A Location General Manager is hired to play a key role in the success of the store at the assigned location. A well-drafted Location General Manager Resume mentions the following core duties – overseeing the daily operations of the business segment, department, or stand-alone retail location, ensuring strategic goals are met, creating and maintaining budgets, managing employees, overseeing daily operations, designing strategy and setting goals for growth, maintaining budgets and optimizing expenses, setting policies and processes, overseeing recruitment and training new employees; and preparing regular reports for upper management.
To ensure success in this field, the following skills are needed – strong decision-making skills, proven ability to develop and maintain financial plans, strong working knowledge of operational procedures; working knowledge of human resources processes; and the ability to motivate and lead people. A bachelor’s degree in business management or a related field is required to work in this capacity. As this is a managerial role, work experience is as well needed.
Summary : More than 12 years Sales, Customer Service, Team Leader, and Manager & Marketing experience; Proven track record of consistently achieving or exceeding company expectations; Proven ability to manage simultaneous projects; work independently, and meet deadlines; Outstanding problem solving ability; Successful track record in Marketing both Digital and Print; Proven track record of developing relationships and growing profitable customers.
Skills : Digital Marketing, Sales Management, Sales, Marketing.
Description :
Led and motivated the route service team to safely deliver world class customer service and sales growth (profitability).
Ensured efficient route operations which best leverage all assets and resources available and leads the execution of performance and operational goals focused in the areas of safety, people, service, quality, cost, and growth.
Led execution of delivery and service standards to ensure a high quality customer experience through efficient route operations.
Executed and enforced safety standards within the Depot.
Driven accountability of safe behaviors by coaching team members.
Identified and removed risks and participates in accident investigations.
Led people management and development demonstrating a disciplined approach to recruiting training, coaching performance management and retention.
Experience
10+ Years
Level
Senior
Education
Bachelor Of Arts
Location General Manager Resume
Summary : Locked Looking to grow within a technological company, where proven decision-making and my sales and marketing abilities will be used to improve company productivity and profitability.
Resolved customer complaints regarding sales and service.
Monitored customer preferences to determine focus of sales efforts.
Directed and coordinated activities involving sales of manufactured products, services, commodities, real estate or other subjects of sale.
Reviewed operational records and reports to project sales and determine profitability.
Directed, coordinated, and reviewed activities in sales and service accounting and recordkeeping, and in receiving and shipping operations.
Focused on effective talent selection hiring and successful on-boarding of new team members.
Ensured successful customer service delivery as well as recovery; Serves as local point of contact for customer service communication & follow- up coordination with the call center and overall issue resolution.
Experience
10+ Years
Level
Senior
Education
GED
Location General Manager Resume
Headline : Location General Manager Professional executive with a proven track record of multi-unit retail and wholesale management, customer service, team building, sales revenue and, profit maximization, as well as corporate training and recruiting.
Skills : Inventory Management, Associate Development, Training, Microsoft Office Software.
Description :
Responsible for $40 million P&L for a large, global distributor of industrial wire and cable consisting of 3 outside sales and 6 inside sales professionals.
Oversaw the warehouse staff of 18 to ensure timely and profitable shipping and receiving operatioins.
Worked with multiple vendors and vendor agents to leverage brand recognition to key accounts.
Responsible for driving sales through the coaching and mentoring of the sales force to deliver excellent relationship building skills and uncompromising customer satisfaction.
Tasked with changing the regional culture from passive order acknowledgement to demand creation and suggestive sales acceptance, while rebuilding a culture of broken moral.
Responsible for creating new and maintaining existing vendor relationships.
Achieved plan in both profit and sales for the last 17 months.
Experience
5-7 Years
Level
Executive
Education
BS
Location General Manager Resume
Headline : A position that utilizes my skills in financial planning, analysis, and leadership in a progressive organization seeking proven effectiveness in attaining profitability, sales, workforce development and operational efficiency.
Skills : Microsoft Excel, Management.
Description :
Organized and supervised Savannah's CarMax Hiring Center opening a Next Generation store, currently a test store for many of the company's future objectives.
Focuses learned in the center are being used to open and standardize future store openings.
Utilized reports, analysis information, and monitored trends to identify opportunities in the business.
Displayed financial responsibility through Profit & Loss management and identified opportunities to reduce waste; identified process refinements that were value added for the customer and associate experience.
Interviewed, hired, trained and promoted associates to support store operations and company growth.
Ensured positive associate engagement and associate development through timely and effective feedback, including individual meetings, file reviews, performance management, and the Annual Performance Review (APR) process.
Led senior management team in setting strategy for the store and provided vision, direction, and motivation to team.
Experience
5-7 Years
Level
Executive
Education
Bachelor Of Science
Location General Manager Resume
Objective : Location General Manager who is highly energetic, outgoing, and detail-oriented. Handles multiple responsibilities simultaneously while providing exceptional customer service. High-achieving Sales Associate offering an extensive background in customer service, sales, client relations, and merchandising. Self-directed and self-motivated team player who also works productively independently. Sales Manager offering a 30-year background in sales and customer service, as well as an in-depth understanding of the sales cycle process.
Skills : Sales Management, Sales.
Description :
Managed sales team and facility operations.
