Labor Relations Specialist Resume Samples

Description :

1. Provided advice and guidance to management on a wide range of HR policies and guidelines within the National Treasury Employees Union National Contract Agreement.
2. Advised managers on disciplinary and adverse actions, grievances, and contract violations.
3. Ensured that actions conform to good management practices and regulations.
4. Provided facilitator tools to bring management and bargaining unit employees together to resolves differences and improve communications.
5. Responded to management inquiries and anticipate union and employee rights.
6. Alert management to labor relations' implications in proposed decisions.
7. Developed and implemented methods that contribute to an effective employee, union, and management relationships.
8. Analyzed absenteeism and complaint patterns to identify underlying causes.
9. Facilitated resolution through conflict management and alternatives to discipline procedures.

Experience

5-7 Years

Level

Executive

Education

MS

Description :

1. Recorded and prepared agendas for third step grievance hearings and arbitration cases.
2. Supported Bargaining Team during negotiations at the local, regional and national level ensuring companies interest was a priority at all times.
3. Investigated and documented third step grievances and arbitration cases data for third step hearings to ensure best case scenario decisions were made at third step grievance meetings.
4. Prepared cases for arbitration and worked with attorneys to prepare for arbitration hearing Implemented wage calculations and contractual issues pertinent to any and all pay issues resulting from third step grievance decisions and arbitration.
5. Managed 2-year team project that dramatically improved the integrity of antiquated "Bundling Reports" which was a series of reports run weekly from payroll files containing employee data that was distributed to the Union locals across.
6. Provided costing data to the bargaining team.
7. Managed team that gathered data, applied increases and validated 250,000 wage tables.
8. Validated data with Payroll and IT that processed corporate profit-sharing award for 50,000 associates.
9. Completed project on time, within budget, and with zero errors.

Experience

10+ Years

Level

Senior

Education

Certificates in Collective Bargaining

Description :

1. Provided supervisors and managers with advice and guidance on proper labor relations principles, techniques, and practices, including interpretation of the Master Labor Agreement and applicable rules, regulations, and statutes.
2. Formulated and recommended labor relations policies, activities, and methods to ensure sound, meaningful, and practical labor relations administration consistent with the Agency's goals, objectives, and strategic framework.
3. Responsible for investigating and preparing Agency responses to Unfair Labor Patrice (ULP) charges, and providing advice and guidance to grievance deciding officials.
4. Represented the Agency in grievance arbitration and ULP proceedings.
5. Routinely explored and developed innovative and creative approaches to labor relations strategies.
6. Independently developed and provided training to supervisors and managers.
7. Served as the Chief Negotiator for the term and mid-term negotiations with the Union, which included making negotiability determinations on matters that are within the administrative discretion and authority of the Agency.
8. Reviewed disciplinary and adverse actions to assure procedural and technical correctness, which required the gathering and coordination of evidence in support of proposed actions and/or decisions.
9. Provided advice as to possible courses of action in resolving employee-management relations problems which included providing guidance to supervisors regarding methods of dealing with poor work performance, poor attendance, and misconduct.

Experience

7-10 Years

Level

Management

Education

Diploma

Description :

1. Adjudicated over 2,500 grievances filed by the unions; authored and collected supporting data for all position papers when unable to resolve them with the unions.
2. Authored and collected supporting data for over 525 pieces of discipline/corrective action to include; emergency placement letters, letters of warning, 7 or 14-day suspensions, indefinite suspensions, removals, and proposed 7 or 14-day suspensions and removals.
3. Advised management on matters related to the administration of contracts or employee discipline or grievance procedures.
4. Interpreted contractual agreements for employers and employees engaged in collective bargaining or other employees/labor relation processes.
5. Proposed resolutions for collective bargaining or other employee/labor relation matters or contract negotiations.
6. Wrote letters related to labor relations activities, such as letters to amend collective bargaining agreements, letters of dispute or conciliation, or letters to seek clarification of contract terms.
7. Author the position of the company for arbitration hearings, MSPB hearings, unemployment compensation hearings, debt collection hearings, and all other employee/labor relation issues.
8. Maintained a 72% grievance resolution rate equating to substantial savings in processing costs ($5,000.00 a grievance) without factoring in any potential monetary liability/award.

