Loss Prevention Agent Resume Samples

Description :

1. Implement or monitor processes to reduce property or financial losses.
2. Investigate known or suspected internal theft, external theft, or vendor fraud.
3. Collaborate with law enforcement agencies to report or investigate crimes.
4. Conduct store audits to identify problem areas or procedural deficiencies.
5. Direct work of contract security or other loss prevention agents within the area.
6. Identify and report merchandise or stock shortages.
7. Inspect buildings, equipment, or access points to determine security risks.
8. Maintain documentation or reports on security-related incidents or investigations.

Experience

10+ Years

Level

Senior

Education

General Education

Description :

1. Responsible for protecting company assets from loss or damage through activities in safety training & monitoring, inventory management and property surveillance.
2. Conducting security patrols and monitoring security and surveillance systems.
3. Detecting and responding to external theft incidents and internal incidents.
4. Apprehending those that have been caught stealing.
5. Monitoring areas of visible shrink and assists in correcting deficiencies.
6. Completing required inventories and audits at the request of the Store Manager and Loss Prevention Lead/Manager.
7. Works with Loss Prevention Lead/Manager utilizing loss prevention physical monitoring equipment.
8. Utilizes the Loss Prevention Information System and its reports.

Experience

2-5 Years

Level

Entry Level

Education

Diploma

Description :

1. Covertly monitor shoppers and employees via CCTV, fixed cameras, and covert cameras as well.
2. Monitored footage from surveillance cameras, assess and maintain store safety, enforce company rules among employees, and train others in detecting theft.
3. Would install surveillance equipment, such as security cameras maintain documentation of all loss prevention activity.
4. Perform cash audits and deposit investigations to fully account for store cash.
5. Advise retail establishments on development of loss-investigation procedures.
6. Collaborate with law enforcement to investigate and solve external theft or fraud cases.
7. Monitor and review paperwork procedures and systems to prevent error-related shortages.
8. Investigate or interview individuals suspected of shoplifting or internal theft.

Experience

5-7 Years

Level

Executive

Education

Criminal Justice

Description :

1. Implement or monitor processes to reduce property or financial losses.
2. Investigate known or suspected internal theft, external theft, or vendor fraud.
3. Collaborate with law enforcement agencies to report or investigate crimes.
4. Conduct store audits to identify problem areas or procedural deficiencies.
5. Identify and report merchandise or stock shortages.
6. Inspect buildings, equipment, or access points to determine security risks.
7. Maintain documentation or reports on security-related incidents or investigations.
8. Monitor compliance with standard operating procedures for loss prevention, physical security, or risk management.

Experience

2-5 Years

Level

Junior

Education

BS In Communications

Description :

1. Possess over 5 years of increasing responsibilities in the field of security and executive protection.
2. Prepared written reports, interrogated crime suspects, and responded to emergencies and unsafe orsuspicious behavior.
3. Maintained weekly, monthly, and annual reports for cash refunds, register procedure violations, associate purchases, internal and external theft, cash/audit room controls, and all on-going internal investigations.
4. Prepared detailed police reports on cases and submitted to the district attorney's office for prosecution.
5. Utilized closed circuit television systems during investigations.
6. Oversaw premise security, including alarm systems, inventory control procedures, contract securitypersonnel, and surveillance systems.
7. Advised senior management on improvements in security measures.

Experience

2-5 Years

Level

Junior

Education

Diploma

Description :

1. Focuses on loss prevention and safety execution within a store as directed by the store manager or loss prevention lead/manager.
2. Pays close attention to associate awareness regarding shortage control as well as conducts KPI audits, assists with cycle counts, physical security and equipment functionality, Notifies supervisor of safety opportunities as well as internal dishonesty.
3. Ensures customer care and selling are #1 priority.
4. Monitors areas of visible shrink and assists in correcting deficiencies.
5. Effective in monitoring internal incidents and reporting to Loss Prevention Lead/ Manager and Store Manager.
6. Assist in reporting and following up on customer accidents and assist to maintain a safe, clean store.
7. Completes required inventory an audits at the request of the Store Manager and Loss Prevention Lead and/ Manager.
8. Assist in training store associates on proper safety procedures and equipment, Loss prevention and shrink control measures/ procedures.
9. Works with Loss Prevention Lead/ Manager utilizing Loss prevention physical monitoring equipment/CCTV/DVR.

Experience

2-5 Years

Level

Junior

Education

Certificate

Description :

1. Write reports or case summaries to document investigations.
2. Obtain and analyze information on suspects, crimes, or disturbances to solve cases, to identify criminal activity.
3. Observe and document activities of individuals to detect unlawful acts or to obtain evidence for cases, using binoculars and still or video cameras.
4. Alert appropriate personnel to suspects' locations.
5. Monitor industrial or commercial properties to enforce conformance to establishment rules and to protect people or property.
6. Analyze retail data to identify current or emerging trends in theft or fraud.
7. Verify correct use and maintenance of physical security systems, such as closed- circuit television, merchandise tags, and burglar alarms.
8. Maintain documentation of all loss prevention activity.

