As a Lead Optician, the person will oversee and mentor all-optical staff. The job description and duties associated with the role are listed on the Lead Optician Resume as – assisting patients in the selection, ordering, verifying, and dispensing of eyeglasses and contact lenses; providing direction and coaching and motivating staff; informing and educating patients of available frame styles and lens; repairing eyewear when necessary; scheduling and conducting instruction sessions for teaching insertion, removal, and care of disposable and specialty; completing customer billing, ensuring timely correspondence with emails relating to the daily job functions, and submitting proper billing of optical patients charges.
Employers pick resumes denoting the following skills and abilities – knowledge and understanding of eyewear designs and uses; a good understanding of optical business practices and procedures; and work experience in processing insurance claims. A relevant diploma or certification is regarded as the minimum education requirement.
Objective : To apply my management experience and academic knowledge to improve the quality in health care delivery through a leadership position in the Health Services industry with a focus on, but not limited to, Operational Management, Team Leadership, and Process Improvements.
Skills : Customer Service, Management, Computer .
Description :
Billed insurance correctly for glasses.
Comfortably used Officemate software to order glasses and contacts.
Taken frame measurements using the latest digital software.
Helped patients choose a frame that fits there visual as well as their cosmetic needs.
Maintained inventory of frames in office ordering frames to keep frame boards at desired levels.
implemented tray organizing system to efficiently track frame orders and Rx prescriptions.
Scheduled quarterly meeting with frame and lens reps.
Experience
2-5 Years
Level
Executive
Education
High School Diploma
Lead Optician Resume
Headline : Looking for a career in helping people. Be it an assitant in a doctor's office, sales, or delivering packages. I have experience working with a variety of people, from retail to clinical settings, and insurance. I love working face to face with customers and seeing the change in their face from what they were, to the happiness my excellent customer service provides.
Skills : Microsoft Office, CRM, Adobe Photoshop, Lightroom.
Description :
Presented myself professionally, and give the up most customer service.
Responsible for keeping the sales floor clean and the shelves stocked.
Worked as a team to keep up patient files and the waiting room clean and the coffee bar stocked.
Became a key holder and am learning the correct processes to open and close the store.
Entrusted with the code to the safe, as well as doing bank deposits.
Became entrusted with a key and am in the process of learning to open and close the store.
Presented myself in a professional manor and always going the extra mile for the customer with promptness is another important factor.
Experience
5-7 Years
Level
Executive
Education
GED
Lead Optician Resume
Headline : Experience in a customer service atmosphere, requiring strong communication skills, customer relation skills, and interpersonal skills. Ability to work well under pressure individually and within a team. Experienced in problem solving issues with customer relations. Strong leadership qualities. Ten key experienced Strong work ethic.
Skills : Customer Service , Basic Computer , Office .
Description :
Worked with various insurance companies and claims administrators.
Obtained authorizations, cancel authorizations, obtain benefit information, and other insurance inquires.
Presented reports to district management.
Booked and confirmed patient appointments.
Provided training for staff in reading optical prescriptions, transposing prescriptions, ordering and dispensing prescription eye wear, optical adjustments, and contact insertion.
Prepared and facilitated department meetings and mini-meetings to employees and employees outside of the optical department to promote events.
Prepared plans and project ideas with management to present to optical leadership at the regional level.
Experience
5-7 Years
Level
Executive
Education
GED
Lead Optician Resume
Headline : Lead Optician professional who is organized and strives to succeed in the completion of daily activities ensuring accuracy and attention to detail is met.
Skills : Photoshop, Microsoft Office Suite.
Description :
Opened and Closed store, counted all money for cash drawer.
Supervised 6 employees.
Counted all money Design, measure, fit and adapt lenses and frames for client according to written optical prescription or specification.
Assisted patients with selection of frames.
Produced lenses and fit into frames.
Quality checked each pair of glasses and adjust as necessary.
Assisted back office by conducting lensometer, refractor testing.
Experience
5-7 Years
Level
Executive
Education
GED
Lead Optician Resume
Headline : Lead Optician with over ten years experience. Capable of doing preliminary testing for the Optometrist, patient charting and insurance billing and coding in a fast paced environment.
Prescreened patients for doctor (Auto Refraction and Non-Contact Tonometry testing).
Analyzed and interpreted prescriptions.
