An Inside Sales Representative works within the sales department and typically are involved in bringing sales to the company by making cold calls to clients. The job roles and responsibilities that are carried out by these professionals to enhance sales revenue of the firm include – working with customers, identifying the needs, creating solutions, ensuring smooth sales transactions, closing deals, sourcing new opportunities, routing the customers to right executive, maintaining and expanding customer database for the allotted territory and performing successful online product demos.
The minimum requirements that decide the success of an Inside Sales Representative include – inside sales expertise, a track record of crossing sales target, telephone etiquette, proficiency in web presentation tools, experience working in relevant software like Salesforce.com or CRM, strong listening and communication skills. Most of the candidates applying for this employment mention in the Inside Sales Representative Resume a degree in the field of marketing or sales.
Summary : Inside Sales Rep II with 17 plus years of experience in the Manufacturing domain is seeking to secure a challenging and rewarding position in customer service within a successful company, where my experience will allow me to excel in customer support and grow within the company.
Skills : Microsoft Office, Inside Sales, Distribution, B2B, Negotiation, Project Management, CRM, Analytics, Manufacturing, Safety, Organizational Leadership, Notary Public
Description :
Reviewing and entering the customer quotations and orders for multiple product types.
Analyzing the customer specifications with quality to ensure proper material is quoted.
Working as a liaison between the customer and warehouse to provide proper ship dates.
Working as a liaison between internal customer and Sweden warehouse to handle and prepare air and ocean.
Creating the pricing information utilizing advanced excel spreadsheets for price calculation.
Providing weekly/monthly updates to outside sales managers to assist with customers forecast.
Pointing of contact for CPP customer service for the transition from axiom to new SAP system.
Maintaining and reviewing the customers' contracts for any changes in pricing or consignment levels.
Working closely with inventory control to review and forecasting inventory levels.
Responsible for assuring proper inventory levels of all material produced in Sweden held in the U.S.
Maintaining professional relationships within all departments of the company and customers.
Experience
10+ Years
Level
Consultant
Education
BS
Junior Inside Sales Rep Resume
Objective : Junior Inside Sales Rep with 4 years of experience is seeking to obtain a challenging position with a market leader that utilizes my experience in product management, sales management, and account management.
Skills : Customer Relations, Marketing, Operations, Process Improvement, Training
Description :
Reported to the President as a manufacturing sales representative for various component product lines resulting in $50 million annual revenue.
Generated revenue through quoting and promotion of new and existing products.
Liaison with outside sales force, distribution, and factories to ensure key accounts are effectively supported regarding any issues.
Launched new product lines into the marketplace to replace EOL (end of life) product lines.
Developed and maintained relationships with purchasing contacts and potential new customers.
Worked with engineering to determine end customer accurate part number cross-references.
Analyzed monthly sales account status reports with the area the Mangers to review sales goals and open action items.
Prepared weekly forecast reports by product line for senior management.
Experience
2-5 Years
Level
Junior
Education
BS
Senior Inside Sales Rep Resume
Headline : Senior Inside Sales Rep with 6 plus years of experience is seeking to obtain a Technical support/Inside sales position at a progressive and dynamic organization that allows me to utilize my many years of experience in establishing and maintaining customer relationships by providing responsive technical sales support. My abilities to interface with engineers to ensure technical responses to answer customer inquiries.
Skills : Excel, Linux, Microsoft Windows, Microsoft Word, Outlook
Description :
Providing sales assistance through inbound sales calls and emails for contractors, engineers, distributors, and consumers.
Formulating the price quotes from specifications and drawings utilizing individual costs from various vendors and suppliers.
Utilizing technical data and knowledge to provide technical assistance to resolve customer questions and issues.
Utilizing the current supplier base as well as locating new sources to quote and purchase material from.
Making outbound phone calls to prospect new customers and utilize the existing database to increase current sales volumes.
Applying interpersonal skills to forge relationships with current and new customers to increase sales.
Performing the weekly purchasing for all suppliers to maintain warehouse stock levels as well as special order material.
