An Intermodal Dispatcher is responsible for scheduling truck drivers to pick up and deliver freight to assigned vendors or customers. The job description entails keeping logbooks and records and observing drivers’ daily logs for violations and mistakes. Common job duties listed on the Intermodal Dispatcher Resume include the following – keeping records, monitoring driver’s daily logs for errors and violations, monitoring the working hours and equipment availability; keeping a tab on the weather at all drier’s locations, coordinating and managing the efficient loads to remain cost-effective, determining the best delivery methods and negotiate rates directly with customers and vendors; and getting necessary documents and permits while shipping livestock or chemicals.
The most sought-after skills for the post include the following – proficiency with computer technology, the ability to learn company-specific programs, knowledge of GPS monitoring programs, the ability to assess situations like unanticipated road closure, language skills, and interpersonal skills. Formal education beyond a high school diploma or GED is mandatory. A driving license is as well required.
Objective : Motivated Intermodal Dispatcher with 2 years of experience in coordinating shipments and optimizing routes. Proven ability to manage logistics operations while ensuring timely deliveries and excellent customer service. Adept at leveraging technology and communication skills to enhance operational efficiency and meet client needs.
Skills : Load Tracking And Coordination, Cost Estimation And Quotation, Logistics Documentation Management, Aes Filing And Compliance
Description :
Managed logistics operations for intermodal freight, ensuring timely pickups and deliveries.
Coordinated with customers to provide accurate shipment updates and address any concerns.
Tracked container movements and planned logistics to optimize routes and minimize delays.
Scheduled and dispatched drivers, ensuring efficient use of resources while meeting customer needs.
Collaborated with rail and depot partners to facilitate smooth equipment returns and reduce costs.
Prepared and submitted necessary documentation for billing and compliance requirements.
Monitored performance metrics to identify areas for improvement in dispatch operations.
Experience
0-2 Years
Level
Entry Level
Education
AAS in Logistics
Junior Intermodal Dispatcher Resume
Objective : Dynamic Junior Intermodal Dispatcher with 2 years of experience in optimizing freight logistics and ensuring timely deliveries. Skilled in coordinating shipments and enhancing operational workflows to meet client expectations. Committed to leveraging strong communication and problem-solving abilities to improve service efficiency and drive customer satisfaction.
Skills : Freight Logistics Coordination, Client Relationship Management, Team Collaboration & Training, Time Management, Conflict Resolution
Description :
Achieved a 95% customer satisfaction rating through effective communication and service.
Worked closely with clients to coordinate freight movements, optimizing pick-up and delivery schedules.
Provided estimated time of arrival (ETA) for empty rail cars to clients, enhancing service reliability.
Developed real-time tracking spreadsheets, improving client visibility and communication.
Maintained accurate records and posted information on client websites to ensure transparency.
Coordinated intermodal transportation schedules to optimize efficiency and reduce delays.
Assisted management with operational tasks, including billing and supply ordering, contributing to overall efficiency.
Experience
0-2 Years
Level
Junior
Education
A.A.S.
Intermodal Dispatcher Resume
Headline : Seasoned Intermodal Dispatcher with 7 years of extensive experience in coordinating complex freight logistics and optimizing transportation routes. Proven expertise in managing real-time shipping operations, ensuring timely deliveries, and fostering strong client relationships. Committed to enhancing operational efficiency through innovative problem-solving and effective communication strategies.
Dispatched freight movements within the region, ensuring accurate and timely data entry into the logistics system.
Managed a fleet of owner-operators, optimizing productivity and service levels through effective coordination.
Coordinated mail loads for the Postal Service, ensuring compliance with delivery schedules and customer expectations.
Facilitated communication among team members to support departmental goals and enhance operational efficiency.
Oversaw the scheduling and tracking of shipments to ensure adherence to deadlines and customer requirements.
Participated in company initiatives to promote diversity and inclusion within the workplace.
Developed and maintained strong relationships with clients to understand their logistics needs and enhance service delivery.
Experience
5-7 Years
Level
Senior
Education
B.S. Logistics
Senior Intermodal Dispatcher Resume
Summary : Strategic Intermodal Dispatcher with over 10 years of experience in optimizing intermodal transportation and logistics operations. Proven record in enhancing efficiency, reducing costs, and ensuring timely delivery through effective communication and advanced problem-solving. Eager to contribute to a forward-thinking team focused on excellence in the intermodal industry.
Skills : Logistics Operations Management, Logistics Coordination, Route Optimization, Data Analysis, Communication Skills, Problem Solving
Description :
Facilitated timely customer communication regarding load details, enhancing client satisfaction.
Coordinated order entry and scheduling for all inbound and outbound deliveries, ensuring accuracy.
Established new carrier accounts in the accounting system for improved operational efficiency.
Maintained and updated tracking information for rail and road shipments.
Negotiated rates and terms with prospective customers, optimizing service costs.
Processed direct invoicing and payables, including chassis and per diem charges.
Enhanced truckload website functionality to improve user experience and operational tracking.