Interviewed, hired and trained prospective employees.
Continually trained for success of new route sales people.
Tracked daily sales to meet weekly and quarterly sales goals.
Made annual sales projections based on past trends for growth.
Managed a $1.2 million dollar sales portfolio.
Shared product knowledge with customers while making personal recommendations.
Experience
2-5 Years
Level
Executive
Education
Diploma
Location General Manager Resume
Summary : Versatile, perceptive, and achievement-driven General Manager with demonstrated success in the area of operations, service, and development. Long-respected for advanced abilities in operations management, organizational development, resource and succession planning, project management, and strategic planning.
Responsible for every phase of campus operations, sales, service, human resources, and purchasing; including profit and loss, customer service, strategic planning, and organizational development.
Applied dynamic leadership talents to assess the root cause of procedural issues.
Developed and implemented innovative programs and enhance the flow of internal communication, improving overall performance.
Developed key performance measurement and indicators predicting trends and monitoring everyday operations.
Facilitated campus-wide organizational training modules, developmental classes, succession planning, and structural improvement meetings.
Led senior-level tactical and strategic meetings; including asset reviews.
Played a pivotal role in the enforcement of company policies and procedures, and in maintaining a culture of integrity.
Experience
7-10 Years
Level
Management
Education
Masters Of Business Administration
Location General Manager Resume
Headline : Responsible for effectively communicating, motivating, and interacting with all levels within the organization to help build and speak to the culture of Guckenheimer/ISS.
Managed profit and loss statements, sales, service, inventory, building and equipment maintenance.
Solely responsible for employee hiring, training, termination, scheduling and coaching.
Enhanced associate engagement through active development, coaching, and shoulder-to-shoulder role-playing.
Served as a liaison for two cross-functional strategic committees focused on waste reduction and environmental compliance.
Exceeded company sales projection for location by 3% the first year.
Led region in key performance indicators for sales and customer satisfaction.
Experience
5-7 Years
Level
Executive
Education
MS
Location General Manager Resume
Headline : Accomplished Location General Manager with over twenty-five years experience leading the full operational and sales functions of multiple facets of retail and service companies with up to 425 employees and $114 Million in annual sales. Recognized for ability to identify continuous change, reduce cost, enhanced quality, and increase sales and margins.
Skills : Computer savvy, Certified in auto finance, Certified mentor, Inventory specialist, Management, General management.
Description :
Recognized for realizing areas of concern and making an immediate impact in driving process improvement resulting in increased profits.
Managed P&L with rapid impact driving negative profit of $60K down to $4k in just 4 months.
Helped develop processes to drive fuel costs from 4.5% per month to 3.2% per month by maintaining fleet and effectively dispatching loads.
Hired and trained new installers to be productive, eliminating the need to supplement income for installers each week.
Reached profit goals consistently ranging from 8.5% to 15% monthly through productivity of installers, control of expenses and collection of outstanding accounts.
Improved profitability by maximizing sales opportunities through suggestive sales.
Developed new sales personnel through hands on training and mentoring Drove new business through networking and client interaction.
Experience
5-7 Years
Level
Executive
Education
Associates In Business
Location General Manager Resume
Headline : Dynamic, competitive Location General Manager professional with over 15+ years of experience in multiple retail/service industries. An imaginative and innovative individual with proven management, sales, advertising, marketing, and new business development skills. Broad-based experience in retail and wholesale environments. A history of significant profit, volume, and customer satisfaction achievements, illustrating the ability to combine cost control, revenue growth, and process improvements through effective staff training and motivation.
Skills : Microsoft Office, Organizational Skills.
Description :
Managed as many as twenty technicians at four locations in daily job assignments with attention to detail and quality standards.
Increased service center revenue between 5% - 20% each month versus previous years.
Maintained continuous Customer Service satisfaction levels of 91% or better.
Successfully implemented regional initiative in four locations to promote quality improvement and increased customer service awareness.
Controlled inventory by both monitoring levels and ordering appropriate supplies/merchandise.
Built and grown the account and organization with an entrepreneurial mindset.
Anticipated client needs, deliver on those needs and exceed expectations.
Experience
5-7 Years
Level
Executive
Education
MS
Location General Manager Resume
Objective : A results and relationship-driven leader with an impressive track record of success in sales, organizational leadership, and people development. A leader that has had success by utilizing both a strategic approach AND one that focuses on relationships built to motivate and rally others to a better future.
Skills : Microsoft Office, Sales.
Description :
Assured a team of Customer Service Managers to maintain a system of routes that provide for regular servicing at residential homes or places of business to sell a large variety of frozen food products.
Responsible for all customer interactions, including developing new customers, customer complaints, customer sequencing.
Supervised a Facility Supervisor who is responsible for depot and truck maintenance, product inventory control, inspections, safety compliance, material handling and efficiency of the warehouse operations.
Selected, developed and motivated sales and operations staff to meet plan.
Monitored growth of sales and profit, maintain data and documentation essential to the operation of sales company including implementation of cost control measures and maintenance of company assets.
Implemented and maintained all governmental and corporate programs and policies.
VA Communicated business plan to over 80 associates to ensure profitability on a daily basis.
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