IT Systems Administrator III Resume
Summary : A technically astute IT business professional with 9 years of IT work experience including IT consulting, supervisory administration, and team leadership skills. Experience working in healthcare, construction and engineering corporations.
Skills : Enterprise Level Active Directory, Microsoft Office, Cabling, Desktop Support, Active Directory, Android, Printers, Hardware, Cisco, Fiber Optic, Department Of Defense
Description :
- Developing and providing the objective strategic recommendations and reports that are presented to Information Systems Manager and other Senior Leadership. Recommendations have resulted in reduced service wait time, reduced travel costs and reduced is department operating expenses.
- Utilizing MS Excel to analyze data which included billable hours versus non-billable hours. Using the lean six sigma principles to analyze data, identify patterns, and make recommendations to the CFO and other senior leadership.
- Driving and supporting the strategic planning process. Providing cross-functional teams and leadership with guidance, supported by analysis, on key strategic decisions.
- Articulating the project goals and scope, translating the business needs into technical terms, preparing detailed work breakdown structures (WBS) and use teamwork skills for achieving project milestones.
- Creating, maintaining, and presenting project-related and process-related documents for internal and regulatory audits.
- Supporting an internal governance framework to ensure processes are up to date and followed correctly.
- Designing and developing the testing and user case scenarios for user mobility and data availability, then evaluated the productive value added to the organization. This resulted in the successful integration of X86 architecture tablets, Microsoft Surface Pros, into the work environment.
Experience
7-10 Years
Level
Senior
Education
MBA
IT Systems Administrator IV Resume
Summary : IT Systems Administrator IV with 30 plus years of experience in the Technology domain is seeking to obtain a position in the Information Technology field and the possibility of career advancement.
Skills : MCTS, New Horizons Computer Learning Center, Tucson AZ 2009. Implementing And Maintaining Microsoft SQL Server 2008 Reporting Services, New Horizons Computer Learning Center, 2013. VMware VSphere 5, Hyper-V, Network Administration- IBM Of Mexico DF, OLC LA. Interconnecting Cisco Networking Devices- University Of Arizona, Dell, HP, IBM Servers.
Description :
- Installed, configured, and supported commercial data corporation's local area network (LAN), wide area network (WAN), and internet systems.
- Monitored network to ensure network availability to all system users and performed necessary maintenance to support network availability.
- Monitored and tested website performance to ensure websites operated correctly and without interruption.
- Assisted in network modeling, planning, and coordination between network and data communications hardware and software.
- Supervised computer user support specialists and computer network support specialists.
- Experience as a courier delivering doctors statements to clients for Commercial Data Corporation (CDC) for 2 years.
- Assisted in network planning, installation and coordination of network and data communications hardware and software for the cdc office.
- Installed and maintained system software, various versions of Windows for desktops and servers. Installed multiple operating systems--Redhat enterprise servers up to version 5. Experience with using Sperry minicomputer running Unix.
- Installed and maintained all computers and related equipment for cdc office and administered security measures.
- Installed and maintained high-speed Dot Matrix, Ink Jet, and laser printers.
- Printed payroll checks, W2s, 1099 forms and custom client reports as requested.
- Ordered all equipment, forms, supplies, and software needed to maintain the CDC office.
Experience
10+ Years
Level
Consultant
Education
High School
IT Systems Administrator II Resume
Summary : An English-Spanish bilingual IT Systems Administrator II with more than 16 years of experience administering multi-server Networks. In addition to continuous computer training, a College degree in Processes Engineering gives me a broader point of view in order to be more efficient and attain the external and internal customer satisfaction.
Skills : Microsoft Office 2003, 2007, 2010, 2013: Excel, Word, Outlook, Power Point, Crystal Reports, Excel Pivot Tables; Desktop & Laptop Computers. Windows XP, 7, 8.1, 10. Knowledge Of: Active Directory, DNS, DHCP, Group Policies, MS-Exchange Accounts, Symantec Antivirus Software; Windows 2003 Server. Windows 2008R2 Server. MS-Exchange 2012 Server Coordinated Migration From MS 2003 Server To MS 2008
Description :
- Identified several areas for process improvement, inside sales, customer service, dispatch, etc. Created corresponding process map and enterprise global processes map, value chain, core and support processes.
- Trained managers, department directors and supervisors on how to create a flowchart to map a process.
- Optimized the priority advantage process to track new customers and their renewal process.
