The main duty of a Loss Prevention Representative is to identify thefts that happen in the store or retail establishment and apprehend suspects. Essential work activities are listed on the Loss Prevention Representative Resume as – executing merchandise recovery procedures, collaborating with law enforcement agencies, conducting store audits, reporting to loss Prevention Managers, implementing procedures and systems to prevent merchandise loss, conducting audits and investigations of employee activity, assisting in developing policies, procedures, and systems for safeguarding assets, and investigating internal thefts, external thefts and vendor frauds.
Loss prevention is too crucial for any establishment, and hence a representative handling such a huge task is expected to possess the following skills – observation skills, an investigative nature, excellent people skills, a high level of physical fitness, and teamwork. Most of these roles are open to graduates, however, those having a valid qualification gain eligibility to seek this post.
Objective : Looking to obtain a challenging and rewarding position with a company in which utilize skills to become a valuable asset to the organization's success.
Skills : MS Office Suite, Word, Excel, OneNote, Outlook, PowerPoint, Access, Publisher, Salesforce, CRM.
Description :
Assignment doing 1st party collections on subprime auto loans.
Used an autodialer multi-phone system as well as all Microsoft Office programs.
Learned Fiserv flex system and billers matrix, also defi and on base.
Responsible for outbound and inbounds as well as thorough rotation.
Greeted tables and get customers' drink orders within 30 seconds of being seated.
Always maintained a happy demeanor and learn customers' names to establish regulars.
Made it a point to establish outgoing and comedic personalities with customers'.
Experience
0-2 Years
Level
Entry Level
Education
Diploma
Loss Prevention Representative Resume
Objective : Compliance Asst, / Internal Auditor with more than 25 years of professional experience seeking a new opportunity. Extensive experience in Compliance, Auditing, Customer Service, Banking, Brokerage, and Legal Collections. Well-developed skills overseeing debt collection, analyzing and evaluating information, and working with clients. Dedicated, a dependable leader with excellent communication and organizational skills and a proven track record of success exceeding established quotas and providing award-winning customer service.
Skills : Microsoft Office 2010, Spanish, File Maker Pro, Quickbooks.
Description :
Minimized financial risk and credit losses.
Worked directly with customers to obtain information and expedite the collections process.
Performed account maintenance, including payment extensions and due date changes.
Researched, explained, and corrected account information as necessary, including misapplied payments and balance disputes.
Nominated by customers and peers numerous times for outstanding customer service.
Promoted to Performance Improvement Technician within Loss Prevention to ensure that training and development are conducted.
Handled 500 calls.
Experience
2-5 Years
Level
Junior
Education
GED
Loss Prevention Representative Resume
Objective : Efficient at analytical decision-making. Punctual and attentive in a workgroup environment and completes all assignments in a timely matter. Work effectively independently. Great communication skills. Well-mannered and able to approach all issues in a professional manner.
Skills : Management, MS Office.
Description :
Handled money.
Worked closely with the LP Supervisor to ensure that all employees are following policies and procedures.
Maintained the employee entrance, where applicable.
Assisted in making apprehensions with certified LP Agents when requested by observing and acting as witness.
Signed in employees/vendors and verify any Gap Inc. merchandise.
Signed out employees/vendors and verify all Gap Inc. merchandise and verify purchases against the employee's receipt.
Kept track of all packages delivered through the employee entrance, excluding normal scheduled shipments.
Experience
2-5 Years
Level
Junior
Education
HS Diploma
Loss Prevention Representative Resume
Objective : Responsible for Providing a visual presence at the entrance/exit through courteous and professional interaction with customers, and also Supporting Loss Prevention agent as a back-up in shoplifting apprehensions and serving as witness as needed. Apprehensions.
Skills : Management Skills, Loss Prevention.
Description :
Reviewed loss prevention reports to identify potentially fraudulent deposit activity.
Daily review edof return deposit items for risk exposure to the bank.
Input and tracked customer account information into the system for reporting purposes and assist in the identification of loss trends.
Maintained computer and physical filing systems.
Received, screened, and routed incoming calls.
Upheld confidentiality of all information.
Performed property loss prevention surveys for heavy industrial accounts.
