Lead Manager Resume Samples

Description :

1. Provided customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
2. Directed and supervised employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
3. Monitored sales activities to ensure that customers received satisfactory service and quality goods.
4. Inventoried stock and reordered when inventory dropped to a specified level.
5. Coordinated staff schedules and approved time sheets; reconciled monies collected from lottery sales and general purchases; made nightly deposits.
6. Trained, and evaluate staff.
7. Assigned employees to specific duties.
8. Enforced safety, health, and security rules.

Experience

5-7 Years

Level

Executive

Education

B.S

Description :

1. Led all planning, strategy, execution, and project management for finance / capital expenditures supporting clients (corporations, federal government contracts).
2. Drafted, maintained, and tested the Sarbanes-Oxley Key Controls for Finance Operations.
3. Ensured contractual compliance through the creation of robust audits; oversaw databases used by analysts to support customer contracts.
4. Managed three (3) Project Managers identifying improvements to new/existing systems, products, and processes; successfully project managed the migration of one of Verizon's largest products to a new, more efficient billing platform during 4Q14 supporting $500M in annual revenue.
5. Drafted comprehensive business cases to secure capital funding.
6. Managed team that led requirements compilation, user acceptance testing, documentation, and final implementation; the calculated percentage of returns - and presented to Executive Management.
7. Oversaw $2.1M annual capital budget: guaranteed that project expenditures remained within budget; teamed with external groups (IT, etc.) to ensure developmental goals were met and excess capital dollars were properly reallocated.
8. Drove resolution of Sarbanes-Oxley compliance-related issues with clients, internal groups, and governmental agencies.

Experience

10+ Years

Level

Senior

Education

BS

Description :

1. Created hybrid consultancy to develop, execute and lead bespoke strategic marketing and sales solutions for start-up, turnaround and global Fortune 50 clientele in highly visible, in-house multi-year engagements.
2. Expertised in break-through healthcare advances which provided actionable offerings across various touchpoints of the healthcare spectrum.
3. Created collateral materials including monthly newsletter and evidence based clinical outcome study which showcased efficacy of state-of-art minimally-invasive techniques.
4. Expanded to two satellite offices while managing staff of twenty employees.
5. Launched Diabetes Risk Assessment (DRA) to the B2B marketplace: first FDA cleared, CLIA-waived, class III diagnostic screen for type-2 diabetes on behalf of Glycemion start-up.
6. Managed one direct report.
7. Coordinated clinical study with Harvard School of Dental Medicine that confirmed link between oral health and systemic disease.
8. Established the DRA as effective diabetes screen for first-line healthcare providers.

Experience

2-5 Years

Level

Junior

Education

MBA

Description :

1. Increased sales 1 million dollars per year over 5 year tenure.
2. Managed cashiering activities of up to $100,000.00 per day, returns and exchanges, while adhering to Nike Policies and standards of optimal customer service.
3. Supervised opening and closing procedures using Nike corporate standards.
4. Increased Sales in Woman's and Children's section by 6%.
5. Currently increased sales in Men's by 4%.
6. Received Nike's Employee of the Month.
7. Managed new employee orientation.

Experience

2-5 Years

Level

Junior

Education

Bachelor's

Description :

1. Counted down cash drawers to make sure they were all correct and nothing was short.
2. Wrote in the books our sales, labor, and tasks that had been done when opening the store.
3. Instructed employees in doing things that needed to be done for the store to run smoothly.
4. Made and prepared food.
5. Opened up the store and got everything ready for the day.
6. Expedited the food for drive through and front counter.
7. Took orders up front on the register.
8. Took orders in the drive through.
9. Helped the General Manager with cash deposits to the bank with another employee.

Experience

5-7 Years

Level

Executive

Education

Diploma

Description :

1. Supervises employees and ensure correct procedures are followed when preparing food.
2. Assists in preparation of food and train new people in their positions.
3. Closes the store and complete daily cleaning tasks as well as enter in data into worksheets and record sales.
4. Takes inventory on a weekly basis of all food and paper products.
5. Assists in customer service and supervise cashiers.
6. Creates a fun environment to work in where everyone was welcome to share their thoughts and made the work experience as enjoyable as possible.
7. Influences others to do their best, and to increase sales of products.
8. Increases sales of promotion items and received bonuses for hard work.

Experience

7-10 Years

Level

Management

Education

Bachelor's

Description :

1. Managed the leads that are generated from all different sources like ATL, Activities, Online, SMS and Exhibition.
2. Distributed of the leads among the Team member.
3. Tracked the feedback of all the leads Received on daily basis.
4. Tracked the performance of the team, analyse the same and give appropriate feedback to them.
5. Analysed the data source as to which one is yielding maximum conversion.
6. Designed the incentive plan for the team carry out their annual assessment.
7. Mentored, Monitored and Motivated the Team members to work towards their goals.
8. Managed to build good reports with the peers.

Experience

2-5 Years

Level

Junior

Education

MBA

Description :

1. Initiates all marketing campaigns as well as designed all marketing materials including brochures, pamphlets, flyers, etc.
2. Plays an integral part in promoting the business through word of mouth and business-to-business marketing efforts.
3. Facilitates all payment transactions and ensured reconciliation at the end of the shift.
4. Demonstrates flexibility regarding schedule changes, and both customer and management requests.
5. Assists owners with price negotiations for supplies, thus leading to a significant price decrease in window tint film.
6. Manages all customer issues and complaints.
7. Takes corrective actions to remedy situations.
8. Assists owners with price negotiations for supplies, thus leading to a significant price decrease in window tint film.

Experience

5-7 Years

Level

Executive

Education

Communications

Description :

1. Actively supports the efforts to drive grassroots sales and marketing at the community level by leading quality tours for direct inquiries.
2. Actively participates in lead generation.
3. Actively participates in the planning and execution of special events and resident activities.
4. Conducts monthly resident meetings.
5. Hires supervises, and develops staff, manage all aspects of the maintenance, housekeeping, food services and dining room functions.
6. Responsible for scheduling and payroll administration for the community.
7. Works with outside contractors and assure quality of work completed.
8. Submits accounting reports, invoices, and other financials and approve expenses on a regular basis.
9. Reads and understands and responsible for P & L's, budgets.

Experience

10+ Years

Level

Senior

Education

Bachelors

Description :

1. Acted in multi-branch sales management capacity, accountable for own branch as well as coaching and supporting six other branch managers in achievement of respective checking account, loan, investment, credit card, deposit, and revenue sales metrics.
2. Headed branch compliance and regulatory affairs reporting process - to ensure branch passed all internal and external audits - keeping abreast of newest government and state regulations, and training and monitoring staff on adherence to requirements.
3. Formulated, tested, and integrated new systems enabling branch to be more effective in collection of overdraft fees and to enhance and expand district's customer service levels.
4. Recruited, interviewed, hired, and trained new management and banking staff, implementing core marketing campaigns and promotions to further branch objectives.
5. Enacted series of ongoing cold-call campaigns to local small businesses, in order to establish and grow business banking client base, conducting all district, branch, manager, and employee meetings.
6. Performed at top of district of 20 branches and region with 122 branches, with own branch being recognized as top 5% in company with "Pinnacle Winner" award for four different quarters during tenure.
7. Led district in DDA checking account metrics, achieving top 5% company sales ranking for number of new checking accounts.

Experience

5-7 Years

Level

Executive

Education

Bachelor's