An IT Account Manager is responsible for establishing and maintaining business relationships with internal and external customers. The job duties included on the IT Account Manager Resume include the following – ensuring IT initiatives are met promptly, maintaining and establishing business relationships between the company and its customers; developing the company’s IT projects to meet adequately all business needs, ensuring all IT initiatives relating to customer services are met timely, overseeing and managing activities of other IT staff members, advocating the needs and expectations of the client, and coordinating technical support teams to provide varieties in customer’s products.
The IT Account Manager is required by employers to possess the following skills, abilities, and knowledge – familiarity with a number of IT field concepts, procedures, and practices, the ability to plan and accomplish the company’s goals, the ability to relate with customers, and top management, and the ability to maximize business opportunities. A degree in the field of accounts, or finance is commonly seen on eligible resumes.
Objective : Striving to both penetrate net new accounts as well as to expand our presence with existing customers by introducing them to the rest of our security portfolio, and also Partnering with the Channel organization in order to secure a new share of the security market.
Partnered with fortune 500 corporations, staffing their IT Departments Performed new business development with prospective clients, through client relationship building and delivering quality results in a timely-manner.
Created detailed marketing presentations for IT Clients, presenting what Veredus's services offer and how the team will efficiently meet the client's specific needs.
Collaborated on a consistent basis with IT Directors and managers, serving as the SME, gathering requirements and qualifications for job orders, ensuring the proper candidate to fit the team environment.
Effectively logged job orders into the CRM system, tracking every candidate submittal, ensuring proper delivery to the client.
Served as a liaison between the IT client and IT talent, identifying client scope of oversight, future initiatives, and ensuring theses initiatives are met, through placing a proper-fit candidate.
Matched-call IT candidates, ensuring, on the front-end, that the candidate the recruiter has sent is qualified, as well as identifying any red flags that could pose as an issue to the client.
Served as an advocate to clients for what the IT market yields for different skill-sets.
Experience
2-5 Years
Level
Junior
Education
Bachelor's Of Business Administration
IT Account Manager Resume
Objective : Over 5 years of experience in market development working both consumer and B2B product/services Over 4 years of experience serving as a subject matter expert and advocate to top-tier IT Clients, through IT Recruiting and IT Account Management Market Development: Consistent success in creating marketing plans across multiple organizations with effective inspection to improve customer satisfaction, retain, and grow revenue.
Skills : Microsoft Office, Filemaker Pro.
Description :
Created solid relationships with IT Directors, in turn, receiving heads-up on positions, before released to other IT vendors.
Worked with Technical team to complete GAP analysis and update regularly before Quarterly Business Reviews (QBR).
Monitored and tracked Patch Health scores for client on a regular basis.
Promoted growth of Compudynes recurring revenue product base as it fits within the clients needs.
Worked with client on maintaining an environment where the hardware, software and licensing are under current maintenance and support contracts.
Met every quarter with all assigned clients to review topics such as: Hours Used Report, Patch Health Report, GAP analysis, etc.
Recommended changes that are needed to method, process, hardware/software, applications, reporting, technologies and integrations to provide a better working environment for end-user.
Experience
2-5 Years
Level
Junior
Education
Bachelor's Of Business Administration
IT Account Manager Resume
Summary : Experienced within the roles of, or related fields of, Account Management, Business Development, Inside/Outside Sales, Client Success Management, etc.
Skills : Salesforce, Sales, CRM, SAAS, Lead Generation.
Description :
Grown 250 accounts in the FL public sector.
Secured onsite Appts for territory field rep.
Attended Trade shows.
Forecasted and prepare budgets for customers as needed.
Ensured client receives appropriate Compudyne quotes associated with forecasting and annual goals.
Provided comprehensive IT Vision packet to assigned client base.
Worked closely with co-workers to ensure development, optimization and implementation of strong solutions.
Experience
10+ Years
Level
Senior
Education
BS In Advertising
IT Account Manager Resume
Headline : Providing leadership and operational vision to create processes leveraging people, technology and the know-how to implement global end-to-end processes and systems in order to optimize Marketing's overall impact to closing revenue. Proven experience in E2E Marketing for Demand Lead Generation, Project Management and Process Flow Expert.
Managed understanding and recommending data requirements to meet client's specifications.
Interacted with senior-level marketing management in the client organization.
Managed complex data groups in order to meet customer's project goals.
Provided data analysis based on requirements with detail to accuracy.
Developed relationships with external clients and led project management with internal IT and sales teams.
Developed on-going process improvements in data mining.
Effectively multitasked by engaging in various ongoing projects simultaneously while meeting timeline requirements.
Experience
5-7 Years
Level
Executive
Education
B.S. In Business Administration
IT Account Manager Resume
Objective : Seeking a full-time IT Account Manager position within a human resources department. Looking to grow my skills on the operations side, while helping a company grow in the right direction. Responsible for Account Management and New Business Development (full desk), working with Information Technology and Finance and Accounting clients.
