An Information Systems Assistant is also referred to as the technical support or IT assistant, works for a wide range of companies that offer technical computer assistance to customers and co-workers. Some of the job duties associated with the role are listed on the Information Systems Assistant Resume as – helping to operate an efficient business in the technology-driven world, working directly for the company that contracts workers out to multiple clients, solving computer issues of staff or employees; examining computer networks or specific computers, diagnosing problems and performing maintenance such as cleaning hardware, solving advanced problems such as firewall issues to viruses and spyware.
To provide such technical assistance, the following skills are needed –strong customer service and communication skills, IT experience, and website maintenance skills, extensive knowledge of networking and computers, and experience with software and hardware support. A technical diploma is mandatory, however, possessing a degree in IT will be useful.
Summary : Experienced in Microsoft Office 97, 03, 07, 10. Microsoft Windows Family; XP Professional, Vista, Windows 7, Exchange Server, Server 2003, 2007, 2008. PC hardware and software repair, work with varies makes of PCs. Great experience of PC setup and installation, as well as various peripherals, data entry, and file updating. Typing skills exceed forty words per minute, excellent on a ten key adding machine, also, office equipment such as, copy machine, faxing, posting, and switchboard.
Skills : MS Office, PACMED, CERNER, PyxisConnect 2.5, Ascend-IP 1.0, ConnectRX 6.8.1.4, Pyxis MedStation 4000, HTML 4, SQL, Typing speed at 65 wpm; and Bilingual in the English and Spanish languages.
Description :
Assembled and configured network components associated services.
Set up and maintained basic network operations, including assembly of network hardware.
Established network users, user environments, directories, and security for networks being installed.
Installed and Configured Windows Server 2003 and 2008, Exchange server 2003 and 2010 Install and Configure Windows Family OS: XP Professional, Windows 7 family Works with work orders and trouble ticket's in an automated helpdesk systems Troubleshoots the operation of server, desktop computers, and printers also documenting the problem.
Provided users with accounts and email with Active Directory and Exchange Provides on-site or remote support.
Experienced dealing with network hardware, software, and service vendors.
Installed new PC and set up for user with applications needed.
Experience
10+ Years
Level
Senior
Education
Computer Networking Systems
Information Systems Assistant Resume
Summary : Thoroughly experienced data analyst with working knowledge of SQL, R programming, scripting, and some software programming, mingled with strong critical thinking and problem solving skills. Reliable, responsible, loyal and enthusiastic. Collaborative yet independent.
Skills : ESRI ArcGIS, Cartography, Spatial Analysis, Microstation, GeoMedia, Excel, Microsoft Office, Microsoft Access, SAS, SQL, SPSS, PCI Geomatica, Exelis VIS ENVI, Python, Java.
Description :
Provided troubleshooting of hardware and software issues via site visits or over the phone.
Tracked issues and calls via a case-tracking database.
Managed, maintained and developed the case-tracking database.
Created this SQL database myself in Microsoft Access.
Managed network account requests electronically via our enterprise SharePoint solution.
Managed building security access with employee access cards through Facility Commander.
Served as point of contact for agency wide technical issues.
Experience
7-10 Years
Level
Management
Education
Bachelors
Information Systems Assistant Resume
Objective : To obtain an Information Systems Assistant position with a growing company where I can utilize my existing skills with the opportunity for personal and professional growth. Inventory/Data Entry Clerk.
Skills : Microsoft Office, Network Administration, Forklift Operator.
Description :
Collated purchase orders and purchase requisitions in order to order materials, goods and supplies; Send them to the suppliers.
Reviewed inventories and order as required.
Reviewed deliveries against the orders.
Tracked the status of any orders.
Dealt with non-supplied, back orders, under orders, over orders and damaged goods.
Ensured that any invoices are sent to accounts for payment.
Produced and maintained all reports.
Experience
2-5 Years
Level
Junior
Education
Bachelor Of Arts In Geography
Information Systems Assistant Resume
Headline : Information Systems Assistant with over fourteen successful years providing quality support to all levels of executives and staff in midsize to large corporate companies. Extensive experience coordinating and overseeing special project, IT facilities, desktop and system troubleshooting. Outstanding organizational and problem-solving abilities with strong background in technical support, project coordination and staff training. Excellent customer service, communication and technology skills with proof of computer proficiency.
Responded all technical requests and provided technical support over 4000 users remotely or in person.
Performed software installations, re-imaged computers by using the Altiris server console.
Troubleshoot and resolved problems related to operating systems, networking, software applications, internet connectivity, telephony, printing, scanning and copying.
Repaired and upgraded desktop computers, laptops and server hardware as required.
Provided Exchange 2003 Server, Microsoft Outlook 2003, and webmail support.
Processed new users' account, edited account group policy and password change requests.
Maintained records of work-in-progress and work completed through Track IT ticket system, and prepared appropriate reports as required.
Experience
5-7 Years
Level
Executive
Education
Bachelor Of Business Administration
Information Systems Assistant Resume
Summary : Information Systems Assistant Professional with over four and a half years of technical support in a corporate environment. Have excellent customer service skills earned through assisting users of varying levels of technical knowledge. Ability to quickly learn new technologies and apply them. Have an exceptional work ethic and dedication to helping people in any way possible. Ability to quickly adapt to whatever situation is present and succeed in that situation.
Skills : VOIP, Customer Service, Ms. Office Suite, Electronic Medical Records, Active Directory.
