communication, technology skills and event planning. Strengths include: Administrative Supervision experience, trained and mentored co-workers, public speaking experience and type over 41 words per minute.
Skills : Microsoft Office, Training, Accounting.
Description :
Assisted with monthly payments to property owners.
Conducted housing quality inspections when necessary.
Initiated/prepared investigations related to program fraud and/or abuse that is received through the Enterprise Income Verification (EIV) system and/or other third party sources.
Mailed out notification of proposed termination, maintains suspense file and closes out accounts.
Managed financial accounts for other housing authorities in regards to billing portability.
Prepared amendments to existing contracts to reflect changes in family composition or income.
Processed the Move in / move out of residents.
Experience
5-7 Years
Level
Junior
Education
High School Diploma
Housing Choice Voucher Specialist Resume
Headline : A highly effective contributor who is mostly recognized for innovative ideas and organizational skills. I completely participate in and support team goals; however, I am also able to work well independently. It is my goal to continue my career with an organization that will utilize my action planning, oral & written communication skills and leadership to promote mutual growth and success.
Processed housing applications, determines eligibility, and issues vouchers and payments for Housing Choice Vouchers and other housing programs.
Scheduled and conducted interviews with housing applicants to determine eligibility for subsidized housing based on established guidelines.
Issued vouchers for new and moving families and calculate Housing Voucher Subsidy (HVS) and 40% of income amounts.
Calculated rental subsidies based on income and eligibility findings.
Worked with third-party service to verify income, citizenship, and household composition of the information provided by applicants.
Investigated and verified factors that are necessary to establish the ongoing eligibility of clients for Housing Choice Voucher subsidy.
Cancelled contracts of tenants who no longer meet eligibility requirements or who are in violation of lease agreements.
Experience
5-7 Years
Level
Executive
Education
MS In Criminal Justice
Housing Choice Voucher Specialist Resume
Headline : To perform all duties and functions to the best of my ability as designated by my employer. Provides prompt, courteous customer service; responds to participant's inquiries and complaints. Intervening in crisis situations as necessary and appropriate. Exercising an acceptable level of judgment, independence and problem-solving skills in addressing and completing assignments.
Skills : Microsoft Office, Tenant, Leadership.
Description :
Determined client eligibility for program by using HUD Income Limits.
Processed Lease Renewals, Lease Adjustments, Unit Transfers, and New Lease Contracts for tenants via Lindsey Software.
Initiated and investigated tenant fraud cases, monitor repayment agreements to agency, monitor Debts Owed.
Issued vouchers during Vouchers sessions, assist tenants/landlords with Agency and HUD guidelines.
Performed intake when agency is taking applications for assistance and place eligible clients on waiting list.
Represented agency during tenant requested hearings.
Liaised between tenants and landlords to resolve and improve tenant/landlord relationships.
Experience
5-7 Years
Level
Executive
Education
BA In Social Work
Housing Choice Voucher Specialist Resume
Objective : In depth knowledge of with local state and Federal occupational laws Ability to maintain confidentiality and security Good interpersonal and management abilities Strong verbal and written communication skills Excellent skills in building strong and working relationship with clients Proficient in Microsoft Office: Microsoft Word, Excel, PowerPoint, Outlook Type 40 wpm Work independently with little direct supervision.
Skills : Microsoft, Directing, System Assistant.
Description :
Conducted housing inspections to ensure tenants were compliant with housing rules and regulations.
Processed applications and manages assigned caseloads for individuals applying for Section 8.
Completed annual reviews on assigned caseload according to HUD policies and procedures.
Interviewed client to assist them in obtaining maximum benefits coverage.
Completed application for state program to expedite benefit approval.
Received and responded to telephone calls and written inquiries from customers and general public concerning all housing options, covered services and eligibility issues while maintain excellent customer service.
Maintained documentation of status of client on waiting list via computer system.
