Information Technology Assistants are involved in providing various computer and technology support. The job portfolio of the IT Assistants describes the following job roles and responsibilities- installing computer network, operation and maintenance of office computer systems and other communication systems, assisting in configuration of hardware and software, setting peripherals, providing day to day support for system users, helping in the desk like answering calls, writing reports, tracking inventory, evaluating new technologies, developing contingency plans to support during network failure and negotiating with vendors.
The most –sought after qualifications and skills expected from information technology Assistants are knowledge of computer networking systems, in-depth awareness of hardware, troubleshooting capacity and ability to make repairs as and when necessary. Some employers require a Degree in Computer science or Information system or the related, while few others pick the Information Technology Assistant Resume that embraces a technical training coupled with relevant experience.
Objective : Customer-focused professional who uses excellent communication and problem-solving skills to quickly and courteously resolve customer issues. Provides wide range of experience in providing technical support to end users in Lean manufacturing, quality driven manufacturing environment.
Skills : Microsoft Word, Excel, PowerPoint, Access, Outlook, Active Directory, Syteline.
Description :
Performed help desk troubleshooting and problem resolution for end-user application software, hardware, and remote access connectivity supporting over 100 personal computers.
Maintained server rooms in two manufacturing facilities.
Responded to helpdesk calls and documented solutions.
Trained users in PC hardware/software and networks.
Handled all network documentation, drawings, IP address assignments, and logging.
Maintained all phone system hardware and software, as well as network and mainframe security.
Performed software updates; ensured all purchased software was in compliance with licensing requirements.
Verified all security and anti-virus checking software requirements.
Experience
2-5 Years
Level
Junior
Education
Information Systems
Sr. Information Technology Assistant Resume
Summary : To obtain an Information Technology or Network Administration position in a fast-paced environment where wide array of skills can improve the efficiency and performance of the organization.
Configure Windows and MAC operating systems with the latest updates for faculty and staff.
Set up Network drives to allow faculty and staff the ability to share and access files.
Set up VOIP devices for use in class and staff meetings.
Configure copiers and printers for network connections to allow wireless and network printing.
Perform computer repair for faculty, staff, and students.
Set up mail exchange server through Outlook allowing faculty and staff access to secure emails.
Maintain, update, and educate others on the use of A/V systems in classrooms used for classes, meetings, and various events.
Set up faculty accounts and monitor usage in MS Windows Server 2012.
Experience
10+ Years
Level
Senior
Education
Bachelor Of Science
Jr. Information Technology Assistant Resume
Headline : IT Assistant will provide support with purchases, installations, managing and monitoring network devices, PC's, peripherals and software. This position will troubleshoot both hardware and software problems.
Skills : Computer Hardware, Computer Repair, Typing, Written Communication, Video Editing, Video Production, Audio Editing, Customer Service, Android, Final Cut Pro, Microsoft Office.
Description :
Assist in the management of the University's student center as an information technology administrator.
Perform routine, as well as, unexpected computer repair and maintenance.
Provide technical support to employees and patrons alike.
Solve various network and software issues, often under little or no guidance.
Maintain machine software compliance and Active Directory structure and information.
Ensure that the department's data was routinely backed-up.
Installed operating systems, required software, and department-specific software on new computers.
Transitioned roughly 15 of our nearly 50 employees, their data, and user profiles to current Dell machines.
Experience
5-7 Years
Level
Executive
Education
Computer Engineering
Lead Information Technology Assistant Resume
Summary : Support the IT Department, including computer operations, technical support, telecommunications. Hard-working person who enjoys the challenges of the well-known IT industry.
Skills : Customer Service, Inventory Management, Windows 7.
Description :
Provided IT Help Desk support to VBI users via telephone and e-mail.
Gained first experiences in working with Macs as well as Linux.
Provided audio and visual production for VBI Conference Center presentations.
Assisted System Administrators in commissioning and decommissioning data storage clusters.
Set up new user accounts and e-mail accounts.
Assisted VBI users with wireless network issues.
Created and managed the company web page Maintained the operation of outdoor led sign and refreshed content with new advertisement graphics.
Relocated and set up computer and other technology equipment in schools.
Experience
7-10 Years
Level
Consultant
Education
Information Systems
Information Technology Assistant III Resume
Summary : Information Technology to build a long-term career in the Information Technology field with opportunities for career growth by keeping up with cutting edge technologies. To gain employment utilizing the knowledge and hands on skills obtained through training programs in the best possible way for achieving the company's goals.