Setting up order processing framework for EDI transmissions, forecast uploads, and new part number.
Resolving and responding to the customer cases and inquiries including expedites, allocations, and escalations.
Experience
5-7 Years
Level
Senior
Education
Certification
Senior Inside Sales Rep Resume
Summary : Senior Inside Sales Rep with 8 plus years of experience seeking a responsible and challenging position that will utilize my education and background, expand my knowledge, and offer opportunities for professional growth.
Skills : Customer Relations, Inside Sales, Microsoft Office, Salesforce, Sales, Excel, Word, Project Management
Description :
Handling RFQs that come to us and quote what we manufacture and recommend for the given service and application.
Creating certificates of compliance and MTRS for customers once the orders get ready.
Following up on quotes that were made with the customer or the business partners to check their status.
Making presentations using excel and powerpoint for management to highlight the number of live quotes, total value, and the number of quotes made for each customer with their value.
Constantly meeting deadlines working in a fast-paced environment in a three-member team comprising the general manager, the application engineer and me.
Handling deduction discrepancies and monitoring past due account receivables by working with the customer, plant, pricing, and corporate credit department.
Defining the quality problem and the specifics of the complaint and communicates effectively to the plant and account manager for resolution.
Experience
7-10 Years
Level
Senior
Education
MBA
Inside Sales Rep Resume
Summary : Inside Sales Rep with 7 years of experience is seeking to have an opportunity to utilize and broaden my skills and knowledge in a rewarding and challenging position that I can take to the next level.
Skills : Proficient In Microsoft Outlook, Excel, And Word, Extremely Organized And Detail Oriented, Experienced With Working Closely With The General Public
Description :
Supported the team by providing assistance with quotes while utilizing DSA, Goal, HAC, GOV, POM, Salesforce, Custom kits, harmony, pre-sales/enterprise chat, and various other available tools while maintaining an SLA of less than an hour in most cases.
Responding to account partner calls and emails regarding compatibility issues and availability of products along with determining lead times.
Helping the account partners determine which product is best equipped to replace EOL products and make recommendations based on required specifications.
Providing the back-up to inside sales representatives during sick or vacation leave and during the holidays.
Had the opportunity to run my own accounts while assisting an ISR with a busy account set.
Been the recipient of several compliments from partners that appreciate my quick response and attention to detail.
Providing the sales training and coaching to improve sales techniques, product knowledge and meet performance goals.
Experience
7-10 Years
Level
Senior
Education
Certification
Inside Sales Representative III Resume
Summary : Inside Sales Representative III with 18 plus years of experience is looking to become a part of an organization that is positioned in the market competitively and innovatively and have an open opportunity for a sales professional with a diverse sales background who can train and develop its sales force to grow its business and footprint in a given marketplace.
Skills : Microsoft Office (Excel Word Access PowerPoint Outlook), Visual, Basic Languages: HTML, PHP, SQL Server Databases: MySQL, AS400, MS Access, Dedicated Team Player, Goal Setting, Self-motivated, Detail-oriented, Customer Service, Adept, Multi-tasker, Excellent Communication, Attention TO Detail, Teamwork.
Description :
Setting up the steel processing orders on a daily basis based on customer needs.
Received supplier of the year award from one of the largest agricultural companies.
Maintaining friendly and professional customer interactions at all times.
Answering the customers' questions regarding products, prices, and availability.
Managing a wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
Recommending, selecting and helping to locate and obtain the out-of-stock product.
Serving as the main liaison between customers, management and sales team.
Investigating and resolving the customer inquiries and complaints in a timely and empathetic manner.
Experience
10+ Years
Level
Consultant
Education
Associates
Senior Inside Sales Representative Resume
Summary : Inside Sales Representative with 19 plus years of experience with skills in fostering customer relations, developing and achieving daily sales goals, and effective in providing a high-octane, energetic and motivated sales team.
Skills : Sap, Peachtree Accounting, Quickbooks
Description :
Responsible for sales, inventory, purchasing, shipping, and technical information.