- Trained priority advantage coordinator on how to use this system (number of new priority advantage customers went from 4,800 to 10,000+).
- Optimized the field desk technician process. Wrote project document to implement the field desk project.
- Planed, selected and procured computer equipment: laptops, air cards, credit card swipes, HP laserjet printers, power inverters for 93 field technicians since 2009 (saved $300,000).
- Adjusted the field desk/S2000 settings to process credit card payments thru authorize Net/hartland.
- Otimized the process to track customer location and show sales/install/service revenue by colored zip code areas.
- Optimized the use of conference rooms with ms-exchange for managers/supervisors meetings.
- Installed 150+ desktop and laptop computers. (in 2007: 30 desktop computers, 2 MS-windows 2003 servers: 175 computers, 4 MS-windows 2008R2 virtual servers, 1 ms-exchange windows 2012 server, 2 smtp servers); installed windows (XP, 7, 8. 1, 10), Symantec antivirus, and Kaseya software on these computers.
- Assisted Mr. Jenkins to select and acquire Avaya IP telephone system, coordinated with Telware tech personnel the installation of this system in the main building and the redundant system in the service building, configured telephone set extension numbers. Wrote project document to track project progress.
Experience
10+ Years
Level
Consultant
Education
Business Administration
IT Systems Administrator Resume
Summary : IT professional with 18 years experience administering, managing and maintaining computer systems and networks. Background includes hands-on experience planning and implementing IT solutions for single and multi-location businesses. Demonstrated success in troubleshooting computer systems, optimizing access and utilization of shared information and improving efficiency of IT and business operations. Strong communication skills both written and oral.
Skills : Operating Systems: Windows XP, Vista, 7, 8, And 8.1, Windows Server 2003, 2003R2, 2008, 2008R2, 2012, And 2012R2 Linux Red Hat Enterprise 5.5, 6, 6.1, 6.2, 6.3, 6.4, Apple Mac OS X 10.5, 10.6, 10.7, 10.8, 10.9, And 10.10. Hardware: Desktop, Laptops.
Description :
- Recommended, configured, and administered EDI, XML, Material Management, Autoorder, Supplier Xchange /Direct Connect, Epacube / Epacube PFS, Catalog punchout sites and other B2B technologies.
- Created automation VBS scripts and batch files to improve everyday tasks.
- Monitored servers and network infrastructure via Solarwinds and SCOM.
- Ensured Epicor ERP system running Linux (RHEL 6) was available and performance was optimal.
- Used Java restful to create APIs to show product availability on ecommerce website.
- Served as a technical liaison with customers and vendors for all business to business technologies.
- Identified effective business technology opportunities, and define benefits and costs.
- Maintained required availability, reliability and performance levels for the advanced partner technology.
- Worked independently and with other members of the support information technology group and external providers to develop, and deploy apt solutions.
- Responsible for stable and performant operations of enterprise's Windows and Linux systems, providing primary response for systems issues.
- Responsible for ensuring reliability, performance and availability of critical systems.
- Responsible for ensuring stable implementation and operation of IT business continuity plans for enterprise systems.
Experience
10+ Years
Level
Management
Education
BS
IT System Administrator Resume
Headline : An enthusiastic IT System Administrator with the necessary drive and determination needed to resolve complex networking issues. Possessing effective organizational skills and excellent working knowledge of networking technologies
Skills : Dhcp, TCP/IP, Active Directory, System Administration, Symantec Netbackup, Customer Service, Financial Analysis, Windows 8, Linux.
Description :
- Assisted our special agents in their investigations by collecting data, researching information for cases via the internet and putting this data in an easy to read and useful format for the agents.
- Installed servers for our Computer Investigation Specialist in our Electronic crime labs where our agents process forensic data.
- Ensured our Symantec NetBackup tapes are encrypted and secure as per IRS IRM protocols.
- Ensured on a day to day basis that the mission of IRS Criminal Investigation is meet and in many cases exceeded.
- Prepared reports of investigations that obtain and verify for accuracy.
- Worked with DHCP and ensuring our printers and work stations have the correct IP address.
- Ensured that all protocols are meet when making the DHCP IP reservations for both work stations and printers.
- Checked reports on all systems to ensure they are working correctly and check logs of users backup when issues arise.
