A Junior Account Manager acts as the first point of contact for existing customer accounts, increases client satisfaction and answers to the queries of the customers. A well-written Junior Account Manager Resume mentions the following core duties and tasks – collecting information from the assigned customer account, contacting clients and understanding their requirements; providing after-sales support to retain customers; building strong client relationships through regular communication; reporting on the status of accounts; suggesting company products and services that maximize client satisfaction, communicating product and pricing details; and promoting new products and services.
The nature of the job demands the following skills – experience with CRM software; solid understanding of the Sales principles and the ability to deliver excellent customer experience, strong verbal and written communication skills; the ability to build relationships; effective presentation and negotiation skills; and a high degree of professionalism. A Degree in marketing or business administration is required to qualify for this role.
Objective : To obtain a junior account manager position. To prepare vendor forms and form requests for new dealer partnerships and updates any and all information for regular vendors as needed.
Skills : SAP, Teamwork, Media Planning, Business Development.
Description :
Delivered outstanding customer satisfaction to both external and internal customers.
Responsible for recruiting and onboarding new vendors as well as problem and complaint resolutions.
Responsible for internal computer system documentation, training, and liaison.
Reviewed the accuracy of all administrative requirements such as contracts and certificates of insurance.
Responsible for scanning, uploading, and saving documents.
Worked with sales and operations to organize and conduct bidding for all RFP opportunities.
Responsible for all new employee training.
Scheduled Domain Training for all employees as well as create the quizzes and certificates given to employees after every training class.
Experience
2-5 Years
Level
Junior
Education
Diploma In Nursing
Junior Account Manager Resume
Headline : Highly focused and detailed-oriented Account Manager seeking a challenging position to ensure smooth functioning of the accounts department and ensure maximum customer satisfaction.
Skills : Product Knowledge, Project Management, Time Management Skills.
Description :
Maintained and updated job postings for our hospitals.
Solved issues with positions requested from clients.
Provided excellent customer service for both travel nurses and hospitals that we have relationships with.
Created more efficient processes and accountability within those processes for the account management team.
Developed and maintained a bonus program for junior account managers.
Utilized machine math in order to help potential clients understand the amount saved through usage.
Assisted other team members in reaching daily, weekly, and monthly goals.
Experience
5-7 Years
Level
Executive
Education
BS
Junior Account Manager Resume
Summary : A dedicated professional offering more than 15 years of Junior Account Manager and experience in the finance industry (insurance and mortgage servicing). 5 plus years with community involvement/volunteering, collection donations.
Skills : Word, Outlook, Inventory Management, Communication SKills.
Description :
Serviced current customer accounts with Direct Energy, and T-Mobile Business.
Created new Accounts for said businesses.
Screened and conducted Second Round Interviews of potential Account Exec applicants.
Performed hiring practices as specified by the company if an applicant was selected.
Conducted over 50 new hire interviews.
Created or assisted in over 200 new customers for Direct Energy Business and division as well as serviced over 1,000 current accounts.
Generated revenue stream with a client base of over 20 within 3 months.
Experience
7-10 Years
Level
Management
Education
Business Management
Junior Account Manager Resume
Headline : Responsible for building strong relationships with brokers.Responds promptly and courteously to broker status calls and coordinate special needs through the appropriate staff member.
Skills : Customer Service, Budgeting.
Description :
Developed and qualified new telecommunication prospect accounts for the company.
Established good relations with clients resulting to repeat business.
Prepared weekly sales reports for the sales team.
Responsible for maintaining client confidentiality, new prospects, and internal database.
Monitored and assessed each client's monthly sales overseeing business challenges.
Recruited potential companies that can invest in the telecommunication industry.
Scheduled and organized area visits to clients twice a month.
Experience
5-7 Years
Level
Executive
Education
AAS In Nursing
Junior Account Manager Resume
Headline : Highly motivated Account Manager, with an exemplary record of optimizing small businesses. A proactive leader who earns the team member's confidence utilizes their strengths and turns weaknesses in learning opportunities.
Skills : CRM, Data Entry, Product Knowledge.
Description :
Ran sales reports to conduct margin analysis, cost savings, and customer spend reports vs forecast.
Identified gaps in product forecasting and create a strategy to prevent suspension of the client's ordering cycle, supply chain process, and daily operations.
Designed customer satisfaction surveys and gauge areas of improvement for the division while managing 12 employees' level of service and providing constructive feedback on challenging interactions.
Supported Senior Account Managers in, identify prospects, purchase volumes, quotes, procurement, preventative measures to maintain current business, or conduct damage control through Agile/Correction Action Plans.
Processed and ran monthly quality reports along with the coordination of quarterly business reviews, sales reports, and presentations displaying visual depictions of a monthly and annual analysis of the client's order frequency based on previous data.
Developed brand visual identity systems, partnership strategies, and brand books for global product launches.
Measured the progress of the sale of telecommunication clients daily, weekly and monthly.
