A Level I Technician is an IT professional who is responsible for supervising, installing, maintaining and testing, and repairing systems and networks. A well-drafted Level I Technician Resume mentions the following core duties – performing basic problem solving and assistance on various software applications and hardware systems for users, providing individual instruction and training users on new or updated technologies; performing routine technical assistance and maintenance duties; assisting with tracking inventory levels of equipment, performing routine technological systems support, and assisting with research and development initiatives, and troubleshooting and solving general system hardware and software issues.
The nature of the job demands the following skills – knowledge of a wide range of computer system software, applications, and hardware; the ability to stay current of technological developments; record maintenance skills, strong interpersonal and communication skills; and technical guidance and mentoring skills. An IT degree or a related field qualification is often sufficient for this post.
Headline : To obtain and hold a position where I can use my strong skills to enhance the success, growth and excel within a company. Results-oriented and a team player. Eager to bring my hard-working, ambitious attitude to a company where I can proceed and grow with, also willing to learn new concepts to add to my accomplishments.
Skills : Cisco, Microsoft Office, Excel, Outlook, Microsoft Sql Server, Linux, Network Administration, Computer.
Description :
Provided comprehensive technical support services to support center customers.
Worked within Service Level Agreements, including but not limited to average speed to answer.
Taken all steps to troubleshoot issues reported to them and resolve or escalate to the appropriate contact.
Used all available knowledge management tools during the call.
Taken all necessary steps to ensure customer satisfaction at the end of the call.
Created and submited detailed call logs documenting customer interactions.
Confirmed and updated customer profile information as needed.
Experience
5-7 Years
Level
Executive
Education
Diploma
Level I Technician Resume
Objective : Technician with over three years of experience. Versatile, bilingual professional with various experience ranging in size from small team projects to big company assignments. Ability to resolving customer issues in a prompt manner to satisfy customer needs and exceed their expectations.
Skills : Automotive Technician, Managing.
Description :
Obtained one of three full time technician positions due to performance and obtaining some of the best stats among contactors Used Salesforce to create tickets recorded with issue information, user environment information, actions taken and resolutions.
Controlled end-user computers remotely to provide troubleshooting and guidance.
Know ledged base experience was gained in order to resolve issues and research solutions.
Gained additional work duties like managing user accounts and working with internal groups to resolve issues.
Assisted with student and faculty hardware concerns; RAM issues, printer issues.
Held a 98% Quality average while maintaining a 1 second ACW, and being evaluated 6 times a month.
Promptly notified management of any potentially dissatisfied customers.
Experience
2-5 Years
Level
Executive
Education
High School Diploma
Level I Technician Resume
Headline : A Level I Technician with experience in the electronic systems industry, familiar with Honeywell Security Systems, Access Control, CCTV and Integrated Systems. Skilled cemetery maintenance specialist with experience in grounds engineering, layouts, setups, backhoe operations. Communicating and working effectively with the physical and emotional demands of a diverse population. Maintaining confidentiality of patient information.
Responsible for installing and configuring hardware and software on a high volume of computers, printers and other products for customers on a daily basis.
Configured customers systems to their required specifications.
Tested systems to ensure 100% quality.
Maintained minimum monthly productivity goals.
Troubleshoot problems with computer systems, including hardware, software and peripheral equipment.
Ensured that customers receive the highest level of customer service.
Communicated issues concerning customer orders to the area Help Desk or Team Leader.
Experience
5-7 Years
Level
Executive
Education
BA
Level I Technician Resume
Headline : A well organized, result oriented, self motivated professional with the ability to communicate, lead and motivate others. I am a capable leader with a variety of skills from various industries including but not limited to Management, Automotive, Construction, Sales, Petro-Chemical / Plant Work & Operations, Safety Foreman, NDE Inspection and Plant Safety.
Skills : Auditing, Quality Assurance, Quality Control, Inspection, Data Analysis.
Description :
Promoted safe work practices and document leading indicators on a daily basis.
Managed and respectfully communicated quality concerns based on specifications.
Monitored and communicated roll condition or visual issues.
Assisted machines in identification and correction of found defects.
Adhered to and promote MBM Guiding Principles.
Ensured quality by collecting good raw board samples.
Ensured proper poly densities are maintained.
Experience
5-7 Years
Level
Executive
Education
Associate In Applied Science
Level I Technician Resume
Objective : Seeking an entry Level I Technician position to work locally. I offer my knowledge of legal codes and regulations with 18 years of experience as ASNT Level II Radiographer using code book 1104 for more than 10 years, taking pride in my work, Provides assistance to nurses and other patient care staff on issues regarding pharmacy services. Completing additional responsibilities/projects when assigned by manager, coordinators, or pharmacists.
Skills : Construction, Sales, Data Entry.
Description :
Read blueprints, wiring diagrams, schematic drawings, or engineering instructions for assembling electronics units, applying knowledge of electronic theory and components.
Tested electronics units, using standard test equipment, and analyze results to evaluate performance and determine need for adjustment.
Performed preventative maintenance or calibration of equipment or systems.
