The main duty of an Insurance Supervisor is to supervise the insurance department or agency including supervising the insurance agents, customer service agents, and relationship managers. Other day-to-day duties are listed on the Insurance Supervisor Resume as – handling all administrative issues in the team, making sure the team members deliver the needed output, appraising the team members, hiring and training staff members, acting as an interface between the operational level and the middle management, and performing all other tasks as needed.
A College degree preferably in the field of accounting or business administration is required. Experience in risk management or insurance is preferred. Good written and verbal communication skills are required. Experience with MS Office is as well needed. Managers prefer candidates with experience in the claims processing software. A good understanding of laws, regulations, and consumer rights is an added asset.
Objective : Experienced professional with extensive knowledge in management, strategic planning, and budgeting. The knowledge and skills I have acquired from my various work experience have allowed me to become accomplished in the following responsibilities: preparing and managing budgets, developing and implementing innovative and impactful office relationships with clients and co-workers.
Skills : MS Office, Managing, Communication.
Description :
Supervised an office of six medical adjusters Skills & Experience Leadership.
Skilled in formulating and executing business plans.
Able to generate loyalty and productivity through the support of individual and team goals.
Adapted to earning management support for company-wide initiatives.
Able to lead through vision utilizing both short and long-term thinking.
Able to communicate company-wide initiatives.
Able to foster open lines of dialogue between all levels of management Strategic Thinking and Planning.
Experience
2-5 Years
Level
Executive
Education
GED
Insurance Supervisor Resume
Objective : As an Insurance Supervisor, responsible for Supervising the day to day workload of the Claims Unit. and also Identifying issues and problems with claims submissions. Identifying system processing issues.
Responsible for the daily operation of the Claims Department.
Developed Claims staff to meet career goals by coaching, counseling, and motivating.
Investigated patient registration discrepancies.
Interviewed potential candidates.
Reduced claims ending inventory by ninety percent.
Revised Claims Procedural Manual.
Responsible for annual performance reviews and evaluation of departmental activities to identify areas of quality improvement and training.
Experience
2-5 Years
Level
Executive
Education
G.E.D
Insurance Supervisor Resume
Objective : Insurance Supervisor with 4 years of experience in Planning, Developing, and Conducting training programs to maintain proficiency of staff. Responsible for providing input to the Manager related to the development and performance of employees.
Skills : Microsoft Excel, Adobe Acrobat Professional, Typing, Data Entry, Management, Documentum, Document Control, Document Management, Document Management.
Description :
Provided leadership to Insurance Teammates in a high production environment via strong leadership skills.
Recruited, trained, motivated, and coach teammates to achieve continuous improvement and operational excellence.
Managed prescriptions formulary communication and processing of prior authorizations as needed.
Recognized complex claims and develops appropriate claims strategy and settlement solutions.
Assisted in the development and maintenance of teammate training, reference, and audit tools.
Developed quality and production standards to assure efficient pharmacy workflow.
Performed Q/A via phone calls and random claim audits.
Experience
2-5 Years
Level
Junior
Education
High School Diploma
Insurance Supervisor Resume
Objective : To obtain an Insurance Supervisor with 2 years of experience in Monitoring work production of Patient Account Representatives in Insurance Follow UpAssures staff provides accurate, sensitive, timely responses to patient questions and concerns.
Skills : Learn Computer Systems Quickly And Easily. Worked With EPIC, Misys, Allscripts, Mestamed, AS400, PACE, Alter, Emdeon, Microsoft Word, Leadership, Coaching.
Description :
Promoted to the Insurance Supervisor position when Sioux Valley merged with Central Plains Clinic to recruit, train and supervise 12+ insurance billing specialists.
Evaluated staff and provided feedback to improve performance and handled disciplinary issues.
Utilized Windows Office systems in creating spreadsheets for staff.
Hired and retained staff for Medicare and Medicaid teams after changes stabilized.
Conducted meetings and training sessions for teams.
Developed a reputation for quick, accurate responses for internal departments and external clinics and departments.
Responded to all emails and phone calls within 24 hours.
Experience
2-5 Years
Level
Executive
Education
GED
Insurance Supervisor Resume
Objective : As an Insurance Supervisor, responsible for Monitoring Insurance Accounts Receivable (AR) levels, identifying problems recommending changes to effectively reduce Days in AR.
Coded claims daily for Family Practice Physicians which included office visits, ancillary charges, physician-hospital fees, and nursing home charges.