Experience
2-5 Years
Level
Junior
Education
HS Diploma
Loss Prevention Representative Resume
Headline : Loss Prevention professional who is seeking a leadership role within an organization. Experience in multi-district LP operations. Very strong in team building and development and implementation of shrink reduction and operational control programs.
Skills : MS Office, Communication Skills.
Description :
Worked in the collection department of a Mortgage Company.
Started with the under 30-day delinquent accounts, and ended at 3060-day collections.
Collected debts.
Took each willing customer as a challenge, and did whatever one could legally do to help them get out of debt, including calling their other creditors, reviewing their financial information, and educating them about their options.
Created workout plans to best fit individual financial circumstances.
Answered courteously inbound/outbound calls and assisted customers and dealers with their auto finance needs.
Faxed and filed documents and contracts to various parties.
Experience
5-7 Years
Level
Executive
Education
B.S. In Management And Marketing
Loss Prevention Representative Resume
Objective : Mature, focused professional with outstanding written and oral communication skills. A natural leader who has quickly and consistently been moved into positions of responsibility due to their ability to exceed expectations, and to excel in any environment.
Skills : Coordinating, Planning, Managing, Strong Leadership, Team Player.
Description :
Involved in helping prevent property loss for the Products, company computers, accessories, and peripherals.
Monitored equipment use/return.
Maintained production and prevent the loss, assurance of accurate logs for incoming and outgoing drivers, employees, salesmen, and other various patrons.
Responsible for controlling and reducing total store shrink in 35 stores.
Initiated and followed through on all store investigations through the interview and interrogation process.
Conducted annual full store audits in all store locations.
Trained and developed all district staff and store associates in all loss prevention matters.
Experience
2-5 Years
Level
Junior
Education
Bachelors
Loss Prevention Representative Resume
Headline : A reliable, competent, and eager worker, in carrying out the day-to-day administration of the front office, performing regular and recurring duties independently following established procedures and practices.
Skills : Excellent verbal and written communication skills. Superior observational skills.
Description :
Aided customers with account inquiries and made arrangements to bring accounts up to date.
Collaborated with multiple departments within the company and independent contractors to locate collateral for accounts severely past due.
Educated customers on acceptable credit habits.
Consistently mitigated losses to meet the monthly target of under $ 100,000 dollars in credit losses.
Place over 150 outbound calls per day in an effort to collect on severely delinquent accounts.
Responsible for curing accounts up to 120 days past due.
Maintained supervision of four buildings.
Experience
5-7 Years
Level
Executive
Education
Diploma In General Academics
Loss Prevention Representative Resume
Objective : A natural leader who has quickly and consistently been moved into positions of responsibility. Performing new or more complex assignments under specific direction and supervision, and delivering competent service and accurate information as part of the pivotal interaction with the public.
Responsible for monitoring employee and customer activity throughout the store.
Assisted with legal interrogations, giving narrative, written reports.
Cooperated and assisted with local police authorities in criminal.
Implemented new forms and procedures for reducing claims.
Conducted presentation meetings.
Responsible for providing solutions & assistance to resolve delinquency on accounts at a high-risk level.
Responsible to coordinate assignments for repossession on clients with substantial payment default.
Experience
2-5 Years
Level
Junior
Education
B.Tech In Industrial Engineering
Loss Prevention Representative Resume
Headline : Very fast learner, able to assimilate extensive detail in a short time, allowing to adapt to complex situations and contribute both in performance and through ideas.
Ensured that training and development are conducted.
Protected the assets of the company also, entailed providing for the safety of the employees and patrons.
Maintained during this time frame a Private Officer's Security License.
Ensured a safe and pleasant environment for all associates.
Administrative duties running the front lobby.
Enforced JCrew Policies and preventing company loss.
Scanned and converted documents electronically.
Experience
5-7 Years
Level
Executive
Education
Basics In Business
Loss Prevention Representative Resume
Headline : Experience with achieving and experienced in resolving employee surpassing shrink goal expectation. Well-mannered and able to approach all issues in a professional manner.
Skills : Organized, Excellent Communication.
Description :
Headed inventory team.
Worked with store side to ensure policy and procedures are being followed.
Detected and detained persons responsible.
Observed departing personnel to guard against the theft of company property.
Inspected premises to determine security needs.
Monitored closed-circuit surveillance, and ultrasonic motion detectors.
Conducted surveillance of suspects and premises to apprehend culprits.
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