Assembled, tested, or maintained circuitry or electronic components, according to engineering instructions, technical manuals, or knowledge of electronics, using hand or power tools.
Adjusted or replaced defective or improperly functioning circuitry or electronics components, using hand tools or soldering iron.
Maintained system logs or manuals to document testing or operation of equipment.
Built, cleaned and serviced desktop computers.
Experience
2-5 Years
Level
Executive
Education
Diploma In Technology
Level I Technician Resume
Summary : To obtain a position in the IT field, in which I can build on my experience and continue to grow and elevate my service to exceptional standards. Filling medication floor stocks, intravenous solutions, and other medications by restocking Pyxis machines. Completing assigned competency assessments. Completing unit and pharmacy-area inspections, including removing outdated medications from inventory and ensuring security of medication storage areas.
Skills : Construction, Sales, Data Entry.
Description :
Troubleshoot, solved and documented user issues and computer problems.
Created users, reset passwords and disable accounts in Active Directory.
Adhered to safety procedures and guidelines at all times.
Used Analytical skills and the ability to solve problems Ability to quickly learn about new technology and keep pace with an ever-changing industry Ability to assemble and disassemble computer equipment, mechanically inclined.
Followed all documented escalation procedures.
Worked as a triage technician on the help desk support team, handling incoming service emails and calls.
Set up and maintained numerous software applications, printers, and general desktop support.
Experience
10+ Years
Level
Senior
Education
BA In Education
Level I Technician Resume
Objective : Level I Technician with 4 years of experience in Selecting correct medications and quantities, Documenting discrepancies when necessary, Reviewing the CII safe to Pyxis Report at close of shift, Assisting nursing in review of discrepancies, Assists pharmacists, physicians, nurses, and staff as needed within legal scope of a pharmacy technician, Attending training classes, programs, and departmental meetings.
Skills : Programming, Technician, Reporting.
Description :
Handled client user administration and coordinated with service team to ensure proper entry of data and prioritization of incoming service issues.
Conducted IT user issue severity evaluation and executed issue solutions for hardware components, software, and technical services.
Repackaged and/or labelled non-sterile and sterile products and extemporaneous doses as instructed on the batch record by the pharmacist.
Utilized aseptic technique when handling sterile product preparation.
Stocked the Robot based on the generated daily inventory report.
Repackaged unit dose for the robotic system.
Maintained inventory control in all work areas, completes alert and reorder forms when required, fills floor stock requisitions from the patient care areas, processes charges to the appropriate cost centers, receives deliveries from wholesalers and other vendors, checks for expiration dates of medications.
Experience
2-5 Years
Level
Executive
Education
MS
Level I Technician Resume
Objective : Level I Technician with 3 years of experience in Selecting correct medications. Preparing accurate labels including bar codes. Packaging and labels correctly. Entering bar code information into Me ditech. Reviewing and Correcting Bar code error sheets daily from nursing units, Removes outdates from shelves.
Prepared and filled unit dose cassettes to be checked and dispensed by a pharmacist.
Inventoried, requisitions, and stocks supplies from central supply maintains IV solution inventory fills oncology satellite requisitions, and delivers alcohol.
Refilled medications for emergency drug units such as open heart trays and code cart trays.
Maintained work area by leaving area in a neat and organized manner, cleans work area routinely, follows appropriate disposal procedures.
Delivered stock to patient care areas.
Performed duties in the event of an emergency such as sick call coverage, vacant position coverage, workload adjustments, and projects.
Inventoried and prepared controlled drugs for pharmacist dispensing and delivers to the appropriate area when required.
Experience
2-5 Years
Level
Executive
Education
MS
Level I Technician Resume
Objective : Level I Technician is Supplying reorder information to Pharmacy Buyer. Ordering IV solutions and other supplies utilizing the Online Ordering System. Restocking work areas as necessary. Receiving wholesale and direct orders in the absence of the Pharmacy Buyer. Cleaning and dusting medications storage areas as necessary. Documenting borrow/loan transactions.
Replaced OR trays for specialty areas such as open heart and 11 Uris.
Know ledged of medical terminology.
Selected correct medications and quantities.
Accurately restocked medications to the correct pocket.
Outdated medications as necessary.
Delivered stock in a timely manner.
Performed monthly unit inspections using appropriate documentation form.
Experience
2-5 Years
Level
Executive
Education
GED
Level I Technician Resume
Headline : Level I Technician is communicating and working effectively with the physical and emotional demands of a diverse population. Maintaining confidentiality of patient information. Multitasking and working efficiently in a dynamic work environment. Working with Microsoft Office programs, Epic, Pyxis, and other pharmacy computer systems. Requiring frequent use of data entry keying into the computer.
Skills : Data Entry, MS Office, Interpersonal Skills.
Description :
Documented charges when necessary.
Performed Pyxis functions accurately and timely.
Selected correct solutions and medications and performs accurate dosage calculations.
Prepared medications and sterile compounds employing correct aseptic technique.
Adhered to inspection control procedures for IV room and maintains logs.
Documented appropriately including charges/credits.
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