Reviewed insurance contracts for higher reimbursement for Clinic.
Assisted patients, collected co-payments, and account balances. Updated chargemaster.
Maintained CPT and ICD-9 updates.
Retained a high accountability level for all research made and information is given.
Oversaw the File Room Staff, including all incoming and outgoing mail.
Reviewed daily reports involving outstanding edits, claims submission, and claim run listings.
Experience
2-5 Years
Level
Executive
Education
Bachelor Degree
Insurance Supervisor Resume
Headline : Seeking an Insurance Supervisor with an outstanding career opportunity that will offer a rewarding work environment along with a winning team member.
Established radiological interventional CPT and ICD9 coding.
Reviewed utilization for capitated insurance plans.
Provided insurance billing for all carriers.
Reviewed patient cases for CMS regulations and compliance.
Hired and trained employees for the unit. Monitored employee performance and ensures that performance in all areas, including closure ratios and departmental goals, are achieved via personal observation, file reviews, and audits.
Prepared and submitted management reports on a timely basis.
Ensured recognition and transfer of salvage, subrogation, and litigation files.
Experience
5-7 Years
Level
Junior
Education
High School Diploma
Insurance Supervisor Resume
Headline : Highly qualified Insurance Supervisor with experience in the industry. Enjoy creative problem solving and getting exposure on multiple projects, and I would excel in the collaborative environment on which your company prides itself.
Skills : Case Management, Managerial, Language, Computer.
Description :
Mortgaged Servicing Unit.
Responsible for providing efficient servicing of all insurance types related to mortgage lending.
Supervised staff of eight.
Facilitated smooth transition for a twenty-five percent increase in the mortgage portfolio.
Provided support to Vice President of Mortgage Servicing.
Evaluated employee performance to assist Vice President in performance reviews.
Implemented new ideas for cost-effectiveness and time efficiency.
Experience
5-7 Years
Level
Executive
Education
Bachelor of Science
Insurance Supervisor Resume
Objective : Insurance Supervisor with 5 years of experience in Performing trend analysis of denials to conduct process improvements to eliminate/reduce denials. Collaborating with IT and Training, monitors workflows, and system-enhancement opportunities to optimize efficiency and effectiveness.
Skills : Multi-tasking, proficiency in Microsoft Office, Organizational, Computer.
Description :
Reorganized the structure of the insurance branch; prepared bills; posted payments and followed up with insurance companies that have not adhered to the prompt pay law.
Verified health insurance coverage; established collection policy and personally selected a collection agency to enforce the policy when required.
Created follow up procedures to detect late payments by both patients and insurance companies immediately.
Entered charges and ensured that proper diagnosis codes have been applied to each procedure.
Generated refunds to both patients and insurance companies; appealed incorrect denials from insurance companies.
Photographed the Doctor for her selection as one of the Top Doctors by HTexas Magazine; designed and maintained the website for the Aesthetic Services area of the office.
Motivated and supervised an outbound call center staff of 200 staff.
Experience
2-5 Years
Level
Executive
Education
High School Diploma
Insurance Supervisor Resume
Objective : Seeking an Insurance Supervisor, responsible for managing and tracking the office financial processing and expense management objectives including the recognition and communication of any concerns that may arise.
Verified patient authorization via insurance websites and phone calls.
Worked on different schedules in the hospital from radiology, outpatient procedure to inpatient.
Worked on several programs that include Cerner, Epic, Windows, and ActiveDash.
Managed the schedule of the 5 people that include holidays and personal time.
Motivated and supervised an outbound call center staff of 50 staff.
Developed a system and call scripts to facilitate the efficient management of call volume.
Provided customer service excellence and technical support on telephony systems.
Experience
2-5 Years
Level
Junior
Education
Diploma
Insurance Supervisor Resume
Objective : As an Insurance Supervisor, Responsible for managing the local office administrative team to become customer-centric by providing timely and appropriate responses to customers, home office personnel inquiries, and requests.
Skills : Ms. Word, Customer Service, Case Management.
Description :
Coordinated schedules of staff to ensure adequate coverage.
Calculated and reported productivity measurements to Manager, Insurance AR Management.
Recommended, monitored, and reported individual and team goals.
Wrote and performed employees performance evaluations and makes recommendations for disciplinary actions.
Interviewed and selected new staff.
Developed, maintained, and assured compliance with Policies and Procedures for the team.
Assured staff is trained, meet competency standards, and follow existing policies.
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