Experience
2-5 Years
Level
Executive
Education
MS In Community Psychology
Housing Choice Voucher Specialist Resume
Headline : Outgoing, deadline driven, and a self-starting Professional. Outstanding organizational and interpersonal skills, combined with the ability to work well under pressure, be a team player and be extremely accountable and punctual. Maintaining a level of teamwork and working relationships with peers and supervisors conducive to productive work.
Responsible for 400-450 incoming, outgoing and current residents.
Purged and sent out waitlist letters to applicants who wish to remain on the current waitlist.
Scheduled interviews, calculate incomes and issue Sec 8 vouchers along with search amounts for housing.
RAFTA is received from new landlord, forward information to have unit inspected for future move-ins.
Conducted 50 or more annual recertification's, monthly along with interims, transfers and special adjustments as needed.
Processed credit and background checks along with EIV's for each recertification.
Processed all billings for each tenant and forward to the Housing Agency that is responsible for the payment for that individuals voucher.
Experience
5-7 Years
Level
Executive
Education
Masters Of Science In Business
Housing Choice Voucher Specialist Resume
Objective : Seeking a position where my skill and experience can be utilized within an organization that consistently strives to provide quality and exceptional service. Conducting in-house participant file audits. Processing applications for Housing Choice Voucher programs, administer and carry out polices and procedures established for the Housing Authority, while maintaining records and furnishing reports on such activities.
Skills : Cares,MMis , Ecms, The Work Program. The Work Number.
Description :
MD Provided financial assistance for low-income individuals seeking housing in neighborhoods with better schools, employment, less exposure to crime and better amenities.
Interviewed applicants, and analyzed all applications to determine eligibility based on HUD income guidelines, household size etc.
Verified incomes including verification of child support, employment, and social security.
Communicated with ineligible applicants to obtain required documentation to determine if the program is applicable to the applicant.
Scheduled interviews, and notified candidates of status in eligibility process.
Created and mailed reject letters to candidates who did not qualify or were being terminated from the program.
Conducted briefings, issued Housing Choice Vouchers, processed re-certifications, interim changes/and or moves, Provided HUD support to clients regarding various issues.
Experience
2-5 Years
Level
Executive
Education
MS
Housing Choice Voucher Specialist Resume
Summary : To obtain an Administrative position that utilizes my excellent organizational, interpersonal, and communication skills. To be given the opportunity to help maximize agency goals and objectives, and an opportunity to work with the public. Providing case management, annual and interim screening protocols for residents, communicating with residents and resources, referring individuals to community supports, working with a variety of local agencies to ensure residents success.
Skills : Communicating Skills, Social Worker, Planning, Housing.
Description :
Scheduled and conducted annual and interim examinations to determine eligibility and payment adjustments.
Provided prompt, courteous customer service; responds to participant's inquiries and complaints.
Intervened in crisis situations as necessary and appropriate.
Exercised an acceptable level of judgment, independence and problem-solving skills in addressing and completing assignments.
Maintained a level of teamwork and working relationships with peers and supervisors conducive to productive work.
Conducted in-house participant file audits.
Worked with a case load of over 400 low-income individuals of various social and ethnic backgrounds in finding them adequate and low-income housing.
Experience
10+ Years
Level
Senior
Education
Master Of Public Administration
Housing Choice Voucher Specialist Resume
Objective : Results focused, quality-driven leader with over 5 years experience in accounting and administrative duties. Detail oriented planner with ability to multitask and meet deadlines. Creative problem solver, relationship builder and exceptional writer with effective communication skills. Highly interpersonal and dynamic team player with strong work ethic.
Conducted eligibility interviews based on income, household composition, and living expenses to administer Housing Assistance Payments (HAP) Contracts.
Negotiated lease contracts to program affordability based on payment standard demographics.
Created a book of business, followed up daily with clients, provided feedback, made recommendations and provided solutions to better assist their living standards.
Supervised employees of the department Worked with a case load of over 400 low-income individuals of various social and ethnic backgrounds in finding them adequate and low-income housing.
Created leases, screened potential clients to determine eligibility on the housing program.
Generated landlord checks and tenant checks using an accounting software program.
Handled accounts receivable and payables for the various housing authorities in which we worked.
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