Experience

10+ Years

Level

Senior

Education

CPT

Description :

1. Conducted two security audits per month to identify potential problems related to physical security, staff safety and asset protection.
2. Detained and interviewed shoplifters, resulting in a higher rate of cash and merchandise recovery.
3. Worked with store management to implement company safety programs and awareness, reducing workers' compensation costs.
4. Analyzed and investigated all incidents alongside functional management and security supervisors.
5. Identified fraudulent transactions and accounts, resulting in 35 prosecutions.
6. Processed both internal and external case sheets.
7. Maintain the general safety of customers, employees and the store.
8. Perform monitoring and surveillance activities on sales floor.

Experience

5-7 Years

Level

Executive

Education

Diploma

Description :

1. Apprehended shoplifters using specific guidelines outlined by GAP corporation.
2. Reported all incidents, accidents and medical emergencies to law enforcement.
3. Interviewed, questioned and conducted undercover surveillance operations.
4. Conducted investigations regarding suspected incidents of external fraud, employee theft and embezzlement.
5. Facilitated training to employees regarding shoplifter behaviors and recovery statements.
6. Addressed customer inquiries and resolved complaints.
7. Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.
8. Facilitated monthly and quarterly physical inventory counts.

Experience

7-10 Years

Level

Executive

Education

Secuirty

Description :

1. Monitor CCTV and in store activity of customers as well as the employees.
2. Managed and maintained all of the companies assets within my home store.
3. Greete customers and directed them to the appropriate store personnel to assist in their shopping experience.
4. Apprehend suspects and recover merchandise that has been concealed.
5. Made stops while the suspect is in the act.
6. Reported all findings, documentation and issues to my manager.
7. Protected the assets of the company by reporting employees not following policy, reporting embezzlement, apprehending suspects after they've surpassed the checkout counter, reported time fraud and maintain above average customer service and safety.

Experience

2-5 Years

Level

Junior

Education

Certification In Asset Protection

Description :

1. Assist with internal investigations at the direction of Loss Prevention Manager, Loss Prevention Supervisor, District Loss Prevention Manager, and or Regional Loss Prevention Manager Recover assets and / or make safe apprehensions following company apprehension policies.
2. Complete all necessary Loss Prevention documentation Identify and report organized crime rings to the Organized Retail Crime Manager.
3. Work with store personnel to identify inventory shortage opportunities and recommend solutions.
4. Audit compliance to physical security standards ( EAS, leather locks, doors, etc.
5. Identify employee theft and assist with internal investigations at the direction of LPM, LPS, DLPM, and or RLPM.
6. Recover assets and / or make safe apprehensions following company apprehension policies.
7. Detect and apprehend several Organized Retail Crime activity, and made Loss Prevention Agent of the year two years in a row.

Experience

5-7 Years

Level

Junior

Education

Criminal Justice

Description :

1. Securing equipment, securing building Monitoring CCTV Conducting investigations Safety operations.
2. Monitored central alarm system for fire, intrusion, and duress alarms and responded when needed.
3. Warned offenders about rule infractions and violations and verbally evicted violators from premises.
4. Operated detecting devices to screen individuals and prevent passage of prohibited articles into restricted areas.
5. Monitored and reported suspicious activates to local authorities.
6. Wrote reports on property damage, theft, presence of unauthorized persons and unusual occurrences.
7. Detected suspicious activities and watched for criminal acts and rule infractions.
8. Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors.

Experience

2-5 Years

Level

Junior

Education

Applied Science

Description :

1. Received formal training through Lowes Loss Prevention corporate training program.
2. Responsible for investigating all internal and external theft.
3. Used proactive measures to prevent shrinkage.
4. Worked as a team leader to promote a safe work environment and safe work environment habits.
5. Responsible for responding to potentially dangerous altercations, therefor making quick effective decisions.
6. Responsible for utilizing CCTV, and other physical security systems in combating internal and external theft.
7. Responsible for safety reports and conducting inspections to maintain compliance with OSHA, DOT HAZMAT and corporate safety policy guidelines.

Experience

10+ Years

Level

Consultant

Education

Certificate In Police

Description :

1. Prevented crimes by immediately reporting all unusual, unauthorized and illegal activity on the premises.
2. Investigated all security and safety violations.
3. Detected suspicious activities and watched for criminal acts and rule infractions.
4. Monitored and authorized entrance and departure of employees and visitors.
5. Circulated among visitors, patrons and employees to preserve order and protect property.
6. Monitored and reported suspicious activities to local authorities.
7. Warned offenders about rule infractions and violations and verbally evicted violators from premises.
8. Performed surveillance of suspects using binoculars, cameras and camcorders.

Experience

5-7 Years

Level

Management

Education

Bachelor

Description :

1. Responsible for the detection and apprehension of any individuals who have committed shoplifting, vandalism, fraud, or altered E.A.S.
2. Document and report company policy and procedure violations perpetrated both by associates and guests in a formal written report.
3. Collects, processes and maintains any evidence in conjunction with the apprehension of individuals detained.
4. Assist store management in giving new associate orientations, shoplifting prevention training classes and performing store procedural and safety audits.
5. Assist store management in identifying safety concerns, including education and awareness.
6. Assist store management in completing risk assessments, including action plans to minimize guest and/or associate accidents.
7. Conduct surveillances of associates and conduct preliminary investigations of suspected internal theft or fraud as assigned by the District Manager or Manager of Investigation's.

Experience

2-5 Years

Level

Executive

Education

MBA