Sales orders are to be looked over and turned into operations manager on a daily basis.
Inventory must be watched constantly and purchase order are to be submitted to various vendors as quickly as possible to keep up with demand.
Managed 80% of a $40 million business case consisting of $2.3 million in sales monthly.
Answered customer inquiries and questions regarding product and service offerings.
Responsible for entire sales cycle via phone including sales presentation, overcoming objections, processing credit applications, processing payments and scheduling.
Consistently meet and exceed sales goals to become top sales person in my office.
Experience
10+ Years
Level
Consultant
Education
BS
Inside Sales Representative IV Resume
Summary : Inside Sales Representative IV with 21 plus years of experience is seeking to pursue a career in which my assets, extensive knowledge and efforts can contribute to the success of the company and my professional development.
Skills : Customer Service Oriented, Fully Bilingual, English And Spanish Computer Knowledge: Word, Excel, SAP Supervisory Organized Punctual.
Description :
Prepared quotes to the customers based on their requirements in a timely manner.
Constant communication, both written and spoken, with multiple suppliers to negotiate prices and delivery dates.
Analyzed sales reports to determine potential sales opportunities and determine possible reasons customers orders are lost.
Worked with the projects department in the development and presentation of their proposals.
Worked with the purchasing department on determining items to order for stock.
Provided customers with support in their technical needs, suggesting products based on their needs.
Provided both customers and others sales personnel with technical assistance related to new or existing applications.
Answered customers questions regarding products, prices, and availability.
Dedicated to continuously improving sales abilities and product knowledge.
Followed up with existing accounts and generating new business opportunities.
Experience
10+ Years
Level
Consultant
Education
Associates
Junior Inside Sales Representative Resume
Objective : Junior Inside Sales Representative with 4 plus years of experience in the Manufacturing domain is seeking to find a challenging and fulfilling position where I can use my inside sales experience to grow professionally and personally.
Familiarity with organizational practices, records management, and general administration.
Proficiency in using computers, telephone systems, typewriters, calculators, and copiers.
Communicating with the management staff to get the approval of manual checks and purchase orders on a daily basis.
Assisting with customer testimonial and submission/approval process of marketing ads.
Designing series of combo offers for advertisement campaigns that incorporate promotional activities for tv.
Updating the perpetual inventory monthly and adjusted the perpetual system for all outgoing shipments.
Driving the sales revenue and market share by managing a defined territory to achieve quota.
Working to make sure all orders were taken care of and delivered in a timely manner.
Providing an input on stock items and provided takeoffs and quotes in a timely manner.
Experience
2-5 Years
Level
Junior
Education
High School
Senior Inside Sales Representative Resume
Summary : Senior Inside Sales Representative with 7 years of experience in the Manufacturing domain is seeking to secure a challenging career opportunity utilizing my previous experience while providing professional enrichment to both my future employer and myself.
Skills : Microsoft Office, AS400, JD Edwards Software, SAP System (R/3, B1), Typing 65 WPM
Description :
Supported the customer accounts as assigned to include order processing, quotes, and customer communication.
Monitored SAP and looked for product trends. Made recommendations to support customer base accordingly.
Maintained the price list for both sales purchasing within the SAP system.
Provided the formal quotations as needed and offer customers alternate products as directed.
Strengthened relationships with identified customers through increased communications.
Generated the weekly, monthly, quarterly, or yearly reports as requested. Included but not limited to on-time delivery (OTD) and late order reports.
Distributed the correspondence to appropriate sales representative relating to their territory.
Assisted with the trade show coordination and attended exhibitions when necessary.
Managed customer account resolution while maintaining customer relations to secure optimal sales and minimize bad debt exposure.
Experience
7-10 Years
Level
Senior
Education
Associates
Inside Sales Representative Resume
Objective : Motivated, highly organized, Inside Sales Representative with 1 plus years of experience seeking to fill a position that utilizes my extensive experience in customer service, office organization and advance computer applications. I take pride in helping the company I work for thrive and succeed either as a hard-working team member or independently.
