A Lead Computer Technician is a specialized technician who undertakes the crucial role of leading and working with computer technicians in maintaining and repairing computers, printers, and related equipment throughout the assigned location. Typical work tasks mentioned on the Lead Computer Technician Resume are – processing technology-related work requests; installing and upgrading computers and peripheral equipment, working with warranty vendor; assisting in training computer technicians; monitoring and reporting on computer repair and maintenance data, and evaluating district computer/ network technicians and report evaluation results.
Apart from proven work experience, the following skills are expected from job applicants – experience with LAN/WAN networks; knowledge of internet security and data privacy principles; good knowledge of internet security and data privacy principles; excellent troubleshooting skills, and technical expertise. It is common to see on resumes a degree in Computer science.
Summary : As a Lead Computer Technician, responsible for Maintaining a clean, safe work area in compliance with Corporate/OSHA Standards, and performs all work in accordance with established safety procedures. Immediately reporting any discrepancies to the Fleet Manager.
Skills : Desktop And Laptop Repair, Web Page Developmentadministration.
Description :
Used UC4, OPC/TWS, JCL JES2,CICS,DB2,TSO,Netview, Lotus Notes,IBM 3494/B18-VTS,3490,ADIC Tap drives now replaced by MAS and other DASD for the Mainframe side of operations.
Ensured completion of all Batch jobs scheduled for my shift.
Had just converted to UC4 scheduler from OPC.
Mointored transmits and worldwide server and user access to and from the computer room.
Documented any problems and or report problems to appropriate personnel as needed, Follow up on them and turnover to next shift the status of all operations.
Installed system software, including Windows, Novell, Mac OS, and Linux.
Reviewed logs for all networking devices for unresolved abnormalities and problems.
Experience
10+ Years
Level
Senior
Education
BS In General Education
Lead Computer Technician Resume
Objective : Obtain a Lead Computer Technician position in your company where I can utilize my proven Business Management skills and customer service experience to aid all departments with Quality improvement. I have over 15 years experience working with customers in the delivery of exceptional service.
Skills : Sales, Mac OS X, Windows, IOS, Android, CSS.
Description :
Built and repaired Dell, Gateway and HP computers.
Resolved computer hardware and software, printing, installation, word processing, email and operating systems issues.
Trained both internal and off-site users in repairing and resolving recurring issues.
Ordered necessary supplies and parts to repair malfunctioning hardware.
Resolved virus and malware issues.
Restored data, operating systems, files, documents and drivers.
Traveled up to 50 miles to meet customers on location to handle hardware and software issues.
Experience
2-5 Years
Level
Junior
Education
High School Diploma
Lead Computer Technician Resume
Summary : Seeking a Lead Computer Technician position that will allow me to help a progressive organization meet and exceed its growing and constant technical challenges.
Skills : TECHNICAL Information Technology Windows 2000,.
Description :
Supervised and assisted level 1 field computer technicians with in assigned school zone with 1 high school, 1 middle school, and 5 elementary schools.
Supported for end users at 7 assigned schools and provided desk side support as needed.
Created and removed uses from Active Directory in assigned zone as needed.
Used of administrator tools in Windows Server 2003 and Windows Server 2000.
Assisted level 1 technicians with the imaging and deployment of all desktop and laptop implementations in assigned zones.
Installed CAT5e cabling and termination as necessary.
Installation of networked printers and copiers.
Experience
10+ Years
Level
Senior
Education
A.A.S In Computer Information Systems
Lead Computer Technician Resume
Summary : To secure a Lead Computer Technician position in a team driven environment where I can continue utilize my various computer, networking, and excellent customer service skills as well as learn new ones.
Skills : Desktop Support, Clerical .
Description :
Responsible for training, coordinating and prioritizing all work request for me and four other technician.
Trained staff and customers in computer-system setup, operations and command guidelines.
Scheduled and coordinated the distribution of computers, printers and other such devices that are ordered in bulk or provided by special project groups.
Troubleshoot computer to network communication problems as well as application to network problems.
Coordinated with networking on computer communication problems.
Experienced with a large number of specialty programs to include both government specific and medical commercial packages.
Provided constant Monitoring and support of Distributed systems using Eccontent,bEST,Unix,eND monitors, MOM alerts.
Experience
10+ Years
Level
Senior
Education
AA In Liberal Arts
Lead Computer Technician Resume
Summary : To obtain a responsible Lead Computer Technician position in which my skills, education, and hands-on experience will provide benefit to a progressive organization in the field of Auto Diesel or Heavy Equipment Repair.
Skills : .Net, Java, Javascript, HTML 5, Objective-C, SQL.
Description :
Created procedures for security, installations, and repairs for technicians.
Trained sales associates on technical offerings and procedures to facilitate sales.
Managed 5 technicians including schedules, ticket assignments, and training.
Completed SAP Training Courses: BC400, BC401, BC402, BC403, and SPP100.
Experienced with ABAP, ETL, C, C++, Java, VB Scripting, SQL, OpenGL, NesC, and VHDL.
Received Programming Excellence Award from Western Illinois University.
Managed a team of 15 computer phone technicians in a call center environment.