Experience
5-7 Years
Level
Executive
Education
Information Technology
Sr. IT System Administrator Resume
Summary : Senior multi-lingual IT Professional with a well-earned reputation for effective leadership, project management and technical proficiency in support of a corporate focus and a result-driven attitude. Skilled in all phases of a project life cycle, from initial feasibility analysis and conceptual design through implementation, enhancement and closure.
Skills : Microsoft Office Applications, Microsoft Sharepoint, Active Directory, Exchange Server.
Description :
- Experienced Tech Support Analyst, Microsoft Office, Web applications, troubleshooting routine hardware, Operating System and documenting resolutions in the ticketing systems.
- Configurated and maintained Windows XP, Windows 7 Pro, OS patch management and data migration to new hardware.
- Deployed applications such as clinic works and other medical software, configured database connections on Windows 2003 server (HP Proliant DL-380 G4 rack mount), where tasks included replacing failed drives in the RAID1, RAID5 Arrays, power supplies.
- Co-ordinated with application vendors to assist/supervise installation, upgrades, and deployment of new versions of medical software.
- Used Active Directory to ensure users accounts are correct and disable when users leave.
- Installed of Windows XP, Windows 7 on HP, Dell desktop, laptops.
- Helped in implemented a shift in its support procedure from regional to a non-localize support structure to help distribute incidents more evenly.
Experience
10+ Years
Level
Senior
Education
Bachelor Of Arts
Jr. IT System Administrator Resume
Summary : Talented IT Systems/ Server Administrator with 10+ years of diverse technical knowledge seeking a challenging position using strong analytical and problem-solving skills to facilitate healthy communication between all IT systems.
Skills : Systems Administrator, Windows Server Administrator.
Description :
- Ensured the design of system allows all components to work properly together.
- Maintained network and system security.
- Monitored networks to ensure security and availability to specific users.
- Evaluated and modify system's performance.
- Maintained integrity of the network, server deployment, and security.
- Ensured network connectivity throughout a company's LAN/WAN infrastructure is on par with technical considerations.
- Maintained network facilities in individual machines, such as drivers and settings of personal computers as well as printers.
Experience
7-10 Years
Level
Management
Education
Masters Of Science
IT System Administrator III Resume
Summary : Seeking employment with your company utilizing teamwork, leadership, supervisor and management abilities gained through military and civilian career. High performance driven individual, result oriented, and hardworking technical support professional with the ability to work in a high-pressure environment.
Skills : Computer, Computer Literate, Computer Hardware, Storage, Administrative Support.
Description :
- Worked with military and civilian personnel in maintaining a classified and unclassified network.
- Installed, maintained and administrated the Local Area Network of 15 servers and over 1500 workstations.
- Supervised the day to day operations of collecting the user's workstation, transferring the user's data, making sure all peripheral equipment is working and making sure customer needs are met.
- Received the Joint Service Commendation Medal and was selected the J6 Department.
- Served as an escalation point for complex problems that, typically requiring greater than one hour to resolve.
- Installed computers, monitors, and images on the machine.
- Served as subject matter expert for desktop related projects.
Experience
7-10 Years
Level
Consultant
Education
Associate In Business
IT System Administrator II Resume
Summary : Over ten years of experience in work environments utilizing computer and business skills. Solid experience in the areas of project management, development and maintenance. Hard-working, responsible, dedicated individual who welcomes challenges and new endeavors.
Skills : Project Management, Telecommunications, IT.
Description :
- Installed and configured new O/S and software for deployment with Landesk Software Management Suite.
- Created task sequences to ensure successful O/S deployment independent of Hardware.
- Designed Windows 7/10 images for VMWare Horizon VDI rollout to academic labs and administrative physical computers.
- Implemented, maintained and administered Unidesk App Layering solution to configure and provision software for the VDI environment.
- Developed organizational units in Active Directory (AD), managed user and computer security with group policy objects (GPO).
- Provisioned and configured new VM Servers on ESXi as needed for business purposes.
- Liaised with outside vendors to implement third-party software and ensure operation.
Experience
7-10 Years
Level
Management
Education
Computer Science
IT System Administrator I Resume
Headline : Challenging opportunity in the field of Information Technology and build on knowledge and skills towards the achievement of professional success.
Skills : Hardware, Workstations, Hard Desks, Network Cards.
Description :
- Build and Operate the company's IT infrastructure.
- Mixed Environment for about 90% Mac and 10% Windows.
- Supported End Users in 4 different cities around the Globe.
- Setup Firewalls, Network Equipment and Servers.
- Remoted Support users using Logmein Rescue.
