An Information Management Journeyman performs, supervises, and manages a variety of communications and information management tasks and activities such as supporting staff, publishing recording, administrative communications, and workgroup management. Related duties are listed on the Information Management Journeyman Resume as – managing electronic and manual publications and forms development, control, design, storage, and dissemination; acquiring and distributing publications and forms using manual or electronic means, providing guidance to ensure publications and forms meet prescribed format, and style; implementing procedures for manual, and electronic creation, control, and disposal of administrative communications.
Knowledge, skills, and abilities include the following – knowledge of the policies, procedures relating to the lifecycle of information and control of information resources, a good understanding of the information systems including operation and support; and general office management principles. For entry into this specialty, completion of a high school with courses in information systems or computer science is desirable.
Objective : Dynamic Information Management Journeyman with 2 years of experience in delivering exceptional administrative and technical support. Skilled in managing user accounts, providing desktop support, and leading training initiatives. Committed to fostering efficient information systems and processes that enhance productivity and operational excellence.
Skills : Effective Communication, Data Analysis, Database Management, Information Security
Description :
Provided technical, administrative, and personnel support to over 430 squadron members, improving efficiency and service delivery.
Supplied newcomers with network, email accounts, and computer access, ensuring a smooth onboarding experience.
Managed data entry and retrieval processes to ensure accuracy and efficiency.
Maintained user accounts and supervised two client support administrators, fostering team development.
Developed and maintained databases for effective information storage.
Programmed over 160 Itronix Gobooks for flight line use and reprogrammed e-commerce Gobook containers, saving the unit $3,000 on site visits.
Designed and built a conference room from scratch, including installation of a smart board and computers, enhancing meeting capabilities.
Experience
0-2 Years
Level
Entry Level
Education
B.S. IM
Senior Information Management Journeyman Resume
Summary : Accomplished Information Management Journeyman with 10 years of comprehensive experience in optimizing information systems and processes. Expert in data management, user support, and team leadership, dedicated to enhancing operational efficiency. Proven ability to implement strategic initiatives that drive performance and support mission objectives.
Skills : Information Systems Management, Performance Evaluations, Professional Training & Development, Data Quality Assurance, Bilingual Communication (spanish)
Description :
Trained staff on best practices for data management and usage.
Collaborated with the system program officer director on administrative duties, directly enhancing mission effectiveness.
Managed military records, reviewing and processing 800 reports across five units, ensuring compliance and accuracy.
Coordinated ground and air transportation for official trips, optimizing resource allocation.
Assisted the SPO Director and Sub-directors in preparing military evaluations, award recommendations, leave requests, and personnel requisitions.
Delivered customer service to 6,000 military and civilian personnel, processing evaluations and promotions efficiently.
Organized meetings and logistics for office events, promoting team collaboration.
Experience
7-10 Years
Level
Senior
Education
B.S. IM
Information Management Journeyman Resume
Headline : Accomplished Information Management Journeyman with 7 years of experience in enhancing information systems and optimizing data management processes. Proficient in user support and technical administration, I excel in developing strategic initiatives that boost operational efficiency. My commitment to delivering innovative solutions has consistently driven team performance and improved organizational outcomes.
Skills : Project Coordination, Data Privacy Compliance, Software Development Life Cycle, Troubleshooting Skills, Data Entry Accuracy, Collaboration Tools
Description :
Delivered comprehensive information management services for over 12,000 personnel, enhancing communication and operational efficiency.
Ensured optimal performance of existing systems, achieving a 99% uptime rate.
Formulated and implemented user support policies, improving service delivery and user satisfaction.
Effectively communicated project expectations to stakeholders, ensuring alignment and timely execution.
Managed the installation of critical communication systems, significantly enhancing network capabilities.
Provided technical support to over 2,000 end-users, maintaining zero downtime across operations.
Coordinated staff meetings to communicate objectives and progress, fostering unit-wide collaboration and support.
Experience
5-7 Years
Level
Senior
Education
B.S. IM
Junior Information Management Journeyman Resume
Objective : Enthusiastic Information Management professional with 5 years of experience in managing data integrity and enhancing information systems. Adept at providing technical support, optimizing workflows, and ensuring compliance with policies. Eager to leverage skills in data management and user support to contribute to a dynamic team and improve operational efficiency.
Skills : Data Management, Data Governance, Technical Support, User Support, Cloud Computing, Business Intelligence
Description :
Conducted system diagnostics to identify and resolve hardware and software issues.
Provided exceptional customer support by managing inquiries from visitors and phone calls.
Reviewed and transcribed meeting minutes and monthly reports for accuracy.
Corrected errors in personnel promotion requests, ensuring compliance with regulations.
Managed administrative communications, enhancing the flow of information within the organization.
Operated information systems to facilitate data creation, collection, and dissemination.
Assisted customers with lifecycle management of their information resources.
Experience
2-5 Years
Level
Junior
Education
BSIM
Information Management Journeyman Resume
Summary : Information Management professional with 10 years of extensive experience in enhancing data integrity and optimizing information systems. Proficient in user support, compliance assurance, and technical administration, I excel in implementing strategic initiatives that elevate operational performance. I am dedicated to fostering efficient processes that drive organizational success and improve team effectiveness.
