As a Lobby Ambassador, the individual will be responsible for providing security services at the designated locations. A well-written Lobby Ambassador Resume mentions the following duties – foot patrolling of interior and exterior areas of the location, the ability to report suspicious activities and persons; writing detailed narrative reports; maintaining daily activity reports, enforcing rules and regulations; responding to emergencies requiring security assistance, and engaging hotel guests the service experience through activation of all outlet services within the lobby areas.
The nature of the role demands the following skills and abilities – strong and clear communication skills; the ability to comply with quality assurance expectations; knowledge of maintaining confidentiality; professional appearance and look; knowledge of the local area, and commitment to delivering a high level of customer service. While a high school diploma or GED may suffice, some employers want their Lobby Ambassadors to have a degree.
Objective : Lobby Ambassador professional seeking a position within a dynamic organization where my knowledge, expertise, and analytical abilities can be applied and developed to their maximum potential.
Skills : Computer, Typing 55+ wpm, Scheduling, Shipping and Receiving, Writing and Editing.
Description :
Operated all front lobby operations.
Checked in all guests for badges using Department of Defense Regulations.
Maintained building compliancy for safety, maintenance, and appearance.
Assisted and responded to all inquiries about building information or provisions requests via private instant messaging system to over 400 employees.
Placed all requests to WPR for building maintenance.
Provided special customer provisions to large tour groups.
Provided weekly and daily reports to the buildings statistics.
Experience
2-5 Years
Level
Executive
Education
High School Diploma
Lobby Ambassador Resume
Headline : To obtain a Lobby Ambassador position with a company that will allow me to demonstrate my skills through my knowledge and compassion for others while being an asset to the organization.
Proactively engaged visitors and assessed needs and questions.
Registered visitors and vehicles.
Answered and transfered calls for guests and employees.
Assissted with conference room location and scheduling, shuttle dispatch and transportation inquiries.
Kept accurate records for special distributions or lobby data collection.
Processed mail, packaged or scanned needs.
Alerted facilities/security to building and guest issues.
Experience
5-7 Years
Level
Executive
Education
High School Diploma
Lobby Ambassador Resume
Objective : A position in a results-oriented company that seeks an ambitious and career- conscious person, acquired skills and education will be utilized.
Skills : MS Office, Time Management.
Description :
Responsed to emergencies and carries out the policies and procedures of Property Management and observes and reports security issues and safety concerns as prescribed in post manuals.
Promoted good public relations through courteous, helpful, and professional contact with tenants and guests to client property.
Responsible for the care and control of radios, keys and other equipment assigned as well as the proper processing and care of all found or otherwise impounded property.
Completed all daily activity reports, incident reports, supplemental reports and other written documents pertinent to the day-to-day activities of the employee's assigned tasks and responsibilities in the manner required.
Familiared with the location and operation of fire alarms, firefighting, first aid and other safety equipment.
Maintained constant surveillance of assigned areas providing maximum visibility.
Assisted admins, program managers or others with projects for the building's business groups.
Experience
2-5 Years
Level
Executive
Education
High School Diploma
Lobby Ambassador Resume
Headline : Seeking a Lobby Ambassador position with an outstanding career opportunity that will offer a rewarding work environment along with a winning team that will fully utilize management skills.
Skills : Bilingual Speaker Spanish, Communication Skills.
Description :
Assisted members and guests with the pre-arrival/check-in/out process Handled front office duties Inform guests of the property and surrounding area Schedule, reserve activities and dining accommodations for all guests Answer, record, and process all calls Assist bellman with guests and luggage Guest Services Ritz Carlton, St.
Greeted all guests upon arrival Communicate effectively with staff about guests' requests immediately Inform guests of the property and surrounding area Assist bellman with guests and luggage Schedule, reserve activities and dining accommodations for all guests Instructor Antilles School, St.
Served in customer relations capacity as a lobby ambassador at the Long Beach Press Telegram office building.
Provided superior customer service to visitors, tenants, and property management team.
Operated and monitored close circuit television systems, addressing any security breach issues.
Maintained temporary badges and supplies.
Welcomed guests and team members to MCFI with a smile and positive attitude.
Experience
5-7 Years
Level
Junior
Education
High School Diploma
Lobby Ambassador Resume
Summary : To establish a long-term career in a company where I may utilize my Lobby Ambassador professional skills and knowledge to be an effective Associate Program Manager and inspiration to those around me.
Skills : Team Work, Planning Skills.