Required to make and log the outcome 75 to 100 phone calls per day.
Striving for at least 12 or more accreditation sales per month. Some leads are provided, and call logs are kept daily.
Collecting and completing the basic company background information during the call as well as securing payment method.
Following up with new accredited business as necessary, if more details are needed.
Maintaining the composure when dealing with a wide range of personalities.
Orchestrating noteworthy development of quota objectives and future direction within the territorial area and its accounts.
Creating email campaigns for products, which were instrumental in customer experiences and service satisfaction.
Cultivating leads in security systems and automation through conversation via phone, email and sms lead to a signed agreement with the company.
Experience
0-2 Years
Level
Fresher
Education
College
Inside Sales Representative I Resume
Summary : Skilled Inside Sales Representative with 13 years of experience who is highly-motivated, sales-oriented, eager to obtain a management or sales position in a strong and growing company with the opportunity for advancement.
Closed 34 new clients worth over $10 million of new business revenue within the first 14 months.
Global account manager for both OfficeMax and office depot platform customers. I maintained over 110$ imu as well as over 100% sales year after year.
Ability to create relationships over the phone which leads to increased sales. I also showed the ability to handle multiple large revenue clients and solve their issues with shipping, pricing and customer service issues.
Working with existing clients to provide product knowledge and new promotions. Calling on warm and cold leads to add the new business for the company.
Demonstrated breadth and depth of knowledge to position and map hp capabilities that effectively aligned to client business objectives and initiatives.
Consulted with small and medium businesses to design hardware and software solutions to suit their technology needs. Interfaced with a highly diverse set of functions and buyers at all levels within the customer organization.
Identified emerging market trends and opportunities. Conducted multi-product services, complex sales, and integrated solutions.
Experience
10+ Years
Level
Consultant
Education
Business Management
Jr. Inside Sales Representative Resume
Objective : Jr. Inside Sales Representative with 3 plus years of experience in the Construction domain is seeking to find a career opportunity that will utilize the full range of my professional business skills in a growing company with room for advancement.
Researching, identifying and prospecting the potential new accounts, contacts and/or opportunities to increase sales.
Growing and nurturing the existing accounts or contacts to obtain new or increased sales business.
Conducting outgoing calls to secure appointments an/or follow up on existing projects and qualifying the leads.
Entering and maintaining the data in CRM to achieve informational transparency across the sales organization.
Assisting the field sales personnel and customers through document preparation and information fulfillment.
Working cross-functionally to support the needs of customers, resolve problems and make doing business with gaf easier and more positive.
Partnering with the sales colleagues to enhance team performance and support achievement of sales plan.
Fielded inbound sales call ensuring the customers’ inquiries were answered in a timely manner.
Experience
2-5 Years
Level
Junior
Education
Business Administration
Inside Sales Representative Resume
Summary : A hard-working Inside Sales Representative with 18 plus years of experience in the Technology domain having excellent customer service skills, leadership experience and ability to multi-task effectively looking for a position to utilize these skills.
Skills : Microsoft Office, Salesforce.com, Customer Service, Management, Commissioned Sales, Business To Business Sales, Cold Calling
Description :
Driving the inbound and outbound calls, emails, and quote requests to focus on maintaining and expanding customer relationships as well as increasing conversion gains with existing and new customers.
Acting as a trusted business advisor to the customer and utilizes the knowledge of dell services products, technology, and tools to help customers grow thrive.
Recommending the services solutions considering customer needs and dell interests.
Staying abreast of current industry trends and how dells customers are being impacted to help solve specific market challenges in targeted segments.
Engaging cross-functional resources, regardless of geographic location, in order to achieve goal/ meet customer needs.
Making decisions based upon an appropriate amount of information/data analysis.
Sourcing new sales opportunities through inbound lead follow-up and outbound warm calls and email.
