A Loan Processing Manager is responsible for directing the workflow and procedures of the loan processing team for various types of mortgage loans. The job duties are listed on the Loan Processing Manager Resume as – recruiting, hiring, training, motivating, and managing all members of the mortgage processing team, making sure all team members adhere to regulatory compliance guidelines; leading and managing daily activities of mortgage loan processors; creating a pipeline management process to forecast accurate home loan funding goals and metrics; enforcing adhering to all state and federal regulations; solving, escalating or remedy customer service issues, and ensuring smooth loan processes.
Those seeking the job role must denote on the resume the following skills and abilities – working knowledge of the mortgage industry, loan products and programs; and state and federal regulations and laws; management experience in mortgage operations; superb training skills, and proficiency with Google Suite, and MS Office. A relevant degree is commonplace among job applicants.
Summary : Highly qualified Loan Processing Manager with experience in the industry. Enjoy creative problem solving and getting exposure on multiple projects, and I would excel in the collaborative environment on which your company prides itself.
Skills : Trained in HIPPA and Privacy Act compliance, Knowledgeable.
Description :
Cultivated and grow a strong team of 18 employees, as it relates to closing and managing the administrative functions for all consumer, letter of credit, commercial, commercial real estate, small business and home equity loan transactions.
Developed, documented and deployed tools towards process improvements, workflows and efficiencies.
Ensured that all work is done under the appropriate technical guidelines and that operational policies and procedures are followed for each line of business.
Managed operational problems affecting the lines of business and ensure positive client experience.
Established and maintained collaborative relationships with all levels of management, including Compliance, Risk Management, Sales Management and Audit to resolve issues appropriately and effectively.
Responsible for maintaining and managing relationships with existing vendors and managing new vendor set up and approval.
Provided finance with all the information and requirements to process payments and to create accurate financial reports to support the department on cost control.
Experience
10+ Years
Level
Senior
Education
Certification In Banking
Loan Processing Manager Resume
Summary : Loan Processing Manager is responsible for all aspects of loan processing and servicing operations. This includes managing the loan portfolio, hiring and managing all staff, providing training and coaching to staff on customer service, developing strategic plans, and leading work teams.
Skills : As400, Salesforce.Com, Sap, Ms Word, Excel, Encompass, Bilingual - Spanish.
Description :
Ensured that new residential & commercial loan packages where processed and completed according to established policies and procedures.
Exerted in utilizing Encompass and Calyx Software.
Managed a loan pipeline of approximately 100 loans per month.
Managed, Supervised and trained a staff of 6 Jr.
Recognized as number one in production for the year of 2006 amongst 500 competitor branches.
Strong calendar management for appointments with closing agents and title companies.
Established relationships with outside Account Executives and Lending Officers.
Experience
10+ Years
Level
Senior
Education
Accounting
Loan Processing Manager Resume
Summary : Loan Processing Manager is responsible for the day-to-day operations of the loan processing function. This includes developing and implementing lending strategies, creating loan products, and administering loan programs.
Skills : Microsoft Office Suite, Management, Accounts Payable, Billing, Excel, Word, Powerpoint, Customer Service.
Description :
Enforced loan documentation requirements.
Managed loan portfolio in terms of origination, servicing and collection.
Monitored compliance with lending standards and regulations.
Act as a liaison between the credit services team (SMB) and the client team (CUSTOMER).
Provided customer service to clients through the use of electronic systems and phone calls.
Worked with the debt collector to resolve collection issues.
Processed all Purchase and Refinance, Conventional and FHA mortgage loans Train new loan officers with the company on how to originate and process loans.
Experience
10+ Years
Level
Senior
Education
Accounting
Loan Processing Manager Resume
Summary : To secure a challenging position utilizing my customer service, managerial skills, technical training and practical work experience in a professional environment that fosters creativity, productivity and growth.
Skills : Call Center Management, Customer Service, Office Administration.
Description :
Directly managed one supervisor and up-to 25 processors.
Implemented standard procedures in order to create the foundation and stability in a start up company.
Identified, created and implemented processes for speed and efficiency in processing of applications.
Designed training for loan counselors and processors in loan products for a continuous changing environment.
Coached, motivated, and drive the processing department in order to meet company goals and continuously increase revenue.
Assisted in Managing Sales Production floor.
Took Escalated customer calls to resolve any complaints or funding issues.
Charged with hiring/firing decisions in the processing department and assisted with sales personnel hiring/firing.
Experience
10+ Years
Level
Senior
Education
Master Of Business Administration
Loan Processing Manager Resume
Objective : Loan Processing Manager with 5 years of experience working with domestic and international wholesale and retail accounts in the Action Sports Industry; booking apparel, footwear and accessories orders and managing large order files. Eager to contribute to the success of a company where I can utilize the set of skills and knowledge gained through experience in sales and account management roles; working with specialty stores, key accounts with multiple store-fronts and international distributors.
Skills : Microsoft Office, Microsoft Word, Customer Service, Marketing, Analysis, Communication.