Experience
10+ Years
Level
Senior
Education
Masters Of Science
Lead Computer Technician Resume
Objective : Highly accomplished Lead Computer Technician Professional with a verifiable track record of managing IT projects and exceeding expectations. Practiced in clarifying business requirements, performing gap analysis between goals and existing procedures/skillsets, designing processes and system improvements to increase productivity and reduce costs.
Skills : Microsoft Windows 7, Windows Server 2003, Windows Server 2008R2, Windows Server 2012R2, Linux / Ubuntu, Active Directory, DNS, DHCP, Office 365, Group Policy, Apache / PHP / MYSQL / FTP, Windows Deployment Server, OS Imaging.
Description :
Tasked with leading configuration, setup, upgrades, diagnosis, and repairs on a variety of desktops and notebook computers, both in-store and in-home.
Interacted with customers to discuss issues and best practices, routinely providing ad hoc training and education; consulted on and facilitated technology sales spanning new purchases, upgrades, installation service, and service plans.
Created comprehensive documentation of every service engagement/agreement.
Leveraged technical acumen to troubleshoot, diagnose, and resolve a wide array of technical issues related to software, hardware, components, and wired/wireless networking.
Removed malicious software (malware) such as viruses, worms, Trojan horses and rootkits infections.
Enjoyed exceptional customer loyalty to the extent that customers often refused service delivery by any other technician.
Named Company's Most Valuable Employee every quarter for one (1) straight year.
Experience
2-5 Years
Level
Junior
Education
Associate In Computer Science
Lead Computer Technician Resume
Summary : Seeking employment in a field with advancement and leadership opportunities. Extremely hard working and will do whatever it takes to maintain customer satisfaction. I have a will to learn and the desire to work hard for your company.
Skills : Autocad Drafter, 3d Sketch-up Drafter, Inventory Specialist, Construction Worker.
Description :
Repaired and maintained computers and servers.
Built and configured new hardware.
Installed and updated software packages.
Created and maintained computer networks.
Installed fiber optics and data cables in warehouse and office buildings.
Created spreadsheets for product inventory and tracking.
Managed a team of technicians and trained new employees.
Experience
10+ Years
Level
Senior
Education
High School Diploma
Lead Computer Technician Resume
Objective : Seeking a Lead Computer Technician position that will challenge my skills in a team-oriented environment. A seasoned IT Manager and senior network engineer; with over 10 years of experience in IT work. Include IT management, NT and Unix integration and administration, SQL Server administration, Exchange administration, Novell administration, VOIP, and Cisco implementation and
administration.
Skills : MS Office, Managing Skills.
Description :
Developed operating procedures for new and current employees -Provided scheduling, invoices and quotes to customers.
Worked on the sales floor.
Consistently met objectives related to productivity, customer satisfaction, and revenue generation.
Consistently managed and maintained departmental budgets on a weekly basis.
Interviewed and hired applicants for computer technical support personnel.
Administered Technical Assessment Product Knowledge Tests to new computer trainees.
Developed and supported database applications using MS-Access, Lotus Notes, MS-Office and Paradox.
Experience
2-5 Years
Level
Executive
Education
Diploma
Lead Computer Technician Resume
Objective : Seeking a Lead Computer Technician position with an outstanding career opportunity that will offer a rewarding work environment along with a winning team that will fully utilize management skills.
Skills : Windows 7, Windows XP.
Description :
Provided solutions that empower organizations to maximize efficiencies in their customer relationships, facilities, workforce, and field service operations.
Led Computer technician 2/2004 - 7/2004 Installed various operating systems (MS Windows, Macintosh, and Linux) and computer applications.
Worked with / repair computer hardware, set up computer peripherals (Printers, scanners, etc.) provided customer service and support to clients.
Worked under various deadlines to provide quality work, Partnered with various companies i.e. Supervised IT repair staff.
Worked effectively with teams.
Up-kept work productivity.
Provided excellent in depth technical support over the phone to customers with computer related problems.
Experience
2-5 Years
Level
Executive
Education
Certificate In Project Management
Lead Computer Technician Resume
Objective : To obtain a position as a computer Lead Computer Technician professional, that will allow me to utilize my training, skills, and experience. A self-starter and have excellent motivation, leadership, and ingenuity to excel at this position. Background/Qualifications: Twenty (20) years experience as a Computer Technician; CompTIA A+ Hardware and Software.
Skills : End-User Support, Network Administration, Microsoft Systems, peripheral support.
Description :
Led a technical team in implementing hardware and software for the JPM Chase/Washington Mutual conversion.
Trained Technicians to perform jobs duties; Installed and test new software and Teller hardware.
Utilized HP Compaq dc5800 computer that was being use for testing, and for production upgrades with the new Windows OS.
Reported QA test results to management provided QA input to integration team of processes and procedures that were recommend and signed off by management for implementation.
Coordinated effectively with Chase Branch Managers to perform Teller's station technical environment readiness Provided customers with assistance, guidance, and advice to ensure good practices in standards Produced deliverables within timelines, and provided on-site support to make sure users' computer software and hardware were working proficiently.
Performed other duties & responsibilities as required or assigned by supervisor.
Ensured superb customer service while maintaining low process times.
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