Description :
Expedited quest waiting in line to the appropriate entity.
Ensured quest did not wait in line when it was necessary for interviews, pick up / dropping off clients, packages, and documents.
Prepared and showed prospective tenants vacant suites.
Observed personnel/guests on closed caption monitor.
Answered phones.
Received packages for tenants.
Maintained the Lobby appearance and plants located throughout the hotel.
Experience
7-10 Years
Level
Management
Education
Diploma
Lobby Ambassador Resume
Objective : Seeking a career with a progressive company that involves utilizing and building upon my strong receptionist, secretarial and organizational skills.
Skills : Microsoft Office, ISO, Lean Manufacturing.
Description :
Answered telephone calls, take messages, answer questions, and provide information during non-business hours.
Worked directly with building engineers to maintain safe and operational site.
Drived and inspected company vehicles.
Sorted incoming mail.
Managed incoming and outgoing packages/mail (USPS, FedEx, etc.).
Answered alarms and investigated disturbances.
Wrote reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.
Experience
2-5 Years
Level
Junior
Education
High School Diploma
Lobby Ambassador Resume
Objective : Experienced and dependable college student seeking to propel my entry-level experience to a management level. Proficient in customer service and organizational details. Committed to enhancing my knowledge of worldly techniques; possess a clean California driver's license, and am available to work various shifts.
Skills : Bilingual Mandarin Chinese, Microsoft Office, Quickbooks, PMS system.
Description :
Assumed the responsibility for ensuring that all associates and visitors entering a building lobby are assisted in a professional and courteous manner at the AT&T Center.
Included but were not limited to: Permitting authorized persons to enter property and monitor entrances and exits.
Performed security patrols of designated areas on foot.
Observed departing personnel to protect against theft of company property and ensure that authorized removal of property is conducted within appropriate client requirements.
Warned violators of rule infractions, such as loitering, smoking or carrying forbidden articles.
Provided assistance to customers, employees, and visitors in a courteous and professional manner.
Experience
2-5 Years
Level
Executive
Education
High School Diploma
Lobby Ambassador Resume
Objective : Seeking a full-time Lobby Ambassador position where I can obtain new responsibilities to make a positive contribution to the organization.
Skills : Word, Customer Service.
Description :
Cordially greeted and directed guests, vendors, and partners in a timely manner.
Assisted Government Security Office with Citizenship Validation in the Federal and Secure Area.
Professionally and effectively answered and forwarded phone calls to their proper destinations.
Assisted other departments with moderate to complex administrative tasks.
Provided coaching and training to New Lobby Ambassadors in virtual environments.
Ensured compliance with company Safety and Security policies and procedures.
Assisted with Performance evaluations, Building audits, provides management with an opportunity to assess our contributions to the organization and are essential in developing a powerful work team.
Experience
2-5 Years
Level
Junior
Education
High School Diploma
Lobby Ambassador Resume
Objective : A self-motivated professional with over 3 years of experience in the customer service and security industry. I have solid experience providing diverse customer support with strong problem-solving skills that I have coupled with initiative and accuracy providing a first-rate experience for the customer and client.
Skills : Microsoft Office, Ten Key by touch, Typing 45 wpm.
Description :
Presented Foot patrol of interior and exterior areas of assigned locations.
Checked for unsafe conditions, hazards, unlocked doors, security violations, and unauthorized persons.
Maintained good relations with staff and visitors.
Provided answers to questions pertaining to the area, and gave accurate directions to different offices in the building.
Helped with directing traffic, and keeping the parking lot safe for employees, clients, and quests.
Needed provided front desk coverage for lunches, and breaks.
Experience
2-5 Years
Level
Executive
Education
High School Diploma
Lobby Ambassador Resume
Headline : To obtain a part-time Lobby Ambassador position with an emphasis on Sales Support/Office Management utilizing extensive experience and skills. Productive in contributing effectively towards the objectives of a team, and is able to share knowledge, ideas, and information.
Skills : Microsoft Outlook & Word, Property Management Software, Fidelio, V-1, And Opera.
Description :
Performed concierge services to guests in this 63 room boutique hotel.
Served the guest needs, such as luggage services, room service, greeter, or any other assistance needed.
Managed the package arrangements: scheduled massage, purchase wine and champagne, gather gift basket contents and arrange for successful completion.
Assisted the Inspiration Coordinators with the Front Desk duties: receive phone calls.
Created or modified reservations.
Assisted guests with check-in/out and attend to their needs with directions and restaurant reservations.
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