IT Systems Analyst Resume Samples

Description :

1. Processed up to 3000 trouble tickets; troubleshot and installed software; resolved all Issues; using remedy ticketing system to keep track and document all users network.
2. Responsible for regular account maintenance, using directory and resource Administrator (DRA) and active directory for personal accounts, computer, printer, and server accounts.
3. Software and hardware issues by troubleshooting equipment and purging hard.
4. Performed duties as a system administrator for aviation on the fort hood network.
5. Carries out routine and recurring assignments in the delivery of information technology customer support services.
6. Participated in the planning and delivery of a full range of information technology customer support services to the organization. Identifies and resolves issues and problems.
7. Provides information and assistance for system hardware/software installations, configuration, upgrades, and troubleshooting.

Experience

10+ Years

Level

Senior

Education

BS Computers

Description :

1. Design and development of all layers of SQL, SSIS, SSAS cubes, business model, and presentation layer.
2. Works on troubleshooting of table SSIS, SSAS, and data related issues and provide resolutions to clients when required.
3. Maintaining recycling effort for out of service equipment while complying with company and DOD security and safety standards.
4. Authored the documentation that will organize the various components of our information systems.
5. Plan, design, test, implement and support software applications in various software languages, platforms, and environments.
6. Control outcome by establishing specifications and will coordinate production with programmers in addition to validating results by comprehensively testing programs.
7. Perform discovery and develop requirements for our end user product development projects.

Experience

7-10 Years

Level

Executive

Education

MCM (IT)

Description :

1. Coding online using SOA, XML, java, DVS, CICs, Cobol, db2 and stored procedures.
2. Using testme tool to test the front end web services (soa) with xml, apis and online cics programs.
3. Using dvs as middleware between the front end web systems and backend mainframe system.
4. Using tunnels and channels of cics to transfer data to frontend systems.
5. Using ibm's rational developer and ispf editor for development of software.
6. Coding jobs to transfer the reference data to client's servers using ndm.
7. Adhering to the quality standards provided by client in each phases of sdlc.
8. Performed Functional testing, Integration testing and Regression testing based on project requirement Well versed with writing SQL queries and DB2 Stored Procedures

Experience

10+ Years

Level

Executive

Education

Mechanical Engineer

Description :

1. Supported mobile vehicle fleet with cellular based networking; allowed integration of mobile resources onto corporate domain and cloud hosted servers.
2. Conduct basic systems administration; ensure all systems are operational and customers have proper accounts/permissions.
3. Researched software/hardware system options; executed cost benefit analysis; presented recommendations to upper management for acquisition.
4. Prepared, flowcharts and diagrams to illustrate a sequence of steps, program must follow and describe logical operations and processes involved.
5. Collaborated with command staffs to provide appropriate levels of simulation resolution and fidelity to support training requirements.
6. Trained team members to increase performance and overall understanding of department procedures and the use of pilot programs.
7. Integrated and maintained a database from another form of data to mysql to be used with php.

Experience

5-7 Years

Level

Senior

Education

Masters In Information Systems

Description :

1. Provide comprehensive system-level support of multi-user patient management system (PMS), including installation (hardware and software), configuration, maintenance, and user support of these systems.
2. Perform (PMS) user account management; including add/delete, and modifies access security permissions.
3. Serve as primary liaison with the software vendor and escalate problems when appropriate.
4. Conduct clear and concise training classes that reflect user-training needs, and provide one-on-one sessions as needed.
5. Possess the ability to perform data extraction and manipulation for report submissions and uploading.
6. Schedule and administer system updates, patches and releases in designated time frames.
7. Gather project requirements, design, maintain and provide technical support for clinical and business applications.

Experience

2-5 Years

Level

Junior

Education

BS In Computer Science

Description :

1. Analyzed business requirements and translated them into technical specifications for system enhancements.
2. Collaborated with stakeholders to identify system inefficiencies and recommend solutions.
3. Developed and maintained comprehensive documentation for system processes and user guides.
4. Conducted user training sessions to ensure effective system utilization and support.
5. Managed system testing phases, including unit, integration, and user acceptance testing.
6. Utilized SQL and database management tools to optimize data storage and retrieval processes.
7. Provided ongoing support and troubleshooting for system-related issues, ensuring minimal downtime.

Experience

7-10 Years

Level

Senior

Education

B.Tech

Description :

1. Conducted system analysis to identify areas for improvement and optimize performance.
2. Developed functional requirements and design documentation using UML and other modeling techniques.
3. Performed gap analysis on business processes and system workflows to enhance efficiency.
4. Led user acceptance testing and system integration testing for various IT projects.
5. Collaborated with department heads to validate data migration from legacy systems to new platforms.
6. Acted as a liaison between business users and software development teams to ensure alignment.
7. Provided ongoing technical support and training to end-users for improved system utilization.

