A Labor Services Representative would assist customers and provide an extensive range of services to employers and job seekers on an individual basis and also through group presentations. A well-drafted Labor Services Representative Resume mentions the following core duties and responsibilities – interviewing customers to evaluate the nature of services desired, identifying barriers to employment and developing solutions to these barriers, providing information on resources available through the Department of Labor.
Those seeking this job role must mention on the resume the following skills and abilities – the ability to obtain a secret/top secret clearance; knowledge of establishing and maintaining effective working relationships with various union representatives and a number of management; basic financial acumen; and strong judging and decision making skills. Employers expect to the least a high school diploma, or GED. Work experience will be highly useful.
Summary : Experienced, dedicated and decorated U.S. Marine Corps Veteran presently serving as a Disabled Veteran's Outreach Program Labor Services Representative (DVOP/LSR) for the New York State Department of Labor. Committed to serving veterans and their families on a one to one basis or group setting. Over 10 years experience providing occupational and employment services to veterans including: testing and assessment; planning occupational training; developing individualized plans to develop job-seekers skills; placements, and mentoring.
Skills : Power Point, And Outlook, Planning Skills.
Description :
Implemented a range of services to veteran jobseekers individually and through group presentations.
Established case management services for veterans and their families.
Collaborated with community organizations to conduct outreach to assist veterans in need of intensive services.
Interviewed veterans receiving unemployment insurance benefits and emergency unemployment compensation, evaluating the nature of services as well as obtaining information about employment history, career goals.
Identified real or perceived barriers to employment, and assist in developing solutions for them.
Advised and counsel veterans regarding their job search and application strategies, resumes, and interviewing skills.
Assisted with veteran inquiries related to labor matters and/or refer veterans to appropriate staff.
Experience
7-10 Years
Level
Management
Education
Bachelor In Technical Management
Labor Services Representative Resume
Summary : Seeking a Labor Services Representative position where my professional experience and education will allow me to make an immediate contribution as an integral part of a progressive company. Excellent verbal and written communication skills Exceptional management and organizational skills Extensive experience with Microsoft Office Suite (Word, Excel, Power-Point, and Outlook) Team player with the ability to handle multiple tasks simultaneously.
Successfully placed 500 jobseekers into new employment.
Interviewed 5-12 customers a day to evaluate the nature of services desired, obtaining a complete work history, including job experience, education, skills, salary ranges, and job preferences.
Maintained above 95% on all staff performance measurements.
Explained all resources available from DOL such as: resume preparation, skills assessment, career planning, labor market information, prevailing wage information and various web sites including the New York State Job Bank and America's Talent Bank.
Matched customers to training, work experience, skill sets, and employment preferences with employers, job order requirements using an internet-based computerized job bank system.
Followed up with employers to determine the status of a job referral.
Represented the Department at Hurricane Sandy Response Centers (at 1 Bronx location), providing employment services and disaster unemployment insurance information to disaster victims.
Experience
7-10 Years
Level
Management
Education
Master Of Business Administration
Labor Services Representative Resume
Objective : High-energy leader with cross-functional experience and exceptional performance in fast-moving, dynamic and high-risk environments.
Assisted customers and provide a broad range of services to jobseekers and employers both on an individual basis and through group presentations.
Interviewed customers to evaluate the nature of services desired, obtaining a complete work history including job experience, education, skills, salary ranges and job preferences.
Informed customers of requirements in order to remain eligible for unemployment.
Conducted follow up appointments to monitor progress.
Identified barriers to employment and develop solutions to these barriers.
Provided information on resources available through the Department of Labor.
Assisted in locating housing for displaced individuals.
Experience
2-5 Years
Level
Junior
Education
BA In Communications/Journalism
Labor Services Representative Resume
Objective : An effective leader who blends academic training in the art of communications and entrepreneurship with hands-on experience in sales and operations to offer employers a successful track record of delivering positive results in a variety of public and private settings.
Skills : PeopleSoft, SQL, Oracle.
Description :
Aided job-seekers and unemployment insurance (UI) claimants in all aspects of seeking employment, including providing guidance on resumes, cover letters, and miscellaneous job search strategies.
Counseled individuals to help understand and overcome personal barriers affecting educational or employment outlooks.
Helped individuals assess educational needs and goals, as well as their aptitude for completing goals using written assessments and interviewing techniques.
Created, revised, and presented workshops to groups of job-seekers and UI claimants on topics such as resume-writing, interviewing techniques, e-learning, and social networking.
Used case management techniques to keep objective case notes on clients' activities to ensure continuity of service.
Worked with local employers to collect job orders and schedule recruiting events.
Marketed services offered to employers.
Experience
2-5 Years
Level
Junior
Education
Master's
Labor Services Representative Resume
Objective : Labor Services Representative with 3+ years of experience in Suggesting improvements, continuously improve the quality of all support activities, and also Adhering to all company safety policies; wear and maintain PPE.
Skills : Fluent in Spanish, Training Skills.