Skills : Data Integrity Management, Stakeholder Engagement, Metadata Management, Data Migration, Reporting Tools, Agile Methodologies
Description :
Ensured compliance with DOD security protocols by managing patch deployment across all network machines.
Collaborated with Information Assurance to bolster network security measures for sensitive information.
Supervised a team of three Information Management Technicians, optimizing workflow in the Orderly Room.
Coordinated travel and TDY orders for senior leadership, ensuring timely execution of mission requirements.
Awarded for exemplary technical support and customer service, enhancing team performance.
Maintained operational efficiency of office equipment through regular service and maintenance.
Led the development of a web page for Integrated Command and Control, improving information accessibility.
Experience
10+ Years
Level
Executive
Education
B.S. IM
Assistant Information Management Journeyman Resume
Objective : Versatile Information Management professional with 5 years of experience in optimizing data integrity and enhancing information systems. Proficient in technical support, records management, and compliance. Adept at implementing effective processes that streamline operations and elevate team performance. Ready to contribute to a collaborative environment and drive operational excellence.
Ensured data accuracy through regular validation checks.
Configured and deployed applications and information systems, ensuring seamless operation.
Participated in cross-functional teams to enhance data sharing.
Directed administrative actions for the Airfield Operations Flight, overseeing policies and procedures for over 110 personnel.
Developed training materials for new information management tools.
Updated operational documents, including letters of agreement and operating instructions.
Ensured compliance with Air Force regulations for a unit of over 100 members.
Experience
2-5 Years
Level
Executive
Education
B.S. IM
Information Management Journeyman Resume
Objective : Dedicated Information Management Journeyman with 2 years of experience in optimizing data flow and enhancing operational processes. Proficient in managing information systems, ensuring data integrity, and providing technical support. Eager to apply my skills in a collaborative environment to streamline operations and drive organizational success.
Skills : Data Architecture, Risk Management, Change Management, Information Retrieval, Data Warehousing, Sql Proficiency
Description :
Provided comprehensive information management support for the 57th Logistics Group, enhancing data accessibility for 200 personnel.
Streamlined the distribution process for incoming correspondence, ensuring timely responses and effective communication.
Analyzed data to improve workflow efficiency and reduce processing times.
Conducted training sessions for staff on information management systems and best practices.
Managed user accounts and ensured compliance with data protection regulations.
Developed standard operating procedures to enhance operational consistency.
Coordinated with various departments to facilitate effective information sharing and collaboration.
Experience
0-2 Years
Level
Fresher
Education
AAS
Associate Information Management Journeyman Resume
Headline : Resourceful Information Management professional with 7 years of experience in streamlining data processes and enhancing information systems. Adept at providing technical support and managing user accounts, I thrive in optimizing operational workflows. My focus on innovative solutions fosters improved productivity and supports organizational goals.
Skills : Performance Metrics, Software Development, Network Administration, Business Process Mapping, Data Strategy Development, Process Improvement
Description :
Supervised and maintained comprehensive information management functions, including local area network configuration and troubleshooting.
Collaborated directly with the Commander and Director of Operations to support strategic initiatives.
Conducted research to support data-driven decision-making.
Managed the unit awards and decorations program, enhancing recognition and motivation among personnel.
Reviewed and processed all incoming correspondence, ensuring compliance with established protocols.
Coordinated scheduling for all unit members regarding time off and training sessions.
Led the transition from Windows 2000 to Windows XP, resulting in a 68% increase in unit productivity.
Experience
5-7 Years
Level
Executive
Education
B.S. IM
Information Management Journeyman Resume
Headline : Skilled Information Management Journeyman with 7 years of dedicated experience in enhancing data integrity and optimizing information workflows. Proficient in user support, data management, and technical administration, I am committed to driving operational efficiency through strategic process improvements. My focus on innovative solutions consistently elevates team performance and aligns with organizational goals.
Skills : Microsoft Office Suite, Defense Travel Management, Advanced Computer Systems Proficiency, Data Analysis And Spreadsheet Management, Graphic Design Software Proficiency, Data Mining
Description :
Provided leadership to ensure clear assignments and expectations among team members.
Conducted on-the-job training to enhance crew competencies in work methods.
Demonstrated best practices for effective information management processes.
Addressed crew inquiries regarding policies and procedures to ensure compliance.
Facilitated crew meetings to promote communication and operational efficiency.
Monitored work environments for safety and adherence to environmental procedures.
Initiated corrective actions to mitigate unsafe conditions and ensure compliance.
Experience
5-7 Years
Level
Senior
Education
B.S. IM
Information Management Journeyman Resume
Summary : With a decade of extensive experience in information management, I excel in optimizing data systems and enhancing operational workflows. My expertise includes data integrity management, user support, and leading strategic initiatives that improve efficiency. I am passionate about leveraging technology to streamline processes and contribute to organizational success.
Skills : Data Lifecycle Management, Performance Monitoring, Data Modeling, Data Privacy Regulations, Compliance Standards
Description :
Promoted a culture of safety and accountability among team members.
Implemented safety training programs and ensured adherence to safety regulations.
Coordinated resources and personnel for timely project completion.
Participated in cross-functional committees to improve workflow processes.
Managed the annual budget and resource allocation for the unit.
Conducted regular audits to ensure compliance with operational standards.
Facilitated team meetings to address project challenges and solutions.
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