Experience
7-10 Years
Level
Senior
Education
B.S. Logistics
Intermodal Dispatcher Resume
Summary : Dedicated Intermodal Dispatcher with a decade of experience in streamlining logistics and enhancing transportation efficiency. Proven expertise in coordinating shipments, managing complex routing, and ensuring on-time deliveries. Passionate about leveraging advanced technology and communication skills to optimize operations and exceed customer expectations.
Oversaw crosstown logistics for major rail operations, ensuring timely and efficient trailer movement.
Monitored and traced trailer locations daily, facilitating proactive issue resolution.
Managed dispatch operations, balancing heavy phone traffic to maintain timely deliveries.
Performed routine maintenance on tractor-trailers, ensuring operational readiness and safety.
Utilized computer systems for importing and exporting shipments, enhancing logistical accuracy.
Maintained detailed shipment records through advanced software, improving tracking efficiency.
Directed drivers to optimize load pick-ups and deliveries, enhancing operational responsiveness.
Experience
10+ Years
Level
Management
Education
BSLM
Freelance Intermodal Dispatcher Resume
Objective : Dedicated Intermodal Dispatcher with 5 years of proven experience in optimizing freight movement and ensuring timely deliveries. Expertise in coordinating intermodal logistics, managing customer relationships, and enhancing operational workflows. Committed to leveraging analytical skills and technology to drive efficiency and exceed service expectations.
Skills : Route Planning, Forecasting, Budget Management, Training And Development
Description :
Developed and implemented cost-effective logistics strategies that increased profitability.
Forecasted workload and staffing needs to optimize resource allocation.
Oversaw the recruitment, training, and performance management of dispatch staff.
Ensured compliance with safety and maintenance standards for all dispatched equipment.
Delivered exceptional customer service by proactively addressing transportation needs.
Managed container dispatch operations between major intermodal terminals and ports.
Coordinated daily dispatch for over 100 owner-operators, prioritizing efficiency.
Experience
2-5 Years
Level
Freelancer
Education
B.S. in Logistics
Intermodal Dispatcher Resume
Summary : Accomplished Intermodal Dispatcher with a decade of experience in managing complex logistics operations. Demonstrated ability to optimize freight routes, coordinate shipments, and ensure on-time deliveries while enhancing client satisfaction. Committed to leveraging advanced communication and analytical skills to drive operational efficiency and support business growth.
Skills : Cost Analysis, Data Entry, Record Keeping, Safety Compliance, Regulatory Knowledge, Team Collaboration
Description :
Scheduled 15-20 drivers daily for freight pick-up and delivery, optimizing routes for efficiency.
Coordinated all line-haul container paperwork for shipments across various railroad locations.
Submitted accurate rail billings for all line-haul shipments, improving financial tracking.
Prepared comprehensive rail billing documents for exporting containers, ensuring compliance.
Managed data entry for all line-haul driver shipments, maintaining accurate records.
Conducted pre-departure equipment inspections to ensure safety and compliance.
Collaborated with cross-functional teams to enhance operational workflows and service quality.
Experience
10+ Years
Level
Executive
Education
B.S. Logistics
Consultant Intermodal Dispatcher Resume
Headline : Results-oriented Consultant Intermodal Dispatcher with 7 years of comprehensive experience in managing intermodal logistics and optimizing freight operations. Skilled in leveraging technology and analytics to streamline processes, enhance delivery timelines, and build robust client relationships. Eager to apply innovative solutions to drive efficiency and exceed service expectations in a dynamic environment.
Utilized advanced software systems to track shipments and optimize routing for efficiency.
Established strong relationships with carriers and clients to improve service delivery and communication.
Conducted data analysis to identify trends and implement process improvements.
Monitored and resolved service failures, proactively addressing issues to minimize impact.
Trained and mentored junior dispatchers in best practices for intermodal logistics.
Prepared detailed reports on shipment performance and operational efficiency for management review.
Experience
5-7 Years
Level
Consultant
Education
B.S. Logistics
Intermodal Dispatcher Resume
Objective : Driven Intermodal Dispatcher with 2 years of experience in managing logistics operations and improving shipment efficiency. Proficient in coordinating deliveries and utilizing technology for better communication. Focused on delivering exceptional service while ensuring timely freight movement and customer satisfaction.
Managed all aspects of customer service, including shipment entry and real-time tracking, while providing timely updates.
Coordinated daily dispatch of 30 drivers for various delivery routes, ensuring efficiency and adherence to schedules.
Oversaw local deliveries to key clients, maintaining strong relationships with stakeholders.
Ensured on-time pickups and deliveries by maintaining constant communication with clients via phone, email, and web platforms.
Reserved equipment and coordinated logistics with local rail services, optimizing freight movement.
Scheduled pickups for drivers, ensuring efficient load management and minimal downtime.
Dispatched trucks for intermodal equipment movement, enhancing overall operational flow.
Experience
0-2 Years
Level
Fresher
Education
AAS in Logistics
Intermodal Dispatcher Resume
Summary : With a robust decade of experience in intermodal dispatching, I excel in optimizing logistics operations and enhancing freight efficiency. My track record reflects a commitment to timely deliveries, effective route management, and exceptional customer service. I leverage technology and strong communication skills to streamline processes and drive operational success in the transportation industry.
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