Experience

5-7 Years

Level

Executive

Education

Executive Management Program

Description :

1. Utilized expert knowledge of legislation related to negotiating and administering labor agreements.
2. Provided consultation on legislation, principles, and practices to managers and employees within collective bargaining units.
3. Fostered collaborative working relationships between labor representatives and VA leadership to deliver exceptional care and services to Veterans.
4. Provided managers with research, evaluation, and summary of union proposal laws and precedents.
5. Networked within the community and Human Resource field to develop resources to advertise for open positions.
6. Prepared labor agreements on labor-management proposals, analyzed past union activity to anticipate possible union demands.
7. Coordinated labor-management forum, active in community labor-management forum.
8. Utilized laws, Executive Orders, ORM, and Equal Employment Opportunity Commission (EEOC) regulations, case law, departmental instructions and regulations, policy statements, and government-wide agency directives.
9. Assisted aggrieved persons in making informed decisions by explaining related processes.

Experience

5-7 Years

Level

Executive

Education

MA in Healthcare Administration

Description :

1. Responsible for handling all union grievances for the company.
2. Investigated issues and past practices and discuss with union agents in weekly meetings and boards of adjustment.
3. Interviewed witnesses and collect and record documents and assisted attorneys for arbitration.
4. Responsible for First Step program success and maintain all records pertaining to the grievance process.
5. Advised managers on the interpretation of the collective bargaining agreement (CBA) and past practices.
6. Knowledgeable in current CBA, State, and Federal laws and regulations.
7. Conducted investigations and handled suspensions pending investigation for non-union departments of 1400.

Experience

5-7 Years

Level

Executive

Education

BA in Psychology

Description :

1. Designed and delivered training to state government managers and supervisors on various management topics including interviewing and selection, employee discipline, and performance management.
2. Served as a liaison to state agencies in developing agency-specific training programs using SPO developed training materials and curricula.
3. Represented the State Personnel Office and Department of Transportation through presentations to the State Personnel Board, HR Council and state agency managers, human resources, and training staff.
4. Evaluated training materials to ensure that potential training videos, interactive exercises, and suggested readings are consistent with the training program objectives.
5. Managed classroom dynamics by maintaining awareness of adult learning theory concepts and being sensitive to cultural diversity with training groups.
6. Oversaw administrative functions within the training bureau including registration, instructor assignments, publishing, and printing of training materials.
7. Reviewed training evaluation feedback and adjusting content and presentation as appropriate.
8. Developed presentation slides that complement the curricula and participant training materials.
9. Market trained courses to state government managers and supervisors.

Experience

5-7 Years

Level

Executive

Education

BA in Accounting

Description :

1. Conducted mediations, prepared for arbitrations, investigated grievances and resolved conflicts.
2. Negotiated collective bargaining agreements and policies, and drafted contract language.
3. Interpreted and enforced collective bargaining agreements and policies.
4. Ensured compliance with state and federal employment legislation including FMLA, EEO, and NLRA.
5. Negotiated and wrote settlement agreements.
6. Developed and conducted labor and education workshops; developed/designed training programs.
7. Reduced grievances and arbitrations by 60% by initiating alternative dispute resolution methods, and consequently reduced legal expenses for both the employer and the association.
8. Developed and implemented in-house training programs for members as a cost-saving initiative.
9. Initiated employer participation at key training, in order to encourage positive labor relations and a collaborative working relationship.

Experience

5-7 Years

Level

Executive

Education

MS in Human Services

Description :

1. Assisted with other contracts which include; IAFF (Firefighters), SOSA (security).
2. Provided essential research work for determining adequate adherence regarding labor contract terms and conditions.
3. Led in contract negotiations; worked with legal counsel in preparation for arbitrations and unfair labor practices.
4. Worked to create a good working relationship with supportive staff, management, and Union representatives.
5. Tracked grievances and advised management on grievance responses.
6. Lead meetings in which grievances and other Union concerns were addressed and solutions implemented.
7. Trained Management in proper techniques to be able to work in a Union environment.

Experience

5-7 Years

Level

Executive

Education

BA in English

Description :

1. Served as the primary liaison between the facility and its two bargaining unions.
2. Represented the factory in dealings with government agencies such as the National Labor Relations Board/EEOC.
3. Provided direction on the administration of labor agreements and on the handling of grievances and arbitrations.
4. Built relationships with employees and answer any questions they may have.
5. Provided insight on decisions made in the factory based on past practice.
6. Oversaw the timeliness completion of grievance responses and grievance meetings for the Company.
7. Acted as a Human Resources representative, in partnership with the Human Resources Manager and other members of the Labor Relations Team, during union negotiations preparation and execution.
8. Assisted with the maintenance of all HR data which includes SAP employee data, processing of Employee Action Forms, maintenance of job descriptions, legal/policy updates, and other instructions affecting the hourly workforce.
9. Assisted with other HR duties as assigned.

Experience

2-5 Years

Level

Junior

Education

MBA