Experience
10+ Years
Level
Consultant
Education
BS
Inside Sales Representative Resume
Summary : Aggressive, energetic and driven Inside Sales Representative with strong verbal and written communication skills. Results-oriented individual with over 22 years of executive level sales experience. Areas of expertise include Relationship Management Cold calling/prospecting Pricing negotiations Building referral networks Socratic selling Executive level sales.
Skills : Proven Expertise In A Fast-paced, Complex Environment, Microsoft Office, SAP, Salesforce, Constant Contact, Customer Service, Time Management, Solving Problems/ Analytical, Ability To Multi-task, Able To Meet Deadlines, Works Well Under Pressure
Description :
Responsible for handling 20+ customers toll processing requirements. Core customers including but not limited to; merit industries Midway Products, AK Steel, Ford, Chrysler and Magna.
Analyzing and entering the chemistries/physical properties of the material in accordance with customer specifications.
Coordinating trials and product changes with customers, quality department, and production schedule.
Direct communications with mills in order to provide 100% on time customer delivery.
Knowledge of process for all slitting and blanking lines with regards to work orders.
Communicating with VPs and outside sales representatives on an ongoing basis regarding new leads and provide feedback on existing leads.
Monitoring and managing all open issues in regard to bids, RFPs, orders, and projects.
Conducting webinars regarding search engine optimization to educate potential clients.
Experience
10+ Years
Level
Consultant
Education
Diploma
Inside Account Representative Resume
Summary : Seeking an Inside Account Representative profession with an outstanding career opportunity that will offer a rewarding work environment along with a winning team that will fully utilize management skills.
Skills : Social Media Marketing, Communication Skills.
Description :
Managed over 100 assigned accounts, business to business sales, sales quotes using many formats, quote follow-up to close sales, margin control, maintain customer satisfaction, order entry, product research, order acknowledgement, handle customer returns, warranty replacements.
Called different vendors to fill customer request, responsible of growth of accounts, and making sure hitting all sales and profit goals set by management.
Worked closely with the outside sales reps closing sales and creating new opportunities in MSC accounts.
Maintained customer discounts to keep gross profit margins high and have open communication with customers to notify of cost savings.
Used of Microsoft Office daily, to creating spreadsheets and other documents to fulfill customer request in a timely manner.
Helped team meet sales goals, margin goals, order accuracy goals, and all other customer relations on a daily bases.
Placed orders for material to supply John Deere Iowa stores.
Experience
7-10 Years
Level
Management
Education
GED
Inside Account Representative Resume
Headline : Responsible for managing customer relationships, remaining close to key decision-makers and influencers regarding reoccurring activities/events.
Skills : Microsoft Office, Leadership.
Description :
Managed inflow of orders being generated by the customer requisitioned for the assigned area.
Expedited of orders from the factory.
Managed delivery dates on orders to achieve 98% on time delivery to promise date.
Produced quotations for products for use on end user requisitions.
Resolved invoice price discrepancies with factory.
Adjusted complaints concerning billing or service rendered, referring complaints of service failures to designated departments for investigation.
Expedited orders and made sure customer received their items on time.
Experience
5-7 Years
Level
Executive
Education
High School Diploma
Inside Account Representative Resume
Objective : Inside Account Representative with 4+ years of experience in Identifying new sales growth opportunities with existing customers by navigating through business channels, asking qualifying questions, and building relationships with decision-makers.
Skills : Multitasking, Executive Skills.
Description :
Called on an established customer base and prospective customers via telephone to sell Weyerhaeuser Denver full range of products, which includes engineered lumber, plywood, OSB, Lumber and Specialty products.
Acted as point of contact with suppliers for product information to assist with customer requests and pull through sales.
Made outgoing calls to profitably grow sales to independent dealers, national accounts, specialty retailers and remanufacturers.
Interacted frequently with dealer personnel, including buyers, sellers and sales managers.
Executed of promotions and specials that assist with capturing sales.
Facilitated the execution of market pull through activities.
Coordinated with Weyerhaeuser Dealer Sales Reps to develop and implement effective customer strategies, ensure follow up on sales opportunities, and resolve sales and service issues.
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