An Inside Account Representative is hired to sell products and services to customers either in a store retail location or office environment. A well-written Inside Account Representative Resume mentions the following duties and responsibilities – communicating with customers, making outbound calls to potential customers, understanding customer’s needs, and identifying sales opportunities; answering potential customer’s questions, keeping up with product and service information and updates; creating and maintaining a database of current and potential customers; upselling products and services; researching and qualifying new leads, and closing sales and achieving sales targets.
To ensure success in this field, the following skills are considered essential – excellent communication skills, excellent phone and cold calling skills, exceptional customer service skills, strong listening and sales skills, proficiency in MS Office and CRM software, and prior work experience in a related area. A high school diploma or GED is considered sufficient for this role, however, possessing a degree will be highly advantageous.
Objective : Like to have a position that can provide an opportunity for advancement using the education and work experience I have earned. Experienced in Management and Supervisory positions along with a Bachelors Business Management.
Skills : Comprehensive Experience In MS Office, Windows, Salesforce, SPSS Statistics.
Description :
Resolved customer product and service issues by providing sales-related solutions.
Worked closely with branch managers and associates for territories I am covering.
Recommended MSC products, services, and solutions via telephone with established and prospective customers, utilizing a consultative selling approach.
Identified opportunities and makes product recommendations for customer-specific operational and technical needs.
Built excellent customer relations.
Demonstrated teamwork to ensure the achievement of team, individual, and corporate sales goals.
Maintained sales records and achieves the goals MSC set for me.
Experience
2-5 Years
Level
Junior
Education
High School Diploma
Inside Account Representative Resume
Summary : Over 20 years of increasing responsibility in Direct Sales, Sales Management, Business Development, Strategic Planning, Territory Development, and Sales Training and Coaching. Self starter, goal driven, ambitious and profit oriented. Strong team building and motivating skills. Successful in building solid relationships with management and staff and consistently meeting client objectives. Excellent written, communication and presentation skills Dedicated professional attitude, strong commitment, vision and leadership.
Skills : Microsoft Word, Microsoft Excel, Human Resources, Event Planning, Event Management, Project Management, Onboarding, Salesforce, Workday, Taleo, Hiring.
Description :
Prepared quotes for my assigned account base that included many high profile clients.
Provided competitive pricing, availability and purchasing history, followed with excellent customer service.
Proactively called out to new clients to grow company revenue and maximize profit.
Regularly setup meetings with manufacturer's reps and clients to insure the client's needs were met.
Attained Platinum Club status for six years in a row for growing sales at least 20%, year over year.
Developed 2 new accounts from the ground up that consistently ranked in the top 20 accounts in the Branch.
Successfully interacted with client's engineering staff and discovered new design opportunities.
Experience
10+ Years
Level
Senior
Education
High School Diploma
Inside Account Representative Resume
Objective : Inside Account Representative with 3+ years of experience in Answering inbound customer requests (>$5K) with responses to pricing, activity, and availability by contacting location manager, charter dispatchers, or location supervisor with the request, respond quickly to customer.
Skills : MS Office, Accounting Skills.
Description :
Authored training documents, received training in the implementation of structured on-the-job training, created and conducted performance tests improving overall competency & review matrixes within the Sales Support department.
Posts completed ERP conversion, created and implemented Training Procedures and Materials.
Added responsibilities and system access were required in the position.
Responded to customer needs consistent with MSC standards, culture, and business practices.
Led trials on products and materials to boost efficiency and save money for customers.
Gathered customer intelligence identifying transportation needs with customers operating in other markets/areas throughout North America pass information to other zones.
Grown large account/events charter sales by assigned annual/quarterly and monthly goals as set by Senior Director Charter Business.
Experience
2-5 Years
Level
Executive
Education
MBA
Inside Account Representative Resume
Objective : To obtain an Inside Account Representative position that allows me to utilize my extensive experience, while also utilizing strong leadership and excellent customer service skills.
Skills : Financial Analysis, MS Office.
Description :
Placed materials orders for John Deere stores in Iowa.
Expedited customer orders and ensured timely receipt of items.
Monitored and analyzed inventory utilization, and ensured proper stock was available to support customer needs.
Created production orders and purchase orders to replenish stock and accelerate the flow of material.
Communicated and maintained relationships with key suppliers to ensure accurate pricing, as well as negotiate lower costs.
Provided quotes to customers and suggested improvements for numerous products.
Partnered and helped build business plans and quarterly reviews to present to Senior Leadership.
Experience
2-5 Years
Level
Executive
Education
High School Diploma
Inside Account Representative Resume
Headline : To secure an Inside Account Representative position where I can learn as well as you my problem-solving skills to bring positive results to the company.
Managed and developed a portfolio of 56 clients, generating over in the first two months after training.
Completed a mandatory 9 week comprehensive, industry-leading sales training program.
Supported and coordinated with outside sales teams regarding day-to-day sales team operations.
Performed several administrative duties which included: contract development, following and reviewing commercial/military procurement regulations and procedures, reviewing certificates of compliance, first article documentation, and billing procedures.
Researched and responded to order status inquires, expedite requests, inventory and lead time inquires, sample requests, pricing and quoting.
Trained and initiated new employees/interns for the west coast region.
Maintained great rapport with clients, manufactures, and other department heads, enabling smooth transfers for our new representatives.
