Lead Care Manager Resume Samples

Description :

1. Responsible for the retention of residents in the community. Oversaw provision of services to the residents, ensuring that all Federal and State policies governing resident care were closely monitored and carried out.
2. Engaged in the recruitment and hiring process, as well as evaluating, motivating, and monitoring the performance of the care staff in the community focusing on qualified candidates who modeled our core values with an interest in care.
3. Coordinated departmental schedule and ensured adequate staffing in accordance with company standards, policies, procedures, budgets, and state law.
4. Oversaw continuing education programs for direct care staff in the community, as regulated by Federal and State licensing requirements.
5. Conducted interviews/observations on a continual basis of residents to alert the Residence Director, Executive Director, family, and other appropriate individuals of any changes in the physical or emotional health of the resident.
6. Supported administration in referral development and maintaining a high census. Acted as a care manager and resource person for the residents and their families.
7. Measured outcomes, set goals and led the care team to achieve and to go beyond the set outcome goals.

Experience

5-7 Years

Level

Executive

Education

Masters Of Science

Description :

1. Supervise a team of six or more employees, ensuring that each Care Manager properly assist clients with daily living, escort clients to the Emergency Room visit as needed, assist with preparing the Facility for special events for the clients, prepare clients for all field trips out of the facility.
2. Ensure that the client's housekeeping, laundry, and personal grooming are conducted on a daily basis.
3. Conduct a visual of all clients to ensure no client has been injured or battered.
4. Assisted with meal preparation and general home cleaning.
5. Assist the clients with decorating the facility for holiday events.
6. Assist with serving breakfast and lunch meals.
7. Assist and pass on information to Fire, Rescue, and Police in an emergency as needed.

Experience

7-10 Years

Level

Senior

Education

Bachelor Of Science

Description :

1. Collaborated with EAPs, SAPs, job managers and HR departments to facilitate mandated mental health and substance abuse treatment of their employees.
2. Collaborated with the UBH Account Management department in resolving grievances by both UBH members and UBH providers.
3. Provided training to groups of newly-hired care managers and mentored junior staff and peers.
4. Assisted in the development and implementation of care management of inpatient benefits for newly contracted Blue Shield of California mental health carve-outs.
5. Supervised a group of seven care managers. Assisted seniors with activities of their daily lives.
6. Assisted the Regional Network Manager by performing public speaking engagements throughout the region with administrators and staff of identified, Blue Shield of medical groups.
7. Provided AM and PM daily cares to an individual who lived in an apartment so that he may live independently Assisted with transportation of a man with quadriplegia.

Experience

7-10 Years

Level

Senior

Education

Doctor Of Psychology

Description :

1. Provided residents with personal-care services including medication and toileting.
2. Maintained a vigorous and healthy environment for the residents.
3. Maintain patients' records and files as per the facility's standard operating procedures.
4. Displayed strong clinical skills in assessing vital signs, performing lab draw and glucose checks, and providing pre- and post-operative care.
5. Adhered to safety guidelines; completed hospital's three-hour Patient Safety Training Program.
6. Provided high-quality patient care as an in-demand per-diem CNA within surgical, acute-care, rehabilitation, home-healthcare, Group home and nursing-home settings.
7. Preserved patient dignity and minimize discomfort while carrying out duties such as bedpan changes, diapering, emptying drainage bags, and bathing.
8. Commended for chart accuracy, effective team collaboration, patient relations and consistent delivery of empathetic care.

Experience

5-7 Years

Level

Executive

Education

Bachelors of Science

Description :

1. Responsible for leading the daily operations of a 40-bed dementia unit.
2. Ensured person-centered quality care is provided to the residents.
3. Responsible to delegate duties to care managers under my supervision during the shift.
4. Responsible for supporting my supervisor with administrative assistant tasks such as scheduling, creating and maintaining spreadsheets, auditing care plans, and charts for accuracy.
5. Supported with dining services, ensuring safety throughout the unit, monitoring skin integrity, providing crisis intervention as necessary and supporting with recreational events.
6. Responsible for maintaining inventory and ordering of incontinence supplies.
7. In-charged of scheduling, ordering supplies, training of staff.