Ordered proper lenses and frames for patients.
Selected and fit glasses and contact lenses for patients.
Dispensed glasses and contacts to patients and educated new glasses/contacts/bifocals patients on proper wear and use of lenses.
Ordered, shipped, and received patient contact lens orders.
Properly maintained patients medical records and documents.
Experience
5-7 Years
Level
Executive
Education
High School Diploma
Lead Optician Resume
Objective : Looking to secure a position that offers an opportunity for me to grow professionally while serving as an asset to your company. I would like to gain new skills that challenge me and offer opportunities for future career development. I would like to utilize my previous area of expertise in your company with a positive team environment.
Completely redesigned optical department during the first 3 months.
Combined, we made the office an additional 60K over the same time period.
Trained my coworkers who had much less experience first and final inspection as well as advanced PAL design and advanced fitting techniques.
Verified patients insurance and current benefits.
Took patient charges and co-payments, responsible for all payments, and managed small group of opticians.
Insuranced Verification and collect copays.
Ordered inventory as needed for daily operations.
Experience
2-5 Years
Level
Executive
Education
High School Diploma
Lead Optician Resume
Headline : Seeking a full-time Lead Optician position in a physicians office where I can utilize my extensive experience in customer service and my knowledge in assisting patients in choosing the right eye care to fit their needs. I hope to assist my future employer in expanding their practice and their patient base.
Skills : Opticianry, Microsoft Office, Optometric Instruments.
Description :
Assisted patients with frame selection and fitting.
Trained patients in contact lens insertion and removal, proper handling and care.
Ordered stock and maintained relationships with various vendors and reps.
Kept track of bills, payments made, and amounts owed for over 1000 patients.
Considerable experience filing claims on various insurances; such as Eyemed, Eyefinity, Eyesynergy, Opticare, etc.
Adjusted eyewear, replaced lenses, assessed and fixed broken eyewear.
Consulted and informed patients on their eyewear options both commercial insurance and public aid.
Experience
5-7 Years
Level
Executive
Education
Associate's
Lead Optician Resume
Summary : To obtain a part-time Lead Optician position with an emphasis on Sales Support/Office Management utilizing extensive experience and skills. Productive in contributing effectively towards the objectives of a team, and is able to share knowledge, ideas, and information.
Provided Troubleshooting skills in lab and Retail Floor.
Managed the use of lab Consumables.
Developed Spare Parts inventory control system, to reduce down time.
Ensured the staff maintains all instrumentation, using quality maintenance procedures.
Experience
7-10 Years
Level
Management
Education
Associates In Computer Networking
Lead Optician Resume
Objective : Results oriented professional Lead Optician with excellent organizational, verbal and written communication skills. Broad transferable experience base includes management, eyewear sales and service, accounts payable and receivable, proficient with office applications and related software, customer service rep with attention to detail.
Led Optician Increased optical sales by 20% and increased multiple pair sales by 27% within the first quarter of employment - maintaining continual increased sales and profits throughout employment.
Performed diagnostic testing including Visual Fields, OCT, iProfiler, Tonometry, Stereo Screening, Optomap Retinal Imaging, and Patient History prior to patient seeing Optometrist.
Managed and met with various frame vendors to determine which product lines would be displayed in the office.
Oversaw of vendor accounts receivables and payables using Microsoft Excel as a tool to ensure accurate reconciliation of billing.
Used Microsoft Word to generate patient billing letters.
Partnered with doctors to achieve higher levels of patient care.
Strategically planned to meet goals and objectives for the organization.
Experience
2-5 Years
Level
Executive
Education
Business Administration
Lead Optician Resume
Headline : As a Lead Optician, responsible for Fabricating lenses in layout, edging, grooving, photometers, hand edging and coating, and also Interpreting patients prescription and analyzes lenses for correct positioning and size into frame.
Skills : Managing Skills, Travelling Skills.
Description :
Solely responsible for maintaining revenue and trial contact lens inventory.
Pretested of patients prior to exam including topography, auto refraction, NCT, and visual fields.
Assisted patients with eyewear selection.
Served as main resource to staff and patients on general ophthalmic dispensing principles.
Traveled and assisted at six different stores, helped with open and closing procedures.
Explained spectacle lens geometry to patients, applied spectacle lens principles of size.
Recommended different lens indexes and lens options to patients.
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