Description :
Included overall management of loan processing department as well as direct managerial responsibility for six subordinate loan processors.
Duties included opening of loan packages, determining borrower qualifications, direct communications with bankers, accountants, attorneys and brokers,.
Responsible for specific aspects of office management and administration.
Managed all aspects of processing department and was responsible for training all new employees.
Recommended and implemented strategies to improve operations effectiveness.
Multi-tasked between numerous lender requirements and changing industry regulations.
Coordinated between clients, title companies, real estate professional and wholesale lenders.
Experience
0-2 Years
Level
Entry Level
Education
Business Management
Loan Processing Manager Resume
Summary : Quick learner and enthusiastic professional passionate about building strong client relationships while achieving established goals. Previous experience includes working in a fast-paced environment handling sensitive information and providing a high level of customer service to clients at all times. Possess MBA and a strong financial background.
Skills : Holistic Health Coach, Life Coach.
Description :
Managed processing department of which consisted of 20 employees.
Review performance data that includes modification, collection and receptionist procedures.
Responsible for activity reports and spreadsheets, to monitor and measure departmental productivity, goal achievement, and overall effectiveness.
Kept track of employee schedule to ensure they were being followed.
Resolved any issues with employees and client concerns.
Reviewed borrower auto contracts, funded loans.
Ordered repos on vehicles that borrowers quit paying on the loans.
Experience
7-10 Years
Level
Management
Education
Master Of Business
Loan Processing Manager Resume
Objective : To serve as a single point of contact for brokers and their clients in the wholesale/retail mortgage lending division. Originating and validating mortgage loan information. Identify financing options for loans through an assessment of pricing and borrower characteristics; evaluate credit risk through.
Skills : Management, Loan Processing, Med Tech, CNA.
Description :
Assisted management in training and preparing loan officers in federal and state requirements, as well as branch policies.
Guided and oversaw loan processors properly supporting loan officers in closing various types of mortgage loans.
Maintained and presented all daily, weekly and monthly reports to other managers.
Coordinated and verified with lenders, underwriting, loan officers, processors, and clients to ensure all loans closed and funded in timely manner.
Assisted with any customer disputes and complaints.
Met and complied with state auditors.
Correctly processed loans in accordance with investors & FHA guidelines.
Performed a thorough analysis of loans submitted by the Loan Originators.
Consistently verified all information received to be accurate & correct.
Experience
2-5 Years
Level
Junior
Education
Certificate
Loan Processing Manager Resume
Summary : Experience in the mortgage industry for over 10 years, varying from loan processing to underwriting, with key involvement in credit / risk management FHA guidelines. My previous experience also includes administrative background with employee supervision.
Skills : Mortgage Loan Processor, Must be detail-oriented and thorough.
Description :
Ensured accurate and timely data entry.
Ensured all documentation is complete and adheres to industry best practices.
Managed the loan processing workflow, including all manual and electronic processes.
Assisted with legal, compliance, and quality assurance activities.
Created documents and reports for internal review
Communicated with vendors, lenders, customers, regulators and other parties.
Monitored customers performance against payment terms and deadlines.
Experience
10+ Years
Level
Senior
Education
Certificate Of Completion
Loan Processing Manager Resume
Summary : To find and work with a well-established company with a team. Attitude Process mortgage loans with 20-40 + loans in my pipeline consistently Management and Loan Officers who share my sense of urgency on a file from beginning to funding Management and Loan Officers who share my belief in pushing a file as hard and fast as possible to the next Milestone.
Skills : Strong interpersonal communication skills.
Description :
Completed pre-qualification and loan documents as needed.
Developed an understanding of credit standards, including FICO scores and credit guidelines
Identified prospects with high credit risk.
Conducted due diligence on a client history of default and delinquency rates, as well as its ability to pay on time each month or in full each year.
Completed an annual credit report per contract (usually 30 days) to ensure that the client is in compliance with their credit requirements.
Managed all sales activities (including sales leads) associated with a client loan requirements.
Provided loan processing support to customers through our dedicated team.
Experience
10+ Years
Level
Senior
Education
Business Administration
Loan Processing Manager Resume
Headline : Loan Processing Manager is responsible for the full service processing of all types of loans, including private, public and commercial. The primary responsibility is to identify and assess the best financing options for the current loan portfolio in order to ensure maximum flexibility, cost savings and value for the customer.
Skills : Microsoft Word, Microsoft Excel, Microsoft Powerpoint, Data Entry, Wordperfect.
Description :
Assisted with loan collection activities by developing strategies to increase revenues and improve client satisfaction levels.
Closed new accounts within budgeted timelines
Worked closely with sales to determine appropriate credit terms for new clients.
Worked closely with marketing to gather information on new accounts, provide collateral information, and analyze potential customer behavior patterns to determine the best placement for each account.
Provided ongoing training in closing techniques.
Reviewed credit applications on a regular basis for accuracy at close time points.
Ensured that transactions are processed within predefined timelines.
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