Experience
5-7 Years
Level
Executive
Education
Bachelors Of Science
Inside Account Representative Resume
Objective : Seeking a challenging Inside Account Representative position where my 10+ years of sales and marketing experience can be utilized to contribute to company-wide growth. Looking for a stable company that values and executes business ethics and fosters professional advancement for performance-oriented, success-driven individuals.
Skills : Microsoft Office, Presentations, Negotiations.
Description :
Exceeded my monthly sales goals of 50 new patients for the past 10 months.
Increased new patient referrals by 42% Made 60+ outbound calls daily and must provide 12 leads monthly to my outside counterparts.
Developed relationships with hospital decision makers: Directors of Nursing, Clinical Coordinators, Administrators, and Physicians.
Responsible for contacting Home Health Agencies, Wound Care Centers, and Doctors to have them refer patients to use NRE's products.
Experienced in the transportation industry (transit, cargo, express, package, waste disposal, armored car, etc) preferred.
Met or exceeded monthly sales targets, leads per week and other sales KPIs identified.
Managed internal resources and projects to support business partner relationships.
Experience
2-5 Years
Level
Executive
Education
B.S. In Business Administration
Inside Account Representative Resume
Summary : Seeking an Inside Account Representative profession with an outstanding career opportunity that will offer a rewarding work environment along with a winning team that will fully utilize management skills.
Skills : Social Media Marketing, Communication Skills.
Description :
Managed over 100 assigned accounts, business to business sales, sales quotes using many formats, quote follow-up to close sales, margin control, maintain customer satisfaction, order entry, product research, order acknowledgement, handle customer returns, warranty replacements.
Called different vendors to fill customer request, responsible of growth of accounts, and making sure hitting all sales and profit goals set by management.
Worked closely with the outside sales reps closing sales and creating new opportunities in MSC accounts.
Maintained customer discounts to keep gross profit margins high and have open communication with customers to notify of cost savings.
Used of Microsoft Office daily, to creating spreadsheets and other documents to fulfill customer request in a timely manner.
Helped team meet sales goals, margin goals, order accuracy goals, and all other customer relations on a daily bases.
Placed orders for material to supply John Deere Iowa stores.
Experience
7-10 Years
Level
Management
Education
GED
Inside Account Representative Resume
Headline : Responsible for managing customer relationships, remaining close to key decision-makers and influencers regarding reoccurring activities/events.
Skills : Microsoft Office, Leadership.
Description :
Managed inflow of orders being generated by the customer requisitioned for the assigned area.
Expedited of orders from the factory.
Managed delivery dates on orders to achieve 98% on time delivery to promise date.
Produced quotations for products for use on end user requisitions.
Resolved invoice price discrepancies with factory.
Adjusted complaints concerning billing or service rendered, referring complaints of service failures to designated departments for investigation.
Expedited orders and made sure customer received their items on time.
Experience
5-7 Years
Level
Executive
Education
High School Diploma
Inside Account Representative Resume
Headline : Self-motivated and resourceful team player who believes in completing the job right the first time. Customer perceived as an honest and trustworthy representative through persistent hard work. The loyal associate who is always looking for improvement by providing supportive input and respectful competitiveness.
Skills : Microsoft Office, Representative Skills.
Description :
Monitored, analyzed inventory, and managed the movement of material to ensure proper stock to support customers.
Responded to a high volume of inbound calls from existing and/or new customers, providing customers with relevant, accurate information on products and services.
Answered customer questions and provide appropriate solutions.
Maintained a customer focus by listening actively and maintaining composure.
Presented and sold new products and additional value-added services to both new and existing customers, including processing sales orders.
Answered customers questions and provide appropriate solutions.
Maintained performance based on goals and objectives.
Experience
5-7 Years
Level
Junior
Education
Bachelors
Inside Account Representative Resume
Objective : Inside Account Representative with 4+ years of experience in Identifying new sales growth opportunities with existing customers by navigating through business channels, asking qualifying questions, and building relationships with decision-makers.
Skills : Multitasking, Executive Skills.
Description :
Called on an established customer base and prospective customers via telephone to sell Weyerhaeuser Denver full range of products, which includes engineered lumber, plywood, OSB, Lumber and Specialty products.
Acted as point of contact with suppliers for product information to assist with customer requests and pull through sales.
Made outgoing calls to profitably grow sales to independent dealers, national accounts, specialty retailers and remanufacturers.
Interacted frequently with dealer personnel, including buyers, sellers and sales managers.
Executed of promotions and specials that assist with capturing sales.
Facilitated the execution of market pull through activities.
Coordinated with Weyerhaeuser Dealer Sales Reps to develop and implement effective customer strategies, ensure follow up on sales opportunities, and resolve sales and service issues.
Creating an account is free and takes five seconds.
You'll get access to the PDF version of this resume template.
Choose an option.
Sign up with Google
Sign up with Facebook
Sign up with Linkedin
This helps us make sure you're human and prevents spammers from abusing our services.
By continuing, you agree to our Privacy Policy and Terms.
Unlock the Power of Over 10,000 Resume Samples.
Take your job search to the next level with our extensive collection of 10,000+ resume samples. Find inspiration for your own resume and gain a competitive edge in your job search.
Get Hired Faster with Resume Assistant.
Make your resume shine with our Resume Assistant. You'll receive a real-time score as you edit, helping you to optimize your skills, experience, and achievements for the role you want.
Get Noticed with Resume Templates that Beat the ATS.
Get past the resume screeners with ease using our optimized templates. Our professional designs are tailored to beat the ATS and help you land your dream job.