Skills : HTML, CSS, PHP, Javascript.
Description :
Help maintain the availability of SSL VPN, WSUS, WAN and LAN resources in a multi-domain Microsoft 2003/2008 Server Active Directory environment.
Helped design and manage 10+ Wireless Mesh networks.
Helped design and re-build entire network in 2011.
Research networking and application solutions for deployment within the organization.
Prepare PC and laptops for distribution to the end-users and for public Internet access.
Maintain and create user accounts and policies within Active Directory.
Configure/maintain Internet filtering and security on public access PC's.
Experience
7-10 Years
Level
Management
Education
Computing
Information Technology Assistant II Resume
Summary : Strong experience working with data integration platforms and executing projects using these technologies. Expertise in customizing CRM, developing data integration tasks, and implementing streamlined business solutions in a competitive work environment.
Supported computer systems by installing latest software.
Assisted users with the setup of various E-Readers.
Taught users the basics of utilizing Microsoft Office applications.
Worked after hours with IT Manager to update computer systems.
Played an instrumental role in planning for the creation of a new Technology Center.
Introduced new data tracking methodologies to assist in more targeted efforts towards library patrons.
Technologies and Tools: Microsoft Excel, Malwarebytes Anti-Malware, CCleaner, Windows Command Prompt.
Experience
7-10 Years
Level
Management
Education
Psychology
Information Technology Assistant I Resume
Headline : Customer service oriented and organized Information Technologist seeks a position in which can utilize experience though positive interactions in a professional environment.
Skills : Customer Service Skills, Employee Training, Organizational Leadership, Troubleshooting.
Description :
Resolve hardware and software issues on campus.
Train new work-studies in the IT position.
Install of network cables through walls and ceiling.
Reimage computers to replace/ deploy on and off campus for college related departments.
Maintain computer hardware updates and activate software in numerous areas required on campus.
Prepare existing and new computers which involves joining computers to the RACC domain.
Assist RACC Helpdesk in resolving and closing Helpdesk tickets.
Experience
5-7 Years
Level
Executive
Education
Information Systems
Information Technology Assistant/Associate Resume
Objective : Ambitious, detail-oriented analyst versed in balancing priorities and meeting deadlines under pressure. Adapts quickly to challenges and changing environments. Determined financial professional with superior analytical and problem solving skills.
Skills : Data Trending Maintains confidentiality Self-managing Team Player Problem-solving Critical thinking.
Description :
Support LANs, WANs network segments, internet, and intranet systems.
Ensure design of system allows all components to work properly together.
Responsible of Microsoft exchange and Domain Controller (DC) in whole.
Installation of Network Printers and Digital senders.
Creation of mailbox-enabled & mail-mail-enabled users.
Identify and quality dysfunction resolution and implement all necessary means to minimize network unavailability period.
Train the IT assistants in client side troubleshooting/ desktop level troubleshooting.
Experience
2-5 Years
Level
Junior
Education
BCS
Information Technology Assistant/Specialist Resume
Headline : Broad knowledge learned from the curriculum of the program of Information Technology related to positions of help desk, network administration, project management, software development and database administration.
Skills : Customer Service Skills, Employee Training, Organizational Leadership, Troubleshooting.
Description :
Assist patrons with using the public computers and 3d Printers.
Help patrons download e-books and audio books on several devices.
Teach computer classes for both patrons and staff training.
Set up and configure new computers for public and staff use.
Help to maintain the library's website and social networking accounts.
Troubleshoot hardware issues and make necessary repairs.
Maintain the public computers and replace peripherals when needed.
Create original content for the library's YouTube channel.
Experience
5-7 Years
Level
Executive
Education
Bachelor's Of Technology
Information Technology Assistant Resume
Objective : Enthusiastic worker with a high-energy personality; Professional appearance; Work ethic; Technical savvy and proficient in industry related software and hardware.
Skills : IT Analyst, IT Executive.
Description :
Documented issues report to IT in tracking system.
Assist students, staff & faculty with network and database access.
Maintain routers, switches and servers for campus.
Provide procedural documentation and relevant reports.
Create CAT 5 straight through, crossover, rollover cables for the department.
Perform Multicast computer imaging for classroom labs.
Helped to repair, maintain, and upgrade lab computers.
Assisted staff and students with hardware and software problems.
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