Experience

7-10 Years

Level

Senior

Education

Nursing Program

Description :

1. Provided nursing care in accordance with resident care policies and procedures.
2. Served meals to residents and feed those unable to feed themselves, prepare trays for self-feeders.
3. Ensured the safety and well-being of the residents are maintained.
4. Measured and recorded the patient's fluid intake and output.
5. Cleaned up spills on the floor in order to prevent accidents; participate in safety drills.
6. Attended all mandatory in-services (maintaining 12-hour Federal requirement) and in-services offered on a regular basis.
7. Assisted Residents with daily living tasks (toileting, eating, getting dressed, oral hygiene, perennial care, and bathing).
8. Washed dishes, sweeping and mopping floors Involving residents in activities and building on life skills.

Experience

5-7 Years

Level

Executive

Education

Bachelor Of Science

Description :

1. Administered care for the health and well-being of 55 residents.
2. Directly managed a staff of 6 care workers for the day shift and 3 care workers for the graveyard shift.
3. Promoted from care worker to lead care worker after 1 year of employment.
4. Preserved patient dignity and minimized discomfort while performing activities of daily living such as toileting, brief changes, catheter bags, ileostomy bags, and bathing.
5. Monitored facility and resident supplies and ordered new supplies as necessary.
6. Communicated with the families of residents concerning patient needs and status.
7. Monitored and regulated the nutritional status of facility residents.

Experience

5-7 Years

Level

Executive

Education

Bachelor's Of Science

Description :

1. Assist in the development of service plans and oversee the delivery of services by the Care Staff.
2. Responsible for supervising unlicensed Care Staff including training, scheduling and job performance.
3. Provide for the daily care of residents, administering medications, assisting with ADL's and other tasks as delegated by the RN.
4. Work closely with other departments using effective communication.
5. Oversee housekeeping department, managing MSDS sheets.
6. Train Care Staff on how to properly use and safely mix housekeeping chemicals to maximize efficiency and stay within the monthly budget.
7. Led a team of designated care managers and medication care managers.
8. Trained new care and medication managers.

Experience

7-10 Years

Level

Senior

Education

Associates

Description :

1. Supports the General Manager in the management of resident personal care needs, as well as budget development and implementation of cost controls for resident services.
2. Responsible for the initial and ongoing assessment of a resident's health status and care needs.
3. Oversee the personal care of residents in the community.
4. Supervise the care staff-hiring, training, scheduling, and job performance.
5. Demonstrate to staff and others the ability to work with residents with more advanced dementia and Alzheimer's.
6. Document actions by completing forms, reports, logs, and records.
7. Make sure files, trading, and building structures are in order for quality assurance reviews.

Experience

5-7 Years

Level

Executive

Education

Diploma

Description :

1. Record patients' medical history, vital statistics, or information such as test results in medical records.
2. Interview patients to obtain medical information and measure their vital signs, weight, and height.
3. Prepare and administer medications as directed by a physician.
4. Collect blood, tissue, or other laboratory specimens, log the specimens, and prepare them for testing.
5. Contact medical facilities or departments to schedule patients for tests or admission.
6. Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms.
7. Inventory and order medical, lab, or office supplies or equipment.

Experience

5-7 Years

Level

Executive

Education

Bachelor Of Science

Description :

1. Maintained accurate records of patient care, condition, progress and concerns.
2. Responded appropriately to the physical, emotional and developmental needs of patients.
3. Obtained information about clients' medical history, drug history, complaints, and allergies.
4. Assisted patients with bathing, oral hygiene, grooming, feeding, and elimination.
5. Helped patients move in and out of beds, baths, wheelchairs, and automobiles.
6. Maintained a clean, healthy and safe environment.
7. Assisted with patient transfer and ambulation. Maintained sanitary residents' and program rooms.

Experience

7-10 Years

Level

Senior

Education

Bachelor Of Science