Description :
Determined eligibility of applicants for government assistance.
Answered applicant questions about benefits.
Verified completeness and accuracy of applications.
Interviewed applicants.
Initiated procedures to grant assistance and deny assistance Investigated applicants to gather information pertinent to their applications.
Maintained a caseload.
Interpreted state and federal policies.
Experience
2-5 Years
Level
Executive
Education
Master Of Arts
Labor Services Representative Resume
Summary : Excellent Customer Service and interpersonal skills, ability to problem solve in a fast-paced environment. Strong time management and multi-tasking skills; organized, efficient, and detail oriented. Outstanding work ethic and performance; committed to a high standard and quality of work.
Skills : Microsoft Office, Training Skills.
Description :
Assisted customers and provide services to the public in accordance with quality and quantity standards mandated by various laws, rules, and federal regulations and a commitment to provide exceptional quality service.
Provided customers with a concrete, realistic plan to implement that will maximize their job search efforts.
Conducted in-depth interviews and elicit information from customers to identify goals, work history, skills, training, service needs, barriers to employment, and next steps.
Made appropriate referrals to employment, training programs, and/or various alternative services available from the Department of Labor and other public and private agencies.
Scheduled appointments, and maintain and update appointment calendars for 12 employees.
Provide case management for claimants collecting Unemployment Insurance Benefits.
Provided administrative assistance to judicial staff as needed.
Experience
10+ Years
Level
Senior
Education
MBA In Technology Management
Labor Services Representative Resume
Summary : Labor Services Representative Professional with over four years of experience in career counseling and case management. Experienced in facilitating resume writing, interviewing, and career exploration workshops. Knowledgeable of NYC labor markets and in-demand occupations. Detail and results-oriented with exceptional interpersonal, communication, and presentation skills.
Skills : Planning Skills, Monitoring Skills
Description :
Managed a monthly caseload of approximately 60 Unemployment Insurance claimants, interviewing claimants regarding their work histories, skill sets and potential employment barriers.
Counseled claimants on resume writing, interviewing techniques and job search strategies.
Facilitated job search clubs.
Reviewed resumes and referring claimants to job opportunities that match their skill sets and interests.
Monitored claimants' work searches to ensure compliance with Unemployment Insurance regulations.
Conducted an average of 71 new and follow-up interviews of unemployment insurance claimants per month.
Educated claimants as to requirements of receiving and maintaining benefits.
Experience
10+ Years
Level
Senior
Education
Bachelor Of Arts
Labor Services Representative Resume
Summary : Responsible and dedicated Labor Services Representative professional with over 15 years experience in heavy-volume, fast-paced environments. Cooperative team player who enjoys working with people and utilizing direct telephone contact. Detail-oriented, thorough, and accurate in taking and relaying information. Well-organized to handle a variety of assignments and follow through from start to finish.
Skills : Planning Skills, Communication Skills.
Description :
Conducted pre-employment interviews with job applicants in employment office and refer them to prospective employers for consideration or applicable career development services.
Assisted in strengthening career development skills such as resumes and interviewing techniques.
Searched application files, notify selected applicants of job openings, and refer qualified applicants to prospective employers.
Monitored performance and effort of all applicants and track successes.
Extensived knowledge of all labor laws and regulations.
Compiled, accessed and recorded pertinent data.
Analyzed individual needs of claimants and recommended services and programs.
Experience
10+ Years
Level
Senior
Education
High School Diploma
Labor Services Representative Resume
Summary : Responsible for reporting all incidents and deficiencies to your lead/manager, Maintaining a safe, clean, and organized work area, and also Adhering to all company personnel policies.
Skills : Leadership, Training Skills.
Description :
Determined eligibility for benefits by ensuring claimant is demonstrating that they continue to actively seek work and maintain a complete and accurate record of all job search activities.
Established electronic case files.
Investigated claims of fraud and appeals.
Volunteered to work with Local Workforce Investment Board on projects such as Finger Lakes Works with Their Hands.
Served as Public Employee Federation local office Union Steward and Region Treasurer.
Addressed criminal background with customers and refer to Judicial Process Commission when necessary.
Trained new staff on day to day responsibilities.
Experience
10+ Years
Level
Senior
Education
Bachelor Of Science
Labor Services Representative Resume
Objective : Labor Services Representative with 4+ years of experience in Returning from breaks in a timely manner; notifying lead/manager before leaving the department, and also Following daily sanitation schedule and achieve specified goals.
Skills : Scheduling Skills, Staff Managemnt.
Description :
Interviewed benefits recipients at specified intervals to certify their eligibility for continuing benefits.
Communicated with hearing parties including processing of hearing notices and decisions.
Answered phones.
Ensured hearing calendars are prepared by staff according to timeliness guidelines.
Reviewed incoming case files, and ensured all necessary determinations and documentations are present.
Reviewed case files for complexity to determine time needed on the calendar.
Ensured staff time records are submitted and approved in a timely manner.
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