Experience
5-7 Years
Level
Executive
Education
Bachelor Of Arts
Junior Account Manager Resume
Objective : Experienced and accomplished e-Commerce Account Manager with the ability to apply proven methods to increase sales growth. Energetic and accomplished with diverse expertise, passion, and leadership skills.
Skills : Strategic Account Development, Product Training, And Placement.
Description :
Created unique content pages per Senior Management guidelines.
Implemented a list of searchable keywords for individual products.
Responsible for company returns.
Implemented a new inventory system based on part numbers.
Assisted in the setup of marketing automation systems, assisted in the setup of CRM to marketing automation integrations, CRM.
Managed agency team and client partnership in the production and delivery of all creative global advertising campaign assets, including, ooh, retail, digital, and social.
Catered to potential customer needs in order to maintain a high level of customer service and feedback.
Experience
2-5 Years
Level
Junior
Education
BS
Junior Account Manager Resume
Headline : To assist and support the operations of the Sales and Account Management teams and ensure the smooth running of daily office operations. Ability to develop a trusting relationship with our potential customers within a short time frame.
Conducted quantitative and qualitative data analysis.
Analyzed and interpreted data to identify patterns and solutions.
Wrote detailed reports and presentations to show results.
Provided regular interface with clients to ensure the highest level of customer satisfaction.
Met and liaised with senior management and clients to negotiate and agree upon research projects, plans, and proposals.
Advised clients and senior management on how to best interpret and use research findings.
Maintained and built relationships with the key accounts.
Experience
5-7 Years
Level
Executive
Education
GED
Junior Account Manager Resume
Objective : To provide top quality, professional customer support to the client base. A high-energy, self-motivated individual eager to begin a career with a global company committed to growth and prosperity.
Ensured customer issues are dealt with timely and in an efficient manner, informing operations of any problems that may arise.
Assisted Account Manager with submitting quotes, customer projects, and customer reports.
Provided regular two-way communication between the customer and operations, to provide strong team representation and set proper customer expectations.
Expected to provide excellent customer service to accounts, as well as meet customer needs and goals within the organization.
Served as the liaison for the vendors and Starbucks' corporate office.
Scheduled service between various contractors, vendors, and national retailers.
Ensured that all facility maintenance services were rendered within the contracted budget.
Experience
2-5 Years
Level
Junior
Education
BS
Junior Account Manager Resume
Headline : To monitor the workflow on the customer’s products and programs, ensuring that not only meets the contractual obligations but exceeds their expectations for performance.
Skills : Communication SKills, Company and customer expertise, Strategic perspective.
Description :
Compiled database of loan applicant's credit histories, corporate financial statements, and other financial information.
Reviewed and edited loan documents to ensure accuracy.
Maintained strict confidentiality of bank records and client information.
Maintained friendly and professional customer interactions.
Created weekly updates on workload to ensure clear communication with the team in regards to request status turns around times.
Posted customer payments by recording cash, checks, and credit card transactions.
Posted revenues by verifying and entering transactions form lock box and local deposits.
Updated receivables by totaling unpaid invoices.
Experience
5-7 Years
Level
Executive
Education
High School Diploma
Junior Account Manager Resume
Summary : Junior Account Manager with over 14 years of documented success in resolving issues, consulting on short and long-term objectives, and exceeding goals. Ability to work well under pressure.
Processed loans and verified conditions for various loan programs.
Performed primary level auditing and satisfying underwriting conditions of loan origination processing and administration.
Ran AVM values on subject properties, order appraisal, pay-off demands, homeowners insurance, and mortgage histories.
Assessed and packaged completed files for funding, and prepared escrow collateral packages.
Provided strong customer service via telephone and internet in the most professional and customer friendly manner to borrowers, Escrow, and appraisal departments to ensure efficient document flow.
Maintained daily performance metrics with a target goal in mind for over 20 publishers (client) accounts.
Communicated with client base daily to gauge customer satisfaction, troubleshoot concerns, and to coordinate new opportunities for revenue-generating ventures.
Creating an account is free and takes five seconds.
You'll get access to the PDF version of this resume template.
Choose an option.
Sign up with Google
Sign up with Facebook
Sign up with Linkedin
This helps us make sure you're human and prevents spammers from abusing our services.
By continuing, you agree to our Privacy Policy and Terms.
Unlock the Power of Over 10,000 Resume Samples.
Take your job search to the next level with our extensive collection of 10,000+ resume samples. Find inspiration for your own resume and gain a competitive edge in your job search.
Get Hired Faster with Resume Assistant.
Make your resume shine with our Resume Assistant. You'll receive a real-time score as you edit, helping you to optimize your skills, experience, and achievements for the role you want.
Get Noticed with Resume Templates that Beat the ATS.
Get past the resume screeners with ease using our optimized templates. Our professional designs are tailored to beat the ATS and help you land your dream job.
