Interim Store Manager Resume Samples

Description :

1. NC Promoted from the Assistant Manager Position Recruit, hire, and develop employees to ensure an effective team.
2. Maintained appropriate staff level.
3. Role modeled sales leadership by presence and actions on the sales floor.
4. Cultivated an environment of open, authentic, and respectful dialogue with the store team as well as with home office and regional partners.
5. Practiced proactive performance management and partner with regional manager and HR team to ensure adherence to employment policies and procedures.
6. Drived top line sales through efficient planning, execution, and analysis.
7. Proactively managed all aspects of loss prevention and asset protection.

Experience

5-7 Years

Level

Executive

Education

BS In Sociology

Description :

1. Responsible for store operations, sales promotion and closing process for a retail store.
2. Managed bidding process for sale of all non retail assets as a part of the store closing.
3. Ensured inventory accuracy from receiving to cycle of sales floor merchandise.
4. Promoted a positive and professional environment with customers and employees during the closing of store operations.
5. Computed total sales revenue and report it to corporate management on a daily basis.
6. Made daily cash deposits in accordance with corporate protocol.
7. Managed reset process and ensured store wide plan-o-gram accuracy.

Experience

5-7 Years

Level

Executive

Education

High School Diploma

Description :

1. Provided leadership, management and supervision in all aspects of a Pier 1 store.
2. Effectively planned for and manages inventory and controls shrinkage.
3. Supervised, coached, trained, motivated and developed the store team to maximize customer service and sales.
4. Understood, practiced and trained associates on basic merchandising techniques.
5. Responsible for profitability and overall performance of the store.
6. Districted leader in credit card applications in each store that I ran.
7. Met or exceeded budget in all stores that I was a part of as well.

Experience

10+ Years

Level

Senior

Education

High School Or Equivalent In General

Description :

1. Promptly processed customer purchases/return transactions via Point-of-Sale computer system via PC keyboard, including making accurate change.
2. Assisted with supervising staffing levels to achieve optimum customer service at all times and ensure that best-in- Ability to work in a fast- class customer service is consistently provided.
3. Paced, rapidly changing Assist the Store Manager with training store associates in all aspects of their job responsibilities, including environment company/store policies, procedures, and guidelines.
4. Assisted store team in meeting sales, profit and shrink goals and accomplish administrative and operational duties set by Store Manager.
5. Counted, balanced and reconciled daily business transaction totals correctly and accurately in the point-of-sale (POS) Proficient in Production system.
6. Ensured that Game Planner and all closeout paperwork for daily business transactions and bank deposit and Processing slips are completed correctly and accurately.
7. Ensured store has sufficient cash and change for sales transactions.

Experience

2-5 Years

Level

Executive

Education

Bachelor's

Description :

1. Promoted to manager position to recruit, train and supervise 25+ customer service reps and cashiers.
2. Fostered an environment in which guests enjoy high levels of service and employees are motivated to deliver top performance.
3. Managed daily operations to ensure all sales goals and S.O.P.
4. Selected Contributions: Played a major role in setting store opening record sales for opening weekend, grossing over 1.2 million in sales.
5. Exceeded sales goal for the quarter by more than 40% in first month of store's operation Elevated store's guest-satisfaction index from 86% to 92% within 2 months.
6. Ensured the swift resolution of customer issues to preserve customer loyalty while complying with company policies.
7. Exemplified the second-to-none customer service S.E.L.L.

Experience

2-5 Years

Level

Executive

Education

Diploma

Description :

1. Responsible for meeting and exceeding sales and metric goals.
2. Promoted sales and profit generation through the training of sales associates in sales tactics.
3. Set high expectations and held employees accountable, rewarded successes, responsible for community involvement, promoted brand recognition.
4. Clearly Communicated policies and expectations for employees.
5. Managed labor and other controllable expenses.
6. Planned and delegated by executing company directives by scheduling and clearly assigning and communicating with employees.
7. Recruited, developed, and trained employees.

Experience

0-2 Years

Level

Entry Level

Education

B.S. In Business Administration

Description :

1. Maximized personal and store sales results through selling, maintaining & covering zones.
2. Maintained personal sales and commission results while running the sales floor and training a promotable staff to perform their sales responsibilities.
3. Increased sales results in the area of sales, merchandising & operations including proven results such as 2% sales increase in record low volume for the district over the time in charge, 7% in store web promotion sign-ups and tripled online web order fulfillment.
4. Implemented multiple successful new operational procedures, and refreshed merchandising floor plans, display and mannequin styling and opening and closing procedures.
5. Responsible for overall store performance in the areas of people development, sales, payroll & inventory.
6. Wrote schedules based on allotted hours that maximize sales results based on team and individual strength, write and conduct action plans and reviews for staff.
7. Recruited, interviewed and hired sales and management staff.

Experience

5-7 Years

Level

Executive

Education

BA

Description :

1. Responsible for all Store operations across multiple facilities in Wyoming and Nebraska with staff ranging from 75-200 employees.
2. Worked in all store departments, improving efficiency and morale while ensuring company expectations were met.
3. Staffed multiple stores with strong fit candidates to improve productivity and morale.
4. Assisted with pilot program in South Dakota to enhance customer engagement at stores which launched company wide.
5. Assisted with concept store in Scottsbluff Nebraska to drive up average ticket sales and market competitiveness.
6. Responsible for all sales floor operations at new store in Lander, Wyoming which helped startup sales exceed forecast by 20%.
7. Conducted inventory and safety walkthroughs.

Experience

2-5 Years

Level

Executive

Education

Diploma In General Education

Description :

1. Volunteered as Interim Store Manager for store producing $12M per year in sales.
2. Reestablished employee routines, enhanced store standards, and introduced clear expectations, improving associate morale.
3. Supervised 75 employees, monitoring and evaluating performance.
4. Improved customers' experience by 9%.
5. Increased in-stock levels by 28% and reduced inventory levels by 20%.
6. Evaluated employees through performance feedback.
7. Made bank deposits daily per established guidelines.

Experience

2-5 Years

Level

Executive

Education

Master Of Business Administration

Description :

1. Partnered with District Manager in driving sales and creating incentives for sales team.
2. Executed and delegated weekly objectives.
3. Responsible for reducing a high store shrink of 10% to 1 .7%.
4. In charged of hiring the right talent.
5. Trained and developed new store members.
6. Assisted other stores in sales, visuals, and managing issues.
7. Coached reps and improved morale in the store to guide Customer Satisfaction scores above 100% for the first time.

Experience

5-7 Years

Level

Executive

Education

MS