- Supported Polycom VOIP Phone System with Masergy.
- Monitored System/Network performance using Spiceworks.
Experience
5-7 Years
Level
Executive
Education
Information Technology
IT System Administrator/Technician Resume
Objective : To obtain a IT System Administrator position as a IT Desktop Support Technician that will utilize technical and organizational skills with excellent customer service.
Skills : Active Directory, SCCM, Office 365, Windows 7, Windows 10, Computer Image, TCP/IP, Routers, Firewalls, DHCP, DNS, SMTP.
Description :
- Provided IT technical support for Windows based desktops, and laptops including troubleshooting software, hardware, firmware, and licensing issues.
- Used System Center Configuration Manager (SCCM) to remote in, perform virus scans, refresh, repair, grant/remove folder and software permissions, and cleanup user system.
- Managed user accounts and group policies, folder access and security settings with Active Directory.
- Troubleshoot and set up LAN/WAN routers, modems, and switches.
- Set up through VPN and local servers with manual TCP/IP connection or network configuration.
- Used Helpstar ServicePro ticketing system for documentation, service request, for ticketing organization, creation and tracking.
- Participated in the diagnosis and troubleshooting of blue screens on laptops in multiple offices.
Experience
2-5 Years
Level
Junior
Education
B.S. In Biology
IT System Administrator/Executive Resume
Headline : More than 10 years progressive experience and excellent skills in Windows platform systems support, a problem-solver and effective team player. Thrives on new challenges; committed to continuous learning and professional growth.
Skills : Windows 2008/R2, 2012/R2, Active Directory, VMware ESXi 5.x, VCenter 5.x, Exchange 2007,2010, Symantec Endpoint Protection, Backup Exec 2012, DNS, DHCP.
Description :
- Managed user accounts, File/Print Services, GPO, OU, folder, file permission and other security administration in Windows 2008 Active Directory domain.
- Administered User/Shared/Resource/Contact mailbox and distribution group in EMC or ECP, also troubleshot email flow issue by using EMC Toolbox.
- Managed 300+ users in BlackBerry Enterprise Server and 200+ iPhone users in MobileIron.
- Used TeamViewer and ADManager Plus resulting in more efficiently solving remote user's desktop issues and managing AD tasks.
- Diagnosed and replaced bad hardware components, re-imaged systems, and removed a virus, spyware, and malware in client systems.
- Resolved the incident tickets in ServiceNow for IMAC (Incident, Move, Add, and Change) service requests and incidents for users.
- Assigned and escalated tasks to other teams accordingly to fully meet and exceed Service Level Agreements (SLAs) and user expectations.
Experience
5-7 Years
Level
Executive
Education
Computer Science
IT System Administrator/Executive Resume
Summary : To obtain a challenging and growth oriented position in any assigned field working on cutting-edge technologies. Dedicated to creating solutions for solving problems as well as increasing the growth of an organization through leadership.
Skills : Experience working in an engineering environment.
Description :
- Supported meteorologists using the operating system and other internal users with Windows 7 operating system.
- Deployed images to end users' machines on LAN using Windows Domain Server.
- Mapped printers to workstations of end-users.
- Installed the software as an administrator for internal users.
- Remoted troubleshooting with Command Prompt, Dameware, and Skype for Business.
- Worked on deployment and configuration projects to better accommodate the weather forecasting/operations team.
- Provided remote troubleshooting and technical solutions for all users covering more than 200 sites around the world.
Experience
7-10 Years
Level
Management
Education
Information Systems
IT System Administrator Resume
Summary : Dedicated to creating solutions for solving problems as well as increasing the growth of an organization through leadership. Experience in effective management of IT Infrastructure Project for new facilities in System administration, installation, configuration.
Skills : IT Analyst, IT Executive, System Administrator.
Description :
- Deployed hardware and software for current employees and new hires.
- Approved account closures, hardware requests, and software requests.
- Processed and reviewing tickets with the Topdeck ticketing system.
- Collaborated with European and Canadian support teams to increase efficiency in worldwide support.
- Added and removing Microsoft Exchange accounts for users with Androids and iPhones.
- Disabled user accounts in Active Directory for employee resignations.
- Connected remotely to troubleshoot international users with LANDesk via Windows Service.
- Administered vmware for new and existing customers and assist with the roll out of vmware to several corporate sites.
Experience
7-10 Years
Level
Management
Education
Information Systems