Skills : Strong Leadership, IT.
Description :
Responsible for Account Management and New Business Development, working with Information Technology and Finance and Accounting clients.
Responsible for building and maintaining lasting relationships with our clients and consultants.
Responsible for client and consultant care and maintenance.
As well as adding support for the recruiting team on all open positions.
Working to create a seamless hiring process for all clients.
Responsible for contacting new clients, negotiating new contracts, onboarding new clients, setting client meetings and happy hours, updating any changes with accounts.
Responsible for maintaining all current contracts, forecasting clients' needs, understanding the client's lines of business.
Experience
0-2 Years
Level
Entry Level
Education
Diploma
IT Account Manager Resume
Objective : Highly motivated and results-oriented program/project management professional with exceptional leadership and communications skills. Capable decision-maker with strong analytical, teamwork, and problem-solving skills. 15+ years of experience designing and implementing large-scale IT systems. Comprehensive knowledge of project management, program management, process reengineering, and system design.
Skills : Talent Acquisition, Accounting Skills.
Description :
Specialized in the recruitment of IT professionals within the following areas: Desktop Support Web Development Help Desk/Technical Services Software Development Data/Database Management Internet/Intranet Systems Integration Security Infrastructure Management Project Management/Business Analysis Responsibilities include, but are not limited to: Built client network by marketing our services for full-time IT staffing solutions.
Marketed to clients via telephone as well as to conduct in-person meetings with key management to senior-level executives, for the purpose of marketing our services to prospective clients and building on existing client relationships.
Recruited, interviewed, and placed highly skilled IT professionals.
Solidified Robert Half Technology's presence in the local marketplace through consistent participation in networking organizations and events.
Provided the highest quality customer service to both clients and candidates.
Strategized with teammates to accomplish weekly business growth goals.
Highly skilled with Microsoft Office software programs (Word, Excel, PowerPoint, Publisher, Access, etc.).
Experience
2-5 Years
Level
Executive
Education
BA
IT Account Manager Resume
Objective : Seeking an IT Account Manager position with an outstanding career opportunity that will offer a rewarding work environment along with a winning team that will fully utilize management skills.
Provided cross-client account management and project service via steady-state support in a multi-environment AS400/OS400 production and test system.
Processed change and enhancement.
Liaisoned and partnered with all enterprise departments related to client support.
Ensured enterprise and client systems are performing to standard.
Took detailed Job orders, creating job descriptions, reviewing resumes, qualifying candidates submitted, running the full interview process.
Maintained all current contractors' billing, hours, pay, time off requests, end of contracts.
Established and maintained business relationships with internal and external customers.
Experience
2-5 Years
Level
Executive
Education
Bachelors
IT Account Manager Resume
Headline : An enthusiastic and proactive individual with a passion for delivering excellent results, as well as possessing accurate administration skills and the ability to work closely as part of a team or individually. A natural troubleshooter, motivated to achieve over and above objectives and exceed expectations.
Served as Microsoft IT liaison to the leadership teams of key internal business partners, including North American CFO, VP of US Public Sector, and VP of US Communications Sector.
Worked with stakeholders to align business strategies with the IT roadmap.
Published CIO-centric blogs on IT's the use of Microsoft Dynamics CRM and social computing in the enterprise.
Shared the Microsoft IT technology strategy, roadmap, and deployment best practices in the Executive Briefing Center with global enterprise customer CIOs.
Received Gold Star for innovation and customer-centric work.
Closed new business deals by coordinating requirements.
Developed and negotiated contracts.
Experience
5-7 Years
Level
Executive
Education
Master's In Business Administration
IT Account Manager Resume
Headline : Establishing strong business relationships at the executive level, advanced solution selling capabilities, conducting sales presentations, coordinating multiple resources within an account, while consistently and successfully closing business for Proofpoint.
Skills : Accounting Skills, Customer Service.
Description :
Integrated contract requirements with business operations.
Protected organization's value by keeping information confidential.
Located or proposed potential business deals by contacting potential partners.
Discovered and explored opportunities.
Developed negotiating strategies and positions by studying integration of new venture with company strategies and operations.
Examined risks and potentials.
Estimated partners' needs and goals.
Experience
5-7 Years
Level
Executive
Education
GED
IT Account Manager Resume
Headline : Hardworking, organized, IT Account Manager professional with a proven background delivering sensible business technology solutions on time and under budget while working as a team member or team leader.
Skills : IT, Communication Skills.
Description :
Identified trendsetter ideas by researching industry and related events, publications, and announcements.
Tracked individual contributors and their accomplishments.
Screened potential business deals by analyzing market strategies, deal requirements, potential, and financials; evaluating options.
Resolved internal priorities.
Recommended equity investments.
Updated job knowledge by participating in educational opportunities.
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