Experience

0-2 Years

Level

Entry Level

Education

IT

Description :

1. Conducted comprehensive system analysis to identify areas for improvement and optimization.
2. Configured, tested, and maintained network components to ensure seamless operations.
3. Managed equipment inventory, ensuring all systems were operational and compliant.
4. Documented and resolved critical system issues, creating a knowledge base for future reference.
5. Performed regular system evaluations to ensure updates and security measures were in place.
6. Ensured compliance with industry regulations, safeguarding sensitive data and systems.
7. Monitored network performance, troubleshooting issues to minimize downtime and enhance efficiency.

Experience

2-5 Years

Level

Junior

Education

BSc IT

Description :

1. Developed over 200 test case scenarios using Microsoft Test Manager, enhancing automation efficiency.
2. Integrated Agile Scrum practices, performing smoke and regression testing for production releases.
3. Facilitated planning meetings to prioritize project tasks and allocate resources effectively.
4. Managed code deployments for internal applications, ensuring smooth transitions to production.
5. Created comprehensive test matrices to validate system specifications and requirements.
6. Collaborated with business owners to gather requirements for current and future projects.
7. Executed automation scripts across multiple environments, improving testing accuracy.

Experience

5-7 Years

Level

Executive

Education

BSc IT

Description :

1. Maintain comprehensive knowledge of technical architecture for database applications, ensuring data flow integrity.
2. Identify and implement solutions for efficient information processing and data integrity.
3. Analyze functional requirements and data relationships to optimize data flows.
4. Develop and write SQL reports to efficiently store and retrieve critical data.
5. Collaborate with management and departments to clarify workflows and suggest data field changes.
6. Provide extensive planning, implementation, and support for electronic health record systems.
7. Evaluate IT requests to implement solutions that support departmental objectives.

Experience

10+ Years

Level

Consultant

Education

BSc IT

Description :

1. Facilitated requirements gathering sessions with stakeholders to define project scope and objectives.
2. Created detailed systems requirements documentation (SRD) and process flows, ensuring clarity and completeness.
3. Identified and documented functional and non-functional requirements, delivering high-quality SRD to development teams.
4. Collaborated with IT stakeholders to design effective solutions for security and reporting needs.
5. Conducted design sessions with developers and testers to ensure alignment with business goals.
6. Incorporated feedback from peer reviews into systems documentation to enhance quality.
7. Developed UI mockups to guide development teams in creating user-friendly interfaces.

Experience

10+ Years

Level

Consultant

Education

BSc IT

Description :

1. Facilitated sessions to gather business and technical requirements for healthcare systems.
2. Analyzed provider data from various applications to enhance system integration.
3. Mapped data from DB2 to Hadoop, ensuring seamless data flow.
4. Collaborated with scrum teams to recommend design solutions across applications.
5. Identified business rules for current sprints and documented API requirements.
6. Created detailed user stories, acceptance criteria, and flow diagrams for clarity.
7. Conducted walkthroughs with teams to ensure timely sign-offs for development.

Experience

0-2 Years

Level

Junior

Education

BSc IT

Description :

1. Analyzed and optimized IT systems to enhance performance and ensure compliance with regulations.
2. Collaborated with IT management to implement policies and procedures across all facilities.
3. Provided technical support, including software installation, upgrades, and system configuration.
4. Conducted thorough testing and follow-ups to ensure issues were resolved effectively.
5. Performed regular audits to verify that access controls met organizational standards.
6. Responded to security alerts, assessing and addressing potential violations promptly.
7. Communicated issues to management, ensuring transparency and compliance with security protocols.

Experience

7-10 Years

Level

Management

Education

BSc IT

Description :

1. Analyzed and proposed enhancements to applications, improving business efficiency and user satisfaction.
2. Collaborated with departments to resolve complex issues, optimizing application use for daily operations.
3. Executed application upgrades, ensuring minimal downtime through thorough testing and planning.
4. Designed and managed databases, utilizing SQL for efficient data handling and reporting.
5. Troubleshot and resolved application issues, enhancing system reliability and performance.
6. Authored comprehensive technical documentation, facilitating training and operational efficiency.
7. Provided remote support for equipment, ensuring seamless operations across multiple locations.

Experience

10+ Years

Level

Consultant

Education

BSc IT

Description :

1. Designed and implemented relational databases to manage critical business information.
2. Developed solutions for drop shipment orders, customer data, and employee management.
3. Managed project delivery from design to implementation, ensuring alignment with business goals.
4. Assessed software solutions, analyzing their impact on existing systems and operations.
5. Created software that reduced processing time for returns by 80%, improving efficiency.
6. Analyzed operations to develop strategies that increased efficiency and streamlined processes.
7. Generated complex SQL queries for data analysis, supporting various departments' needs.

Experience

7-10 Years

Level

Executive

Education

BSc IT