Description :
Assisted users with all hardware and software-related issues in a Healthcare environment.
Assisted users with both Information Systems and Electronic Medical Records problems.
Solved Workstation, EMR, printer, phone, application, networking, and Citrix-related problems, both onsite and remotely.
Worked as part of a close-knit team to complete projects in a timely manner.
Coordinate all user and equipment moves from an IT perspective.
Created, disabled, and edited accounts in the active directory.
Managed CAHPS samples submitted from various healthcare agencies.
Experience
7-10 Years
Level
Management
Education
BS In Computer Science
Information Systems Assistant Resume
Headline : Highly qualified Information Systems Assistant with experience in the industry. Enjoy creative problem solving and getting exposure to multiple projects, and I would excel in the collaborative environment on which your company prides itself.
Skills : Microsoft Office, Printer Repair, Printer Repair, Laptop Repair.
Description :
Performed full performance level technical work in maintaining office automation equipment and software.
Assisted Office of Technology staff in purchasing, installing and monitoring computer systems.
Troubleshoot basic software and hardware problems.
Trained Users on IS & C Mainframe procedures.
Set up spreadsheets and database applications.
Produced, compiled, and documented reports.
Maintained inventory for all WV DHHR agencies in FIMS Fixed Asset System.
Experience
5-7 Years
Level
Executive
Education
High School Diploma
Information Systems Assistant Resume
Headline : Seeking an Information Systems Assistant position with a reputable organization. I have strong communication skills, organizational abilities and extensive computer knowledge.
Skills : Inventory Management, Administration, Customer Service, Documentation, Team Leadership, Microsoft Office, Billing, Computer, Data Entry, Research.
Description :
Maintained approximately 100 workstations and one Windows NT Server.
Performed work with multiple operating systems such as Windows 3.11, 95, 98, NT, 2000 Professional, and XP.
Performed daily work routines with multiple applications to include Internet Explorer, Adobe Acrobat, Microsoft Outlook Express, and Microsoft Office: 2000 Professional Suite, Windows XP Professional Suite.
Setup of personal computers or terminals, printers or other peripherals including installation of operating systems and application software.
Maintained and troubleshoot perimeter taut wire fence alarm system to include replacement of main boards, sensors, pressure tabs and barbed wire fence to insure proper facility security.
Programed, installed and coordinated repairs for Motorola portable radios, Marctrac mobile radios, command plus base stations.
Maintained and set up new inmate telephone systems for approximately 900 inmates.
Experience
5-7 Years
Level
Junior
Education
GED
Information Systems Assistant Resume
Headline : Obtain an Information Systems Assistant position that will allow me to expand my knowledge and utilize my abilities to plan, implement, and control projects effectively; as well as schedule and track assignments, and also gather evaluations used to prepare reports for review.
Skills : Experience with survey design, rollout, and analysis using both Toluna QuickSurveys and SurveyMonkey, Working knowledge of HTML, CSS, and JavaScript, Proficient with Axure RP, Inkscape, Photoshop, and Microsoft Excel.
Description :
Maintained and keyed in all data for the association in the Access database.
Designed database using macros, queries, etc.
Played a major role in development of the association's database applications.
Used Filemaker and Word to creat forms, labels, etc.
Converted Windows 3.1 environment to a Windows NT environment.
Ran backup tapes nightly.
Served on Marketing, and Database/Computer committees for the association.
Experience
5-7 Years
Level
Executive
Education
MS
Information Systems Assistant Resume
Headline : Providing technical resolution and guidance on the use of IT equipment and software, to include informing users how to access programs, troubleshoot programs and reset passwords, and also Providing technical and administrative assistance to Senior Information Systems Officer.
Skills : Computer Support, Surveyor.
Description :
Provided technical support for Gold Bond Inc.
Deployed and maintained IT systems and equipment, including: vRanger 6.0, Kerio Control, AD & Group Policy, Windows Server 2003 & 2008, Google Apps Enterprise, Microsoft SQL 2005 & 2008, Microsoft Dynamics NAV & CRM, Docushare, Zultys VOIP, Linux, ZAP BI, Spiceworks 6.2, VMWare 4.1, Intermec handheld scanners, HP Pro Curve switches, Dell & Lenovo Servers, Dell, Lenovo, HP, iMac, & Mac computers.
Setup new employees for job functions.
Repaired and upgraded computer hardware and software.
Supported company cell phones, tablets, printers, routers, and switches.
Diagnosed and resolved any technical issues within the company, customer service call center, front office, shipping & manufacturing areas.
Supported and maintained MySQL in a production environment including SQL queries and schema optimization.
Experience
5-7 Years
Level
Junior
Education
MS
Information Systems Assistant Resume
Summary : Monitoring and reading the system; responding to prompts, assists with training new users in equipment operations; coordinating scheduling of training classes, Installing computer equipment; moves and or replaces terminals, printer cables, and other equipment.
Skills : Microsoft Word, Photoshop, WordPress Website Builder, Reason, Pro Tools, Logic Pro, and Final Cut Pro.
Description :
Conducted automated outreach functions utilizing specific automation databases.
Assisted in the development of training material for staff presentations.
Assisted in developing and maintaining systems to ensure accurate data entry.
Entered and retrieved data and apply a high degree of accuracy in entries.
Assisted in the development of management reports as needed.
Completed reports needed to evaluate performance.
Assisted in web development utilizing PHP and MySQL.
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